Senior Business Control Specialist Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the senior business control specialist job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

K Walker

Kyler

Walker

194 Greenholt Ramp

Dallas

+1 (555) 700 6174

194 Greenholt Ramp

Dallas

Phone

p +1 (555) 700 6174

Experience Experience

Detroit, MI

Senior Business Control Specialist

Detroit, MI

Jaskolski LLC

Detroit, MI

Senior Business Control Specialist

Assist in the development of an Enterprise Signing and Notary Standard
Assist management with defect root cause and trend analysis
Work with Process Owners to create issue remediation plans
Support delivery teams on Issues management and Audit management
Establish Third Party routines with IT and MD resources aligned to Third Party to effectively execute responsibilities in compliant manner
Work towards independent resolution of disputes presented by Line of Business management
Create executive ready reporting from the Control Management System (CMS)

Philadelphia, PA

Senior Business Control Specialist Risk

Philadelphia, PA

Bednar-Quigley

Philadelphia, PA

Senior Business Control Specialist Risk

Manage the enhancement of the QA program working with GBMT Risk and Control to perform more horizontal and deep dive self assessments
Assist with Issues Management governance and may lead issue remediation efforts, including escalation of risk related issues to management
Emergency Management Response: Work as part of a team to provide 24 hour on-call support as and when necessary
Tools Strategy Development – assists in development of the Enterprise Change Tools and Reporting strategy
Collaborates – works effectively with others by establishing and maintaining positive working relationships
Provide analytical and subject matter expert support to compliance risk managers to assist in the evaluation, remediation, and closure of audit issues
Working with the Line-Of-Business report owners to create action plans to address control gaps in a timely way

present

Boston, MA

Global Collateral Management Senior Business Control Specialist

Boston, MA

Beer-Hudson

present

Boston, MA

Global Collateral Management Senior Business Control Specialist

present

Participating in the continuous improvement of processes and quality standards for departmental procedures
Testing and implementation of new technology solutions providing additional functionality and increased efficiencies
Compiling new risk metrics related directly to UMR and providing this information to various global business partners
Training new and existing team members on daily, weekly and monthly processes in accordance with procedures
Reporting progress on dispute resolution efforts to our senior business partners
Identifying, investigating and escalating material disputes and discrepancies arising from Uncleared Margin Rules (UMR)
Produce management information to support the governance framework and perform analysis to identify trends and issues requiring action by the business

Education Education

Bachelor’s Degree in Business

Clark Atlanta University

Bachelor’s Degree in Business

Skills Skills

Ability to focus on details, identify issues, respond quickly to urgent or emergency situations, prioritize quickly and recommend solutions
Excellent project management, interpersonal, oral and written communication skills; strong attention to detail and accuracy
Strong analytical capability to drive root cause analysis and demonstrates attention to detail
Demonstrated ability to present viable solutions and obtain buy-in, and be able to understand and manage the sensitivities of multiple stakeholders
Quickly able to key into critical versus peripheral details, efficient extraction of relevant messages from broad context
Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude. Able to thrive in a dynamic team environment
Professional history of being able to effectively work on teams with good interpersonal skills and a drive to succeed
Skillful attention to detail; strong legacy of producing high quality work product
Strong attention to detail skills
Ability to work through technical details with developers to adopt new technologies &

Create a Resume in Minutes

6 Senior Business Control Specialist resume templates

Read our complete resume writing guides

Senior Business Control Specialist Resume Examples & Samples

Required Skills: “Must” have these skills to be minimally qualified
Demonstrated strong verbal and written communication skills
Skillful attention to detail
Strong Microsoft Office skills (Word, PowerPoint, Visio, Excel, Outlook, SharePoint)
Ability to confidently interface with associates of all levels within and outside of the company
Analytic, logical reasoning and problem solving skills
Able to work independently and within a cross-functional team environment
Ability to overcome challenges with a "can-do" attitude
Proven ability to handle multiple tasks, take on new responsibilities and prioritize work in a deadline-intensive environment
Advanced Microsoft Excel and/or SharePoint skills
Vendor management experience
Project/process management experience
QA/QC, testing or audit experience
Automotive lending/leasing servicing and/or collections experience

Senior Business Control Specialist Resume Examples & Samples

Oversee the execution of risk and control activities for F&O (Futures & Options) Operations
Evaluate processes to identify key risks and controls across the F&O functions
Monitor the operational effectiveness of critical controls and escalate top risks as appropriate
Assist operations groups in identification and assessment of control gaps and corrective actions
Investigate operational incidents to enhance controls to minimize or eliminate the likelihood of recurrence
Evaluate the effectiveness of governance processes, monitor control metrics, tolerance levels, triggers, mitigation actions and policies and procedures
Ensure the Risk Framework is understood and adhered to with each supported group
Drive out proactive risk identification and perform independent assessments identifying control weaknesses and recommending remediation plans.Qualifications
Minimum10 years experience in Futures & Options Operations with at least5 years management experience
Additional experience in risk oversight a plus
Ability to understand complex issues/processes and develop appropriate solutions
Ability to lead initiatives while interacting effectively with internal stakeholders (Traders, Credit, Risk, Middle Office, Finance, IT) at all levels
Ability to influence and build consensus to drive change
Undergraduate degree in Business, Finance and/or Economics or related experience
Advanced MS Excel knowledge
Visio/process/data flow diagramming is also preferred

Senior Business Control Specialist Resume Examples & Samples

Strong Quantitative and Qualitative skills in helping to "connect the dots" across the enterprise
Prior operational project management and risk management experience
Strong change management background with E2E enterprise project management experience using the standard six sigma and ECMS project methodology, creating project deliverables, mapping and communicating inter-dependencies, managing and escalating issues/risks as appropriate
Strong partnering and relationship-building
Strong communication skills (presentation and influencer) and ability to synthesize information supporting team(s) to drive results, articulate results and trends to management

Senior Business Control Specialist Resume Examples & Samples

Liaisons with other functions - foster and manage productiverelationships with Operations, Compliance, Operational Risk, Legal and InternalAudit. Respond to queries on behalf of the business
Lead co-ordination of all our Operational Risk requirements, includingthe Risk and Control Assessments for GTS, audit and compliance actions, riskevent logging and resolution
Produce management information to support the governance framework and perform analysis to identify trends and issues requiring action by the business
Work with internal and external auditors and regulators to plan reviewsand monitor progress and outputs
Monitor,analyze, and report to senior management on key risks, key indicator breaches,and risk incidents, losses and refunds

Senior Business Control Specialist Resume Examples & Samples

Ensures adherence to applicable bank procurement and risk management standards, policies and procedures
Ensures contracting requirements are followed including appropriate escalation of changes to bank material terms and accurate completion of contract risk assessment tools
Requires ongoing understanding of relevant laws and regulations and bank policies and procedures
Must be able to work independently while providing appropriate updates to leadership and continuing to engage appropriate stakeholders
Contract Requirements – Ensure all contracting requirements satisfy bank standards, policies and procedures
Material Terms – Review proposed changes to the bank’s standard language and provide feedback to Sourcing including identification of risks, risk mitigation and alternate contract language
Support Partner Engagement – Appropriately engage other support partners including Legal, Compliance, Technology and other Enterprise Control Functions
Relationship Building – Build strong relationships with Sourcing resources and support partners
Procurement Strategies – Stay informed of internal and external factors and industry trends affecting contract structure and strategies
Compliance – Ensures functional compliance with applicable bank standards, policies and procedures
Connections – Remains aware of the impact of this governance and control role across functions and lines of business
Handles complex contractual reviews and analyzes risks and risk mitigation
Analyzes complex information and presents meaningful, summary information across all audiences
Ensures adherence to appropriate policies and procedures
Analyzes data to improve quality and establish appropriate metrics and scorecards
Ongoing understanding of procurement process and requirements
Extensive understanding of contract law and researching regulatory issues
Proficiency in analyzing risk terms and conditions for commercial contracts
Strong interpersonal skills including the ability to communicate effectively in English both verbally and in writing to a variety of audiences and varying levels of leadership
Impeccable integrity, good judgment & well-honed analytical skills
Demonstrated organizational skills to manage multiple contemporaneous contract reviews
Ability to ensure process adherence across multiple standards, policies and other requirements
Demonstrated ability to manage change and implement process and procedures in a fast-paced environment
Five plus (5+) year working with complex commercial contracts, preferably third-party vendor contracts for Fortune 500 company within Financial Services Industry
Legal/paralegal/paraprofessional background

Senior Business Control Specialist Resume Examples & Samples

Plays a critical role in implementing and improving statistical sampling methodologies commensurate with the risk and control profile across various business lines and product portfolios. Focuses on sampling effectiveness and efficiency
Assists senior management in installing proactive sampling controls surrounding test data and sampling. Performs ongoing sampling oversight support and analysis
Collaborates with CIT testing and data leads to evaluate sampling practices and identify deviations from the published enterprise standards. Builds remediation plans so that any deficiencies identified will be addressed properly by responsible parties. Tracks and reports on remediation activities for performance metrics
Provides support to other CIT activities as well as initiatives within the Enterprise Independent Testing organization. Gathers and organizes data in order to assess risks and analyze control effectiveness

Senior Business Control Specialist Resume Examples & Samples

Development and maintenance of the processes for VA testing execution, including procedures, guides, schedules and training materials
Coordination and execution of communication routines with key stakeholders regarding program updates
Support of strategic program initiatives, including program and process improvement efforts, capacity modeling, and adherence to the Enterprise Independent Testing Standards
Support monthly reporting and executive summary routines regarding test results and remediation tracking
Promote operational excellence through the management of large volumes of testing data and evidence
Advanced Excel, Data Modeling, Data Manipulation
2+ years of experience in a risk management, testing, or vendor related role
Experience with vendor management, vendor sourcing
Experience with data analytics, quality assurance and quality control activities
Familiarity or prior experience with risk management, reporting or testing/monitoring function
Forecast/Planning Experience
Excellent Business Partnering skills
Process design Experience
Experience with documenting and maintaining procedures, guides, training and process
SharePoint maintenance experience

