Business Center Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the business center job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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A Thompson

Adonis

Thompson

234 Liza Key

New York

+1 (555) 807 9884

234 Liza Key

New York

Phone

p +1 (555) 807 9884

Experience Experience

Houston, TX

Business Center Manager

Houston, TX

Rippin, Rogahn and Klocko

Houston, TX

Business Center Manager

Direct supervision of team members, including responsibility for
Hiring of all team members and monitoring new hire orientation procedures
Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment
Ensuring compliance with Standard Operating Procedures (SOP) as immediate supervisor of team members
Monitor and direct marketing activities within center to achieve pre-established sales objectives including monthly marketing calendars, media advertising, specialized sales, in-store signage, etc
Ensure team members within center are consistently applying FedEx Office Policies and Procedures
Ensure center cleanliness and execution of internal processes

Phoenix, AZ

Business Center Specialist

Phoenix, AZ

Pollich, Considine and Balistreri

Phoenix, AZ

Business Center Specialist

Leverage the voice of the customer to identify and make recommendations on products, brands and service improvements
Provides guidance and support to THD store and online associates who are seeking advice and expertise on how to address consumer issues
Research discrepancies and assist Customers with inquiries
Provide superior Customer Service with etiquette and positive attitude
Drive efficiency and change through continuous improvement – personal and team
Provide back-up support for other queues and departments as necessary
Develop and maintain strong product and feature knowledge for all brands

present

Phoenix, AZ

Business Center Lead

Phoenix, AZ

Howell, Gutkowski and Rippin

present

Phoenix, AZ

Business Center Lead

present

Provides work direction and training to other departmental personnel
Frequently performs all duties of Business Center Representative and Business Center Specialist
Coaches, develops, and trains Partners to maintain a positive team building environment
Complete all tasks assigned in Task Manager within the allotted time frame
Works closely with Cash Controller to ensure proper funds are order for Seasonal Check Cashing
Partner with Store Operations Leader and/or Department Manager to complete Money Services Business (MSB) Quarterly Checklist
Works closely with Cash Controller to ensure Standard Operation Procedures (SOPs) are maintained and Business Center transactions are precisely reconciled

Education Education

Bachelor’s Degree in Engineering

Loyola Marymount University

Bachelor’s Degree in Engineering

Skills Skills

Responsible for providing support to the Lead; Supervisors and Assistant Manager
Responsible for receiving; scanning; palletizing and transportation of inbound Table Top shipments to the x-ray and processing area
Responsible for processing packages & freight utilizing tracking software
Responsible for transporting shipments with shipping manifest to the convention or meeting room
Responsible for verifying all shipping manifests with guests during the delivery
Responsible for processing guest shipments through UPS; FedEx; or Freight software
Responsible for reviewing all documentation for accuracy and settling payment transactions
Ensures the Wynn standards of cleanliness and appearance are met or exceeded by inspecting all areas that are utilized for Table Top events
Maintains a safe and pristine work environment at all times in all areas and communicates with safety as a priority; follows department & company safety standards
Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests

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Regional Business Center Manager Resume Examples & Samples

Manage Sales Manager and Relationship Managers staff working in multiple states or large geographic areas to ensure all dealers are serviced timely and professionally. Monitor results of outside calling efforts to ensure the accomplishment of the regional business center goals of soundness, profitability and growth
Responsible for the regional business centers' strategic budget and planning process and implementation of the final corporate plan and budget
Mentor department heads and ensure they are versed in appropriate report analysis and regulatory requirements
Ensure that regional business center personnel are trained in their various job functions and are properly managed and scheduled effectively to satisfy all business needs
Review decline analysis with Senior Credit Manager regularly to ensure we are not missing opportunities
Make sure approved applications are booked. Examine deals and make strong consistent calls promptly
Notify region manager on competition pricing, product, procedures, and strategies
Four year college degree or equivalent education and related training
Excellent leadership and proven managerial skills
Ability to build teams and delegate effectively
Analytical ability & multi-task orientation
Demonstrated proficiency in basic computer applications such as MS Office products
Knowledge of systems and operations supporting the regional business center

