Operation Specialist Resume Samples

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J Crona

Joyce

Crona

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Boston

+1 (555) 877 2415

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Boston

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Experience Experience

Chicago, IL

Operation Specialist

Chicago, IL

Howell and Sons

Chicago, IL

Operation Specialist

Working for project and willing take responsibility to become a BAU specialist
Liaise with the Management Company and the Client for KIID’s approval
Liaise with various data source providers (internal and external) and coordinate the data source provision
Active participation and contribution to the current model development
Clearing / Settlement: includes communicating with client (KAG/Asset Manager) in order to solve settlement issues
Ensuring that relevant deadlines and other performances standards are met
Participating in quality control and development of processes

Los Angeles, CA

Business Operation Specialist

Los Angeles, CA

Turner-Heller

Los Angeles, CA

Business Operation Specialist

Daily active work with the Managers to solve problems connected with Productivity,
Contribute to the ongoing improvement of Managed Services best practices
Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Work with technology transfer team on cross site transfer wafer planning and execution to make sure transfer wafer readiness
Organize regular financial analysis of delivery and service activities including revenue management and cost management
Assists branch managements with audit preparation
Provides general administrative support to branch management

present

Dallas, TX

Senior Banking Operation Specialist

Dallas, TX

Harvey, Jacobson and Weber

present

Dallas, TX

Senior Banking Operation Specialist

present

Facilitates working groups tasked with solving specific data challenges within the organization
Cooperates closely with Business, Change and IT Teams to ensure process quality and ongoing process development
Performs business analysis to define solutions, options and recommendations in the reference data area
Ready to work on rotating shifts: 08.00-16.30; 09.30-18.00)
Actively manages internal and external stakeholders
Work in conjunction with individuals on the team as well as other Operations Department teams in Wroclaw and Madrid to ensure seamless processing
Lead improvements projects in order to increase process effectiveness and decrease the risks accordingly to Lean Six Sigma methodology

Education Education

Bachelor’s Degree in Computer Science

Portland State University

Bachelor’s Degree in Computer Science

Skills Skills

Basic knowledge in graduate computer science major
Knowledge in BSS system architecture
Maintains, processes and updates files, records and other documents
Sorts, screens and distributes incoming and outgoing mail
Processes money movement of funds, disbursements and check delivery
Transmits and receives messages with home office
Processes securities transactions, including transmitting orders, cancellation and correction of orders and, ensuring delivery to home office according to proper mailing procedures with confirmation of receipt
Assists branch managements with audit preparation
Supports client onboarding
Monitors document status through importing, scanning and submission of documents

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Infrastructure Operation Specialist Multiple Roles & Locations Availa Resume Examples & Samples

Minimum 5 years of experience managing formal projects and/or functional organizations with a minimum 3 years of experience working in a Fortune 500 technology organization
General understanding of WDP&R’s business and operating model with the ability to come up to speed quickly in new environments/businesses
Demonstrated negotiation skills, with the ability to influence decisions and align diverse stakeholders
Demonstrated ability to produce quality outcomes, manage risks, and continuously improve self and others
Strong knowledge of infrastructure components, technologies, and patterns used in delivering services to end customers
Strong knowledge of project management tools, techniques, practices, and standards
Solid presentation skills, oral and written communication skills, and teamwork
Demonstrated problem solving skills, with a focus on business process mapping and continuous improvement
Demonstrated ITIL Foundations level knowledge
10+ years experience delivering infrastructure projects in a multi-sourced environment
Experience leading projects in a strong matrixed model in a fortune 100 company
Project management certification Eg. PMP
ITIL Expert certification
Demonstrated success in a complex, multi-vendor environment
Experience with Kepner-Tregoe PSDM or other critical thinking techniques
Ability to continually apply lessons learned and influence change to improve services
Outstanding attention to detail and organizational ability
Ability to handle multiple priorities and projects while remaining objective and agile
Demonstrated ability to work effectively in a matrix based project environment
Ability to build a rapport quickly, and to maintain long term relationships in the face of conflicting goals