Senior Business Control Specialist Resume Examples & Samples

Responsible for annual testing of ACH Third Party Senders (TPS). Functions include executing defined TPS testing procedures, analysis, documentation of finding and client remediation as required
Coordinates the review, discussion and decisioning of test materials and artifacts with partners in Product Management, Compliance, Legal, Operations and Risk
Recommends remediation actions and directs client teams accordingly
Documents all results and tracks remediation steps to completion
Works with Product Management as necessary to maintain and/or update test procedures, employee job aids, and online help site housed on SharePoint. Functions include ensuring content is up to date, and conducting periodic reviews
This position will assist in
Preparing reports about test findings to senior management
Examining client payment activities to determine TPS/non-TPS status
Expected to look beyond the issue at hand and raise questions. Will work both independently and as part of a team and be expected to develop relationships with other Compliance and Risk groups
Interpersonal Skills: Ability to interact with employees and clients at all levels. Must be able to clearly articulate issues, risks and action plans. Ability to work comfortably as a team member and facilitator
Detail and quality oriented: Meticulous approach to review and documentation processes
Comfort in exercising influence-management across a variety of roles, and at all levels of the organization
Experience with background checks/intelligence/research
Business research: company research, market intelligence

Senior Business Control Specialist Resume Examples & Samples

Experience in PowerPoint and Excel functionality
Strong verbal & written communication skills
Business acumen based on prior experience in GT&O
Familiarity with eIMS, CMS, and/or STORM

Senior Business Control Specialist Resume Examples & Samples

Partnering with the LOBs to ensure accurate and timely completion of Third Party Program activities
Responding to LOB requests and questions regarding the Third Party Policy and Vendor Management Program Standard, to help ensure adherence to the Third Party Policy
Challenging and/or escalating concerns or issues where the FLU/CF is operating outside of the Policy or a significant issue has either occurred with a Vendor / Partner or within the FLU/CF that impacts has either occurred with a Vendor / Partner or within the FLU/CF that impacts Vendors and/or Partners
Performing ad hoc research on Vendors / Partners and responding to FLU/CF questions on how to execute within the Program
Provide FLU/CF voice of customer feedback to Third Party Administration teammates
As part of the responsibilities of the role, the teammate will develop business partner relationships with FLU/CF Third Party Partner Executives (TPPE), Vendor Managers, LOB Control Partners, Operational Risk Partners, Compliance, Legal, Third Party Administration, Sourcing and Category Management
Throughout the tenure of the role, the teammate should gain exposure and acumen in Risk Management, Third Party Management, Sourcing and Category Management, and develop or improve the following skills: Relationship Management, Communications, Conflict resolution, Adoption of Operational excellence
2+ years experience in Vendor Management, Sourcing, Legal, and/or Relationship Management
Strong communications skills both written and verbal necessary to have the ability to influence well within all levels of the organization
Solid Microsoft Office skills to include Excel and PowerPoint

Senior Business Control Specialist Resume Examples & Samples

Reporting progress on dispute resolution efforts to our senior business partners
Participating in the continuous improvement of GMOC processes and quality standards for departmental procedures
Compiling new risk metrics related directly to UMR and providing this information to our various global business partners
Training new and existing team members on daily, weekly and monthly processes in accordance with our procedures
Testing and implementation of new technology solutions providing additional functionality and increased efficiencies
Proven track record (4 to 10 years) of experience in OTC Collateral Operations or OTC Product Control experience with particular emphasis on Credit Derivative and/or Interest Rate Derivative products
A solid understanding of the functional roles and responsibilities of at least three of the following six groups within an OTC derivative trading operation
Solid knowledge of understanding of financial markets (Equities, Foreign Exchange, Interest Rates, Commodities) and derivative products (CDS, Caps, Floors, Collars, FRAs, Swaps, Swaptions, Structured)
Product Knowledge: Collateral Management, Client Valuations
Knowledge of Middle Office and Back Office processing (trade capture, confirmation, settlements, lifecycle management, asset servicing)

Senior Business Control Specialist Resume Examples & Samples

Data Management Expertise with regards to Governance, Provisioning, Metadata and Data Lineage, as well as Data Quality Controls
Knowledge of Quality Assurance and Quality Control processes; including sampling methodologies, observation and findings management, internal peer reviews, publication of working papers and reports of findings
Information Systems audit control / assurance experience (internal or external) that includes designing/executing assessments, tools, and industry practice knowledge
Knowledge of risk management processes at large complex banking organizations
Ability to develop and convey a point of view
Ability to quickly navigate a complex organization
Superior oral and written communication - comfortable developing and making presentations to leaders
Ability to develop solutions and lead the implementation of those solutions
Collaborative and takes ownership to ensure the quality of the product
Ability to prioritize multiple demands through organizational and time management skills
Possesses business acumen and the ability to resolve and communicate issues at all levels
Strong excel skills including expertise using vlookups and pivot tables
Understanding of query tools like SQL
BA/BS in Computer Science, Business, or equivalent experience
Certified in Risk and Information System Control (CRISC)
Certified Internal Auditor (CIA)
Certified Information Systems Security Professional (CISSP)
Understanding of testing practices and rigor required by PCAOB in conjunction with Sarbanes Oxley (SOX) testing and/or Management Reviews
Solid understanding of general computing controls (GCCs)
Information Technology development experience (coding, testing, implementation)
Ability to interpret data lineage transformation logic
Strong understanding of database concepts like views, materialized views, primary keys, table joins, etc
Ability to conduct technical walk-through of data lineage and data movement controls samplings with business and technology partners
Experience with developing and implementing Data Quality Controls and supporting processes (Incident Management, Monitoring and Metrics, etc)
Experience working with an automated testing tool such as Quality Center

Senior Business Control Specialist Resume Examples & Samples

Enabling strong operational risk management – identify, escalate & debate risks for the aligned functions
Enabling process owners to identify and monitor Key Risk & Control indicators with triggers and limits
Ensuring Quality Assurance is implemented in adherence to GT&O QA minimum standards
Periodic testing of key controls for critical functions, and supporting gap remediation as needed
Support delivery teams on Issues management and Audit management
Supporting day to day relationship management and communications with business partners at various levels of the organization, as well as other Enterprise Control Functions (ECFs)

Senior Business Control Specialist Resume Examples & Samples

Qualified Accountant with 5+ years experience of Middle Office practices experience (preferably an audit background)
Demonstrated strong financial control or product control mindset with a strong understanding of end-to-end flows of an investment bank from trading system to subledger and general ledger
Proven proactive ability to effectively communicate and build strong relationships and credibility with peers, subordinates and senior management through a variety of communication methods and across multiple locations/regions
Demonstrated flexibility and adaptability for project based work and changing priorities
Strong Microsoft Excel skills, with a demonstrated ability to handle large volumes of data proficiently, and preferably with MS Access knowledge
Ability to work on own initiative and with a willingness to help others in order to meet targets and objectives
Experience working with offshore teams
Knowledge of derivatives products across multiple business lines (Commodities, Equities, Rates, etc.)
Knowledge of/experience with SOX 404 compliance and accounting policies
Demonstrated ability to build out management information reporting to communicate effectively up to senior levels of management
Organized, detail oriented and skilled in handling multiple priorities with tight deadlines in a fast-paced environment

Senior Business Control Specialist Resume Examples & Samples

Experience with third party vendor management program execution
Detail-oriented and highly organized; thorough
Sound judgment and ability to determine practical applications of policy and standard requirements
Ability to identify prevalent themes and work with training team to enhance best practices materials and training guides
Strong work ethic and desire to work in a collaborative environment with direct team members and other GTO program vendor managers
Strong familiarity with Microsoft Office tools; especially PowerPoint, MS Word and Excel
Familiarity with SharePoint forms and navigation
Familiarity with business process management (BPM) tools and reporting considered a plus

Senior Business Control Specialist Resume Examples & Samples

Familiarity with these types of risk: Operational, Strategic, Reputational, Compliance
Strong capability to use inductive and deductive logic to “follow a risk trail” and determine impact, potential outcomes, urgency
Quickly able to key into critical versus peripheral details, efficient extraction of relevant messages from broad context
Can connect well (efficiently, and on point) with people in multiple levels in a very fast paced and challenging landscape
Can translate information, facts and data in to a risk “story”; can frame risk message appropriately, within the context of the service/ product provided to the managing sub-LOB and with reasonable expectation depending on the type of entity (‘run of the mill’ vendor, vendor single source, enterprise critical, consent order vendor, exchange market data partner, financial market utility partner, integrated partner bank or other cash/securities clearing entity
Very quick, efficient and accurate data synthesizing, normalization and management
Can execute complex data management logic
Works with and assimilates quickly to data from various formats, systems, cadences
Ability to write SQL queries or familiarity working with business intelligence tools like MicroStrategy or Spotfire

Senior Business Control Specialist Resume Examples & Samples

Minimum of 5 years experience in a sales, fulfillment, compliance, servicing, or operations role
Candidate should be a detail oriented, self starter
Advanced abilities in root cause analysis and mitigation planning
Strong verbal and written communication, including experience socializing and influencing results
Strong organizational skills, including experience independently managing projects/initiatives
Demonstrated ability to work and problem solve basic issues independently
Re-engineering processes experience
Previous business control and/or operational risk experience
Experience writing/developing policies and/or procedures
Previous experience in Global Banking