RA Regional Business Center Manager Resume Examples & Samples

Develop and implement marketing strategies to effectively promote sales finance products in the market area
Confirm frequently in periodic reviews that all appropriate underwriting guidelines are being followed and give feedback to underwriters and relationship managers on the credit quality
Indirect management responsibility for all positions in the regional business center, including hiring, co-approving or recommending salary adjustments, performance reviews, terminations, and resolution of any employee issues
Work closely with the credit department to provide appropriate feedback to center personnel after loan and compliance reviews
Work with central or decentralized collections in obtaining delinquency goals and remarketing of repossessions
Ensure that regional business center meets all state and federal compliance and regulatory requirements
Market non-interest income products and manage product penetration within dealer base
Create and lead a productive and innovative team environment in all areas of the regional business center to promote efficiency and effectiveness
Hold regular staff meetings to discuss regional business center progress and get others involved in the daily operations of the center
Monitor current market conditions in the regional business center area and advise the region manager of any events that may affect the center or its program
Seven years indirect auto lending or equivalent related experience
In-depth knowledge of indirect lending function
Proven relationship building and sales experience
Excellent problem solving and interpersonal skills
Excellent marketing and communication skills
Ability to negotiate with employees and clients
Ability to analyze and spread dealer financial statements

Business Center Manager Resume Examples & Samples

1+ years of related retail experience, prior supervisory experience preferred
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure

Business Center Attendant Resume Examples & Samples

Ability to focus attention on details, be a clear thinker, analyze and resolve problems,
Exercising good judgment
Extensive knowledge of software applications and office equipment
Ability to communicate clearly and concisely with good and proper command of both
Russian and English languages (verbal, listening, writing)
Ability to produce grammatically correct and legible correspondence in both languages
Willingness and ability to be part of a cohesive team
Commitment to ensuring confidentiality of hotel guest and privileged hotel documentation
Ability and willingness to promote positive relationship with internal and external guests
Maintains professional appearance and proper grooming/dress habit
Ability to ensure confidentiality of guest and hotel information
Package, label and ship all Group packages and exhibits. Coordinate all billing information with meeting planners and ensure groups are charged correctly. Maintain all receipts for tracking and billing references. Deliver all packages to the Purchasing and Receiving Department
Package, label and ship all Group items left in Hotel as acquired by Loss Prevention. Maintain all packing slips for tracking reference
Lease and sell miscellaneous office supplies. Maintain proper paperwork for tracking and billing purposes
Provide meeting planners and business guests with administrative support. Xerox services, clerical duties, fax services, data entry etc. Bill for all guest services accordingly
Coordinate and maintain original copies of all billed services for accounting purposes
Maintain inventory of all electronic rental equipment, Business Center office supplies, shipping supplies, meeting planner’s kit, cell phones and accessories
Direct guests to their meeting/function rooms and all hotel areas when necessary
Coordinate delivery of packages and boxes to the proper meeting room, upon conclusion of the conference, meet with the meeting planner to obtain all the pertinent information regarding the shipping of materials back to their office. Do all the proper paperwork, labeling and follow through
Assist with any last minute changes to meeting agendas
Assist meeting planners with deliveries, faxes, telephone messages etc
Maintain complete knowledge of and comply with all hotel services/features and hours of operation, as well as departmental policies and procedures
Communicate daily with the Catering and Conference Services department to review status of in-house meetings and upcoming groups
Maintain complete knowledge in the use of all office equipment, computer and manual systems
Answer telephones within three rings, using correct salutations and telephones etiquette
Attend designated meetings, take minutes, transcribe and distribute
Document all guest requests/complaints and communicate such to respective personnel for proper handling. Follow up on guest satisfaction
Be actively involved in the Hotel Recycling Program and follow the recycling procedures in the department
Possesses knowledge/appreciation of The Ritz-Carlton Hotel Company, brand culture, philosophies and initiatives