Loan Operation Specialist Resume Examples & Samples

10-key skills
Organizational/time management skills
Excel spreadsheet experience

Franchise Operation Specialist Resume Examples & Samples

Perform administrative, secretarial and partly personnel related duties for assigned Managers (this may include answering phones, filing, invoicing, expense claims etc.).Work proactively to understand and accommodate each manager's personal preferences around day to day operations
Manage and protect the time of assigned Managers to ensure smooth running of his/her calendar (including booking appointments and rooms) but also to ensure that business critical meetings are given priority
Manage all travel arrangements for Managers and associated bookings and appointments to ensure all travel is smooth and hassle free
Organise meetings and events as assigned, including venue, guest accommodation & travel, catering, entertainment, technical equipment, take minutes etc
Maintain an extremely high level of confidentiality and apply discretion to all files, materials and communications
Act as the team expert for all administrative processes.Teach and employer members of your department(s) to understand and follow administrative processes.Provide general administrative support for the team where priorities allow
Manage all office supplies for assigned departments
Support the franchise process to get a synergy with own retail
Ideally 2-3years administration experience or retail experience

Field Operation Specialist Resume Examples & Samples

Provide superior service to all clients consistently demonstrating the 4 Essentials of Client Care throughout the branches/market
Support and help sales unit colleagues deliver on a superior client experience
Ensure skills & knowledge are up-to-date and meet position requirements including an ongoing commitment to executing the activities established on personal development plan
Demonstrate retailing behaviours when on-site with branch staff
Take the initiative to keep informed of current events, market news and internal information on RBCnet and applicable internal sites
Support employees around the operational risk and regulatory requirements meets position requirements
Recommend to the Manager Market Operations any development opportunities for sales unit staff to enhance operational effectiveness and closing skill/knowledge gaps
Verify and validate knowledge with new Customer Service Representatives (CSRs) to ensure fundamental skills are understood i.e. negotiation of items
Verify and validate knowledge with new Manager Client Care (MCC) to ensure fundamental skills are understood i.e. Cash Balancing, Negotiation of Items etc
Demonstrate commitment to colleague care and team work by coaching, mentoring and assisting colleagues
Strong written and oral communication skills; ability to negotiate solutions
In-depth working knowledge and understanding of branch operations, credit operations, & operations risks controls
High degree of interpersonal effectiveness, professionalism, leadership and creativity
Proven ability to coach and develop others
Strong organizational skills with the ability to handle multiple concurrent activities
Strong problem solving skills – Accurately defines problems and identifies relevant factors. Objectively considers alternatives and anticipates impact of possible solutions
Aptitude for working under tight deadlines, extreme volumes and quick decision making
High level of initiative and motivation

Banking Operation Specialist Resume Examples & Samples

Processing of IB Acclaim Account Opening, Closing and Amendment requests
Liaison with CS external Agent Banks world-wide for the purpose of Account Opening and Closing
Update of street side account information in CS internal tools
Coordinate the completion and delivery to the agent bank of their required account opening documentation
Managing a continuing efficient universe of accounts by coordinating periodic dormant account exercises

Private Banking Operation Specialist Resume Examples & Samples

Support Project related to Japan market changes
Product knowledge of Foreign Equity, Foreign Fund, Domestic Fund, Foreign Fixed Income
Knowledge of Japan Tax law & rule
Highly creative in work, initiate and drive productive change
Good team worker, leadership strength
Good communication skills in English and Japanese ( reading, writing, speaking)
Working experience in Financial institution, Asset servicing / Corporate action team
Working experience of private Banking operation ( advantage)

Private Banking Operation Specialist Resume Examples & Samples

Support project related to Japan market changes
Product and Settlement knowledge of Foreign Equity, Foreign Fund, Domestic Fund, Foreign Fixed Income
Data management skills ( Excel Macro. programing etc )
Working experience in Financial institution

Operation Specialist Resume Examples & Samples

Inquiry of execution
Administer settlement of foreign and yen bonds / equities
Deal with redemption and interest payment
Working for project and willing take responsibility to become a BAU specialist
UAT & implementation of new trade capture and P&L systems
Built relationship with clients by utilizing internal and external contacts to deliver solutions
Business level of English
Microsoft Office skills: Word, Excel, Powerpoint
Strong experience in Japanese or foreign firms in operation department
Experience in cash or Derivatives products preferred