Senior Business Control Specialist Resume Examples & Samples

Ensuring the team follows the process guidelines set by GTO COO and audit for issue remediation
Understanding of technology related internal policies and standards
Knowledge of Compliance and technology related Laws, Rules and Regs
Driving timely remediation, root cause understanding, and ensuring both sustainability and governance
Ability to establish and maintain relationships with LOB Risk teams, SME’s, Audit and cBCMR team
Ability to effectively communicate business data/information
Critical thinking/analytical skills - detail oriented with ability to "connect the dots"
Working with virtual and/or international teams
Proficient on MS Office (Word, Excel, PowerPoint, & Project)
Project skills to execute requirements
Strong verbal and written communication skills
High attention to detail as is required for evidence documentation, collection, consolidation and presentation to Audit and GTO COO
Knowledge of CTO LOBs
Operations or technology experience
Understanding of self-identified audit issue process
Knowledge of issue management requirements from audit and GTO COO
Knowledge of eIMS, STORM and CMS
Audit experience or CISA certification a plus

Senior Business Control Specialist Resume Examples & Samples

*THIS ROLE IS LOCATED IN PLANO, TX ONLY AND NOT OPEN TO TELECOMMUNTING OR REMOTE ARRANGEMENTS.*** Key responsibilities include
Enabling strong operational risk management – Identify, escalate & debate risks across business units
Should be able to work in a fast paced environment with stringent timelines and ability to work with global teams and different time zones
Ability to work with
Thorough understanding of the Banking systems, Technology processes and internal control programs related to Global Functions and offshore Delivery environments
Through understanding of various Technology processes like Software Development, Quality Assurance Testing, Application support, Incident Management, Change Control, Problem Management, User Access Management, Backup & Recovery etc
Well-acquainted with software development methodologies like SDLC, RAD, Agile, DevOps etc
Understanding, working experience and auditing of IT general controls
Demonstrable IT Risk Management skills
5-8 years experience in Internal Audit, IT Risk Management and/or Information Security Management preferably from IT / BPO industry and / or Big 4 Audit Firms
Experience of auditing Applications (including ERP applications), Databases, Operating Systems and Network Devices will be added advantage
Thorough knowledge of metrics based risk management

Senior Business Control Specialist Resume Examples & Samples

3+ years proven Business Process Design - process improvement planning and implementation experience
Strong project management skills, including the ability to manage multiple efforts, prioritize work and meet deadlines
Experience working with cross-functional teams/Business Partnering
Candidates must have an attention for detail, the ability to learn quickly, excellent time management skills, written and verbal communication skills, professional and positive attitude
Intermediate proficiency with Excel, PowerPoint, and SharePoint
Information security experience or knowledge
Risk management, compliance or business controls experience
Establishing and managing governance routines
Third Party/ Vendor Management process experience

Senior Business Control Specialist Resume Examples & Samples

BA/BS/MA Business or equivalent experience
Proficient in Microsoft Office suite
Communicates with Impact a plus but can be nervous before presentations
Understand the risk framework an vendor risk
Demonstrates analytical thinking
Demonstrates Business Acumen
Demonstrates Writing & Editing Expertise (knows how to write and communicate

Senior Business Control Specialist Resume Examples & Samples

Create Key Risk Reporting Materials
Manage cross functional projects driving communication and coordination across multiple technology development and support teams
Manage various GBAMT process and program and control partner requirements including participation to regular routines to ensure timely completion of objectives and process deliverables for risk and control
Manage risks and associated remediation including CMS-Observations, Self Identified, Audit and Regulatory raised issues
Manage adherence to the GMT risk programs RCSA, SOX, QA, Reporting and Governance
Manage requirements for Business Continuity with robust planning and testing
Govern adherence to the banks policies and standards
Oversee compliance to the Global Information Security control programs, policies and standards
Governance Key Risk Reporting on a monthly basis for GBAMT COO and DQC

Senior Business Control Specialist Resume Examples & Samples

2+ years of monitoring and testing experience with emphasis on regulatory requirements
Experience executing or supporting risk and control activities, such as test script design
Requires strong organizational and communication (written/oral) skills, attention to detail, Analytical/Problem solving skills
Proficient computer/software skills - Experience with Microsoft Word, Excel, Power Point, Outlook, etc
Vendor Management and/or Sourcing Experience
Trend analysis
Effectively Work with Others/Business Partnering

Senior Business Control Specialist Resume Examples & Samples

Facilitate Impact and Readiness Assessments for Changed/New Regulations
Track Implementation Work Plans (as needed) for Changed/New Regulations
Report Compliance Business Self-Testing Results to Appropriate 2nd Line Function
Identify SIAIs and assist LOB employees in identifying issues
Work with Process Owners to create issue remediation plans
Monitor, test and report performance of established controls to ensure effectiveness, including controls for MRAs, audit issues and regulatory items
Provide oversight of KRI identification ensure completeness and relevancy
Provide input into the Risk and Control Self Assessment process
Performs a mix of quantitative analysis, qualitative risk assessments, executive and regulatory reporting and tactical support for the operational processes within Mortgage Operations
Excellent oral and written communication skills; understands audience and communicates at an appropriate level of detail
Strong drive for results; persists despite obstacles. Conveys a sense of urgency to achieve goals and exceed expectations
Ability to simultaneously juggle multiple demands to achieve optimal efficiency and productivity
Advanced in Microsoft Office Applications including Excel, Word and PowerPoint
Ability to focus on details, identify issues, respond quickly to urgent or emergency situations, prioritize quickly and recommend solutions
Ability to work independently while functioning collaboratively as part of a larger team
Previous Business Control, Operational Risk, Internal Audit or related experience
Business Process Management or Six Sigma experience
Knowledge of Recon Trust lines of business

Senior Business Control Specialist Resume Examples & Samples

Documenting the business logic, and designing test plans for non-financial regulatory reports
Executing testing to determine the completeness, accuracy, and timeliness of regulatory reports
Partnering with India testing team to resolve issues arising from quality assurance testing carried out by them
Working with the Line-Of-Business report owners to create action plans to address control gaps in a timely way
Ensuring that the regional governance model operates as designed including regional governance meetings with key stakeholders, the provision of metrics and reporting, follow up on incidents and issues. Contribute to assessing the enhancements to the design, development and implementation of the governance framework
Developing and producing metrics and analytics on regulatory reporting issues and testing results
Maintaining and enhancing the Operations regulatory reporting inventory on SharePoint, ensuring it is complete and accurate
Contributing to the development of strategic technology solutions to support testing, assessment, and report inventory management
Preparing information on plans, progress, issues, for regulatory reporting governance committees
Strong communication skills and the ability to build relationships at all levels
Ability to present to an audience of senior level managers with confidence and clarity of thought
Ability to liaise with all levels of the firm and people with different experiences and backgrounds and across regions and locations
Ability to work within a team environment with aggressive deadlines. Requires ability to work under pressure in a team environment, and to influence resources outside of direct control
Strong MS Office skills, particularly Excel, PowerPoint, and SharePoint
Ability to manage projects
Experience analyzing and documenting business processes, and developing solutions
Excellent ability to analyze and manipulate data
Strong ability to document information and metrics in a concise, accurate, and well-presented way, and ability to package and present materials with impact
Previous experience and knowledge of the Regulatory environment, including UK, European and US Regulatory bodies and requirements would be an asset
Experience in regulatory reporting processes, ideally involving testing or quality assurance of regulatory reports or Global Banking and Markets experience in an Operations Risk & Control or Regulatory Role would be highly desirable

Senior Business Control Specialist Resume Examples & Samples

Assist in the oversight of the internal process, risk and control discipline
Support ongoing refinement to the division’s Process, Risk and Control (PRC) inventory
Provide guidance and coaching to technical teams on documentation of risks, controls and measures
Create executive ready reporting from the Control Management System (CMS)
Support response to Enterprise Independent Testing (EIT)
Monitor, track and support divisional adherence to Quality Assurance Standards
Support delivery of the divisional Risk and Control Self-Assessment
Undergraduate degree in business or technical field
5+ years experience in audit, compliance operational risk or other risk management role within a financial institution
Risk management skills – demonstrated experience in executing and / or championing operational risk efforts
A problem solver who can manage through ambiguity successfully. Strong partnering and relationship-building is a must for success in this role
Ability to work in a highly visible and fast-paced environment, where business needs/priorities may change and path forward is not always black/white. Excellent time management skills and ability to juggle multiple, competing priorities
Operates with a sense of urgency and has a strong attention to detail
Comfortable with communicating with executives, managers and team leads
Strong communication skills (presentation and influencer) and ability to synthesize information in order to drive team to results
Ability to “connect the dots” for others across multiple data points, make connections upstream/downstream that may not be easily noticeable
Skilled in using Microsoft Office (Excel, PowerPoint, Word)
A strong working knowledge of banking regulations, technology and/or operations
Experience with the Control Management System (CMS) Operating Environment module that houses processes, risks and controls
Diverse work experience in multiple business lines

Senior Business Control Specialist Resume Examples & Samples

An adaptable, independent leader capable of assessing business problems, project deliverables and interdependencies holistically, and managing and escalating issues/risks to key stakeholders and leadership in a timely fashion
A problem solver who can manage through some ambiguity successfully
Proactive - Ability to “connect the dots” for others across multiple data points, make connections upstream/downstream that may not be easily noticeable
Ability to work in a fast-paced environment, where business needs/priorities may change and path forward is not always black/white
Facilitate regular workgroup meetings/work sessions and develop/track project timelines where appropriate
Identify and track issues/ risks and identify actions to resolve issues and mitigate risks maintaining momentum on mitigation plan deliverables
5 years minimum of experience as a risk manager, audit consultant in a Financial institution or Big 5 Consulting firms
CISA, CGEIT, CISM , CRISC, CISP, or any other related certification preferred

Global Collateral Management Senior Business Control Specialist Resume Examples & Samples

Identifying, investigating and escalating material disputes and discrepancies arising from Uncleared Margin Rules (UMR)
Reporting disputes and discrepancies to regulators per various regulatory requirements
Participating in the continuous improvement of processes and quality standards for departmental procedures
Compiling new risk metrics related directly to UMR and providing this information to various global business partners
Training new and existing team members on daily, weekly and monthly processes in accordance with procedures
College degree in Finance, Economics, or Business or related experience
Proven track record (4 to 10 years) of experience in OTC collateral operations or OTC product control experience with particular emphasis on credit derivative and/or interest rate derivative products
Solid understanding of the functional roles and responsibilities of at least three of the following six groups within an OTC derivative trading operation
Front office – marketers and traders
Middle office – product control functions involving derivative risk and P&L
Back office – master agreements, confirmations, trade/rate valuation and confirmation
Corporate treasury / global securities operations
Independent price verification
Credit risk management
Basic understanding of financial markets documentation (ISDA, IFEMA, PSA, CSA)
Ability to run effective meetings with different levels of management
Analytical, structured thinker and problem solver
Solid knowledge of understanding of financial markets (equities, foreign exchange, interest rates, commodities) and derivative products (CDS, caps, floors, collars, FRAs, swaps, swaptions, structured
Product knowledge of collateral management, client valuations
Knowledge of middle office and back office processing (trade capture, confirmation, settlements, lifecycle management, asset servicing)

Senior Business Control Specialist Resume Examples & Samples

Interpersonal skills to interact in team environment
Excellent written and verbal communication skills including documentation of findings and recommendations
Strong analytical / problem solving / process design skills
Strong ability to establish relationship with peers across teams in order to achieve optimal results
MS Office Proficiency (Excel, Power Point, Word, PowerPoint and Visio)
Demonstrated understanding of the importance of business ethics
Understanding of Global Change Policy and Enterprise Change Standards
Risk Management / Mitigation experience
Change management experience
Experience with PPRT – Program Project Risk Tool
Law/Regulation experience
Experience with Enterprise Change Framework processes and deliverables

Senior Business Control Specialist Resume Examples & Samples

Work closely with Front Line Units (FLU) and Enterprise Control Functions (ECF) to test and monitor Third Party Risk
Responsible for documenting, tracking and remediating testing gaps
Prepares and communicates testing results and themes
Identify key controls within business processes
Execute risk-based assessments in complex or high visibility focus areas

Senior Business Control Specialist Resume Examples & Samples

Strong ability to communicate (written and verbal) with internal and external partners
Time/Project management skills
Proven analytical, logical reasoning and problem solving skills
Courage to challenge a status quo
Microsoft Office (Word, PowerPoint, Excel) proficient
Understanding of applicable regulatory rules
Experience with business process management/business control
Ability to receive constructive feedback and respond in a productive fashion

Senior Business Control Specialist Resume Examples & Samples

Associate must have a background in Operations, Corporate Actions, Client Data, Quality Assurance or Reporting
Associate needs to have strong research skills and is able to work independently
Associate should be able to communicate clearly and is comfortable speaking with Senior Management
Proficiency in Microsoft Power Point and Excel

Senior Business Control Specialist Resume Examples & Samples

Advanced background in Microsoft Excel and PowerPoint
1+ years of reporting or analytic experience
Previous experience supporting Executive governance
Ability to present metric recommendations and impact analyses to the Global Procurement leadership team and drive metric changes to completion
Ability to effectively manage through change and quickly adapt to changes in business conditions or report requirements
Ability to work effectively in a self-directed, fast-paced, dynamic environment
Strong business partnering skills and ability to liaison across all levels of the organization
Strong communication (verbal and written) skills and ability to present to various audiences
Strong data analysis and data manipulation skills
5+ years in a reporting role
Experience with MicroStrategy reporting tool
Familiarity with Global Procurement and associated operations, such as sourcing and vendor management
Familiarity with Ariba, VRPM, and BICS

Senior Business Control Specialist Resume Examples & Samples

Managing the LOB deployment of the process library in ARIS
Partnering with LOB risk partners, audit and compliance
Defining process mapping standards and controls
Developing specific governance and monitoring of change controls of process maps in our production process library
3 to 5 years in a Process Design, Six Sigma Black Belt, Lean Certification or Master Black Belt role
Process improvement / management experience
Exposure to operational risk and control functions and/or governance routines
Experience managing operational projects, programs or work
Exposure to multiple products and functions is a plus

Senior Business Control Specialist Resume Examples & Samples

Highly organized and able to effectively manage multiple priorities in a deadline-driven environment
Ability to work independently set and manage plans, achieve results
Knowledge of Fraud and Claims, including processing systems / applications
Strong ability to influence and lead diverse groups to achieve desired results
Project or change management experience
Knowledge of consumer banking regulations
SharePoint development / management
Experience with data and reporting

Senior Business Control Specialist Resume Examples & Samples

Lead and/or contribute to the documentation and evidencing of management routines, controls and monitoring for selected bulk/flow relationships
Lead and/or support the ongoing oversight for outsourced servicing and collection activities performed for retail automobile loan and lease bulk/flow portfolios
Directly manage, support or oversee operational processes, as required to ensure soundness in practices and to mitigate known and/or potential risks; such as targeted transactional testing, complaint theme analysis and driving issue remediation
Lead and/or support the coordination and execution of third party onsite reviews, including planning, scheduling, participation in transactional reviews, post-review documentation and action plans for items requiring remediation
Lead and/or support the documentation of regulatory remediation controls and monitoring routines for bulk/flow relationships
Maintain a TAR of action items to ensure timely and complete closure of items requiring attention
Interact with third parties and/or Third Party Management to support the required administrative activities in adherence with Enterprise Third Party Management Policy and Standard Operating Requirements
Interact with Operational Risk, Compliance, Legal and other business partners to identify and address emerging and present issues/risks
Support Regulator, Corporate Audit and Credit Review activities that impact assigned bulk/flow relationships
Ensure processes are thoroughly documented with supporting procedures, as required
Manage or contribute to other projects, assignments and duties as assigned
Demonstrated ability to communicate with impact and to confidently interface with associates of all levels within and outside of the company; highly effective presentation skills with ability to convey a story to engage and influence
Skillful attention to detail; strong legacy of producing high quality work product
Intellectual curiosity; Successful at overcoming challenges with a "can-do" attitude and win-win outcomes; creative problem solver
Analytical expertise; demonstrated ability to research, analyze and problem solve
Self-directed with ability to work independently, as well as leading or participating in a cross-functional team environment; not impeded by ambiguity
Proven ability to handle multiple priorities in a deadline-intensive environment, as well as seamlessly take on new responsibilities as required
Business Control, Operational Risk and/or Compliance background
Prior Consumer Vehicle Lending experience, and specifically the bulk/flow relationships
Solid understanding of the associated regulations and governance programs that impact automotive lending and leasing servicing and/or collections
Vendor management experience and/or vendor interaction experience

Senior Business Control Specialist Resume Examples & Samples

Experience and familiarity with Third Party Management
Proven problem solving skills and ability to identify solutions to issues and problems
Ability to work independently – set and manage plans, achieve results
Excellent ability to influence and lead diverse groups to achieve desired results (leadership experience, QA, QC , Business Control, Issue Management)
Previous experience Excel, Word and PowerPoint skills
* Qualified applicants located outside these locations will also be considered ***
Prior experience with exams and audits management and/or issues management
Knowledge of QA/QC processes and testing experience

Senior Business Control Specialist Resume Examples & Samples

Assist in the development of an Enterprise Signing and Notary Standard
Maintain a thorough understanding of ESN EPO program requirements
Design, Implement and oversee ESN EPO Regulatory Change Process to ensure ongoing compliance as Enterprise Signer and Notary Policy and Standard
Promote operational excellence through the management of large volumes of monitoring data, quality assurance results and evidence
Effectively communicate monitoring results and observations. Support monthly reporting and executive / management summary routines regarding monitoring results and remediation tracking."
Analytical and Project Management skills
Demonstrate strong leadership skills, judgment and individual decision making ability
Excellent organizational and problem solving skills
Intermediate skills in Microsoft products including Word, Excel, Powerpoint and SharePoint
Excellent communication skills with the ability to present findings to partners and management

Senior Business Control Specialist Resume Examples & Samples

AML EPO Vendor Management
Performance Tracking and Program Health
Knowledge of AML or other highly regulated programs
A strong risk management mindset
The ability to deliver results from concepts to details
The ability to analyze complex data and present executive-level information
A willingness to adjust well and quickly to changing demands and requirements

Senior Business Control Specialist Resume Examples & Samples

Ability to “translate” business and analytical requirements
He/she must be able to escalate issues as appropriate
He/She must be able to gather and organize data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans
He/she must prepare documentation for the tracking, monitoring, and escalation of risk related issues to management
Acts as an ambassador of the risk culture
Ensures that there is appropriate QA in place in conjunction with compliance
Incumbents typically have over 5+ years of risk management and/or LOB/ECF experience