Director, Women s Business Center Resume Examples & Samples

Provide overall management and direction for WBC’s programs and counseling activities, including but not limited to coordination of all aspects of class planning, administration and instruction
Prepare and submit annual SBA grant submissions; responsible for all aspects of contract/cooperative agreement/grant administration
Position the WBC to provide targeted services to women business owners in Fairfax County and northern Virginia with special emphasis on the needs of low-income and socially disadvantaged women
Develop and oversee the implementation of sound management practices to ensure client satisfaction and efficient service delivery to women business owners in northern Virginia
Achieve milestones and fulfill reporting requirements as spelled out in contracts, grants and cooperative agreements
Provide leadership to the WBC Assistant or Program Directors, support staff, subcontractors and volunteers; and conduct strategic and business planning activities for the WBC as needed
Represent WBC within the community and develop and oversee community outreach efforts
Recruit, hire, train and manage staff as required; establish job expectations; and conduct performance appraisals and professional development objectives for WBC employees
Serve as staff support for the WBC Advisory Board, a committee of the CBP Board of Directors; and
Establish and enforce administrative policies and procedures for the center
Advanced degree in business, a related field, or an equivalent combination of education and experience
Proven leadership and an understanding of issues impacting women business owners
Must be able to provide business advice to developing companies
Nonprofit management or leadership experience
Familiarity with women’s issues and experience with women business ownership issues
Business consulting experience
Public speaking skills; and
Proposal development and grant writing experience
Experience as a small business owner, manager or advisor is strongly preferred; and
Experience in operating a community-based program or in serving community-based programs

Business Center Attendant Resume Examples & Samples

Assists guests with their business center needs (e.g., making copies, sending faxes, typing) and bill services
Opens and closes the business center
Instructs guests on how to access the internet
Packages, labels and ships items for guests and ensures that charges are applied to proper accounts, room numbers, or credit cards
Coordinates delivery of packages, mail, faxes, and/or boxes to the proper meeting room or guest room
Contacts appropriate individual or department as necessary to resolve guest call, request, or problem
Processes all payment types such as room charges, cash, checks, debit, or credit
Balances and drops receipts according to accounting specifications
Monitors inventory of supplies and equipment and order general office supplies
Reports accidents, injuries, and unsafe work conditions to manager
Reports to work in proper uniform
Maintains positive attitude in high stress situations
High School Degree or G.E.D. preferred; current student considered
Previous experience in housekeeping or food service is preferred
Must be able to read, write, and understand English
Must able effectively communicate with others and follow written/oral instructions and procedures

Business Center Specialist Resume Examples & Samples

Answer calls from delivery agents, store associates and consumers
Negotiates resolutions with callers in a balanced manner utilizing the THD and Electrolux goodwill guidelines
Accepts ownership of assigned consumer cases and resolves each case in a timely manner balancing customer satisfaction and shareholder assets
Provides guidance and support to THD store and online associates who are seeking advice and expertise on how to address consumer issues
Documents all consumer issues and questions to keep an accurate record of information given and received in all necessary systems that report to GE, THD and Electrolux
Maintains Quality Assurance and Productivity goals, as well as other KPIs relative to case load and issue documentation/tracking
Provides feedback on continuous evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers
Makes good decisions based upon analysis, experience and judgment
Demonstrates patience while actively understanding situations
High tolerance for stress and ability to maintain composure at all times
Makes effort to understand a situation before making judgments and acting
Effectively demonstrates attentive and active listening skills
Reads situations quickly and can skillfully negotiate in tough situations
Has demonstrated superior functional and technical knowledge of a Customer Service Representative position
Exceptional customer service orientation
Deep understanding of call center processes and call escalations types
Strong de-escalation experience and knowledge of consumer goodwill processes
Product knowledge (both feature and technical based)
Strong decision-making, problem-solving, and analytical skills with particular attention given to detail and accuracy
Proficiency in use of SAP CRM, REX and SA
Intermediate knowledge of Microsoft Word and Excel

Branch & Business Center Manager Resume Examples & Samples

Knowledge and ability to determine and satisfy client needs and maintain a partnering relationship during engagements; includes influencing, communicating, presenting, facilitating, managing and developing others
Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact
Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers
Ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability

Branch & Business Center Assistant Manager Resume Examples & Samples

Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients
Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being
Applies diverse tools, tactics and techniques to persuade customers to buy an array from the suite of banking products or services. Identifies prospecting approaches to identifying potential customers and creates opportunities in order to sell financial solutions and ideas to customers

Business Center Specialist Resume Examples & Samples

Manage customer interactions professionally, efficiently and with excellent communication skills
Provide exceptional customer service by acknowledging and appropriately greeting every customer in a timely manner. Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution
Develop and maintain relationships with internal sales team members and external customers by providing administrative support for post-delivery issues including damage claims, parts replacements, etc
Enter and manage product orders and special services requirements, such as delivery and installation
Leverage the voice of the customer to identify and make recommendations on products, brands and service improvements
Adhere to published policies and procedures
Develop and maintain strong product and feature knowledge for all brands
Exceed established key performance indicator metrics such as: quality, customer satisfaction, attendance, adherence to schedule, average handle times, and resolution
Drive efficiency and change through continuous improvement – personal and team
Provide back-up support for other queues and departments as necessary
Excellent communication skills - verbal, written and digital (email, chat, text)
Demonstrated customer obsession resulting in the ability to meet and exceed consumer needs
Pro-active problem solving skills
Ability to work well within team environment
Intermediate proficiency with keyboard (40 wpm) and Microsoft Office applications
Strong selling and persuasion skills
Successfully navigates through ambiguity and change
Bilingual capabilities a plus
Career ambitious
Proficient in the use of computerized business applications; Windows, Excel, Power Point, JDE preferred
Must successfully complete initial training with a passing score

Business Center Manager Resume Examples & Samples

Actively involved in the outside calling program developing existing customers, centers of influence, and prospects; Contacts customers and businesses, community, and civic organizations to promote goodwill and generate new business
Analyzes financial statements and recommends loan structure based on customer needs in accordance with bank policy
Analyzes applicant financial status, credit, and property evaluation to determine feasibility of granting loans
Compiles loan package and facilitates negotiation of loan structure with applicant, including fees, loan repayment options and other credit terms to include negotiation of terms and conditions of loans with clients
Packages and presents loan proposals to appropriate approval authority
Actively monitors loan portfolio to ensure credit quality
Promotes and cross-sells other products and services as appropriate to customer requirements and opportunities for cash management and wealth management
Conducts sales debriefs, weekly staff meetings, goal setting, and in-branch promotions to ensure support of current campaigns & alignment to corporate strategy
Maintains a customer service culture by focusing on customer needs and managing staff to high customer service levels
Participates in and manages the lending function of the branch to include both consumer and small business; examines and evaluates loan applications
Manages branch and personal portfolio asset quality through delinquency tracking and past due loan collections of business loans
Attends Branch Manager meetings conducted by LOB Management to stay informed
Supports Customer Service Supervisor / Manager in the FTE Staffing & Scheduling process ensuring the branch has appropriate staffing considering scheduling, training, vacation, leaves of absence, sickness, and duty assignments ensuring the efficient operation of the branch
Provides supporting guidance, leadership, and coaching to the Customer Service Supervisor / Manger & platform staff; confers with subordinate personnel to discuss operational & procedural changes; provides counseling and recognition
Provides support in leading the branch staff to achieve optimum sales referrals through effective sales campaigns/programs, sales coaching, development and behavior modeling
Performs managerial duties including hiring, progression monitoring, promotion, quarterly career path & performance coaching, and performance evaluation
Supports completion of branch regulatory compliance through computer-based training module completion and other Hancock University efforts/classes
Supports completion of Branch Disaster Recovery Planning with Customer Service Supervisor / Manager to ensure employees are prepared for all facets of pre and post-disaster events
Supports employee training efforts to improve efficiency and ensure conformance to standard procedures and practices
Supports enforcement of personnel professionalism to include demeanor, dress, and station orderliness
Responsible for managing income and expenses and balance sheet growth for assigned branch or branches
At least four to six years related management experience
Advanced credit analysis experience including financial analysis skills in order to interpret financial statements
This position requires National Mortgage Licensing System and Registry (NMLS) registration under the Safe Act of 2008. As such, upon active employment you will be required to either register on NMLS or re-register and move your previous registration. Your continued employment in this position is contingent upon successful registration immediately after your start date and annual renewal of your registration thereafter. In addition, information obtained during the registration process may impact your employment
Proficiency with Microsoft Office products
Excellent communication, analytical, customer service and organizational skills
Ability to work effectively with all levels of personnel
Strong presentation and training skills

Business Center Managing Leader Resume Examples & Samples

Minimum Bachelor’s degree in engineering, business, and/or related field required
Minimum 10 years of combined management and environmental services work experience directly related to the Consulting Engineering Industry or equivalent
Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented
Must have a commitment to the vision and mission of Stantec and the Business Line at all times
Understanding financial reporting and ability to impact positive changes on AR, WIP, Utilization and Budget targets
Excellent organizational, strategic, planning and implementing skills
Committed to succession planning and staff development
Able to build and maintain lasting relationships with corporate departments, key business partners, and clients
Strong presentation, written, and verbal skills with ability to clearly convey information to a variety of audiences
Can negotiate skillfully in challenging situations with both internal and external groups
Proven skills to interact effectively with employees in order to direct work flow, assess performance and assign duties
Able to create realistic schedules, set SMART objectives and meet deadlines
Ability to assign and delegate work, problem solve, answer questions and evaluate results of performance
Must be comfortable and competent in a range of venues when there is need to represent the organization as required
Performs well under pressure
Works effectively in an entrepreneurial, collaborative environment, and is able to direct and work in harmony with a diverse group of highly motivated and capable individuals
Valid driver’s license and ability to travel
Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, Adobe products and able to quickly grasp internal business systems and tools

Business Center Resume Examples & Samples

Responsible for providing support to the Lead; Supervisors and Assistant Manager
Responsible for receiving; scanning; palletizing and transportation of inbound Table Top shipments to the x-ray and processing area
Responsible for processing packages & freight utilizing tracking software
Responsible for transporting shipments with shipping manifest to the convention or meeting room
Responsible for verifying all shipping manifests with guests during the delivery
Responsible for processing guest shipments through UPS; FedEx; or Freight software
Responsible for reviewing all documentation for accuracy and settling payment transactions
Ensures the Wynn standards of cleanliness and appearance are met or exceeded by inspecting all areas that are utilized for Table Top events
Must be able to communicate effectively with internal and external guests and employees; while maintaining tact, diplomacy and patience during each interaction and responsible for addressing a guest complaint in a timely manner
Maintains a safe and pristine work environment at all times in all areas and communicates with safety as a priority; follows department & company safety standards
Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests
Attends required training classes & incorporates knowledge gained into their daily work practices
Looks for opportunities to assist peers, guests, other departments or leaders at all times
Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork. Awareness of guest experience; smiles; makes eye contact; communicates professionally
Performs all other job related duties as assigned

VP, Spokane Business Center Resume Examples & Samples

Excellent leadership and superior interpersonal skills. Demonstrated ability to manage large groups of people (100+) in a site environment and to work effectively as a key business partner within a larger corporate framework
Ability to establish and maintain relationships with multiple levels of management
Ability to successfully manage agent/customer relationships, performing in a consulting role as needed
Outstanding communication skills with ability to adjust level of detail based on audience needs including internal as well as external stakeholders
Demonstrated exemplary facilitation and platform skills, including ability to deliver sales presentations as necessary
Ability to represent the company in the local community
Ability to successfully manage multiple, simultaneous high-impact projects
Demonstrated commitment to diversity and maximization of organizational talent
Demonstrated personal drive and sense of urgency
Develops and maintains a thorough understanding of the personal property and casualty business
Detects and anticipates markets and business climate changes and acts accordingly. Maintains a broad understanding of internal and external threats and opportunities
Earns and deserves recognition as an industry leader
Knowledge of property and casualty insurance industry, call center operations and facility management
Prior experiences which demand vision, risk taking and responsibility for others
Job, project and other forms of experience which encourage the development of broad knowledge of insurance & small commercial products, underwriting, marketing and finance specifically
Experience with the independent insurance agency and other delivery systems
Assignments in both the field and Home Office
Experience in managing team oriented culture
Excellent leadership and superior interpersonal skills

Business Center Lead Resume Examples & Samples

Actively leads Partners in superior Customer Service, knowledge of services and products, and utilizing suggestive selling techniques
Provides work direction and training to other departmental personnel
Coaches, develops, and trains Partners to maintain a positive team building environment
Works to achieve financial goals through monitoring department budget and payroll, increasing sales through merchandising, and leading partners in active selling of Services Co products and services, and may prepare work schedules
Ensures all Services Co products, services, and equipment are fully stocked and functional
Maintains communication with designated Operations Leader regarding department activities, needs, opportunities, achievements, and promotional ideas
Ensures compliance with Services Co Store Operation Procedures (SOPs) and compliance with H-E-B Money Services Business (MSB) guidelines
Partner with Store Operations Leader and/or Department Manager to complete Money Services Business (MSB) Quarterly Checklist
Visits the department website for weekly roadmaps, departmental communications, and departmental resources
Works closely with Cash Controller to ensure Standard Operation Procedures (SOPs) are maintained and Business Center transactions are precisely reconciled
Works closely with Cash Controller to ensure proper funds are order for Seasonal Check Cashing
Troubleshoot all Business Center transactions including researching and resolving variances
Complete all tasks assigned in Task Manager within the allotted time frame
Frequently performs all duties of Business Center Representative and Business Center Specialist
1 - 2 years of previous experience in the Business Center preferred
MSB and AST Certified
Exhibits great customer service skills
Ability to lead and motivate self and others
Ability to be proactive in seeing problems and resolving them quickly (including the appropriate store leadership when necessary)
Ability to remain composed in stressful situations
Ability to organize and manage multiple priorities and to create and maintain a positive work team, with strong interpersonal, verbal and written communication skills
Values Diversity
Ability to pay attention to details and to work precisely
Must be able to lift up to 42 lbs
It is the responsibility of the individual partner to never lift beyond his/her own safe limiting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the item down

Business Center Specialist Resume Examples & Samples

Proficient at conducting transactions on the H-E-B POS System
Knowledge of products and services and utilizes suggestive selling techniques
Capable of handling large sums of cash
Understands the Refund Policy and Procedures and is able to process returns and issue rain checks
Able to facilitate all services offered in the Business Center using all equipment and tools
Communicates feedback to Store Operations Leader and Department Manager as needed
Research discrepancies and assist Customers with inquiries
Understands recall process
At least 1 year of experience in the Business Center preferred
Certified Alcohol Seller's Training (AST)
Able to work in a fast paced and demanding environment
Ability to work with partners and customers and be attentive to their needs and concerns
Occasionally: walks, reaches at overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches with fingers, and performs fine motor movements
Constantly: stands, reaches at waist, and grasps

Business Center Rep Resume Examples & Samples

Provide superior Customer Service with etiquette and positive attitude
Certified and knowledgeable of all requirements, policies and procedures including MSB and other financial services
Conducts, processes, and reconciles services and understands policies and procedures
Answers telephone appropriately, can effectively handle customer concerns and complaints
Adheres to company security/confidentiality guidelines
Previous checker experience preferred
Money Service Business (MSB) Certified
PC skills to include Email and Intranet navigation
Must be able to manage in excess of 50 lbs
It is the responsibility of the individual partner to never lift beyond his/her own safe limiting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the item down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager

Business Center Managing Leader Resume Examples & Samples

Overall fiscal and operational responsibility/performance for the Group
Manage recruiting and staff training within the BC
Identify and actively manage business development and enhancement opportunities
Participate in/lead proposal preparation /consultation
Implement /manage continuous improvement of systems and technology
Lead by example, encourage innovation, and provide opportunity
Maintain client engagement while upholding personal utilization targets
Establish /maintain Stantec's position as one of the top three professional services firms in the region for Community Development
Prepare an annual BC strategic business plan outlining the vision, focus, and priorities for implementation and to set specific goals for performance and/or growth for the BC, as well as prepare the annual budget
Ensure that Health and Safety key performance indicators are achieved and take the lead on developing a Health and Safety culture within the BC
Ensure the delivery of the BC’s employee compensation, career development and performance reviews, and bonus allocation processes in conjunction with the other BC leaders
Ensure compliance with Stantec's policies, practices, and procedures by all staff within the BC

Business Center Team Lead Resume Examples & Samples

Experience with commercial and industrial electric/gas rates
Working knowledge of SAP both front (CRM) and back office (ECC)
Technical understanding of natural gas and electrical systems and operations
Proven knowledge of our commercial and industrial billing rules
Strong computer skills with MS Office products; advanced skills with Microsoft Excel

Business Center Manager Resume Examples & Samples

Lead by example that Safety is a way of life
Sets a high standard for ethics and compliance, ensuring business processes adhere to our business conduct policies and procedures
Provide leadership, direction and customer focus in meeting the short and long term goals and objectives of the Business Center. This position oversees the planning and direction of the assigned Business Center
Position requires a financial acument! Work closely with finance to prepare monthly/ quarterly forecasts and on an annual basis, the annual plan. Assure accuracy of standards. Monitor financial performance daily through the daily P&L (Shipment/ Sales, Variable Costs, Labor Efficiency, Absorbtion and Net Production are key daily metrics)
Position has oversight for Business Center Engineering and Quality resources within the Business Center as well as direct involvment in New Product Introduction (NPI) and overall quality improvement activities (Yield, Scrap and Rework.)
Position requires a customer focus! On-time delivery and Customer returns/ delivered quality are key metrics. Interface with Program Mangment and Account Managers. Participate in daily/ weekly customer status meetings. Participate/ support the NPI Phase Gate Process
Plan/ schedule the Business Center manufacturing operations. Establish production goals. Communicate daily progress towards achieving the monthly objectives through Daily Management Meetings. Lead the Business Center in the effort to achieve those goals
Work to fully implement Product families and their associated manufacturing flow paths. Monitor work flow to insure that schedules are met, bottlenecks are indentified and effectively managed. Analyze and implement process flow improvements
Develop and operation that fosters continuous improvement. Lead cross-functional improvement initiatives for safety, on-time delivery, production efficiency, and quality. Implement strategies to increase efficiency, improve quality, improve on-time delivery and ensure continuous improvement. Work with quality assurance to identify and correct product or system deficiencies. Manage cost reduction and capital project implementation, as assigned
Determine and assure appropriate personnel staffing. Develop capabilities through teaching, coaching, establishment of high standards and ensuring accountability. Exhibit and promote an attitude within the Businesss Center that assures an engaged and energized workforce. Regularly conduct quality, safety and communication sessions
Bachelor's degree from an accredited college and/or university
8+ years experience in Manufacturing
2+ years experience in management/leadership role
Must meet ITAR compliance requirements which means that employees must be a Citizen or national of the United Stats or permanent resident legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position
Experience in the investment casting industry a plus
Strong leadership skills that creates an engaged employee environment
Ability to prioritize and handle multiple assignments
Able to drive improvement through the implementation of the lean manufacturing principles, total quality practices, six sigma
Demonstrated results in leading manufacturing excellence
A strong technical understanding of manufacturing processes
Strong analytical, problem solving, communication, interpersonal, organizational and negotiation skills
Strong financial literacy
Experience with tooling, molds and dies relating to the Investment Casting, Injection Molding, or Stamping Industries is preferred