Operation Specialist Resume Examples & Samples

Creation of KIIDs according to the event calendar and client requirements (in the various languages and versions) and performing controls
Liaise with the Management Company and the Client for KIID’s approval
Dissemination of KIIDs to the foreign competent authority or legal representative within a given time frame
Monitor the KIID events all along the year
Liaise with various data source providers (internal and external) and coordinate the data source provision
Take part in the KIID offer implementation for new clients and their set-up on the KIID system in connection with the internal entities and the system vendor
Active participation and contribution to the current model development
Preparation and maintenance of operational procedures and operational memorandum
KPIs monitoring and production
Cooperation with IT department in case of incidents or data flow changes

Operation Specialist Resume Examples & Samples

Taking care of timely settlement of all client instructions pertaining to trades of units of funds
Clearing / Settlement: includes communicating with client (KAG/Asset Manager) in order to solve settlement issues
Ensuring that relevant deadlines and other performances standards are met
Ensuring that transactions/investigations comply with external/internal policies and regulations and that all audit requirements are met
Reporting to clients and internal contact persons
Following up pending instructions
Participating in quality control and development of processes
Client Communication
Reconciliation of fund units
Preparing and updating of procedures, statistics and KPI’s
Supporting other projects if the expertise is required

Operation Specialist Funds Transfer Resilience Team Resume Examples & Samples

On a normal day, the staff in Montreal will assist the Funds Transfer Team in Jersey City with: repairing payments, verifying payments, qualifying receives, matching actual funds to expected funds, performing reconciliations, reviewing transactions for OFAC Compliance, processing the CHIPS Settlement, processing the sensitive counterparties transactions , producing the “Fail” report, producing the “Paris Account Reconciliation”, producing and resolving the Daily “Incomplete” Report, and doing the U.S. Dollar Position
The staff in Montreal will also be responsible for working night schedule for a period of four non-consecutive months, the night process focuses on processing CLS payments , Ice Trust, urgent payments , and all MONTRAN payments , as well as checking compliance OFAC
There will be a rotation in responsibilities between the Jersey City team and the Montreal team
Good knowledge of CHIPS settlements required
Good knowledge of the American Federal Reserve Payment System (FEDpayments) required
Knowledge of MONTRAN payment system an asset
Knowledge of SWIFT USD Payments and Inquiries
Good understanding of the OFAC requirements
Computer literate, including Microsoft Office
Experience with Bank Operating Systems
General bank operations knowledge
Strong communication skills in both English and French
Self-motivated and proactive; willingness & a strong desire to learn
Reactive, detail-oriented, driven to work in a high volume environment
Ability to prioritize and work in a dynamic, deadline-focused environment
Good inter-personal and partnering skills, a “team-player”
Bachelors Degree in Business Administration or equivalent work experience

Business Operation Specialist Resume Examples & Samples

Preparing periodic summaries of productivity (weekly, monthly, etc.),
Preparing plan, forecast of productivity (weekly, monthly, etc.),
Identify and communicate system gaps to management,
Take ownership of live issues and incidents, liaising with Productivity and Subject Matter Experts as appropriate,
Daily active work with the Managers to solve problems connected with Productivity,
Work as PMO in the Automation Projects
1 year of be PMO, Business Operations, Data Analysis,
Strong system experience and computing skills (Excel) is a must,
Knowledge of VBA will be advantage,
Analytical thinking, problem-solving, analysis skills and solution finding mind-set,
Customer focused and innovative,
English on inter-medium level is a must

Business Operation Specialist Resume Examples & Samples

Support D&S management team operations, organize major meetings, and create major reports as required
Organize D&S team finance and headcounts, manage budgeting and forecasting
Organize regular financial analysis of delivery and service activities including revenue management and cost management
Institute systems and practices for measuring and monitoring Key Performance Indicators
Perform various duties and functions associated with enabling the successful execution of D&S’s mission

Credit Operation Specialist Resume Examples & Samples

Responds to customer credit inquiries based on established procedures
Provide inbound and outbound phone support
Resolves highly complex issues directly with clients or third parties
Experience in credit adjudication required
Analyzes and interprets financial documents such as tax returns, annual statements and signature validations
Has ability to think outside of the box to balance out and assess customer and business risk
Analyzes and interprets Credit Bureau information
Remains compliant with all government and bank regulations and policy
Two years of experience in customer service and credit adjudication required
Positive, enthusiastic and customer service oriented
Works well in a team environment
High concentration/energy levels required, multi-tasking
Ability to work shifts as assigned within an extended hours operation including statutory holidays, nights and weekends
Fluency in French and English is a definite asset

Senior Business Operation Specialist Resume Examples & Samples

Manage the Chile and Peru demand process that includes to plan the short term demand (0-6 Months) and long term demand (6-12 months). Ensure the demand is appropriated to achieve Motorola targets of units, revenue and gross margin for Chile and Peru. Manage cuts and bets in the demand as appropriate
Support the LA Bus Ops Director and General Manager in all the planning, operations, execution to ensure Motorola leadership in the region
Coordination of the SOP - Sales Operation Process with Chile and Peru Key Accounts teams
Interface with Latin America and Global planning organization to ensure Chile and Perul demand is fulfilled with the appropriate requirements and in the right timing
Do the interface with the Key Accounts Directors and Operations Managers in all the activities related with Planning and Operations
Manage all the execution process that includes all processes related with receive purchase orders from customers, execution in Motorola Supply Chain, delivery the products to customers, administration of all the issues and manage all the reports to control this operation
Manage all the communication and interface with Customers, Sales Key Account and Supply chain in terms of order management and execution. Be the interface point between Sales and Supply chain organizations
Ensure high delivery performance to all our customer to ensure high customer satisfaction and success of total operations
Create / manage all the necessary report to have control of all the steps and processes related with planning and execution
Manage all type the issues related with Planning and execution of the operation
Ensure continue processes improvements to best operate and improve Customers Satisfaction. Coordination of projects of process improvements
Education: Business Administration or Engineering. BS or BA degree. MBA or further specialization recommended
Languages: Fluent English, Spanish highly recommended
Specific: Telecom business knowledge, market knowledge, supply chain knowledge, capacity to work with numbers and reports,

Business Operation Specialist Resume Examples & Samples

Extensive work experience, possibly in multiple functions
Work does not usually require established procedures
Mentors others
Acts as a resource for others
Coordinates others' activities
Work Shift 8:00 am - 5:00 pm Monday - Friday, 40 hours/week
Microsoft Excel; create, edit, and save spreadsheets
Microsoft Word; create, edit, and save documents
Microsoft PowerPoint; create, edit, and save presentations
Microsoft Outlook; create, and send emails and calendar invitations
1+ year of experience Case Installation
Ability to design Business/Systems Process Flows
Ability to develop and maintain Project Plans, Functional Specs and Business Requirements Documentation
Microsoft Access and Visio experience
Bachelor's Degree or Higher

Senior Banking Operation Specialist Resume Examples & Samples

Understands and realizes business strategy for Reference Data Product Production
Performs business analysis to define solutions, options and recommendations in the reference data area
Effectively communicates across all organizational levels
Actively manages internal and external stakeholders
Cooperates closely with Business, Change and IT Teams to ensure process quality and ongoing process development
Supports strategic, bank-wide projects and dependencies in the product reference data area
Actively identifies and realizes synergies between Reference Data Product Production departments
Actively participates in all phases of Release Management through business analysis, review of Business and Functional Requirements, performance of User Acceptance Tests, support of Production Readiness and post-implementation
Facilitates working groups tasked with solving specific data challenges within the organization
Supports downstream data users in static data related queries
Professional experience 3+ years in finance operations
Ability to work in virtual teams and international environment
Solid analytical skills, including thorough understanding of how to interpret customer business needs and translate them into operational requirements
Solid MS Office skills
Fluent English, knowledge of German would be an asset
Ability to analyze and document complex business processes
A client-focused attitude, efficient working style and excellent communication skills in order to interact with business partners and senior management
Proactive approach and creative thinking
Effective time management and ability to make effective decisions under pressure
Technical competence in querying tools (SQL) and languages would be an add-on
Knowledge of banking and financial instruments would be an asset (knowledge of Reference Data environment would be an exceptional asset)

Business Operation Specialist Senior Resume Examples & Samples

Assists in the preparation and/or coordination of major operational and special budgets; prepares budget projection and analysis
Prepares or participates in the preparation of financial and administrative reports
Is able to query data from a data warehouse for regular and ad-hoc administrative and financial reports and interprets the results
Enters budget information into the STAR system with a high degree of attention and accuracy
Will be involved with training and implementation of the new financial system, Workday
Receives, reviews, and processes a variety of business, financial and operations requests
Reconciles accounts by verifying statement information matches department records for purchasing cards, department financial accounts and payroll. Ensures all accounting data is correct and allowable
May perform all activities associated with the Department Time Administrator role to ensure accurate and timely recording of staff and student hours using TAS and PeopleSoft
May use the Kenexa BrassRing recruitment system to hire student workers, coordinating with the hiring manager
Assists staff with travel requests and reimbursements using Concur
Initiates and verifies payroll transactions using PeopleSoft
May assist the various Schools within Engineering during peak times
Follows all University and department policies and procedures and may advise others on them
Experience providing financial and operational support in a higher education environment
Demonstrated knowledge of ASU policies and procedures related to purchasing and pcards, human resources and hiring, payroll, financial transactions and budgeting
Experience in taking responsibility for reconciliations of purchasing cards, departmental accounts and payroll
Experience with ASU systems, including Advantage, SunRISE, STAR, MyReports, PeopleSoft, Kenexa BrassRing, Concur and IFAS as well as Microsoft Office
Resume -- employment information must be in month/year format (e.g., 6/88 to 8/94) to determine length of work experience. Include job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position
Three (3) professional references (names, email/addresses and phone numbers)

Senior Banking Operation Specialist Resume Examples & Samples

Activate various financial instruments (shares, bonds, ETF’s, structured products, funds, rights, warrants, derivatives, etc.) on IT platform
Ensure the received price valuations are controlled and available to meet daily deadlines and requirements (price tolerance reports, review of pricing attributes and associated corporate actions, etc., based on SIX Financial Information (Telekurs), Bloomberg, Reuters and other internal and external data providers)
Perform daily, weekly and monthly controls on static data (Excel)
Work in conjunction with individuals on the team as well as other Operations Department teams in Wroclaw and Madrid to ensure seamless processing
Resolve intraday client’s queries via mail and phone (90/10%)
Cross-regional collaboration with SMEs from Madrid
Ensure that risk issues are escalated promptly to managers and stakeholders
Follow all business unit operational procedures and other directive controls
Lead monthly calls with stakeholders from Madrid
Lead improvements projects in order to increase process effectiveness and decrease the risks accordingly to Lean Six Sigma methodology
2 years in a banking/financial environment
Very good/fluent Spanish (+B2)
Good English is a must and German would be a plus
Basic knowledge of stock exchanges and financial instruments
Knowledge of Bloomberg, Reuters, Six Financial Information and other financial data vendors would be a plus
Very good level of MS Excel (VBA will be a solid asset, but is not a must)
Prior experience in implementing controls and writing procedures
Ability to resolve escalations individually
Bachelor’s / Master’s degree in finances related discipline - however we are welcome to see applications from all fields of studies as we provide an extensive training

Senior Banking Operation Specialist Resume Examples & Samples

At least 2 years of experience in finance or banking
Experience in finance operations will be a plus
Ready to work on rotating shifts: 08.00-16.30; 09.30-18.00)

Business Operation Specialist Resume Examples & Samples

Receives and directs visitors and telephone calls; maintains record of inquiries, as required
Sorts, screens and distributes incoming and outgoing mail
Processes money movement of funds, disbursements and check delivery
Transmits and receives messages with home office
Processes securities transactions, including transmitting orders, cancellation and correction of orders and, ensuring delivery to home office according to proper mailing procedures with confirmation of receipt
Maintains documentation to cashiering according to compliance requirements
Assists branch managements with audit preparation
Assists with opening client accounts by properly completing and submitting required forms
Supports client onboarding
Monitors document status through importing, scanning and submission of documents
Provides general administrative support to branch management
Maintains, processes and updates files, records and other documents
Maintains inventory, stocks and distributes office supplies
Cross-trains and assists with other operational functions as required
Company’s working structure, policies, mission, and strategies
Financial services industry investment concepts, practices and procedures
Use mathematics sufficient to complete money movement and reporting tasks
High School Diploma or equivalent and prefer a minimum of one (1) years’ experience in industry or related field preferred

Business Operation Specialist Resume Examples & Samples

Work with technology transfer team on cross site transfer wafer planning and execution to make sure transfer wafer readiness
Coordinate technology transfer seed assignment execution both internally and externally
Manage F10 remote access for F68 users and F68 remote access for external users from F10 and Intel NSG
As Intel sponsor for seconded assignees from IMFT, coordinate and facilitate their assignment requirements
Manage site collections for 110s technology transfer
An engineering degree is required
Must have a demonstrated track record of ability to work in flexible and continuously changing environment
Communication skills to manage assigned tasks successfully and commit to deliverables
Capability of multi-tasks player
Show strong self-leaning ability, actively participate in assigned tasks and drive integrated solutions

Telemetry Operation Specialist Resume Examples & Samples

Deploying and administering a large Enterprise Splunk environment
Deploying and administering a distributed Extrahop environment
Deploying and administering other selective application monitoring and alerting platforms, both in-house and vendor sourced, including AppDynamics
Troubleshooting both infrastructure and user generated incidents related to these platforms
Problem management, including root cause analysis and definition of follow-up actions
Driving process improvements through automation and scripting
Writing technical documentation
Enabling the transfer of work to L2 (shift left) and accepting their escalations
Consulting with clients as they use self-service tools to adopt analytics platforms
Sharing on-call rotation with the rest of the large global team (with a time-off in lieu system)
Possess knowledge of analytics platforms such as Splunk, Extrahop or other Application Performance Management solutions
Feel comfortable within a Linux terminal environment
Can organize their own workload of multiple concurrent tasks without close supervision
Have an aptitude for maintaining their focus and collaboration during high pressure situations such as outage handling
Are comfortable forming working relationships with colleagues and customers, some of whom will be geographically remote
Are inquisitive about new technologies, techniques and what it takes to be an integral member of this team
Optionally, have experience in shell scripting and/or Python to assist with automation for operational efficiency

Senior Operation Specialist Resume Examples & Samples

Analytical skills to review accounts and perform reconciliation to ensure compliance with corporate and regulatory policies and procedures as well as reconcile suspense accounts and validate transactions
Answer inbound calls from the Service360 teams, General Service Center, and CCS Service Center. Research and process service requests that are created by Service360 teams, General Service Center, and CCS Service Center
Responsible for daily quality control, managing error rates, exception review processing and daily reporting. Other duties could also include coordination between onshore and offshore teams
Effective communication with advisors and other operational groups to resolve various account discrepancies
Be proactive and remain cognizant of deadlines and regulatory requirements
Recognizes issues, problems, or opportunities and determines whether action is required
Makes connections & offers creative recommendations on how to solve business challenges
2+ years or industry experience (preferably financial services) in Operations, Compliance or Risk Management
Ability to work independently in a fast paced environment with multiple priorities
Ability to work with and communicate effectively to various levels throughout the organization
Ability to learn multiple aspects of the Financial Services industry and understand how it all connects
Bachelor Degree Preferred
Excellent verbal and written communication skills
All Microsoft applications, particularly, VISIO, WORD, ACCESS, PowerPoint and Excel (VBA)
SQL
Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
Strong attention to detail with a pro-active approach to solving and preventing problems
Ability to work under pressure/deadlines and manage multiple priorities
Ability to interface effectively with various levels of employees
Strong time management and organizational skills
Highly motivated and able to adapt to changing priorities

Loan Operation Specialist Resume Examples & Samples

3 or more years of Loan Operations Experience
Working knowledge of ACBS and / or IBS loan systems
MS Office skills

Service Operation Specialist Resume Examples & Samples

Plan and pro-actively manage the entire process of fulfilling service orders until sales recognition by working with fields and factories to meet customer request dates for Imaging and CCS business
Manage Customer Satisfaction (CS) jobs by working with CS team, Finance, Fields to meet customer requirement to improve customer satisfaction
Work with Modality and Service to plan consignment projects by preparing products for service training usage and control inventories in Oracle system with compliant manner
Respond quickly and manage on Field Modification Instructions (FMI) related jobs by working closely S&OP and service team to meet business needs
Establish and maintain communication with the appropriate individuals throughout the process
Business/Supply Chain/Logistic degree
3 to 5 years’ experience in project management or order management
Fluent in Japanese and intermediate English
Customer Satisfaction Oriented
Team player
Committed to deliver
Ability to use Oracle systems and work in a matrix environment
Good Understanding of the OTR process

Business Operation Specialist Resume Examples & Samples

Enhance people engagement
Strengthen CEO & Coaching culture in BU AnS
Coordinate implementation of BU people development initiatives and follow up
Build up cross-functional communication platform, strengthen cross-functional collaboration and execution
Optimize the Wechat communication platform
Support BU internal events, e.g. cycle meeting, monthly management meeting, Etc
Provide insights on Business Strategy and operation to help make right decisions
Provide ad hoc and customize reports/presentations/BU dashboard to Operation Manager
Any other assignments from your supervisor

Business Operation Specialist Resume Examples & Samples

1、Revenue book supporting
Collect contract signed and log related data in system
Collect CE delivery certification for project revenue booking
2、Outsourced & expense PO place through ERP system
3、Support Billing Process and data analysis
4、Support AR collection and data analysis
5、Fully support the financial data download and privde necessary analysis for business review
6、Cover all Official affairs
Support office stationery management
Support express delivery expense management
Support Local invoice delivery mangement
Bid proposal printing and proceed chop process
Handle Daily offical document chopping process

Core-business Operation Specialist Resume Examples & Samples

At least 2 years working experience in total
With strong communication & data-analysis capability
Fluent English;1700163645W

System & Online Operation Specialist Resume Examples & Samples

Design, Setup, Deploy, Monitor and Maintain various secure high performance game environments
Keep up to date with new DevOps trends and technologies
Participate in the evaluation and integration of new technologies and best practices
Improve continuous integration and delivery systems
Troubleshoot and relentlessly hunt down issues (e.g. gathering of metrics and logs to document deployment issues)
Collaborate with various teams to integrate new development and improvements into the build & deployment process
Act as a subject matter expert for all things DevOps for Game production teams
Participate in the design and execution of performance and load testing of game infrastructure
Implement and maintain guidelines for game deployments
Participate in peer reviewing of quality, reliability & reusability for deployment’s systems & processes
Carry out all other related tasks
GNU/Linux
Configuration management tools like Chef, Berkshelf, Puppet, etc
Automation
Cloud infrastructure (AWS, Google, Azure, etc.)
Network Administration and concepts (NAT, Proxy, TCP/IP, etc.)
Deploying and maintaining monitoring tools (Zabbix, Graylog, Fluentd, EleasticSearch, etc.)
Familiarity with SQL and NoSQL databases (Couchbase, MongoDB, MySQL, etc.)
Source Configuration Management (Git)
Familiar with Open Source Software technologies and practices
Continuous Integration and Delivery
Windows Server Administration a plus
Proactive
Customer satisfaction oriented
Strong analytical skills
Strong written and communication skills
Dynamic, independent and motivated by new challenges

Infrastructure Operation Specialist Resume Examples & Samples

B Tech degree
8 years in an operational IT environment
Managing server environments (Microsoft and Linux)
Management of large numbers of servers
Infrastructure planning in a virtual environment (VMware)
Network design, implementation and management
Change control processes and procedures

Credit Operation Specialist Resume Examples & Samples

DoA process owner for Credit department
Secure a proper internal control and SOX process for Credit department
Audit coordinator for Credit department
Degree in Finance or Business Administration. Previous experience in Credit Management. Excel, SAP, PPT required
Fluent in English and Spanish
Presentation skills. Must be analytical. Good negotiation skills. Team work essential. Customer oriented. Must be organized, with good prioritization skills

System & Online Operation Specialist Resume Examples & Samples

Design, setup, deploy, monitor and maintain the hybrid environments for the team doing online micro services in the cloud and in our data center
Participate in the deployment of micro services that are highly available, scalable, and self-healing
Collaborate with the development teams to improve current processes and tools and define new ones
Act as an expert for the UbiServices teams on the various DevOps topics: automation, infrastructure definition, provisioning, configuration management, deployment, monitoring, continuous integration and continuous delivery
3+ years of experience in systems administration in a large environment with many different kind of servers
Analytical and synthesis skills
Problem-solving skills
Autonomy and versatility
Sense of initiative
Attention to detail
Demonstrate flexibility in the planning of tasks
Good interpersonal and communication skills
Ability to work as part of a team
Ability to adapt to change
Be results-oriented
Expertise in Linux system administration. Windows system administration is an asset
Excellent knowledge of scripting languages
Excellent knowledge of Internet technologies and concepts such as DNS, routing protocols, firewalls, proxies, TCP and UDP and higher level protocols such as HTTP is important
Ability to use or manage a wide variety of open source technologies, databases, tools and cloud services
Automation/configuration management/provisioning using tools like Chef, Salt, Ansible, CloudFormation, Puppet, etc
Knowledge of best practices and IT operations with always-available micro services in the context of continuous integration and continuous delivery
Awareness of new technologies and trends (like containers) is an asset

Business Operation Specialist Resume Examples & Samples

Kenan Fx Billing Operations Expert will operate, monitor and support billing processes
The Billing Operations Expert will also provide troubleshooting and root cause analysis for billing and invoicing incidents
Ensure the smooth operation of the proforma and live billing activities – bill preparation, invoice generation, payments and journaling processes
Monitor and provide internal and external reporting on billing dispute activity
Ensure that invoice and inventory discrepancies are reconciled
Investigate and resolve complex billing disputes within designated timeframes
Follow Managed Services and support methodologies
Contribute to the ongoing improvement of Managed Services best practices
Adhere to SLA / KPI requirements
Analyze incidents related to AMDOCS BSS solutions and be able to propose proper remedy
Share knowledge with colleagues
Unix or Linux hands-on scripting experience
Oracle DB, SQL hands-on experience

Business Operation Specialist Resume Examples & Samples

Be an expert and trusted advisor to Telco / CSP marketing / business professionals in the area of products, offers and bundles (Product Catalog - PCAT)
Have the combination of in-depth knowledge of the PCAT capabilities, along with knowledge of the impact of PCAT changes on all system related issues
Maintain an excellent knowledge of the Telco / CSP existing products, offers and bundles, and their ongoing updates
Analyze Telco / CSP marketing / business requirements in the area of products, offers and bundles
Provide impact assessment for new products and offers, in addition to changes in existing ones
Document customer’s requirements and create a technical document that describes the required Product Catalog (PCAT) configurations and the impact on systems and timelines
Create project plans to apply the required changes while considering all affected systems and parties
Configure products, offers and bundles in the PCAT platform
Test the changes in PCAT and in affected systems
Be the liaison between business people (marketing) and AMDOCS teams and systems
Follow MS & support methodologies
Train customers on the job to understand complex product and offer configurations
5+ years years Unix or Linux hands-on experience
5+ years Oracle DB, SQL and PLSQL hands-on experience
Knowledge in BSS system architecture

Business Operation Specialist Resume Examples & Samples

Support other AMDOCS parties and customers in the process of testing the changes
6+ years years Unix or Linux hands-on experience
3+ years Oracle DB, SQL and PLSQL hands-on experience

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