Senior Business Control Specialist Resume Examples & Samples

Execute specific Quality Control test scripts across the various functions of Practice Solutions Credit
Manage multiple test execution deadlines within the allotted operational time frames
Identify and escalate potential risk factors noted during execution of test scripts to management
Communicate individual test results to Line of Business associate and his/her direct manager
Work towards independent resolution of disputes presented by Line of Business management
Assist management with defect root cause and trend analysis
Work with colleagues to ensure consistency of testing processes and communication routines
Identify opportunities for enhancing and strengthening the business process and control environment
Assist with targeted testing for ad-hoc projects and process sustainability for issue management / closure
Proven analytical skills as demonstrated through 3+ years of related experience
Strong knowledge of Small Business Lending operations and underwriting principles
Proficient in MS Office (Excel, Word, and PowerPoint)
Excellent written and verbal communication skills – strong conflict management skills
Ability to collaborate, manage, and expand relationships across the organization
Business control / quality testing experience
Commercial underwriting experience
Experience with commercial lending platforms / systems: GUS (Global Underwriting Solutions), Risk Rating Scorecard Tool, SalesLogix, Virtual Vault, Interact

Senior Business Control Specialist Resume Examples & Samples

Analyzing current environment to support future state management model decision
Engage current team resources to identify requirements/activities to transition to team
Develop program execution model to support transitioned requirements/activities
Establish Third Party routines with IT and MD resources aligned to Third Party to effectively execute responsibilities in compliant manner
Establishing routines to proactively remediate items prior to going past due
Issue escalation and remediation
Program reporting
Engagement and Oversight of day to day activities
Responding to requests and questions regarding the Third Party Policy and Vendor Management Program Standard, to help ensure adherence to the Third Party Policy
Challenging and/or escalating concerns or issues where It and MD are operating outside of the Policy or a significant issue has either occurred with a Vendor / Partner
Performing ad hoc research on Vendors / Partners
As part of the responsibilities of the role, the teammate will develop business partner relationships with other GTO Third Party Partner Executives (TPPE), IT and MD Third Party resources, Vendor Managers, LOB Control Partners, Operational Risk Partners, Compliance, Legal and Global Procurement (Third Party Services, Sourcing and Category Management)
Builds partnerships and connects with others across the organization and external to the organization, to achieve sustainable results
Demonstrates a bias for action and a commitment to achieving sustainable results
Influences decisions and outcomes through effective communications
Speaks and acts with confidence
Applies knowledge from feedback and past experiences in order to improve in the future
Comfortable dealing with ambiguity
1+ years experience in Bank of America Third Party Management or Sourcing
Use of 1+ Third Party Management systems (BICS, VIPR, VRPM, Ariba, etc.)
2+ years experience in Bank of America Third Party Management or Sourcing
Ability to influence well within all levels of the organization

Senior Business Control Specialist Issue Management Resume Examples & Samples

Experience resolving issues with ability to identify and meet client needs
Ability to display and execute with 'sense of urgency' to meet critical deadlines and drive change
Strong presentation skills with an ability to influence organizational leaders, business partners, and key executives
Must be process design oriented
Strong communication skills, both written and verbal; demonstrated ability to 'speak your mind'
Subject Matter Expert (SME) in Card Rewards, Small Business (SB) card and/or SB deposits
Small business product/platform/process and/or card reward product/platform/process knowledge
Experience resolving audit issues and interfacing with business control partners
Advanced Microsoft Office skills; including Excel, PowerPoint, Visio, Access, etc

Senior Business Control Specialist Resume Examples & Samples

Handle escalations from Talent Acquisition employees and/or other internal business partners on process/process control questions and issues
Drive timely issue resolution, engaging appropriate resources as needed
5+ years of work experience to include direct and recent experience in a Talent Acquisition role and/or Talent Acquisition risk management /compliance role
Must have strong communication skills both oral and written, including the ability to explain results of complex analysis at a level that resonates across many different audiences
Proven experience with proactive identification of issues, trends and executing solutions
Experience in facilitating and preparing concise and effective PowerPoint presentations
Ability to work independently and apply good judgment (e.g., knowing when to escalate issues, etc.)
Experience/proficiency using Talent Acquisition/GHR tools to include Workday and Corporate Security background check portal
Intermediate or advanced excel skills to include ability to develop spreadsheets/manipulate data (e.g. use of Pivot tables)
Serve as a liaison to internal business partners, including the Corporate Security/Background Screening Investigations (BSI) team
Represent Talent Acquisition and drive integration between the BSI processes and Talent Acquisition processes for background check screening
Hold business partners accountable to established service level agreements via established SLAs/performance scorecard
Conduct scheduled and ad hoc reviews and maintain process documentation such as process maps, control plans, Talent Acquisition Resource Center (SRC) resource materials, etc
Partner with Talent Acquisition Ops Risk and Compliance Program/Policy owners (e.g., Global Background Check Program/Policy owner) to execute any process/program changes needed to drive compliance with legal/ regulatory requirements, mitigate risk and/or improve overall program effectiveness
Identify and escalate process/control risks via Talent Acquisition’s established risk governance process; take ownership to drive mitigation plans, as assigned

Senior Business Control Specialist Resume Examples & Samples

Participate in the development, management and routines and governance processes supporting CIP/CDD control tower and AML processes
Manage CIP/CDD daily monitoring, issues identification and remediation
Partner with Business Unit AML and technology teams to drive out the closed-loop feedback process and drive accountability for issue remediation and control enhancement
Build partnership with Operations business partners to manage capacity and ensure ongoing monitoring of the remediation process
Support business standard development in response to regulatory, audit, and compliance review exam findings for CIP/CDD data
Manage CIP/CDD data content evidence, recordation and storage
Drive business requirements for key CIP/CDD tech initiatives or integration activities
Integrate into the Consumer Bank data change mgmt process
5+ years of experience in process design, risk management or PMO roles
Strong Analytical capability to drive root cause analysis
Previous standards development and/or governance experience
Self-starter able to work with minimal oversight and guidance
Ability to work independently and manage multiple projects to established and sometimes aggressive timelines
Strong facilitation and interpersonal skills with the ability to build solid business partnerships and negotiate solutions; Biased towards action and ability to build consensus
Good knowledge of Microsoft Word, Excel, PowerPoint
Working familiarity with data management and technology disciplines
AML experience

Senior Business Control Specialist Resume Examples & Samples

Ability to build relationships and confidence to interact with various levels of management
Previous process design or business control experience
Must have desire and ability to learn new technology tools, applications or processes
Excellent organizational skills
Ability to handle competing priorities

Senior Business Control Specialist Business Controls & Exam Management Resume Examples & Samples

Acute attention to detail
Proficient in Microsoft Office applications, including Outlook, Skype and WebEx
Visio and/or ARIS user experience
Working knowledge of Consumer Banking Products and Services and Risk Control Framework

Senior Business Control Specialist Resume Examples & Samples

Knowledge of Fraud/Claims processes
Meeting facilitation
Delegation/assignment of work to others outside span of control
Translation and communication of complex process details into simple terms
Metric/scorecard/dashboard development
Critical thinking and deductive reasoning skills
Strong analytical skills and linear thinking
Previous risk management experience including High-Risk Process management and Risk Control Self Assessments

Senior Business Control Specialist Resume Examples & Samples

3-5 years of experience in Audit, Business Control, Finance, Compliance, Risk or other related experience
Strong understanding of IT general controls and other IT controls as indicated in COBIT
Experience of participating in and or managing regulatory and risk oriented application audits, SDLC reviews, continuous risk monitoring testing
Excellent project management, interpersonal, oral and written communication skills; strong attention to detail and accuracy
Exceptional analytical and critical thinking abilities; Able to develop and convey a point of view
Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude. Able to thrive in a dynamic team environment
Highly motivated self-starter with ability to multitask and complete assignments within time constraints and deadlines. Individual with desire to learn and teach others, high energy, positive attitude
Strong organizational skills and attention to detail with dedication to superior service
PC proficiency, including spreadsheet, word processing and presentation software applications
Experience with working with Internal Audit and other Enterprise Control Functions
Demonstrated knowledge of BAC RCSA framework and tools
Knowledge of issues management systems of record (eIMS, CMS)

Senior Business Control Specialist Resume Examples & Samples

College Degree or 5+ years of relevant experience
Technical background with Software Configuration Management, Software Development Lifecycle Knowledge
Ability to work through technical details with developers to adopt new technologies &
Skilled in combining, summarizing and interpreting data and information from multiple sources and creating management reporting
Flexibility and ability to influence others. Must be able to work for and with others
Proven ability to identify and implement process improvements
Superior MS Office skills including Excel, Powerpoint and Visio. Knowledge of MS Access desirable
Previous Bank of America, banking or financial experience. Working knowledge of BAC bank policies, programs, Enterprise Risk Framework, and Agile methodology are preferred
Risk and/or Security Management certification
Process design and process mapping proficiency
Experience in maintaining SharePoint and Discovery sites

Senior Business Control Specialist Resume Examples & Samples

Knowledge of mortgage origination process and familiarity with the regulations that pertain to that process
Ability to communicate clearly and concisely in both verbal and written form.
Experience with BofA mortgage-related process and system.-
Knowledge of regulatory and industry insurance requirements
Knowledge of Regulations related to First Mortgages and Home Equity Loans
Ability to analyze audit results and determine root cause

Senior Business Control Specialist Resume Examples & Samples

Coordinate materials, logistics and other preparation for upcoming audits and exams
Work with Front Line Unit and key support partners in gathering and reviewing requested materials to ensure completeness of materials being delivered and identify any risks or concerns
Monitor and track exam progress to ensure deadlines are met, materials are responsive, and all logistical needs are addressed
Escalate concerns to Exam Manager
Support the planning, organization and execution of Business Readiness Reviews, Deep Dives, and Site Visits as requested
Support other exam management activities or initiatives
Communication topics to include engagement preparation, information and data collection, escalation of issues, status and results. Discussions may include Audit and Exam personnel, Senior and Executive Leadership
Audit and Exam coverage will include First Mortgage, Home Equity, and Consumer Vehicle Lending products; for Consumer, Merrill Lynch, US Trust and Custom
3+ years Mortgage, Risk, Compliance or Audit experience, understanding of loan origination and/or fulfillment processes
Detail oriented with strong analytical, process, project management and organizational skills
Work in a team environment as well as independently
Excellent written, verbal and communication skills are required
Able to digest complex audit and exam requests and develop creative solution
Ability to multi-task with a high degree of organization within a dynamic fast-paced environment
Undergraduate Degree in Business, Finance, Economics or related discipline

Senior Business Control Specialist Resume Examples & Samples

Minimum of five years of experience in a financial services environment, GTS (Treasury or Cash Management) experience preferred
Preferred candidates will have a background in one or more of the following areas: Audit/Compliance/Underwriting/AML/Governance
Proven experience in a role that’s self-directed
Proven ability to manage timelines, and display sound judgment to escalate issues as needed
Strong analytical skills and sense of curiosity
Documented experience in systems/data orientation

Senior Business Control Specialist Resume Examples & Samples

In depth knowledge of the Consumer Vehicle Lending (CVL) policy and procedures and operational workflow
Strong knowledge of Microsoft tools including Excel, Word, and PowerPoint
Strong interpersonal and critical thinking skills
Strong understanding of the vehicle lending process
Strong written and verbal communication skills.
* Qualified applicants located outside these locations will also be considered ***
Vehicle Credit Underwriting experience
QA/QC Auditing experience
Process Design experience
CVL Systems experience

Senior Business Control Specialist Resume Examples & Samples

Tools Strategy Development – assists in development of the Enterprise Change Tools and Reporting strategy
Tool Strategy Delivery – assists in planning and implementation of the strategic roadmap to include research, analysis, process design, planning, work group and deliverable management
Tactical Delivery - translate complex strategy, ideas and concepts into tangible, executable tactical plans and deliver against them appropriately
Business Analysis - appropriately investigate, question and debate to understand business needs, assess root causes, determine challenges/risks, and determine tangible and intangible impacts to both Enterprise Change and the end-user
Integration - Network and influence across the enterprise and externally to bring effective solutions to the organization while considering risk appetite, outcomes, time and budget
Demonstrate ability to multi-task in a matrixed reporting environment
Excellent written and verbal communication skills including documentation of findings and recommendations and ability to communicate complex information in simple terms
Influence horizontally and vertically across the organization and diverse audiences
Exhibit strong relationship management and interpersonal skills
Proven ability to influence and guide partners to achieve the desired end result
Experience with Microsoft Office Suite of products including strong PowerPoint and Excel. Excel worksheet development and maintenance with expertise with formulas, pivot tables, and graphic charts
Experience with BAC Change and Project Management tools and processes a plus

Senior Business Control Specialist Resume Examples & Samples

Acts as Engagement Lead to facilitate completion of QA Program requirements
Partners with multiple lines of business to streamline risk and control governance activities and increase control efficiencies
Facilitates the accuracy, timeliness and completeness of the Process, Risk and Control data associated with several sub-LOBs
Identifies and makes recommendations to leadership to maximize efficient identification, assessment and remediation of risk
Facilitates consistent reporting that will keep all partners appraised of the various efforts
Maintains strong communication with leadership team to support and improve the associate and client experience
Must demonstrate effective analytical and risk management skills
Must demonstrate strong client and associate focus
Ability to analyze data sets in Excel and produce reports using Excel and/or Cognos
Excellent organization skills; ability to prioritize and handle multiple tasks
Knowledge of control functions and the process flows
Initiates and builds relationships with all levels of the organization
Excellent communication and written skills; clearly conveys concepts and information
Strong knowledge of banking systems, processes, clients and platforms

Senior Business Control Specialist Resume Examples & Samples

Responsibility for Quality Assurance Operations Standards, controls, and procedures
Driving cross-functional strategic initiatives
Designing, developing and implementing analytics in support of 11 Front Line Unit Quality measurements
Microsoft Office skills, specifically advanced Excel (v-look ups, pivot tables, etc.)
Experience building relationships with partners and presenting to leadership when needed
Previous experience in an analytical support role preferred
Microsoft Access database and SharePoint skills a plus
Knowledge of control environment desired

Senior Business Control Specialist Resume Examples & Samples

Coordination and organization skills, run meetings, ability to multi-task and work in a fast-paced high volume area
Demonstrate accuracy and completeness in all tasks, and follow-up as appropriate
Self motivated and demonstrates a willingness to accept additional responsibilities and projects
Provides analytical, administrative support within an internal control environment
Provides analytical support in executing internal control discipline and operational excellence with our Line of Business
Incumbents typically have over 5+ years of risk management experience
Individuals should be knowledgeable of policies, procedures and standards
Strong understanding/knowledge of Operational Risk, the Control Framework initiative & GWIM Operations

Senior Business Control Specialist Resume Examples & Samples

Understanding of Real Estate due diligence and documentation is required
Identify and escalate quality assurance findings promptly, following appropriate communication channels
Communication - clear and concise communication of quality assurance findings
Drive execution - ownership and prompt follow up on defect remediation; debate of disputes in a professional manner and in accordance with process and procedures
Drive Change - support project work across multiple teams/sites. Influence change by identifying process gaps and recommending appropriate solutions – in compliance with current laws and regulation
Collaborates – works effectively with others by establishing and maintaining positive working relationships
5 years of Document Administration experience

Senior Business Control Specialist Resume Examples & Samples

Develop and/or execute implementation plans
Ability to work in an environment that has high visibility with evolving structure
Strong relationship management skills. Ability to bring multiple stakeholders together, cut to the heart of issues to reach consensus and decisions, gain buy-in, resolving conflicts in a large, distributed organization
Demonstrates personal courage
Strong understanding of process analysis/tracking leading to improvement blueprints
Can influence without authority at all levels
Effective external lens regarding industry trends and forecast

Senior Business Control Specialist Resume Examples & Samples

Responsible for GP Program Oversight and Assessment report production and delivery
Identifying report enhancements including automation and efficiencies
Identifying themes and trends within reporting results
Leading consolidation of reporting results and associated commentary for Executive reporting
Gathering and organizing data in order to monitor and test the effectiveness of key controls and status of mitigation and action plans
Preparing documentation for the tracking, monitoring, and escalation of risk related issues to management
Familiarity with Global Procurement and associated operations, such as Vendor Management

Senior Business Control Specialist Resume Examples & Samples

College Degree or 10+ years of relevant business experience
Ability to understand and synthesize technical details and processes to produce clear summary of an issue
Familiarity with contemporary computing infrastructure terms and concepts, e.g Cloud and virtual computing, mainframe, grid and distributed computing, beg data environments, etc
Experience in working with or supporting infrastructure or application development areas
Skilled in combining, summarizing and interpreting data and information from multiple sources and creating management-level reporting
Ability to build partnerships, influence others, overcome barriers, achieve results, and work with and for others
Ability to use both qualitative and quantitative data analysis techniques and tools and demonstrated ability to effectively use metrics
Superior MS Office skills including advanced Excel and Powerpoint. Knowledge of MS Access, SharePoint and Visio will be nice to have
Previous Bank of America, banking or financial experience. Working knowledge of BAC bank policies, programs, Enterprise Risk Framework, and methodologies are preferred
Experience with Governance or compliance processes
Management Experience
Analytics, machine learning or data mining experience

Senior Business Control Specialist Resume Examples & Samples

5+ years of relevant experience - (business control and issue management, risk control, credit risk, underwriting, operations, strategy, and/or compliance)
Ability to effectively host productive meetings remotely with FLU, peers, executives, and partners
Above average MS Office skills including Excel, PowerPoint, Word, and Visio. Knowledge of MS Access desirable
College degree
Lending authority

Senior Business Control Specialist Resume Examples & Samples

Strong attention to detail and communication skills
Works well in a matrixes environment across multiple businesses
Ability to effectively manage multiple projects with competing deadlines
Issues Management Business Controls experience
Knowledge of creating Action plans

Senior Business Control Specialist Resume Examples & Samples

Experience in building robust preventive and detective controls as well as rationalizing controls
Proficient in Microsoft Office applications, including Visio, ARIS, Excel, Powerpoint and WebEx
Six Sigma and/or statistical analysis experience
Working knowledge of Risk Control Framework

Senior Business Control Specialist Resume Examples & Samples

Manage portfolio of risk issues identified for the organization
Facilitate sessions with risk owners to fully document and obtain approval for issue templates
Facilitate and project manage a number of self-identified audit and risk issues
Interact with stakeholders, audit representatives, and executives to drive delivery of artifacts required for action steps
Develop comprehensive presentations
Maintain portfolio reporting, interdependency mapping and resource leveling. Manage risk related requests and cadences from external partners
Create, update, and manage risk issue records in all applicable systems of record
Outstanding verbal and written communication skills. Ability to translate complex concepts to difference audience levels
Demonstrated ability to manage multiple assignments, prioritize work in a timely manner, and successfully drive for results past roadblocks
Standard project management, stakeholder management, risk management, and interdependency mapping
Understanding of bank risk systems and language (STORM, CMS, pSIAI, risk score methodology, etc.)
2-5 years’ experience with design of operational risk controls
2 years of experience identifying & managing risk issues through the risk pSIAI process
Proven facilitation and presentation of executive level meetings
2-5 years’ experience as a Project or Program Manager – PMP Certification a plus
Knowledge of ITIL/ITSM processes
Policy or process governance experience

Senior Business Control Specialist Resume Examples & Samples

Risk Management advocate with responsibility for identifying, managing and monitoring operational, reputational and compliance risk through proactive identification and management of Issues; process, risk, control inventory; and QA assessments
Partners with GDCE Resource Management (including Third Party engagement) experts to understand key business processes executed with the GDCE Resource Management purview (including upstream and downstream impacts) and evaluate the inherent risk of the processes as high, moderate or low risk taking into consideration Corporate Operational Risk’s 12 principle-based criteria
Designs, implements and actively manages controls to mitigate inherent risks
Insures compliance with applicable laws, rules and regulations
Proactively identifies process and control deficiencies and makes recommendations regarding solutions
Facilitates research needs, root cause evaluation and associated remediation efforts to eliminate or reduce risk
Coordinates engagements, designs test plans and responds to complex emerging issues on criteria that may or may not be performing as expected
Analyzes details, summarizes findings and makes solid recommendations based on trend analysis
Understands business policy, procedure and processes
Familiarity with the following Bank standards is a plus: Quality Assurance (QA) Program Standard, Risk and Control Self Assessment (RCSA) Program Standard, Issues Standard, Third Party Security Standard, Vendor Management Program Standard, and Enterprise Third Party Policy
Incumbent must have a 3-5 years professional experience in a role that required focus on Risk. Examples: 3-5 years in operations control, risk management, testing, compliance, vendor management, sourcing or audit/regulatory experience
Analytical mind set with ability to quickly assimilate complex information and provide analysis
Demonstrates a high degree of intellectual curiosity
Professional history of being able to effectively work on teams with good interpersonal skills and a drive to succeed
Strong organization and communication (verbal/written) skills; attention to detail and a high level of accuracy in work product
Ability to work with minimal supervision
Ability to navigate in a highly complex organization and operate effectively in changing environment
Ability to perform time sensitive tasks in a deadline oriented environment
Able to connect processes with controls to ensure compliance with investor guidelines and federal/state regulations
Able to understand information and foresee impact to upstream/downstream processes

Senior Business Control Specialist Resume Examples & Samples

Familiar with the QA Standard and its requirements
Develop process maps, control plans, metrics, and FMEAs (including identification of primary Risks)
Facilitate meetings (gather/create/coordinate content)
Interact with LOB, Risk, and Compliance partners on a regular basis
Participate in coordinating Risk Control Self-Assessment (RCSA) activities for the Retail, Preferred and Small Business Products and Pricing organization; ratings for control design, control performance, and overall control effectiveness for the sub-processes
Strong use of Excel and PowerPoint
Process Map and Control Plan development experience
Comfortable facilitating meetings with a large # of participants; and using WebEx
Excellent communication and written skills; experience with creating presentations

Senior Business Control Specialist Resume Examples & Samples

Responsible for the overall execution of the program
Orchestrate the Legal, Risk, and Compliance engagement &approvals as necessary
Engage LOB/Product content owners as required to ensure content is up to date
Validate E2E Impacts to testing for contact center associates in partnership with testing teams
Self-motivated, has strong process design skills, and is detail oriented
Ability to manage relationships with partners is critical, due to the nature of managing processes that cross segments

Senior Business Control Specialist Resume Examples & Samples

Supporting the GBAM Technology business continuity program providing direct support to Fixed Income, Currencies and Commodities (FICC) Technology Globally
Driving maintenance of FICC Tech application inventory
Liaising with GMT application teams and business groups to prepare/manage BCP documentation
Coordinating, publicizing and assisting in managing the GBCR and One-off recovery exercises for GBAM Technology functions and applications (including preparation of test scripts, reporting on results, and following up on issues)
Interfacing between GBAM Technology, Enterprise Change Technology & Operations (ECT&O) and Global Business Continuity & Recovery (GBCR)
Ensuring test compliance against Bank of America testing regime for both application and business recovery testing
Proactively identifying areas for improvement, and drive improvement plans
Providing BCP awareness materials and training for GBAMT associates
Providing business continuity subject matter consulting support in audit and regulatory matters
Providing training, guidance, and administration on BCP tools (LDRPS/CPT, ENACT, etc.)
Emergency Management Response: Work as part of a team to provide 24 hour on-call support as and when necessary

Senior Business Control Specialist Resume Examples & Samples

Strong attention to detail skills
Strong technical skills including experience using MS Excel and Access. Experience handling large amount of data preferred
Demonstrated ability to improve controls or enhance operational processes
Self starter – works on own initiative
Organized, detail oriented & skilled in handling multiple priorities with tight deadlines in a fast-paced environment
Candidate must be comfortable interfacing with various groups at all levels, including Middle Office, Technology teams and Operations. Soft skills include assertiveness, influencing and diplomacy skills
Demonstrated ability to present viable solutions and obtain buy-in, and be able to understand and manage the sensitivities of multiple stakeholders
Self-motivated. Demonstrate the ability to multi-task in a fast-paced environment and effectively manage multiple initiatives simultaneously
Accounting, Finance, Economics, Engineering or Quantitative degree
Experience with trading products in capital markets preferred
1 - 3 years industry related experience
Results oriented - Project Management Skill

Senior Business Control Specialist Resume Examples & Samples

Must have at least 3-5 years of professional experience in a Quality Control function
Must have at least 3-5 years of professional experience in an Operations role
Experience in a role requiring heavy research activities
Experience with the following systems: LEO, GDS, and/or NICE

Senior Business Control Specialist Resume Examples & Samples

Audit/Compliance/Risk/Regulator and Self-Identified Audit Issue (SIAIs) Issue Management
Process Risk and Control (PRC) Framework and Inventory
Centralized Audit management
Enterprise Policy / Standard Adherence
GWIM and LOB Procedure Oversight
Enterprise Risk Initiative coordination
Third Party Governance
5 years Operations, Services or Risk experience desired
Strong project management skills and ability to lead
Strong understanding/knowledge of Operational Risk, the Control Framework initiative
Understanding of QA/QC, issues management (SIAI), PRC inventory desired
Ability to communicate/articulate issues clearly and concisely, especially to senior management
Excellent organization skills and ability to multi-task and work in a fast-paced area
Proficient in Microsoft Excel, Word and PowerPoint – advanced Excel skills desired
Detail oriented, analytical and control mindset

Senior Business Control Specialist Resume Examples & Samples

Ability to dissect, distill and simplify data
Strong problem solving / analytical skills
Builds / fosters relationships and navigates across divisions
Strong ability to influence
Highly adept at written/verbal communication
Strong business acumen of financial service companies and/or technology & operations functions
Microsoft Access
SQL coding
Tableau, MicroStrategy or other reporting overlay tool
SharePoint (preferably developer level)

Senior Business Control Specialist Resume Examples & Samples

Maintaining the Global Procurement Testing & Assessment procedure and related sub-processes while ensuring compliant execution of procedure requirements
Leading and driving Testing & Assessment governance functions for decisioning/changing testing activities, ensuring appropriate resource allocation and capacity planning, development/maintenance of the schedule, quality assurance process and gap management
Developing and maintaining a governance operational calendar and schedule; driving execution and delivery of key activities across functions
Leading/driving discussions across different control function relationships
Maintaining a thorough understanding of the Vendor/Third Party Management program requirements
Experience executing or supporting risk and control activities
Requires strong organizational and communication (written/oral) skills, attention to detail, analytical/problem solving skills
Third Party Program / Vendor Management and/or Sourcing Experience
Effective Leadership and influence/negotiation skills

Senior Business Control Specialist Resume Examples & Samples

Proactively review critical Financial Center processes to identify emerging risks
Monitor key data inputs to identify emerging risks (i.e. The Water Cooler, Speak Up, etc.)
Design and perform assessments to identify defects and control failures
Create job aids and train Quality Assurance Monitoring (QAM) teammates, when applicable
Document results and track potential issues
Create executive documentation of risk recommendation and pre-socialize with process owners to gain agreement and/or debate
Deliver risk recommendations, based upon assessment results, to Line of Business, including those that may warrant opening an Self Identified Audit Issue (SIAI)
Proactively identify internal processes that may benefit from updates/streamlining
When applicable, support Process Owner after an issue has been opened by designing/updating QA assessment plan to help support closure of issues
Self-starter able to work independently, with minimal oversight and guidance
Knowledge of Financial Center Channel and applications/tools and technology systems used by associates (myKeys, myTasks, Interact, CAM, etc.)
Knowledge of Financial Center Operations Processes (PRO, OMP, etc.)

Senior Business Control Specialist Resume Examples & Samples

2 years Operations, Services, or Risk experience
Demonstrated ability to work with a 'sense of urgency' in order to meet critical deadlines
Detail oriented with strong investigative and problem solving skills
Knowledgeable of policies, procedures, and standards
2+ years Operations, Services, or Risk experience

Senior Business Control Specialist Exam & Issues Resume Examples & Samples

Business Controls, Process Design, Audit or Risk background
Solutions oriented-Agility to adjust, react with optimism and professionalism by utilizing critical thinking skills / business acumen and resources to make sound business decisions and reduce risk
Strong MS Word, Excel, Visio, SharePoint and PowerPoint skills
Business Control Management Experience

Senior Business Control Specialist Risk Resume Examples & Samples

5+ years of risk management and LOB/ECF experience (with people processes
Ability to solve complex problems through root cause analysis, management by fact and collaboration across wide constituency
Ability to interact and influence
Six Sigma and process design skills
Experience leading multiple business-operations
Analytic skills; ability to translate large quantities of data for leadership

Senior Business Control Specialist Resume Examples & Samples

Minimum 3 years of experience working in a call center, preferably call center management
Experience working both in an inbound and outbound call center
Functional knowledge of customer outreach laws and regulations TCPA/FDCPA
Previous experience with ARIS mapping
Knowledge of critical contacts i.e. Legal, Risk, Compliance
Ability to engage key partners and stakeholders across multiple LOBs and influence their commitment to risk governance and oversight
Superior verbal and written communications skills, including the ability to synthesize complex information to distill and deliver a concise, salient message suitable to any audience from LOB employees to senior executives and auditors
Experience with call center reporting and KPI/KRI metrics
Knowledge of alternate contact channels beyond traditional inbound and outbound call centers
Involved in working with privacy compliance and operational risk partners
Ability to articulate Call Center strategies for contacting customers
Previous experience in Risk Management capacity at Bank of America
Previous ownership of issue remediation including MRA, SIAI, CIAI
Familiarity with Aspect suite of products ( ALM, UIP, Empower)
Experience with CIP/CDD requirements

Senior Business Control Specialist Resume Examples & Samples

Manage current inventory of Client Underwriting and Protection High Risk Processes (HRPs) and Sub Process (HRSPs, MRSPs, LRSPs) within the PRC Inventory ensuring compliance to the Quality Assurance Program Standard
Partner with the FLU to complete ongoing assessments of business processes and activities to determine new additions to the PRC Inventory
Implement and manage Controls and Metrics to mitigate risks associated with the processes, identify and remediate gaps as needed
Monitor Issues, Audits, Independent Testing and Compliance Risk Assessment results for impact to HRP Process health
Own routines with key business partners, such as Process owners, Control owners, Compliance and Operational Risk, to evaluate process and control performance
Develop process mapping documentation to support HRPs and End to End Product views
Develop and oversee Risk Reduction Plans as needed
Support RCSA reviews and deliverables as needed
Support PRC related MRA and Issue work as needed
At least 3 years’ experience in Underwriting -or- Consumer Fraud Management -or- associated Business Control functions is strongly preferred
Strong understanding of Underwriting and/or Fraud Operations and associated regulations, policies and procedures
Previous experience delivering High Risk Process work
Ability to successfully drive/manage multiple programs and initiatives simultaneously
Ability to form effective cross functional partnerships and drive strong teamwork and collaboration
Working knowledge of Visio and/or ARIS

Senior Business Control Specialist Resume Examples & Samples

1 year of Business Control experience
Collections Experience
Superior leadership, problem solving, and organizational skills
Proven analytical, logical reasoning, and problem solving skills
Microsoft Office (Word, Powerpoint, Excel) proficient
Risk & Compliance background

Senior Business Control Specialist Resume Examples & Samples

Drive issue identification and management activities across Global Banking and Markets (GBAM) Operations globally, with focus on EMEA
Ensure issues are identified, managed effectively and remediated including the identification and escalation of issues within GBAM Operations COO, as well as leading remediation of select issues across GBAM Operations
Drive risk management governance and routines for the EMEA GBAM Operations organization
Drive process improvements across risk management activities
Support reporting needs and data analysis of risk management information
Participate in policy review and deployment activities across GBAM Operations, working jointly with Compliance and the divisions on the review and implementation of changes
Participate and/or lead control assessments across the organization, utilizing experience in Operations and Risk Management to deliver value to the organization
Operations and/or risk management experience either within a Global Markets or Banking environment
Bachelor Degree or equivalent
Risk Qualification would be an advantage
Excellent communication skills both verbal and written; must be able to appropriately convey ideas, concerns and opinions across differing levels of management
Is intellectually curious; constantly seeks to learn and advance his/her knowledge
Must be pro-active, enthusiastic, flexible, results driven with attention to detail
A team player who must be able to work under pressure, manage multiple priorities, using initiative to meet deadlines without close supervision
A disciplined thinker and capable of working across organizational boundaries in a very demanding, high-output environment

Senior Business Control Specialist Resume Examples & Samples

Partner with test design to provide subject matter expertise regarding the build out of test scripts
Conduct testing on various line of business procedures/guidelines to ensure adherence and compliance to regulatory rules and laws throughout the AMRS, EMEA, & Asia region
Identify, document, respond, and escalate risk findings within scope of test
Examine systems of record and imaged documentation for accuracy, completeness and compliance with local and foreign Federal Regulations and company policies, procedures and standards as described in test scripts
Provide analytical and subject matter expert support to compliance risk managers to assist in the evaluation, remediation, and closure of audit issues
Gather and organize data to escalate identified risk to promote and influence change
Analyze results and effectively communicate defects back to the line of business for remediation
Work with business subject matter experts as needed to understand global and regional Anti-Money Laundering requirements
2 years prior testing/test design experience
At least 1 year reporting analytics experience
2-3 years project management experience
Problem Solving Skills
Strong Communication Skills
Ability to synthesize information in order to drive team to results
Ability to work in a fast-paced environment
Excellent time management skills and ability to juggle multiple competing priorities
Ability to troubleshoot complex problems raised by stakeholders

Senior Business Control Specialist Resume Examples & Samples

Provide analytical support in executing internal control discipline and operational excellence within the business
Partner to identify governance and adherence gaps to risk related policies and standards and support adherence to Quality Assurance (QA) Program Standards
Maintain the Process Risk Controls Inventory and assist with risk reporting, including support delivery of divisional Risk and Control Self-Assessment (RCSA), Key Risk Indicators (KRIs) and QA Dashboards, and Operations Loss reporting
Assist with Issues Management governance and may lead issue remediation efforts, including escalation of risk related issues to management
Lead the CAO Global Records Management Program
Support governance routines as needed (i.e., risk forums and committee meetings)
Other ad-hoc projects and requests
5 years risk management, business control or compliance experience
Operational risk management experience
Compliance Experience
Direct KRI and reporting experience

Senior Business Control Specialist Resume Examples & Samples

Collections/Credit experience
Business Control experience
Ability to present on leadership calls

Senior Business Control Specialist Resume Examples & Samples

EPO Governance Design and Implementation
Executive Management Meeting Structure and Coordination
Implementation Planning Oversight
The ability to work across multiple Lines of Business and Control Partners
A minimum of five years of related experience

Senior Business Control Specialist Resume Examples & Samples

Lead and/or contribute to the documentation and evidencing of management routines, controls and monitoring for VCFS
Lead and/or support the ongoing oversight for outsourced servicing and collection activities performed for VCFS
Lead and/or support the governance of VCFS policies, procedures and customer communications to ensure timely periodic reviews and monitor/verify implementation of edits
May support the coordination and execution of third party onsite reviews, including planning, scheduling, participation in transactional reviews, post-review documentation and action plans for items requiring remediation
May interact with third parties and/or Third Party Management to support the required administrative activities in adherence with Enterprise Third Party Management Policy and Standard Operating Requirements
Support Regulator, Corporate Audit and Credit Review activities, as needed
Automotive lending/leasing servicing or collections experience, and/or Business Control, Operational Risk or Compliance background
Prior Consumer Vehicle Lending experience, and specifically the VCFS or bulk/flow relationship

Senior Business Control Specialist Resume Examples & Samples

Testing and implementation of new technology solutions providing additional functionality and increased efficiency
Proven track record (4 to 10 years) of experience in OTC Collateral Operations or OTC Product Control experience with particular emphasis on Credit Derivative and/or Interest Rate Derivative products
Have a solid understanding of the functional roles and responsibilities of at least three of the following six groups within an OTC derivative trading operation: Front Office – Marketers and Traders Middle Office – Product control functions involving derivative risk and P&L Back office – Master agreements, confirmations, trade/rate valuation and confirmation Corporate Treasury / Global Securities Operations Independent Price Verification Credit Risk Management
A basic understanding of financial markets documentation (ISDA, IFEMA, PSA, CSA)
Strong assertiveness, listening, influencing and diplomacy skills
Proficient with MS products: Word, Excel, and PowerPoint

Senior Business Control Specialist Resume Examples & Samples

Partners with multiple lines of business to streamline the process and increase control efficiencies
Identifies and makes recommendations to leadership to maximize efficiencies and resolve the root cause
Develop consistent reporting that will keep all partners appraised of the various efforts
Actively identify gaps in the client experience and service delivery and develop tactics to close gaps while ensuring responsible growth

Senior Business Control Specialist Resume Examples & Samples

Foster and mature an environment of self-examination, to identify, escalate, debate and remediate risk
Manage Architecture, Strategy and Data risk and associated remediation including CMS-Observations, Self-Identified, Audit and Regulatory raised issues
Manage adherence to the GBAMT risk programs with QA, Reporting and Governance as needed
Governance Key Risk Reporting on a monthly basis

Senior Business Control Specialist Resume Examples & Samples

Deep understanding of the business unit products, services and processes
Ability to build relationships across multiple businesses and/or business partners
Ability to analyze emerging risks
Balance competing priorities with urgency in deadlines
Extremely well organized
Exercise critical thinking and judgment
Business Controls experience
Audit/Exam management experience
Basic Project management skills

Download Senior Business Control Specialist Resume Sample as Image file

Related Job Titles

Senior Business Manager Resume Sample

Risk Control Specialist Resume Sample

Business Control Specialist Resume Sample

Business Control Manager Resume Sample

Senior Risk Specialist Resume Sample

Business Specialist Resume Sample

Business Systems Specialist Resume Sample

Business Control Resume Sample

Business Continuity Specialist Resume Sample

Senior Business Resume Sample

Entrepreneur Resume Sample

Business Manager, Senior Resume Sample

Browse More

Senior Business Control Specialist Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

6 Senior Business Control Specialist resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Global Collateral Management Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Issue Management Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Business Controls & Exam Management Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

Senior Business Control Specialist Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume