Business Management Specialist Resume Samples

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G Dickens

Geovanni

Dickens

4250 Casper Park

Detroit

+1 (555) 404 2129

4250 Casper Park

Detroit

Phone

p +1 (555) 404 2129

Experience Experience

Philadelphia, PA

Business Management Specialist

Philadelphia, PA

Jacobson, Will and Maggio

Philadelphia, PA

Business Management Specialist

Proactively seeks out process improvements, asserts and drives own ideas, accepts developmental feedback and takes responsibility for own self development
Perform analytical and evaluative work primarily involving strategic planning, performance measurements, and business process innovation
Perform analytical and evaluative work primarily involving strategic planning, performance measures, and business process innovation
Engage advisory teams and managers with insights and best practices, and tools and workshops, to help them more efficiently manage and grow their practice
Provide routine data and report to track department’s KPI performance; support Department Heads for performance evaluation of his/her direct reports
Organize, manage, and execute Business Management Operations for IAS
Provide quarterly territory review analysis,identify pipeline of clients to be assigned to a Relationship Manager, and assistin transition of clients

Los Angeles, CA

CIU Business Management Specialist

Los Angeles, CA

Flatley-Hodkiewicz

Los Angeles, CA

CIU Business Management Specialist

Partner with stakeholders to ensure that effective tracking and communication is in place for periodic operating reviews and coordination with Enterprise Financial Crimes Prevention (EFCP) activities
Participate in proactively identifying opportunities within the CIU group for solutions which drive continuous improvement
Partner closely with business partners and SMEs to ensure initiatives are identified and effectively communicated to the broader Enterprise Financial Crimes Prevention (EFCP) community
Champion consistent policies, procedures and planning processes for communications and related issues management
Partner with the Extended Leadership Team Leads and the Technical Writing Team to create, review, and maintain Standard Operating Procedures (SOPs) and Job Aids for all functions within the CIU
Seek out opportunities for collaborative decision making
Establish relationships across all partner teams that are based on respect

present

Boston, MA

Senior Business Management Specialist

Boston, MA

Veum Inc

present

Boston, MA

Senior Business Management Specialist

present

Identify root causes and develops ways to improve processes to improve core servicing functions
Assist with the development of programs that drive and support IIOPs strategic priorities
Creates performance and status reports for leadership
Provide expertise in the development of PowerPoint presentations that are effective in delivery and compelling in the messaging
Take a lead role in the development and coordination of TA – Corporate Support planning efforts (workforce planning ect)
Partner with Business Management Team and Brokerage Services and Support to identify improvement opportunities for strategic funding
Develop materials and presentation to communicate the overall Channels Technology strategy and roadmap (executive and working team level)

Education Education

Bachelor’s Degree in Business Management

New York University

Bachelor’s Degree in Business Management

Skills Skills

Strong attention to detail and ability to find errors in data elements
Strong critical thinking- ability to decompose complex issues into manageable pieces
Independent in judgment, strongly self-motivated with the ability to challenge and be challenged whilst maintaining the highest levels of professionalism
Excellent verbal and written communication skills with the ability to communicate with and adapt to diverse individuals within multiple levels of the company
Ability to influence others in a matrix environment along with the ability to challenge and to influence change
Strong problem solving skills and the ability to proactively identify risks / issues and recommend solutions
Ability to produce professional presentation material, and skilled in the delivery of presentations to executive audiences
Ability to perform capability assessments and building experience on delivery teams
Ongoing enhancement, definition, implementation and maintenance of materials to enable and support skill and capability building
Strong ability to collate numerical data to develop sophisticated spreadsheets to present accurate interpretation of data

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15 Business Management Specialist resume templates

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Business Management Specialist Resume Examples & Samples

Act as central point of contact for IAS field directors to assist with delegation and execution of business management tasks
Provide subject matter expertise in terms of field metrics, including advisor book management, pipeline statistics, territory heat-mapping, and reporting packages
Act as champion for marquee or local clients in coordinating event logistics and driving use of event resources aligned with national strategy
Generate metrics and presentations to support cross-functional teams for institutional initiatives, including coordination of data used to develop growth and retention strategies
Provide general support to Wealth Management Directors in order to achieve IAS business objectives, on a market, regional, or national level
Bachelor’s degree or equivalent combination of education and experience
Excellent analytical, problem solving, time management, and organizational skills
Capable of acquiring, combining, and analyzing complex data sets from various sources to generate business insights
Takes direction, but is also self-motivated with an independent mindset
Superb verbal and written communication skills, able to influence and converse with, and present to field leadership
Flexible and adaptable to a fast paced, changing environments
Broad understanding of wealth management, financial planning, investment products, and specific knowledge of TIAA-CREF products, business lines, and services is a plus
Proficient in Microsoft Office Products (Excel, Word, PowerPoint, and Visio)
Knowledge of Databases and SQL is a plus

Business Management Specialist Resume Examples & Samples

Supports multiple projects and provides support to lead analyst and project managers on the development of business requirements, user stories and use cases following Agile and/or hybrid waterfall methodologies
Applies good communication, analytical, and troubleshooting skills to meeting project deliverables of varied complexity
Partners with technical team to define the user experience and/or technical design ensuring end-to-end user experience meets business needs
Develops test strategies, acceptance criteria, and test cases. Executes user acceptance testing – testing all areas of the project with focus on quality assurance to find all errors before implementation. Performs business production checkouts during releases (which can include some evenings and weekends)
Supports change adoption working with Learning and Development and cross-functional teams. This may include the review and/or input into learning materials including written and graphical content
Will monitor and/or facilitate project related meetings, document status and produced required communications, e.g., weekly project reporting
5+ years financial services experience
2+ years project related experience including requirements, testing and other analytical functions
Excellent communication (written and oral), with leaders and peers, facilitation, interpersonal and collaborative skills
Self-directed, self-starter, and motivated with the ability to work with minimal supervision
Strong organizational skills and ability to prioritize tasks
Proficiency in Word, Excel, PowerPoint and other Microsoft tools
Experience with Agile methodology preferred
Bachelor's degree required; equivalent work-related experience may compensate for certain requirements

IT Business Management Specialist Resume Examples & Samples

Experienced in the development of Executive Dashboards and Scorecards
Experience in the development of reports using tools such as Business Objects and Tableau is a definite plus
Strong database querying and development skill including writing SQL procedures for MS SQL and Oracle databases
Experienced in using tools for ETL (extract, transform, loading data) is a plus
Experience in SharePoint development using SharePoint Designer. (JScript, C# and VB .Net an advantage)
Fluent in English is a must, German is an advantage, as many stakeholders are based in New York, London or Zürich

Business Management Specialist Resume Examples & Samples

Act as primary point of contact for RelationshipManagement team to assist in execution of scorecards, metrics and reporting
Provide quarterly territory review analysis,identify pipeline of clients to be assigned to a Relationship Manager, and assistin transition of clients
Generate metrics and presentations to supportinitiatives, including coordination of data used to develop growth and retentionstrategies
Perform ad-hoc reporting and analysis, leveragingdata sources with varying levels of data “cleanliness” and normalization, tosupport various Relationship Management team efforts
Assist with special projects, data maintenanceand other day-to-day tasks
0-3 years of requisite analysis experience
Capable ofacquiring, combining, and analyzing complex data sets from various sources togenerate business insights
Excellentanalytical and problem solving skills
Proficient inMicrosoft Office Products (Excel, Access, Word, PowerPoint)
Flexible andadaptable to a fast paced, changing environments
Excellent verbal and written communicationskills, able to influence and converse with, and present to leadership
Knowledge ofDatabases and SQL is a plus
Takes direction, but is also self-motivatedwith an independent mindset
Excellent timemanagement and organizational skills

Business Management Specialist Resume Examples & Samples

Ability to identify areas where an outsourced provider can be further leveraged to supplement existing domestic operations including the ability to develop and managing project plans for the training, onboarding and go live of additional resources
Day to day management of TCS associates including the onboarding, off-boarding, review and approval of timesheets
Perform analysis and identify abnormal trends related to functional area KPI’s and metrics including business cadences, staffing and capacity modeling, timeliness, accuracy, TFE and key risks. Escalate issues and findings to management for quick resolution
Ability to handle systems issues that may occur during atypical business hours
Responsible for any complaints/questions related to TCS processing ,providing feedback loops and solutions to the offshore teams regarding all issues identified
Facilitate discussions between IIOPS and TCS to address performance or quality issues
Handle the scheduling of weekly management and team lead calls to address issues or challenges related to TCS processing and trends
Utilize lean and other tools to provide insights that enable business efficiency and have the ability to support it
Function as primary intermediary with IT for the Pension Support Services VDI image
Analyze large quantities of data trends and determine root cause(s) and collaborate with others to execute mitigating actions
Assess existing processing policies and procedures, training programs and skill sets to identify improvements
Determine appropriate meeting/business cadences needed to most effectively and proactively prepare the business for goal achievement
Develop implementation plans and assist in their execution where people, process or technological gaps exist
3+ years financial or data analysis and/or communication/organizational administration experience
Demonstrated ability of written and verbal communication skills, process development and analytical skills
Strong proficiency with Microsoft Outlook, Excel, Word and PowerPoint, and databases
Previous experience with managing multiple overlapping projects/assignments at one time with minimal direction
Ability to function effectively and proficiently in an environment of ongoing change
Strong project management, organizational administration and data analysis experience
Ability to work in team settings as well as independently and adapt quickly to new processes and changes
Knowledge of retirement products and other financial products and services
Retirement industry experiences a plus
Solid communication, modeling, and analytical skills preferred
Greenbelt, Lean, Six Sigma, or strong continuous improvement

Business Management Specialist Resume Examples & Samples

Business units – dealing with all levels of personnel in a courteous and efficient manner and exercise discretion on confidential matters
Internal areas – ensuring proper communication and providing input into changes, initiatives, and acting as the business representative for RBWM as assigned
Consulting firms
Market Research Firms, i.e. Investor Economics
Regular office operating conditions. No travel required
Minimum of 5 years proven and broad based experience or equivalent, including financial analysis experience, front-line sales, operations and customer service
Demonstrated ability to build relationships with key stakeholders
Experience working in a front-line sales environment (Branch Network)
Understand the RBWM strategy and contribute as required/assigned to accomplish this strategy
Highly developed inter-personal skills for dealing with a diverse range of stakeholders
Demonstrated business knowledge,
Strong ability to collate numerical data to develop sophisticated spreadsheets to present accurate interpretation of data
Demonstrated ability to use MI and numerical data to provide business insight
Strong command of systems and software programs (Excel and Powerpoint)

Senior Business Management Specialist Resume Examples & Samples

Finance Management- Create and maintain appropriate detailed budget tracking documentation, analyze and aggregate information, and manage cost management routines with appropriate stakeholders including business case and budget reviews, issue/risk escalation and change control support
Reporting – Facilitate consistent cross-program budget and general reporting for relevant meetings and stakeholders at different levels of the organization, including but not limited to trending, variance, summarization and graphics
Success Metrics / Change Management – Support team in developing, implementing, analyzing and monitoring of success metrics and measuring change progress over time
Stakeholder Engagement Management – Develop and support the implementation and facilitation of stakeholder management and communication routines, maintain a view of engagement routines, proactively identify integration opportunities and streamline processes
General Business Support – Manage multiple business projects end to end – e.g. presentation and reporting development, process creation, other projects’ tracking and execution, related communications

Senior Business Management Specialist Resume Examples & Samples

Provide subject matter expertise to deliver new/improved technology, processes and capability improvement projects to the Brokerage Service and Support group and related Brokerage, Banking and Institutional business partners
Identify, analyze, plan and prioritize project and improvement objectives for major projects and programs
Partner with Business Management Team and Brokerage Services and Support to identify improvement opportunities for strategic funding
Lead and facilitate meetings to capture requirements and design details that translate to new capabilities across Brokerage, Banking, Institutional, Legal and Compliance groups
Develop a clear testing approach and ensure User Acceptance Test scripts are documented and available for business user testing and checkouts
Anticipate and identify project and implementation risks to ensure risks are mitigated through action plans that ensure clients, operations and the business are protected in the event of unexpected events
Participate in User Acceptance Testing to ensure capabilities meet business requirements/expectations
Assess project impact on client experience, systems, business and operational processes as part of solution design, rollout and adoption
Communicate complex ideas in a professional manner using Microsoft Word, PowerPoint, Visio & Excel
Provide regular input to status meetings/reports to inform teams of progress, issues, needs and risks
Use active listening skills and perform analysis and interpretation of complex information
Prioritize multiple tasks to meet competing priorities and deliver large scale projects to completion
Identify root causes and develops ways to improve processes to improve core servicing functions
Professionally negotiate and effectively resolve issues with business partner constituencies
Share knowledge and train business, operations, sales and support teams on new capabilities or enhancements
Minimum 6+ years of financial services experience required
Minimum of 3 years of consulting or project delivery experience preferably with Brokerage, Mutual Funds or Managed Accounts products and/or operations required
Minimum of 3 years of expertise in business technology writing requirements and design document and delivering via, waterfall, and agile methodologies required
Six sigma methodologies a plus
Prior experience designing forms, writing Standard Operating Procedures, training and business reporting materials, requirements and design document writing
High proficiency building PowerPoint presentations and using Excel, Word, Outlook
Understand and display strong partnering traits across operations and the organization
Exceptional professionalism, consensus and collaboration building skills to engage stakeholders and team to help ensure change management effectiveness
Excellent written and oral communication skills that include building and presenting messages necessary for interaction and feedback with different levels of the company

Senior Business Management Specialist Client Intelligence Unit Resume Examples & Samples

Proactively identify opportunities within the CIU group for solutions which drive continuous improvement
Leverage advanced technical skills, including strong analytics, to help develop metrics and reporting that provide insight into operations and performance
Collaborate with TMs and business area leaders to ensure appropriate resources and uniformity in approach is present in the delivery of action items related to business metrics
Partner with stakeholders to ensure that effective tracking and communication is in place for periodic operating reviews and coordination with Enterprise Financial Crimes Prevention (EFCP) activities
Utilize a combination of analysis, judgment and insights to provide metrics that can be used to help drive business objectives and goals. This will require consolidating data from several sources
Seek out opportunities for collaborative decision making
Establish relationships across all partner teams that are based on respect. Ability to appropriately influence business leaders to drive for consistency and uniformity in the resolution of complex company-wide challenges
Coordinate and develop Business Requirements for technology projects impacting the CIU
Champion consistent policies, procedures and planning processes for communications and related issues management
Identify and share best practices to the broader CSG community
Synthesize information from multiple sources to contribute to the solution of a problem across multiple business areas
3+ years of business management, analytical skills or experience required
Must be able to perform data analytics and summarize in a way that can “tell” the story
In depth knowledge of Microsoft office suite, particularly advanced Excel, and other systems and platforms utilized to support business management solutions
Excellent verbal and written communication skills with the ability to communicate to diverse levels of the company
Ability to map processes through use of Visio required
Proven ability to deal effectively with ambiguity and encourage others to do the same

Business Management Specialist Resume Examples & Samples

Act as fully functioning member of the IAS Practice Management team, directly engaging in consulting projects that help IAS teams increase productivity and efficiency
Engage Advisors with insights and best practices, and tools and workshops, to help them more efficiently manage and grow their practice
Engage Wealth Management Advisors and managers, helping them leverage best practices and solutions to grow their business, create scale and efficiency, and provide enhanced services to their advisors and investors
Partner with IAS leaders and managers, as well as internal business partners, such as Information Technology, Operations Support, and Customer Insights to identify key considerations and solutions that move IAS towards achieving our goals
Bachelor’s degree required. MBA preferred
CFP, PMP or other relevant certifications preferred
Financial services, project management, and/or consulting experience preferred
Exceptional presentation skills, solid analytical, strategic thinking, and creative problem solving skills are required. These include, but are not limited to: ability to analyze and define problems, collect data, establish facts, and draw valid conclusions

Business Management Specialist Resume Examples & Samples

This role is responsible for processing invoices and facilitating any invoices needed for the accrual process across the marketing organization
Partners with Business Managers and Finance Partners to ensure all invoices are accounted for, correctly processed and paid against a given budget
Maintains organized records of actions (such as invoices, accruals, adjustments to finance reporting) and is able to speak to any questions regarding these actions
Manages system of record (spreadsheet or database) and routinely performs quality checks to ensure data integrity is maintained
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio SharePoint)
Ensure invoice coding is accurate on submission from business partners
Ability to interact and communicate effectively with senior executives within Marketing
Problem solving and process management skills
Experience processing invoices in an financial based accounting system
Strong attention to detail and ability to find errors in data elements
Strong data analysis skills and well versed in MS Excel and Access
Demonstrated advanced analytical thinking, personal organization and interpersonal skills
Works effectively with others by establishing and maintaining positive working relationships
Ability to quickly understand routines, processes and data systems across the organization and assist others in using them through providing training, ad-hoc support/trouble shooting
Experience coordinating, documenting and resolving issues on behalf of broader groups
Identify invoice trends in operational procedures to recommend change
Collaborate with Accounts payable team to ensure invoice, purchase orders align to budget and business area forecast
Proven ability to coordinate and prioritize multiple assignments and projects and meet deadlines

Senior Business Management Specialist Resume Examples & Samples

Liaison for the group with all corporate groups (Finance, Business Continuity, HR, etc.)
Tracks and updates strategic long-range and short term tactical plans
Coordinates with the team to develop Monthly/Quarterly EMT & Board Updates including the quarterly operating review and strategic planning materials
Coordinates with the team and business partners for monthly update meetings
Enhance and maintain Share Point presence
Provide coordination support for all special events/meetings
Provide coordination support for ensuring corporate communications are consistent with strategy and message
Coordinates scorecard updates across R&I Product Management
5-7 years of financial services experience with growing responsibilities
Has experience working on 2-3 teams which have executed enterprise-wide projects
Experienced with preparing presentations/decks to executive leadership
Prior experience managing multiple responsibilities
Highly organized, process oriented individual with a strong attention to detail and accuracy
Strong MS Project, Office skills to include Excel & PowerPoint
Ability to express ideas, opinions and concepts clearly including: written communication – clear and grammatically correct use of written words to relay information clearly
Ability to prepare detailed reports, plans, memorandum, letters and formal documents in a structure and format that relays the required information without bias or ambiguity
Working with many contacts within the organization will require a diplomatic nature and good team player while also maintaining the desired strategic direction

Senior Business Management Specialist Resume Examples & Samples

Manage goal setting, budgeting, appraisal calibrations and other core administrative functions for the area
Utilize strong project management skills and body of knowledge to develop consistent tools and templates that can be utilized by the Tax/UP leadership team for the delivery of human capital projects in their respective business areas
Leverage advanced technical skills, including strong analytics, to help develop metrics dashboard(s) that can be easily updated and accessible by the Tax/UP leadership team
Collaborate with the Tax/UP leadership team and the larger business/internal partner community to ensure appropriate resources and uniformity in approach is present in the delivery of action items related to business metrics
Partner with stakeholders to ensure that effective tracking and communication is in place for monthly operating reviews
Partner closely with business partners/subject matter expertise to ensure initiatives are identified and effectively communicated
Establishes relationships across business areas that are based on respect
Develops agendas for Tax/UP meetings and coordinating activities
Bachelor’s degree in Business Management (equivalent field of study) or work experience required
Prior experience with reporting and/or data analytics required
Strong Excel and Powerpoint skills required
Effective time management skills, and strong written and verbal communication
Ability to deal effectively with ambiguity and encourage others to do the same
An analytical thinker with the ability to evaluate and solve complex problems
Ability to demonstrate an exceptional standard of quality: this involves timeliness, accuracy, attention to detail, organization and self review skills, thoughtful analysis and problem-solving, and accountability for excellent results

Manager, Business Management Specialist Resume Examples & Samples

Provide matrix HR Business Manager leadership across OCOO, IT, Audit and Corporate Functions HR with dotted line leadership for two FTE
Principal HR Center of Excellence (COE) liaison to drive coordination and integrated execution across HR processes and programs for all client groups supported
Synthesize, analyze, develop and prepare C-suite (and Board materials as appropriate) presentation materials
Coordination/orchestration of projects or commitments directly involving two HR VP’s and their direct reports
Manage team management routines
Manage design and execution of team strategic planning and offsite meetings
Coordinate development of the HR strategic plans for all client groups
Lead select cross functional projects or initiatives
Develop and publish the weekly HRBP Bulletin
Establishes relationships across all of human resources to share information, make connections and drive efficiency and effectiveness of core HR processes
Effectively manage time to follow thru on multiple projects, commitments and assignments
Bachelor’s degree in human resources or related field required
Previous project management experience, which includes developing customized project management tools for consistent use across the HR Business Partner population
Experience performing data analytics and summarizing that data to provide the story through reporting and presentations
5+ years’ experience demonstrating business management office, project management, and data reporting and analytics skills
Human resources experience highly desired
Ability to influence others and operate flexibly. Consistently exemplifies cross-HR collaboration and partnership
Ability to synthesize complex concepts and information into simple, actionable and executive ready presentations
Role models strong presentation skills and facilitation skills
Strong organizational and operational skills

Business Management Specialist Resume Examples & Samples

Experience with a Call Center Workforce Management & Scheduling application, Required
Experience and knowledge of Call Center Operations within a multi-site environment, Required
Two year college degree or equivalent work experience, Required
Excellent verbal and written communication skills, Required
Must be able to work independently, Required
Two years experience in a call center that uses automated tracking tools, Required; preferably EWFM software
Experience within an inbound/outbound blended call center environment preferred
Demonstrated ability to analyze data within limited time frames and recommend alternatives
Experience with Automatic Call Distribution (ACD) and Call Management System (CMS) systems and reports
Excellent PC skills and a working knowledge of the Windows NT Operating System

Business Management Specialist Resume Examples & Samples

Monitors and evaluates information to identify process or information gaps and proposes improvements
Maintains product specific competitive information using databases and other tools
Assist in development of training materials and field communications such as internal sales and job aids and learning alerts, to promote features and benefits of Variable Annuity Products for all sales channels
Works with Director and Product Managers supporting product projects executing on strategy, product enhancements, or regulatory requirements
Engage in varying levels of project management, including assessing business needs, developing business requirements, coordinating with stakeholders, validating data, performing/coordinating reviews, developing success metrics, and resolving issues
Maintain and update all Product collateral on a frequent basis including Sales Center, Knowledge Exchange articles, product manuals, public Web product information, and service and transaction forms; Works with key business partners to update appropriately
Assist in key product management activities such as annual prospectus updates, compliance updates and other regulatory requirements
Excellent written and verbal communication, organization and troubleshooting skills
Must be highly organized and capable of handling multiple tasks in a fast-paced environment
Experience in general project scoped work with an IT component to include gathering business requirements; Provide necessary project support including documentation and development of communication materials
Demonstrated ability to develop and monitor program metrics

Business Management Specialist Resume Examples & Samples

Associate's degree, technical degree, two years college course work, or equivalent work experience
2+ years? experience in a customer-service environment (preferably a call center)
Ability to understand, analyze and report on call center metrics
Strong organizational skills and the ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
Ability to analyze and solve complex situations
Advanced knowledge of Word, Excel and Access
Knowledge of Aspect workforce Management (eWFM) software
Knowledge of Avaya CentreVu Supervisor
Knowledge of Aspects eWorkforce Management Software

Business Management Specialist Resume Examples & Samples

Basic skills in MS Excel, Access, and PowerPoint
Basic skills with Analytical/Data Mining Systems (i.e., Tableau, SQL)
2+ years direct Financial Services Call/Contact Center experience preferred
Basic knowledge of telephony/call routing and workforce platforms
Strong understanding of cross-LOB Workforce Management practices
General understanding of Project Management best practices
Strong Experience in business analysis, reporting of business data, problem identification, resolution and root cause analysis
Ability to team and partner collaboratively with business partners
Demonstrated ability to influence people at a variety of levels internally and externally

Business Management Specialist Resume Examples & Samples

Lead & manage the IAS Practice Management team, directly engaging in consulting projects that help IAS teams increase productivity and efficiency
Communicate effectively with IAS leaders to provide updates, get feedback, and make sure our stakeholders are informed
Engage advisory teams and managers with insights and best practices, and tools and workshops, to help them more efficiently manage and grow their practice
Engage advisory teams and managers, helping them leverage best practices and solutions to grow their business, create scale and efficiency, and provide enhanced services to our clients

Senior Business Management Specialist Resume Examples & Samples

Utilize exceptional excel, Power Point, SharePoint, communication and project management skills to develop consistent tools and reports that can be leveraged by the IIO leadership team to remedy transaction processing delays
Leverage advanced technical skills, including strong analytics, to partner in the development of metrics dashboard(s) that can be easily updated and accessible at all levels of the organization, including by the CEO
Collaborate with the IIO leadership team and Managers to lead and/or ensure appropriate actions are taken to solve identified root causes
Partner with stakeholders to ensure that effective tracking and communication is in place for weekly, monthly and ad-hoc operating reviews
Partner closely with business partners/subject matter expertise to ensure initiatives are identified and effectively communicated to IIO leadership and other business areas as needed
Quickly establish relationships across all of IIO and other business areas as needed
Ability to craft executive level presentations from a basis of facts with minimal oversight
Function as the primary subject matter expert for adherence to transactional processing regulations
Bachelor’s degree in Business Management (or equivalent field of study) or work experience required
Advanced Excel and Powerpoint skills required
Excellent interpersonal, written and verbal presentation skills
Proactive self-starter with the ability to work well under pressure, prioritize and multitask
Knowledge of retirement products is required and other financial products and services is a plus

Senior Business Management Specialist Resume Examples & Samples

10+ years of relevant of experience
Bachelor degree or higher
High level government security clearance
PMP
Exceptional research and writing skills, including editing and proofreading skills
Qualitative and quantitative data collection and analysis skills
Demonstrated ability and achievement related to critical thinking
Solid oral communication skills, including experience with developing and delivering presentations
Strong outreach and self-motivation skills
Demonstrated customer service orientation and outstanding level of professionalism

Senior Business Management Specialist Resume Examples & Samples

Proactively identify opportunities within the HR Centers of Excellence (COEs) to develop leverage able solutions that can be utilized to be more strategic, efficient, and effective across TA for Corporate Support areas. This includes direct communication with HRBP’s, Finance and Operational team to leverage solutions
Utilize strong project management skills and body of knowledge to develop consistent tools and templates that can be utilized by TA advisors for the delivery of TA projects in their respective business areas
Leverage advanced technical skills, including strong analytics, to help develop metrics dashboard(s) that can be easily updated and accessible by HR Business Partners. Heavy reporting responsibilities for weekly, monthly, quarterly and annual cadence for deliverables
Take a lead role in the development and coordination of TA – Corporate Support planning efforts (workforce planning ect)
Partner with stakeholders as needed to ensure that effective tracking and communication is in place for all TA related activities
Utilize a combination of analysis, judgment and insights to provide HR metrics that can be used to help drive business objectives and goals. This will require consolidating data from several sources
Seeks out opportunities for collaborative decision making
Establishes relationships across all of human resources that are based on respect. Ability to appropriately influence HR to drive for consistency and uniformity in the resolution of complex company-wide TA challenges
Develops agendas, calendars and timelines for all coordinating activities
Identifies and shares best practices from and to the broader TA community
Synthesizes information from multiple sources to contribute to the solution of a problem across multiple business areas
5+ years of human resources experience is a must or experience in and around Human Capital Space within business area
Strong project management skills, which includes the ability to develop customized project management tools for consistent use across the TA and TA Corporate Support
Proven experience facilitating and delivering presentations across all levels of leadership
Advanced level with MS Office and specifically excel and PowerPoint
Must be able to perform data analytics and summarize that data in a way that can provide the story
Consistently exemplifies cross-HR collaboration and partnership
Experience in and around HR/Talent Acquisition/Staffing/RPO preferred
Excellent verbal and written communication skills with the ability to communicate with and adapt to diverse individuals within multiple levels of the company

Senior Business Management Specialist Resume Examples & Samples

Thoroughly analyze and understand the business partners’ current and potential business needs, as well as both their tactical and strategic business goals and objectives
Lead one or more projects and performs as a lead analyst including project management and development of business requirements, user stories and use cases following Agile and/or hybrid waterfall methodologies
Partners with technical team on user experience and technical design ensuring end-to-end user experience meets business needs
Development of test strategy, acceptance criteria and test cases. Execution of user acceptance testing and business production checkouts
Drive implementation and change adoption for identified projects including partnership with Learning and cross functional teams. This may include creation of presentations and conducting training or demonstrations as necessary
Involvement in project management including status reporting, budget, planning, timelines, scope and resources
Participate in project planning processes, including the documentation of project goals and objectives, project charters, identification of project risks and dependencies, creating drafts of management presentations, etc
Provide day-to-day business support such as the involvement in the application entitlement process and research and analysis of complex problems where business and technical expertise is required
5+ years business analysis or project management experience and in-depth financial services experience focused in the area of retirement and wealth management
Excellent analytical, troubleshooting, and conceptual skills
Excellent communication ( written and oral), with senior leaders and peers, facilitation, interpersonal and collaborative skills
Ability to work well on cross functional project teams including IT and business subject matter experts
Proficiency in Excel, PowerPoint and other Microsoft tools
Experience with Agile mythologies preferred

Business Management Specialist Resume Examples & Samples

Compiling data and metrics; designing and preparing reports
Coordinating project deliverables
Assisting in development/preparation of meeting materials and communications
Monitoring and tracking issues, risks and action items of assigned projects/activities, to ensure accountability, follow through and resolution as per prescribed commitments
Coordinating space planning and facilities requests
Assisting in meeting/conference planning (may include travel arrangements and logistics)
Maintaining regulatory documents/reports, if applicable (i.e., FINRA)
Has basic knowledge of TIAA-CREF's businesses and organizational structure. Understands the connection between own work and area functions/goals
Communication and the exchange of information is an important part of the job. Requires a degree of tact and diplomacy when dealing with others and handling sensitive issues
Understands and applies the concepts and processes/procedures related to business management. Strong administrative skills (report preparation, memo/document production) and knowledge of systems, policies and programs used in supporting the business area
College Degree or equivalent required
1-3 years of experience

Business Management Specialist Resume Examples & Samples

Organize, manage, and execute Business Management Operations for IAS
Respond to Business Management inquiries from advisory teams, managers, and business partners
Partner with IAS leaders and managers, as well as internal business partners, such as Information Technology, Operations Support, and Customer Insights to improve the efficiency and effectiveness of IAS Business Management operations
Recruit, hire, develop, and manage one or more Jr. Consultants
Maintain comprehensive knowledge of IAS processes, resources, teams, technology, and product solutions
Exceptional organizational and communication skills are required. These include, but are not limited to: ability to manage multiple tasks, systems, and partners to meet business needs

Business Management Specialist Resume Examples & Samples

Collaborate with Managers to lead and/or ensure appropriate actions are taken to solve identified processing errors to support continuous improvement initiatives
Responsible for supporting a wide variety of projects across ESG with responsibility and accountability for measurement of results
Frequent interactions with senior level managers, third party supplier partners and employees across TIAA-CREF, CSG and Individual & Institutional Operations
Partner with stakeholders to ensure effective coordination of information for CSG Bi-weekly updates
Demonstrates ability to prioritizes workload, multi-task ensuring completion
Support Risk and Controls process management practices
Evaluate accuracy of supplier invoicing and track vendor spend
Utilize a combination of analysis, judgment and insights to provide metrics that can be used to help drive business
Bachelor’s degree in Business Management (or equivalent field of study) required
Advanced PowerPoint and Excel skills required
Demonstrated relationship management and influencing skills
Ability to function effectively and proficiently in an environment of ongoing change and reorganization
Excellent interpersonal, written and verbal skills
Proven ability to demonstrate an exceptional standard of quality which involves timeliness, accuracy, attention to detail, organization and self-review skills
Industry Microsoft Certification
Retirement Industry experience a plus
Knowledge of OBIEE systems, Corporate Workflow and EXPAG

Senior Business Management Specialist Resume Examples & Samples

Coordinate all efforts for 5 work streams representing 60+ employees (cross functional teams)
Facilitate sessions for the ATLAS Program and ensure representation across all of Finance
Lead coordination for all F&A general projects ex: F&A SharePoint, Windows upgrade, Workforce Analytics and Policies & Procedures
Proactively manages performance, cost, scope, schedule, quality and other key project activities and behaviors
Leads the Welcome Program for all new hires across the Finance and Actuarial organization
Creates performance and status reports for leadership
Identifies, manages and escalates risks, issues and change request to Director of F&A Administration
Implements process/workflow improvements and program/policy changes
7+ years of experience in financial management, financial industry or change management experience required

CIU Business Management Specialist Resume Examples & Samples

Utilize strong project management skills and body of knowledge to develop consistent tools and templates that can be utilized by leaders for the delivery of human capital projects in their respective business areas
Participate in proactively identifying opportunities within the CIU group for solutions which drive continuous improvement
Provide expertise in the development of PowerPoint presentations that are effective in delivery and compelling in the messaging
Partner closely with business partners and SMEs to ensure initiatives are identified and effectively communicated to the broader Enterprise Financial Crimes Prevention (EFCP) community
Partner with the Extended Leadership Team Leads and the Technical Writing Team to create, review, and maintain Standard Operating Procedures (SOPs) and Job Aids for all functions within the CIU
Assist in the analysis, judgment and insights to provide metrics that can be used to help drive business objectives and goals. This will require consolidating data from several sources
Establish relationships across all partner teams that are based on respect
Ability to partner with business leaders to drive for consistency and uniformity in the resolution of complex company-wide challenges
Bachelor’s degree in Business Management or related field preferred
2+ years of business management, analytical skills or experience required
In depth knowledge of Microsoft office suite, particularly advanced Excel (i.e. pivot tables, vlookups), and other systems and platforms utilized to support business management solutions
Ability to map processes through use of Visio
Strong project management skills, which includes the ability to develop customized project management tools for consistent use across the business
A critical thinker with the ability to evaluate and solve complex problems
Strong presentation skills and facilitation skills
Ability to influence others and operate flexibly

Business Management Specialist Resume Examples & Samples

Utilize strong project management skills and business acumen to develop consistent tools and templates that can be utilized by Team Managers (TMs) to communicate progress towards team and individual goals
Leverage advanced technical skills, including strong analytics, to help develop metrics dashboard(s) that can be easily updated and accessible by TMs
Collaborate with TMs and business area leads to ensure appropriate resources and uniformity in approach is present in the delivery of action items related to business metrics
Gather operations data across units to ascertain priorities and coordinate activities with unit managers
Partner closely with business partners/SMEs to ensure initiatives are identified and effectively communicated to BSS and to the broader ICS community
Utilize a combination of analysis, judgment and insights to provide BSS metrics that can be used to help drive business objectives and goals. This will require consolidating data from several sources
Develops agendas for BSS meetings and coordinating activities
2+ years of experience leading projects required
Effectively manages time to follow thru on multiple projects, commitments and assignments
Strong Excel skills required (ie pivot tables, vlookups)
Solid understanding of brokerage business processes, policies and regulatory obligations
Project management skills, which includes the ability to develop customized project management tools for consistent use across the business
An analytical thinker with the ability to evaluate, clarify and prioritize problems and the ability to obtain and organize relevant data when solving complex problems
Great presentation skills and facilitation skills

Business Management Specialist Resume Examples & Samples

Understanding and monitoring the rules for these three regimes and helping to develop a controls framework to ensure compliance with rules
Working with Group Technology & Operations (GTO) and the business lines to improve their controls and highlight risks
Providing necessary support in the creation of the committee presentations and escalating relevant issues or topics to senior management’s attention
Conducting targeted reviews of business processes/systems, including sample transaction testing
Assessing the adequacy of controls and raising management awareness in monitoring FATCA
Drafting any findings in formal reports to senior management

GTO Business Management Specialist Resume Examples & Samples

Understand and monitor the rules for these three regimes and help develop a controls framework to ensure compliance with the rules
Work with GTO and the business lines to improve their controls and highlight risks
Provide necessary support in the creation of the committee presentations and escalate relevant issues or topics to senior management’s attention Bullet points with key responsibilities of the role
Conduct targeted reviews of business processes/systems, including sample transaction testing. Assess adequacy of controls and management awareness in monitoring FATCA. Draft findings in a formal report to senior management
A strong background within compliance or operations
Working Knowledge of FATCA, QI or CRS would be preferable but not essential
Degree or equivalent work experience

Business Management Specialist Resume Examples & Samples

Will monitor and/or facilitate project related meetings, document status and produced required communications, e.g., weekly project reporting, maintain next release requirements list and roadmap
Provide day-to-day business support (BAU) such as the involvement in the application entitlement process and research and analysis of complex problems where business and technical expertise is required
Ability to adapt to changing environments and possesses the knowledge of successful approaches, tools, and techniques for bringing others along to deal with change
2+ years financial services experience preferred
Excellent communication (written and oral), with leaders and peers, facilitation, help in the development training material, strategy and plan of training, interpersonal and collaborative skills

Senior Business Management Specialist Resume Examples & Samples

Manage and lead the definition of the overall Channels Technology Roadmap in alignment to the Omni Strategy
Partner with various business partners, application owners, and architecture teams to continually evolve and define the target state for all channel platforms and applications
Develop materials and presentation to communicate the overall Channels Technology strategy and roadmap (executive and working team level)
Continually manage Omni Channel Technology roadmap interlock and interdependencies with various technology segments
Define and manage Omni Channel Technology Metrics and KPIs
Lead the execution of the Channels annual planning process
Support Channels intake processes by leading the Omni Portfolio Assessment process by providing new projects with guidance on Omni strategic alignment

Business Management Specialist Resume Examples & Samples

Leverage BMG Enterprise Support standards and practices relating to communications, employee engagement, event management, change management, and reporting data in support of CIO Segment responsibilities
Contribute to evolving BMG Enterprise Support standards and practices as part of continuous improvement
Develop and manage a formalized communication plan to ensure effective, timely and relevant communications are developed and delivered on a wide variety of strategic and operational CIO Segment requirements
Develop written and presentation, communication material, including presentations in support of the Segment CIO requirements
Work with Segment CIO to develop and manage the CIO and respective organizational brand and ensure consistency of brand as part of all communications, social media, and employee events
Work with BMG Enterprise Support and Human Resources on planning, coordinating and executing Technology Solutions employee developmental and engagement related communications and events to ensure timely and effective employee engagement as well as conducting follow up surveys and organizational performance analysis
Develop and deliver Segment CIO organizational change programs to ensure they are well communicated, and supported to ensure achievement of Segment goals and reduce risk of failure. This requirement addresses developing and delivering communication, presentation and forums intended to assure executive and management sponsorship, stakeholder change readiness, risk identification/mitigation and change acceptance
Actively participate in aligning Segment CIO change calendars with Enterprise Support change calendars to facilitate managing broad business and organizational change
Conduct research, analysis and prepare metrics, reporting and communication material for CIO Segment and Senior Leadership team review related to areas of responsibility
Work with Segment CIO Segment and Senior Leadership to plan and execute event management plans to support Segment town halls, fireside chats, and related employee meetings and employee engagement initiatives
Undertake and complete a variety of projects and initiatives - often of a highly sensitive nature, where judgment and discretion is critical to achieving successful results
7+ years of relevant experience working in communications and/or large complex IT organizations

CTI Workforce & Business Management Specialist Resume Examples & Samples

Responsible for the development and maturity of CTI Workforce and Business Management capability
Directly accountable for capturing and tracking global workforce metrics and cost reduction opportunities. related to CTIs 5-Year IT Strategy, Location Strategy, Divestitures and core business activities
Creation and validation of Monthly Operating Results and other Executive Reporting. Conduct data analysis on results, work with Technology heads, business management, HR, and finance partners to understand and address performance improvement opportunities
Support annual planning processes for global CTI Headcount, Productivity, Location Strategy, 5-Year IT Strategy initiatives, and Divestiture assumptions
Implement improved workflows, enhanced communications across various stakeholders, and automated tools
Partner closely with aligned business and operational managers to drive and document (and properly categorize) the correct understanding of various cost reduction actions including timing, headcount and financial impacts, deal status, and risks
Help validate assumptions used to estimate savings
Design improved ways to capture data and measure performance with clear definitions, key status indicators and multi-dimensional views
Develop a golden source of cost savings data that is maintained and made available to key partners
Analyze information from multiple data sources
Manage ad-hoc analytical requests and lead efforts in the analysis and generation of detailed management information reporting
Provides in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and make recommendation that influence decisions of key business partners
Liaise with cross functional partners including Finance, HR, Risk Management, Supplier Management, CTI Business Management, and regional providers to ensure transparent and accurate reporting
Provide leadership and guidance to less experienced team members
Broad-based knowledge of technology and data analysis
Prior experience creating insightful presentations for a senior audience
4-7+ years of experience
Ability to plan and organize an approach to work, demonstrating motivation and drive, and determination to achieve goals
Exceptional candidates who do not meet all criteria may be considered for the role based on skills and experience
Ability to take assignment from Sr. directors and work independently to frame material and/or manage resolution
Strong analytical skills including trend analysis and data quality validation methodologies. Expert with all MS Office products including Excel, Access, PowerPoint, Word and SharePoint
Strong executive-level communication skills; both in writing and verbally
Confidence to work with a broad range or teams/disciplines
Strong attention to detail will assist in data quality control and documentation consistency
Demonstrated experience in Infrastructure Management/ lifecycle practices and methodology; successfully building and managing large scale programs
Proven success with resolving business issues and implementing solutions in areas that include organizational effectiveness /development, strategic planning, or process improvement
Ideal candidate will have process reengineering experience and have experience in driving change. Process management or organizational effectiveness/development preferred
Strong leadership, organizational, and influencing skills
Self-directed, motivated and managed; ability to deal with imperfect information, decision and drive to successful conclusions
Comfortable working in fast paced environment and ability to handle constant pressure, juggle multiple demands
Comfortable dealing with ambiguity and forming logical actions as result
Demonstrated ability to work across organizational boundaries
Excellent relationship management skills with business units
Demonstrated ability to work with broad range of functional teams and executives and across multiple businesses
Ability to manage and execute an organized approach to work
Strong people, process, and business focus
Influencing skills are essential for this role, especially upwards into the senior management layer

Business Management Specialist Resume Examples & Samples

Strong acumen in financial management is a must (P&L; Cash Views, business case, KPI) project plans
Business Intelligence & Data Mining Skills (comfortable with SQL & Database tools + middleware tools for data mining)
Ability to organize large volumes of data to identify what is of relevance and to extract data from various systems across the enterprise to organize and conduct analysis
Functional knowledge of Technology would be an asset
Clear communication (written and verbal) including the ability to interface with senior levels in the organization
Leads all Program / Portfolio data quality in Value articulation forecasting and reporting for both project investment and realization of the value (benefit measurement)
Key liaison with CIO and CIO teams to source and create Case Studies as part of the Value Proposition
Strong knowledge of technology frameworks and delivery methodologies; Rapid, Waterfall and Agile
Responsible and key liaison with the Program Workstreams and CIO teams to source and complete Case study reviews
Must have strong powerpoint skills and communication skills (written and verbal) to "tell the story"
Experience in data mining; working with large quantities of data to organize, analyze and develop predictive indicators to signal risks and to develop metrics to report on spends and benefit realization of value created
Assists with overall Program and / or Portfolio reporting of benefits and value by providing support to the Program Manager with all elements of Executive reporting and any ad hoc requests
Works in close partnership with Finance and key stakeholders for monthly reporting requirements (i.e., Finance, Status, Issues Management)
Creation and delivery of executive level presentations
Adhoc requests as required and assigned

Business Management Specialist Resume Examples & Samples

Utilize strong project management skills and business acumen to develop consistent tools and templates that can be utilized by Team Managers (TMs) to communicate progress towards team and individual goals
Leverage advanced technical skills, including strong analytics, to help develop metrics dashboard(s) that can be easily updated and accessible by TMs
Collaborate with TMs and business area leads to ensure appropriate resources and uniformity in approach is present in the delivery of action items related to business metrics
Gather operations data across units to ascertain priorities and coordinate activities with unit managers
Partner with stakeholders to ensure that effective tracking and communication is in place for monthly review and operating reviews
Partner closely with business partners/SMEs to ensure initiatives are identified and effectively communicated to BSS and to the broader ICS community
Utilize a combination of analysis, judgment and insights to provide BSS metrics that can be used to help drive business objectives and goals. This will require consolidating data from several sources
Applies strong understanding of business area best practices to enhance operational efficiency and reduce costs reviews change initiatives and identifies business impact and works with management to coordinate implementation
Develops agendas for BSS meetings and coordinating activities
Bachelor’s degree in in Business or related field is desired, or a combination of education and additional work experience in a financial services environment
2+ years of experience leading projects required
Effectively manages time to follow thru on multiple projects, commitments and assignments
Prior experience with reporting and/or data analytics required
Strong Excel skills required (ie pivot tables, vlookups)
Solid understanding of brokerage business processes, policies and regulatory obligations
Ability to deal effectively with ambiguity and encourage others to do the same
Project management skills, which includes the ability to develop customized project management tools for consistent use across the business
An analytical thinker with the ability to evaluate, clarify and prioritize problems and the ability to obtain and organize relevant data when solving complex problems
Great presentation skills and facilitation skills

Business Management Specialist Resume Examples & Samples

Processing financial documents and payments for the Bank’s needs, checking and tracking invoice validation, preparing allocation keys, approving and signing through Manager’s, feeding data and monthly accruals into financial systems, submitting them to controlling
Conducting database maintenance for all Departmental invoices and controlling and reporting IT expenses
Carrying out the CTB and Strategy 2020 transformation related business management activities, including headcount, budgets, clarity governance, processes for on and off-boarding, programme governance and toll gates, monthly processes, consultancy and leading by example for the project management community
Preparing transfer pricing intercompany invoices, investigations, workflow and allocations
Maintaining strict cost control, supporting the achievement of the cost challenge and Strategy 2020 targets set by CTO management and businesses locally
Managing the status of financial documents
Tracking hardware/software requests, placing orders via Europe Middle East Africa Order Tracking, hardware/software database maintenance, invoice tracking, end users support and communication via Deutsche Bank symphony and other relevant systems
Acting as the single point of contact for selected countries, on all questions regarding the COO CTO Global Branches Production budget, allocations, financial transfers and financial reporting
Communicating with in-scope countries Finance Representatives, COOs, and Chief Information Officers (CIO) and CTO country leads to ensure transparency of allocations and technology budgets

Business Management Specialist Resume Examples & Samples

Define business needs and explain technical limitations or work a rounds needed for the public site and work proactively to manage expectations
Work closely with business owners to understand business needs and opportunities for the use of technology to improve their processes and help them meet their business objectives
Serves as a key resource on complex and / or critical issues related to managing change or new content on TIAA properties managed by Fatwire
Understand the applications supporting the users, their capabilities and limitations
Work with IT to determine best technical solution to achieve objectives
Serves as subject matter expert with content, processes, and procedures associated with the design of efficient, cost effective solutions
Monitor and maintain the integrity of the public site, ensuring consistency of look and experience
Test functionality and readability of content on the public site
Contribute to site content as a writer/copywriter
Interpret requests for the ReX team and verify test links before distributing for approvals
Open ReX requests and communicate priority and ongoing changes to the ReX team
Serve as CE’s MRU Liaison, engaging MRU team to review changes and manage CPRO records
Oversee updates and scheduled releases, validating and communicating all changes
Keep a record of all changes to the public site and a calendar/schedule of ongoing projects
Support research requests as needed
BFA or equivalent experience
5 or more years of experience as a project coordinator and content writer
Ability to analyze business requirements, to identify gaps, conduct content audits, and identify appropriate processes for work execution
Ability to manage through change – especially when dealing with complex issues and competing priorities
Strong problem solving/negotiation skills
A high-degree of flexibility, analytical mindset, and ability to lead by influence
Experience with project management methodologies
Managing processes with multi-steps and stakeholders
Experience with ReX, Fatwire, Content Management applications and methodologies
Experience with web development best practices
Keen eye required to identify inconsistencies in content and communicate changes required
Proven ability to work with ambiguity and get to a quick resolution
Proven ability to write clear and concise content
Strong interpersonal, influencing and communications skills (written/verbal)

Business Management Specialist Resume Examples & Samples

Maintenance and provision of Request for Service (RFS) Operational Metrics
Operation and Maintenance of the RFS Business Engine
RFS Provider Allocations Reporting
Provision of RFS Financial Analysis & Reconciliations Reporting
Maintain update the Reporting Information Bridge (dbRIB) Business Engine Universe
Maintain Catalogue items for RFS in the Amtrak Catalog
Administrate and optimise the RFS Escalations SharePoint
Update and maintain the Nucleus for Non-Standard Service request (NSSR) Tracker SharePoint and status reporting
Maintenance of the RFS Customer Satisfaction Surveys SharePoint
Provide and create RFS Volumes, Reporting and all RFS Reports data
Maintenance and development of the Hardware Planning/ Quotation Engine
Financial Module Consultation / Testing
Problem management, troubleshooting and root cause analysis, known error establishment, and any request for change for the maintained systems
Knowledge and Documentation Management. Update platform documentation and knowledge articles

Business Management Specialist Resume Examples & Samples

Ensure the process to track all headcount movement is resilient and relevant ensuring that all golden source systems are in sync
Remain abreast of COO mandated changes to the hiring process and own the adaptation of the guidelines within CTO COO to ensure hires are correctly onboarded
Analyse headcount related data produced by other areas for inaccuracies and provide high level summary of any issues/deltas or areas to investigate further
Analyse overall CTO business specific impact of headcount changes (such as over spend on headcount budget or hiring not in line with hire plan actions)
Capture all vendor spend request and track to ensure budget is not exceeded and requests for reduction of service are accurately captured
Assist with CTO non-headcount projects such as raise awareness of timely completion of compliance training, Gers quarterly renewals or other COO related activities
Proactively seeks out process improvements, asserts and drives own ideas, accepts developmental feedback and takes responsibility for own self development
Take ownership of key operating procedure documentation creation and maintenance. To ensure this reviewed on a quarterly basis and should be of a high standard so no other guidance is required when using the procedures
Produce senior management level reporting on a monthly basis, working with other CTO stakeholders and Communications
Work as part of a team towards achieving common goals and demonstrate DB values
Flexible working manner with the ability to adapt to demanding requests from authorised parties and deliver in a timely manner
Ability to manage conflicting priorities and assess prioritisation in order to deliver to stakeholder expectations
Ability to adapt to evolving COO activities and requirements
Extremely reliable team player. Work with others and team members in an open and trustworthy manner
Must be very adaptable with ability to work confidently, adjust to multiple demands and changing priorities, handles ambiguity, frustration and overcomes obstacles in challenging situations
Proactively manage own workflow
Ability to understand and translate changes in processes from a holistic perspective and proactively act accordingly to remediate any negative impact
Ability to document processes and train team members
Highly Proficient in Microsoft Office Applications (Excel/Sharepoint – ideal)
University Degree in Business or other quantitative field (or Accountancy, Mathematics, Statistics etc) or equivalent work experienc
Ability to spot risky situations with a drive to resolve them immediately
Strong team player with ability to work productively with other Team members
Strong English Language skills required. Ability to converse/write clearly and concisely with both internal and external clients
Good judgement in decision making and understand the implications of the same
Makes good use of owns skills and seek ways to support/coach other members of the team

Business Management Specialist Resume Examples & Samples

Strong financial management experience
Demonstrated ability to build strong relationships with senior internal stakeholders
Ability to network and influence others without direct oversight and supervision
Strong communicator to upward management and peers
Experience with project management best practices/ methodologies/ project lifecycle
SharePoint
Logical thinker: Ability to consolidate information from various teams, analyse the problem and recommend a solution

Business Management Specialist Resume Examples & Samples

Provide subject matter expertise in terms of field sales metrics and analytics for all director teams and region
Drive best practices (routines, analysis) with regional peers to achieve national standardization
Background in financial services, wealth management, investments, or capital markets preferred
Knowledge of Excel macros, Databases, and SQL is a plus
Capability to work independently and demonstrate urgency in a fast paced environment

Business Management Specialist Resume Examples & Samples

Effectively coordinate with management to ensure resource transactions are approved in line with policies
Facilitate recruiting effort by liaising with hiring managers, HR, Sourcing recruiters and vendors as required to ensure timely hiring
Process resource transactions and invoicing in a timely fashion
Ensure data integrity is maintained in different systems of record by addressing data exceptions
Intermediate to advanced Proficiency in Excel, PowerPoint and any data analysis packages
Controlling experience
Interest in IT
Exposure to labor budgeting processes and concepts
Ability to identify and execute process improvement opportunities

Senior Business Management Specialist Resume Examples & Samples

Designs, builds and owns dashboards, scorecards, and all analytic reporting
Will drive the process, systems and reporting for Workforce Analytics
Must be able to translate data into crisp, concise meaningful information
Ability to provide expertise on design of metrics and reporting
Connect and maintain disparate data sets and identify changes in forecasted data
Must be able to work across multiple business areas and levels to drive integration
3-5 years of experience Human Resources experience in HR or Talent Acquisition
3-5 years of experience working with MS Office products, specifically PowerPoint and Excel with demonstrated ability with advanced features such as pivot tables and advance formula writing
Demonstrated ability to build data bases in Access
Demonstrated ability using Taleo and Visier to create annual/quarterly workforce planning analytics
Ability to communicate in a crisp concise manner
Understanding of HR operations, HR systems, and dependencies
Strong research and analytic capability
Proactive self-starter, that is diligent, creative and takes initiative
Must be able to anticipate future business needs and translate into action plans
Intellectually curious, always questioning, fact finding and uncovering critical situations
Must be a strong team player, willing to work across multiple groups, and assist whenever needed
Must be flexible and adaptable to change
Must be able to work across multiple business locations and travel as required

Business Management Specialist Resume Examples & Samples

Provide technical leadership in design, development, planning, implementation; and capacity- building of specific technical components of the program
Maintain a constructive dialogue and technical exchange with counterparts and technical staff of grantees
Develop tools for the design and implementation of technical strategies and program components
Ensure that project implementation adheres to the appropriate Strengthening Civil Society Globally strategy and remains technically sound
Influence design and scope of technical initiatives and programs
Review, analyze and evaluate the effectiveness of programs/projects and make recommendations for enhancements
Represent the organization to external entities at professional meetings and conferences
Develop and maintain collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs
Establishes, serves and maintains partnerships with internal and external stakeholders on project matters
Provide leadership to the project team, ensuring clarity over plans and priorities, encouraging effective team-work
Bachelor’s degree or its international equivalent in international development, international affairs, or related field. At least 8 years of program design and management experience in civil society strengthening and/or youth development. Or a Master’s degree in these fields and at least 5 years of experience
Minimum 5 years of professional experience leading civil society strengthening, capacity development and/or youth development projects, with preference given to experience in Caribbean states
Comprehensive knowledge of concepts, practices, and procedures in international development program management
Demonstrated technical expertise and thought leadership in civil society strengthening
Experience working in dynamic inner-city communities and in an understanding of the socio-cultural issues and nuances of working in such communities
Knowledge of or prior experience working on projects related to civil society, youth and marginalized populations
Knowledge of USAID policies and procedures
Experience strengthening civil society networks, and developing civil society capacity
Experience recruiting, forming, and successfully managing teams and ensuring the quality of their products
Knowledge of the political, social, cultural, environmental, and development context of the Caribbean; Jamaica experience preferred
Ability to lead multidisciplinary teams while developing a common vision
Strong written and verbal communication skills in English required

Senior Business Management Specialist Resume Examples & Samples

10+ years relevant experience
Ability to assume accountability for a significant business management area that typically has enterprise-wide impact or accountability
Enterprise or functional expertise, which requires broad managerial and deep specialized knowledge at the business, regulatory and industry levels
Confidence and ability to undertake and complete a variety of complex initiatives (may manage and prioritize multiple projects at a given time) that require seasoned specialist knowledge and/or the integration of cross-functional processes (focus may be on longer-range planning for functional area (e.g. 12 months or greater)
Strength in working directly with senior and executive management

Business Management Specialist Resume Examples & Samples

Perform Financial Analysis for the larger technology team as well as major programs
Maintain Financial models for the SCP Program that will track Plan, Forecast and actuals for the duration of the program
Provide analytics on spend across all Technology areas to ensure proper billing for key technology projects
Help with the scoping and tracking of resources to ensure we do not loose or expire resources impacting any of the US Card Projects
Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members
Focuses on short to medium - term issues (e.g. 6-12 months)
Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Oversees and/or independently performs tasks from end to end across all areas of US Card Technology

Business Management Specialist Resume Examples & Samples

Support the development of programs that drive and support IIOPs strategic priorities
Collaborate with the IIO leadership team and Managers to lead and/or ensure appropriate actions are taken to solve identified business challenges and opportunities
Responsible for supporting a variety of projects across the organization with responsibility and accountability for successful execution and measurement of results
Facilitate and/or support process improvement events, to include root cause analysis problem-solving, development and implementation of recommendations, and measurement of results
Quickly establish relationships across all of IIOPs and other business areas as needed
Frequent interactions with various level managers and employees across TIAA, CSG and Individual & Institutional Operations
Develop executive level presentations with minimal oversight
Analyze data and determine root cause(s) and collaborate with others to execute mitigating actions
Analyze and report on the effectiveness of the new initiatives, and communicate to internal business partners as well as leverage those results to make improvements
Partner with stakeholders to ensure effective coordination of information for IIOPs Monthly Operating Reviews
Bachelor’s degree in Business Management (or equivalent field of study) required
Advanced Powerpoint and Excel skills required
Project management skills required

Business Management Specialist Resume Examples & Samples

Support the development of programs that drive and support IIOPs strategic priorities
Collaborate with the IIO leadership team and Managers to lead and/or ensure appropriate actions are taken to solve identified business challenges and opportunities
Responsible for supporting a variety of projects across the organization with responsibility and accountability for successful execution and measurement of results
Facilitate and/or support process improvement events, to include root cause analysis problem-solving, development and implementation of recommendations, and measurement of results
Frequent interactions with various level managers and employees across TIAA, CSG and Individual & Institutional Operations
Develop executive level presentations with minimal oversight
Analyze data and determine root cause(s) and collaborate with others to execute mitigating actions
Partner with stakeholders to ensure effective coordination of information for IIOPs Monthly Operating Reviews
Advanced Powerpoint and Excel skills required
Project management skills required

Business Management Specialist Resume Examples & Samples

Support the development of programs that help drive IIO strategic priorities
Collaborate with IIO leadership team to lead and/or ensure appropriate actions are taken to help solve identified business challenges and opportunities
Leverage relationship skills as well as data to help support effective departmental operations
Manage a variety of calendars, meetings and travel schedules for IIO senior level leaders
Leads initiatives surrounding office space, supply ordering and event planning for IIO
Establish and maintain effective relationships at all levels across all of IIO and other business areas
Identify matters of sensitivity and as such effectively exercise good judgment and discretion
Bachelor’s degree in Business Management (or equivalent field of study) is required
Advanced Microsoft Office experience (PowerPoint, Excel, and Visio) is required
Demonstrated Microsoft Outlook experience, particularly calendar management, is required
Ability to proactively manage multiple calendars/events/projects without continuous direction is strongly desired
Prior project management and or business management experience is desired
Prior expense reimbursement experience is desired
Demonstrated relationship management and influencing skills is desired
Ability to function effectively and proficiently in an environment of ongoing change and reorganization is desired
Excellent interpersonal, written and verbal presentation skills are desired
Proactive self-starter with the ability to work well under pressure, prioritize and multitask is desired

Lead Business Management Specialist Resume Examples & Samples

Bachelor's degree in Engineering or Business Administration is preferred
5 years of proven work experience in Commercial Development, Marketing or finance
Knowledge of related products, services and markets
Proven experience in industry with focus on Power Generation, O&G or Infrastructure
Strong oral and written communication skills in Spanish & English
Ability to work in a cross-functional environment
Project Management expertise

Business Management Specialist Resume Examples & Samples

Direct and measurable impact to KPIs such as Cost, Quality, Speed, and Risk
Clear accountability, communication, and acceptance of the roles and responsibilities
Established management system that facilitates continuous improvement
Robust risk and audit governance framework
Strong working knowledge and experience with Project Management
Knowledge of processes improvement methodologies
Experience in contributing to strategy for achieving organization change
Strong experience & knowledge in metric design and implementation
Working knowledge of process control design, policy and control requirements
Experience with performance related process engineering (e.g. Management by Objectives,
Knowledge of IT organization, services and general understanding of related processes preferred
Demonstrated leadership skills with a superior ability to make things happen through the use of impact and influencing skills
Strong critical thinking- ability to decompose complex issues into manageable pieces
Ability to articulate ideas, share experiences and skills
Strong sense of urgency / ownership / ability to operate independently or as part of larger team
Thrives in a fast paced environment, managing multiple deadlines and competing priorities
Strong communicator, with excellent oral, written and presentation skills
Experience in a technology solutions environment as well as a background in developing performance measurements, best practices highly desirable
Organizational awareness & the ability to balance the viewpoints of various technology teams
Innovative, flexible and not afraid to take calculated risks
Ability to multi-task and manage multiple team and client demands concurrently
Strong change management skills with demonstrated ability to act as a catalyst for change within the business

Business Management Specialist Resume Examples & Samples

Operational experience of administering at least one program with budget in excess of $10M
Hands on experience of contract management (typically up to $1M each) in IT/IS Project environments including some vendor negotiation
Experience in working with multicultural and Global teams consisting of internal employees and outsourcing partners
A demonstrable track record of making suggestions and implementing for process improvements in the business management function
Experience of providing regular reports to senior management on the status of the biusiness management function
Detailed understanding of project management and departmental financial processes
A working knowledge of contract management processes and principles
Very good communicator with excellent English language skills (spoken and written)
Advanced knowledge of Microsoft Office products with particular focus on Excel, PowerPoint and SharePoint
Comfortable working with senior stakeholders as well as more junior team members
Extremely detailed oriented with good communication skills
Patient and willing to coach, yet possesses gravitas and commands respect
Outcome focused with strong commitment to the team goals; always prepared to "go the extra mile"
Can work under pressure to deadlines when necessary
Minimum of Bachelor’s Degree in Business Administration, Project Management, Finance or similar
PMP, Prince 2 or similar qualification (nice to have)

Business Management Specialist Resume Examples & Samples

Effectively manage VP, COO’s business calendar and executive’s schedule. Communicate changes to those affected in a timely manner
Assist in the coordination, supervision, and completion of special projects
Review e-mails, prioritize information by importance and set up meeting requests for executive
Schedule, coordinate and facilitate meetings (including reserving conference rooms, catering, A/V support), facilities usage, events, and travel arrangements, as required. Communicate changes to those affected in a timely manner
Effectively manage complex travel schedule for VP, COO (i.e. arranging travel with agency, coordinating with other executive’s schedules)
Complete and reconcile invoices/receipts and expense reports for VP COO and her direct reports
Receive and respond to letters, e-mails, memos and other correspondence on own initiative from executive’s notes or direction
Review company or departmental procedures; recommend management action to improve standard operating procedures, costs, risks, and benefits
Additional administrative support of the SP&A leadership team as needed including some calendar management for SP&A leadership team, ordering office supplies for the SP&A team and other administrative tasks as needed
Contribute to various work products and projects across SP&A
Develop agendas for SP&A Leadership and all SP&A employee meetings and coordinating activities
Support the delivery of action items related to culture survey results
Plan and facilitate talent practices for TM team, including talent reviews and calibrations
Identify and shares best practices from and to the broader HR community
Bachelor’s degree in human resources or related field
5+ years of administrative experience supporting a senior-level executive
Able to multi-task and produce in a fast paced, team oriented environment
Organized, detail oriented and follows-through
Proficiency in Outlook, Word and Excel
Must have financial services experience
3+ years of human resources and/or business management experience, desired
Strong planning and execution skills

Business Management Specialist Resume Examples & Samples

Serve as a technical/functional expert for the area
Develop training materials, plan, and facilitate sessions around specific initiatives or the business as a whole
Space planning for assigned area
Delivering accurate and timely data, metrics and reports
Monitoring and tracking risks, issues and action items of assigned projects to ensure accountability, follow through and resolution as per prescribed commitments
Participate in meeting planning (may include travel arrangements) and facilities requests
May support the communication strategy for the assigned area”
1-3 yrs of experience in financial services with a focus on presentations and training
Understands and applies the principles of business management including finance, risk and project management and applies methodologies, tools and processes to manage quality, costs and risks for assignments
Good understanding of the disciplines/functions of retail financial services sales organizations
Ability to develop strong knowledge of TIAA values/culture and products/services to ensure projects/programs/processes are aligned with the business area strategy
Has a working knowledge of the industry and competitors, including products/services, structure, and the regulatory environment
Strong interpersonal skills to exchange complex information. At times, the job involves negotiating with individuals in senior level positions. Topics may be sensitive and/or complex, requiring tact and diplomacy

Business Management Specialist Resume Examples & Samples

7+ years relevant experience (auditor/risk analyst in the financial services or insurance industry)
Project Management certification and/or equivalent experience an asset
Ability to work autonomously as a lead within a specialized business management function and provide work direction, seasoned specialized knowledge, advice and guidance to various stakeholders and team members
Confidence and ability to oversee and work independently on a variety of complex initiatives end-to-end (primarily on short- to medium- term issues (6-12 months) requiring specialist knowledge and/or the integration of cross-functional processes (within your own area of expertise)
Thought leadership and/or industry knowledge specific (but not limited to) your own area of expertise
Willingness and strength in providing guidance and influencing multiple teams across a broad spectrum of initiatives and functional domains

Business Management Specialist Resume Examples & Samples

Manage Contingent Worker (CW) timesheet feeds and researching errors from IT timekeeping system (Clarity) to VMS system (PeopleSoft)
Develop VMS process documentation and training materials for system
System configuration activities, UAT testing, user administration, and enhancement lead
Serve as the primary interface with IT team and act as business IT support
Process workflow reassignments, invoice corrections, and research ad hoc requests
This position will not have direct reports. However, it will be viewed as a subject matter expert in the use of the VMS system
BA/BS Degree in either Communications, Business Administration, Information Technology or Human Resources
Strong trouble-shooting and problem solving skills are required. Must be able to work with small groups or teams to obtain best solutions
1-3+ years' experience in Project Management, PeopleSoft experience, Root Cause Analysis
Strong Microsoft Excel, Microsoft Access, and data manipulation skills
3-5 years' experience in understanding of Vendor Management Systems and technologies, preferably PeopleSoft sPro
Familiarity with Managed Service Provider services and CW fulfillment
Project Management, Relationship Building, Effective Time Management

Business Management Specialist Resume Examples & Samples

) Supplier Diversity Program Manager (45%)
) Training (20%)
) Event Planning (5%)
BA/BS in either Communications, Business or Human Resources
Strong written and oral communications, proficient in Supplier Diversity and Sourcing knowledge and processes
Excellent organization, interpersonal, verbal and written communication skills and the ability to deal effectively with individuals at all levels, including key decision makers at TIAA as well as suppliers
Ability to effectively multi-task and function in a fast-paced environment
Strong desire to promote equality in the corporate world
Ability to develop and apply given strategy and deliver strong results
Excellent troubleshooting and problem-solving skills
Proficiency in MS Office, including Project
Exceptional management skills to develop, facilitate and execute enterprise-wide events attended by Senior Leadership, business partners and suppliers
Ability to provide thought leadership/issues management

Business Management Specialist Resume Examples & Samples

Manage Contingent Worker (CW) timesheet feeds and researching errors from IT timekeeping system (Clarity) to VMS system (PeopleSoft)
DevelopVMS process documentation and training materials for system
System configuration activities, UAT testing, user administration, and enhancement lead
Serve as the primary interface with IT team and act as business IT support
Process workflow reassignments, invoice corrections, and research ad hoc requests
This position will not have direct reports. However, it will be viewed as a subject matter expert in the use of the VMS system
1-3+ years’ experience in Project Management, PeopleSoft experience, Root Cause Analysis
3-5 years’ experience in understanding of Vendor Management Systems and technologies, preferably PeopleSoft sPro

Business Management Specialist Resume Examples & Samples

BA/BS in either Communications, Business or Human Resources
Strong written and oral communications, proficient in Supplier Diversity and Sourcing knowledge and processes
Excellent organization, interpersonal, verbal and written communication skills and the ability to deal effectively with individuals at all levels, including key decision makers at TIAA as well as suppliers
Ability to effectively multi-task and function in a fast-paced environment
Strong desire to promote equality in the corporate world
Ability to develop and apply given strategy and deliver strong results
Excellent troubleshooting and problem-solving skills
Proficiency in MS Office, including Project
Exceptional management skills to develop, facilitate and execute enterprise-wide events attended by Senior Leadership, business partners and suppliers
Ability to provide thought leadership/issues management

Business Management Specialist Resume Examples & Samples

Process accounts payable, for multiple properties, monthly and remit invoices twice weekly or as often as deemed necessary. Reconcile payables ensuring proper account coding, dollar amounts and vendor information
Reconcile daily resort Cash deposit. Reports to Business Management Supervisor any missing deposits or discrepancies between cash envelopes and actual deposit. Prepares “due-backs/change order" on a daily basis and gives change as requested. Prepares daily bank deposit in a timely manner for armored car pick-up. Perform monthly audit of resort banks
Assist internal and external guests, including vendors, with billing and general inquiries in a professional and hospitable manner
Assist with purchasing and/or receiving duties, as needed, ensuring compliance with established internal control guidelines. Perform F&B inventory, as needed, and coordinate file maintenance in accordance with established record retention guidelines
Assist with general ledger review and reconciliation entries
Assist other departments, as needed, and carries out other duties as assigned by management
Two years accounting (i.e. AP, AR, Payroll, and General Cashier) experience in a similar size operation required. Hands-on computer experience with proficiency in Excel, Word and accounting software
Knowledge of accounting systems and procedures (PeopleSoft and WebExtender preferred)
Experience in related industries (property management, real estate development, and hotel/resort)
Customer Service Experience Preferred
Ability to read, write, speak and understand the English language sufficient to communicate with employees, staff and guests and perform all essential job functions
Strong mathematical skills necessary to perform mathematical calculations without error while working with money. Demonstrates excellence in service quality standards that affect internal and external guests satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor must prevail when handling upset guests and difficult situations
Must be able to adjust to schedule changes and cover shifts on short notice in order to meet business demands
Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands
Excellent mathematical and accounting skills; ability to think analytically
Demonstrate working knowledge of the Hilton service standards

Business Management Specialist Resume Examples & Samples

Perform analytical and evaluative work primarily involving strategic planning, performance measurements, and business process innovation
Execute projects assigned including requirements collection, research analysis, planning, timeline control and project process follow-up; monitor and evaluate project execution result
Evaluate projects related to new business ventures; provide project management support and coordination among internal resources
Monitor and review routine business process and procedures and provide recommendations for areas of improvements
Support MO BMS projects as assigned

Senior Business Management Specialist Resume Examples & Samples

Thoroughly analyze and understand the business partners' current and potential business needs, as well as both their tactical and strategic business goals and objectives
Lead one or more projects performing as a lead business analyst in the development of business requirements, user stories and use cases following Agile and/or hybrid waterfall methodologies
5+ years analytical, project management and financial services experience

Business Management Specialist Resume Examples & Samples

1 year of previous accounting related experience required
Proficient computer skills including MS Excel, Word & Outlook
Knowledge of accounting functions and procedures
Associate or Bachelor's degree in Accounting or related Field
3+ years of Accounting work experience
Hotel/Hospitality industry work experience preferred

Business Management Specialist Resume Examples & Samples

The Executive Assistant is responsible for defined work or projects with moderate complexity
In this role you will follow an individual work plan and meet day-to-day short-term objectives and resolve issues through immediate action or short-term planning
Provide overall office management and administrative duties such as phone coverage, call screening, memos and letters for the executives
Establish and maintain strong communication links with Group, Division, and Department level secretarial and administrative personnel
Proactively coordinate the executives' calendar, which is comprised of heavy meeting scheduling and extensive travel coordination
Plan, schedule, and arrange business meetings and travel itineraries; maintain passport and visa requirements; prepare and reconcile expense accounts for the
Bachelor’s degree from an accredited university in a relevant field
2- 5 years’ experience with GE or similar multinational supporting Officers and Senior Executives international travel
Must be fluent in spoken and written English Language
Excellent calendar management skills, travel management, including the coordination of complex executive meetings across multiple geographies
Team player, inclusive and ability to build relationships
Willingness and ability to work a flexible schedule when necessary and required by the Senior executives
Strong communication skills with the ability to interact with staff (at all levels) in a fast paced environment at a high level of professionalism and confidentiality
Outstanding presentation, attention to details, organizational and time management skills
Strong problem-solving and analytical skills, clear thinker with a high degree of creativity and resourcefulness with experience working in developing markets
Excellent knowledge of MS Office suite
Excellent project management skills, good business acumen and attitude in order to support Executive

Business Management Specialist Resume Examples & Samples

Proficiency in Microsoft Office applications and ability to effectively learn and use the Office’s specific systems
Ability to have collaborative, professional customer-oriented communication with major work contacts including agency staff, grant applicants, grantees, vendors, and staff of other local, state, and federal agencies
Ability to gather information through questioning individuals and by examining records and documents
Ability to read and interpret financial reports, accounts, and contracts
Ability to determine proper format and procedures for assembling items of information
Ability to use technology, including a computer to conduct research, manage databases, use application software programs, and produce written documents, reports, and analyses
Ability to determine the applicability of data, exercise sound judgment, and draw logical conclusions
Strong organizational skills and attention to details
Ability to work independently and be self-directed, and work well in a team setting
Ability to think on your feet and proactively solve problems
Ability to communicate effectively in written and oral expression
Previous secretarial and supervision experience
Ability to deal tactfully with others
Ability to establish and maintain harmonious working relationships with others
Ability to exercise sound judgment and discretion in handling confidential information
Cultural awareness and sensitivity
Ability to assist customers/stakeholders of diverse backgrounds and diverse abilities
Ability to multi-task and prioritize, respond to multiple demands, and manage time efficiently
Questions regarding this posting or the application process should be referred to Dawn DeRoche at dderoche@doe.mass.edu or 781-338-6101

Business Management Specialist Resume Examples & Samples

Reconcile Reserve Expenditures
Budget and Forecast Reserves in conjunction with the Project Management Team and Resort Directors
Analyze all Reserve Expenditure spend for validity of Reserve classification
Provide analysis of Reserve Expenditures by project
Special projects as assigned by management
Must have 2 years or more general accounting, cashiering work experience
Must have ADVANCED MS Excel skills and experience with MS Word, Outlook and other accounting software
Must have demonstrated skills and knowledge of accounting systems and procedures. Minimum 1 year previous customer service experience is a must
2 or 4 year college degree in related field preferred

Business Management Specialist Resume Examples & Samples

Participate in financial and capacity planning activities, including initial planning and on-going review. Align activities with business needs and impacts
Participate in impact assessment for BSS related to projects, new initiatives, changes
Coordinate readiness activities, to include communication, training, reporting, and other changes that impact the business
Ensure consistent utilization of tools by BSS leadership to communicate progress towards team and individual goals
Gather operations data across units to ascertain priorities and coordinate activities
Partner closely with business partners/Subject Matter Experts to ensure initiatives are identified and effectively managed
1+ years of experience with reporting and/or data analytics required
Solid understanding of TIAA Brokerage business processes, policies and regulatory obligations is strongly preferred
Experience building and leading training programs is desired
Ability to effectively manage time, follow through and prioritize multiple projects, commitments and assignments is desired
Project management skills, which includes the ability to develop customized project management tools for consistent use across the business, are desired
Solid and effective presentation and facilitation skills

IT Business Management Specialist Resume Examples & Samples

Manage the month end financial close process
Perform all monthly and quarterly reporting analysis; including the ENS Total Cost of Ownership (TCO) reporting
Business Unit reporting (including adhoc inquiries, reviews, circuit inventory analysis)
Product management financial support
AP vendor and original equipment manufacturer (OEM) spend reporting
At least 3-5 years in budgeting, financial management, financial analysis and management reporting
Solid Microsoft Excel skills, including pivot tables
Strong communication skills to be able to communicate with senior stakeholders
Demonstrated ability to deliver timely, accurate and complete work on tight deadlines
Experience supporting an IT department, preferably at a financial services firm
Experience in Telecommunications
Advanced Excel automation skills (VBA)

Business Management Specialist Resume Examples & Samples

Track and analyze business unit performance through utilizing various sales and traffic metrics
Provide Marketplace head with value-added research, analysis and recommendations to support decision making on Marketplace projects and initiatives
In collaboration with Marketplace head, develop and implement key growth and positioning strategies for Newegg Marketplace
Manage the ongoing forecasting, budgeting and cost process
Develop financial models and ad-hoc reports to support decision making and create financial transparency of the Marketplace business unit
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Business Management Specialist Resume Examples & Samples

Collaborate with the IIO leadership team and Managers to lead and/or ensure appropriate actions are taken to solve
Identified business challenges and opportunities
Responsible for supporting a variety of projects across the organization with responsibility and accountability for
Successful execution and measurement of results
Facilitate and/or support process improvement events, to include root cause analysis problem-solving, development and
Implementation of recommendations, and measurement of results
Frequent interactions with various level managers and employees across TIAA, CSG and Individual & Institutional
Analyze and report on the effectiveness of the new initiatives, and communicate to internal business partners as well as
Leverage those results to make improvements
For more information about TIAA, visit our website
Bachelor’s degree required or 3 years of equivalent work experience

Partner Business Management Specialist Resume Examples & Samples

Understand partners’ economics, business imperatives and agendas. Understand partners’ economics, business imperatives and agendas
Develop active partner relationships within the regional partner base, in order to be able to influence partner’s development, investment and success in SAP’s priority areas
Supports partner to leverage the partner marketing tool to conduct demand generation
Identify and position additional partnering opportunities
Drive Customer and Partner Reference stories
Manage Partner Pipeline and collaborate with SAP Account Executive (AE) and Inside Sales Executive (ISE) opportunity owners, acting as a strategic liaison to SAP Services to ensure effective communications and conflict resolution as needed. Drive resolution of conflicts in order to maintain a long-standing and productive business relationship based on mutual trust. (Ensure coordination with SAP’s Account Execs / Opportunity owners when reviewing partners’ pipeline deals, to minimise redundant interactions with the partner on this matter)
Develop and maintain a detailed knowledge of the sales territory, partner landscape, SAP services capacity (in SAP and partners managed), key regional business imperatives, and the regional SAP opportunity pipeline, so as to be able to communicate information and opportunities to partners, where relevant
BA in Business or similar. MBA or Masters would be ideal
2-3 years working experience in the software industry; previous experience working in SAP Services partner or SI a plus
Experience in a customer or partner facing role (ex. Customer Service, Sales, Consulting)
Demonstrated partnering or sales skills
A proven capability to work in a team and collaborate
Expertise and acumen in forging initiatives and go-to-market sales pipeline development plans with business partners
Solid familiarity with Microsoft Office tools, including Excel and PowerPoint
Local market knowledge and understanding

Senior Business Management Specialist Resume Examples & Samples

Responsible for strategically supporting the Participant Tax team with tax projects, research and interpretation of tax laws, systems testing, quality assurance, production problem resolution, and tax compliance
Execute business and IRS regulatory compliance responsibilities in meeting core functions; including the detailed research, analysis, interpretation, documentation and communication of changing federal and state tax withholding and reporting regulations
Ensure that TIAA and its subsidiaries perform all necessary tax withholding, withholding remittance and tax reporting functions on all new and existing TIAA products and services and in compliance with regulatory requirements
Assist with the development of programs that drive and support IIOPs strategic priorities
Analyze and determine the impact of new products, services, systems, and process enhancements as they relate to tax withholding and reporting. Review, interpret and comment on business, functional and technical requirements for corporate projects. Define business requirements, test objectives, scope, conditions, and cases. Identify and resolve discrepancies. Test new systems and functionality
Collaborate with the IIO leadership team and Managers to lead and/or ensure appropriate actions are taken to solve identified problems
Responsible for leading and/or coordinating a wide variety of projects across the organization with responsibility and accountability for successful execution and measurement of results
Quickly establish relationships across all of IIOPs and other business areas as needed
Frequent interactions with senior level managers and employees across TIAA-CREF, CSG and Individual & Institutional Operations
Ability to craft executive level presentations from with minimal oversight
Bachelor’s degree in Accounting, Finance or Business Management (or equivalent field of study) required
Minimum 5 years of experience with accounting, tax project work, technical training or business analysis experience within the tax, finance, banking, or insurance industry
7+ years of accounting, tax project work, technical training or business analysis experience within the tax, finance, banking, or insurance industry
5 years Retirement Industry experience a plus
Excellent interpersonal, written and verbal presentation skills. Ability to manage multiple projects without continuous direction

Business Management Specialist Resume Examples & Samples

Ensuring staff are on the right cost centres – RTB and CTB
Tracking purchase requisitions for all staff, services and equipment
Ensuring Managed Service Provider (MSP) staff are aligned correctly to cost centres
Supporting the reconciliation of Deutsche Bank Clarity, staff with underlying cost centres and Deutsche Bank Datacore reports
Working with Project Managers to determine next year’s RTB impacts from this year’s CTB projects
Supporting the preparation of monthly and ad-hoc headcount reports
Preparing of monthly financial reports for eDiscovery management
Maintaining the spreadsheet financial tracker for budget monitoring and forecasting
Reconciling cost centre actuals with the spreadsheet tracker
Ensuring vendor Purchase Order’s (POs) are created in a timely and accurate manner
Preparing regular vendor analysis reports used in the preparation of case costs analysis for budget recovery from front office
Liaising with retrieval team leads to obtain, and then utilise their teams timesheet reporting for allocating costs to business as usual and eDiscovery medium and high profile investigation cases
Working in partnership with the Electronic Message Retrieval (eMR) teams to ensure they meet their financial targets, advising on any corrective actions required
Building an eDO dashboard showing the team’s Key Performance Indicator’s (KPIs)
Tracking key objectives for the team; for example – measuring the progress of reducing process complexity which Subject Matter Experts (SME) will target
Providing support on organising eDO town halls and specific presentations as required
Supporting eDiscovery management in providing the governance to monitor and control the costs and communicate changes pro-actively
Identifying opportunities and challenges within the costs
Maintaining financial reporting that is transparent and drives critical project discussions
Ability to challenge and communicate changes in the portfolio and deliver analyses and reporting to the higher management level
Good financial experience
Educated to Bachelor degree level in Business Administration, Finance or related field (or equivalent qualification / work experience
Experience of building and maintaining excel models containing multiple data sources
Ability to support senior members of the organisation and collaborate effectively with peers
Ability to commit and prioritise work duties and tasks

Business Management Specialist Resume Examples & Samples

1- Supports GGO Team in Saudi as enabler in Bahrain. Elaborates proposals for improvement in approaches, methods, procedures and processes in the own field
2- Communication with direct colleagues and the business about design and coordination services rendered
3- Contributes to projects in Bahrain as a team member
4- Acts as focal point when needed for government relation in Bahrain
5- Supports teams as needed to government partnerships and visits
6- Consolidates and keeps track of all ongoing projects in Bahrain for GE,

Business Management Specialist Resume Examples & Samples

Identify and implement changes that affect the Business processes in the form of data analysis and controls
Review and prepare workflow and performance analysis
Conduct systems development and testing
Analyze and implement workflow changes
Recommend new and/or enhanced processes, procedures and/or systems
Tests new systems, defines test objectives, scope, conditions and cases
Designs and prepares basic analytical reports for the Business unit
Bachelor’s degree preferably in a quantitative/analytical field
Minimum 2 years exp data research and analysis
Proficiency with SQL and business statistical tools preferred
Advanced Excel and Access skills
Experience with basic programming, forecasting and modeling preferred
Resourceful and capable of finding usable data from any available source
Excellent analytical, problem solving and organizational skills
Knowledge of information presentation design
Proficient in time and workflow management; self-starter

Business Management Specialist Resume Examples & Samples

Experience in a business management role and with business management tools
Advanced Microsoft Office skills, primarily Excel and PowerPoint
Good understanding of financial ROI models, organization design, business change and measuring effectiveness of major change programs
Strong understanding and practical use of financial governance and reporting in a major organization

Business Management Specialist Resume Examples & Samples

Perform analytical and evaluative work primarily involving strategic planning, performance measures, and business process innovation
Execute projects assigned including requirements collection, research analysis, planning, timeline control and project process follow-up; Control and evaluate project execution result
Project evaluation for new business ventures; provide project management support and coordination among internal resources
Provide routine data and report to track department’s KPI performance; support Department Heads for performance evaluation of his/her direct reports
Other duties, responsibilities may be assigned as necessary

Business Management Specialist Resume Examples & Samples

Excellent team working capabilities
Strong strategic/ analytical thinking
A positive attitude
The capacity to develop and drive positive change
Independent in judgment, strongly self-motivated with the ability to challenge and be challenged whilst maintaining the highest levels of professionalism
Excellent relationship management, analytical, problem solving and influencing skills
Ability to work in a fast-paced business environment

Business Management Specialist Resume Examples & Samples

Creating of training material in various subjects both technical and non-technical
Creating enabling and supporting materials to drive adoption and capability (e.g., learning materials, capability/assessment strategies and approaches)
Potential training partner (vendor) management if a third party is used to deliver training
Ongoing enhancement, definition, implementation and maintenance of materials to enable and support skill and capability building
Work with Segments to create strategies and approaches to adopt and implement Practice CoE materials, methodologies, etc
Researching relevant internal and external best practice tools, templates and processes
Maintaining subject matter expertise in the practices, procedures and principles of software delivery
Presenting, as required, to Senior Executives of the Bank
Maintaining the outward facing methodology training information (including on the LMS) to ensure all audiences have easy access to relevant materials
Exercising thought leadership around adoption and capability building
Influencing others in a cross-functional matrix environment

Business Management Specialist Resume Examples & Samples

Work within the Enterprise Agile CoE to help increase adoption across the enterprise
Support development of standards and best practices in Agile Development
Work with the core Practice CoE to refine methodology related artifacts, tools and processes and bring in a technology focus into these practices
Work closely with the DevOps and Testing Transformation teams to help integrate Agile into their processes and future state
Work with Agile delivery teams to introduce Continuous Integration and Continuous Delivery into their delivery processes
Support the Testing transformation team in helping teams use Test Driven Development and automated testing
Liaison with the Segment CoE and build a community of practices
Simultaneous support multiple delivery teams who need guidance on Agile practices
Participate in the design, implementation and support of portfolios to transition to a product based organization
Demonstrate and share knowledge, observations and experiences with individuals and teams
Develop and maintain effective relationships with the internal delivery community
Expert knowledge in Agile core concepts (e.g. stories, determining story points, Test Driven Development / Behavioral Driven Development, etc…)
Comprehensive knowledge of product, program and project methodologies, sufficient to be recognized as a subject matter expert
Ability to perform capability assessments and building experience on delivery teams
Driving adoption of methodology, tools, process and templates across delivery teams
Knowledge of Agile at Scale frameworks like SAFe
Deep knowledge of Continuous Integration and Continuous Development
Knowledge of pair programing, Test Driven Development and Automated testing
Highly developed communication and facilitation skills
Superior multi-tasking skills and the ability to work in a fast paced, sometimes ambiguous environment
Ability to produce professional presentation material, and skilled in the delivery of presentations to executive audiences
Strong problem solving skills and the ability to proactively identify risks / issues and recommend solutions
Ability to influence others in a matrix environment along with the ability to challenge and to influence change
Comfortable working with all levels of the Bank
Strong critical thinking with ability to decompose complex concepts into simple and compelling messages
Strong leadership skills, ability to interact with all levels in a constructive manner
Versatile self-starter with demonstrated ability to take initiative and work independently with superior attention to detail

Business Management Specialist Resume Examples & Samples

Provide routine data and report to track department’s KPI performance; support
Department Heads for performance evaluation of his/her direct reports
Provide routine administrative support and management support to department daily operation
Support upper MO BMS for projects assigned

Business Management Specialist, UAT Resume Examples & Samples

Testing and supporting all applications on the Advice platform to ensure that new capabilities match the business and functional requirements
Documenting testing results including the noted defects and the steps taken to reproduce the issue
Business requirements documentation and analysis
Provide business support for ongoing development and maintenance cycles for all Advice Platform applications
Manage, coordinate and execute testing activities for Advice team to ensure that the launch of new products changes and upgrades are seamlessly integrated with the platform and business processes
Performs project initiative requirements - asks all universal questions (who, what when, where, how) to define project, obtain authorization; participate in designing project plan, test all areas of project with focus on quality assurance to design requirements upfront, and! find all errors before implementation (methods, risks, techniques, processes/practices/ procedures, designs, test plans and strategy, spreadsheets of detects, test conditions, test runs, project domicile, etc.) implements plan, participate in training for CAG and Field alike
Serves as business group contact in working with technology, operations, business to research and resolve production issues
Maintain consistent system availability for CAG, including user testing, production validation, etc
Serve as the liaison to CAG and Field to facilitate technology team and application vendor understanding of critical issues and dependencies for delivery of projects
Leads meetings involving internal and external business partners
5+ years of process, testing and support within financial services
3+ years of experience with retirement planning software
Excellent oral, written and communications skills
Ability to work independently as well as part of team
Excellent analytical, problem-solving and decision-making skills

Business Management Specialist Resume Examples & Samples

Bachelor’s degree in business administration or equivalent experience
Three years of experience in project management, business analysis, financial management or other relevant field
Experience in a technology organization
Advanced proficiency using MS Office (Excel, PowerPoint, Word)

Business Management Specialist Resume Examples & Samples

Internal areas – ensuring proper communication and providing input into changes, initiatives, and acting as the business representative for HSBC Private Wealth Services as assigned
Understand the HSBC Private Wealth Services strategy and contribute as required/assigned to accomplish this strategy
Demonstrated ability to use Management Information and numerical data to provide business insight

Partner Business Management Specialist Resume Examples & Samples

5+ years working experience in the software industry; previous experience working in SAP Services partner or SI a plus
Advanced in English language
Native or Bilingual French language

Business Management Specialist Resume Examples & Samples

Execute projects assigned including requirements collection, research analysis, planning, timeline control and project process follow-up
Monitor and evaluate project execution result
Evaluate projects related to new business ventures
Provide project management support and coordination among internal resources
Monitor and review routine business process, procedures and provide recommendations for areas of improvements

Project / Business Management Specialist Resume Examples & Samples

Communication (verbal & written)
Ability to tailor content based on target audience
Ability to operate across complex organizations and interface with various levels of leadership throughout
Budget Management (i.e. forecasting, Basis of Estimates, cost standards, etc.)
Data manipulation expertise using MS Excel
Data reconciliation
MS Office Suite – to include MS Project
Experience working in cross-functional teams
Experience working on cybersecurity projects
Ethical, trustworthy and of good values
An excellent communicator – with written and verbal skills
Interpersonally savvy when interacting with internal employees and external customers
Composed of planning, organization, and collaborative skills
Bachelor degree in Business Management, Finance, Accounting, or similar discipline (Preferred)
Experience in heavily regulated organizations

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Business Management Specialist Resume Samples

The Guide To Resume Tailoring

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15 Business Management Specialist resume templates

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Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

IT Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Client Intelligence Unit Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Manager, Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

CIU Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

GTO Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

CTI Workforce & Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Senior Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

Business Management Specialist Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume