Account Manager, Corporate Resume Samples
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Account Manager, Corporate Resume Samples
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MM
M Moore
Mason
Moore
89746 Schuster Village
Dallas
TX
+1 (555) 232 9731
89746 Schuster Village
Dallas
TX
Phone
p
+1 (555) 232 9731
Experience
Experience
Phoenix, AZ
Account Manager, Corporate
Phoenix, AZ
Armstrong-Rau
Phoenix, AZ
Account Manager, Corporate
- Pursue net new business through account management and development
- Develop plans and create accurate budget estimates for clients
- Abilities to build and execute sales strategy in order to grow business for mid-to-long term in addition to achieving the annual revenue target
- Use SalesForce.com CRM tool effectively for pipeline management and sales processes
- Sell new subscriptions to existing and new customers through new business development, up-selling, renewals, marketing campaigns, and cold calling
- Work with internal support groups to ensure a coordinated and effective sales effort
- Supports the Account Director/Vice President in the development of client program plans
San Francisco, CA
Account Manager, Corporate & Public Markets
San Francisco, CA
Harvey Inc
San Francisco, CA
Account Manager, Corporate & Public Markets
- Keep abreast of new developments in the field through participation in professional development and educational programs
- Utilizing the CRM tool to track activities, leads management, opportunity management, and final sales
- Developing new customers for online legal research tool
- Develop and implement sales strategy plans
- Manage customer issues
- Develop key contacts and business relationships
- Acquire knowledge of internal and competitive offerings for all products, pricing and solutions
present
Houston, TX
Account Manager Corporate Sales Ihg® Dubai Festival City
Houston, TX
Predovic-Schiller
present
Houston, TX
Account Manager Corporate Sales Ihg® Dubai Festival City
present
- · To progress into an “In The Know” product specialist for InterContinental Dubai Festival City (IC DFC) including the Event Centre and to become a product expert for Crowne Plaza Dubai Festival City (CP DFC), InterContinental Residence Suites (ICRS) and including the entire portfolio of services across these business units
- · To grow into a “Destination Dubai and UAE market expert” for the Corporate Transient and Meetings segments by acquiring knowledge about the Hotels competitive sets, the STR performance of the Hotel as well as its competitive sets and the socio-economic developments in Dubai, UAE and worldwide affecting the hotel business
- · To gain in depth knowledge about the business model, concept, market dynamics and trends, exhibitions and key geographic areas of the client portfolio that is managed
- · To develop relationships across all business units and hierarchy levels within the customer’s organization in order to achieve a relationship indicator of at least 5 (scale 1-10) if prospect qualifies for potential IHG® DFC account
- · To seek personal contact with Senior Decision Makers through “guest engagements” in the hotel during Corporate Meetings, functions, meal periods and check in/check out
- · To effectively manage up/sideward’s within the Hotel’s organization to “work better together” and manage internal relationships in a strategic manner, similar to customer relationships with the aim to achieve Hotel’s common objectives
- · To consistently communicate “within” to share market intelligence, provide feedback, ensure “customer awareness” with the Hotel and to ensure professional planning and coordination of sales activities
Education
Education
Bachelor’s Degree in Economics
Bachelor’s Degree in Economics
Kent State University
Bachelor’s Degree in Economics
Skills
Skills
- Has good leadership skills and cross functional expertise
- Ability to coordinate multiple internal and external partners on multiple levels to deliver appropriate solution sale
- Ability to prioritize and drive strategic sales activity on a complex solution basis
- Ability to understand the customer's business issues and translate to HP solutions
- Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions
- Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results
- Expertise in managing end- to-end sales processes in large deals
- Advanced sales negotiation, and deal closing skills
- Partner organization intelligence aligned with partner management skills
- Hi level customer management relationship building, working at management and executive level in lines of business
15 Account Manager, Corporate resume templates
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1
LS Account Manager Corporate Resume Examples & Samples
- Meet or exceeds sales revenue goals through renewals and upsells
- Develop and execute territory and account plans for assigned territory
- Collaborate with LSAE for cross-upsell of named accounts that are particular large or complex
- From on boarding through renewal, the Account Manager will contact customers directly, to seek out and sell the value / benefit / business gain from the solution that has been purchased. Where there are issues or challenges to adoption, the Account Manager will serve as the primary owner to align resources to resolve customer issues
- LSAM will introduce new products and upgrades to assigned accounts
- 6 LSAM will develop high level relationships with decision makers and influencers. LSAM will expand relationships outside of main contact
- As directed by strategy will regularly conduct business reviews / client value presentations / assessments / surveys / with key clients within assigned territory
- Identifies and develops upsell and cross opportunities in assigned territory
- Utilize all required processes, tools, systems sales metrics and reporting tools
- 5 years successful sales experience, preferably with eDiscovery solutions
- Expertise within the Litigation Services solution lines, particularly eDiscovery solutions
- Understanding of our customers and legal industry; knowledge of competitive landscape
- Proficient in the use of technology tools, Total Source 6. Ability to travel at least 25%
2
Account Manager Corporate Markets France Resume Examples & Samples
- As the Account Manager you are responsible for meeting or exceeding the annual revenue targets and achieving long-term growth of overall Elsevier business at the account or territory. Next to that, you will deliver the content value story to the customer (institute, library and researchers) and drive customer value perception of Elsevier content, products and services. Leads or drives high value, complex and potentially highly political negotiations (e.g. at consortia or country level)
- AMs are responsible for successfully meeting current year and longer term revenue growth goals by working together with the other sales roles as a tigh-knit team in the territory
- Build long-termElsevier success in your territory
- Responsible for new-sales for ScienceDirect and Scopus
- Responsible for strategic account planning, ensuring appropriate input from other stakeholders, and focusing on the customer’s business strategy
3
Account Manager Corporate Resume Examples & Samples
- A graduate in any discipline
- An MBA from a preferred B School is an added advantage
- Minimum 4-6 years of sales experience
- Background of working with similar subscription or technology solutions
- Handled on roll or off roll teams for small ticket size deals
- Solid understanding of consultative and solution selling
- Sound exposure to B2C and direct sales
4
Account Manager, Corporate & FI Lending Resume Examples & Samples
- The quality (data and execution) and financial performance (revenues as per budget, costs, actual losses (co-responsibility)) of the CFIL portfolio assigned to him/her
- The development and implementation of the lending execution action plans in respect of lending activities in the given location
- To work with Corporate Client/ FI Client teams for new / review of business transactions
- To direct the structuring of transactions and management of the approval process
- To take care of the execution and supervision of the quality (data quality included) of the reviews / monitoring of the existing transactions
- Is fully responsible for the quality (accuracy, timeliness and efficiency) of the CFIL credit files
- Degree holder in finance, accounting, economics, law or comparable
- Minimum 3-5 years of diversified and proven deal making / credit experience in (international) wholesale financial services
- Good knowledge of the Hong Kong and China market an added advantage
- Strong financial and analytical skills and has an eye for details
- Is “Hands-on” and possess a positive and “can do” attitude
- A strong team player with good interpersonal skills
- An effective communicator who is fluent in English and Mandarin or Cantonese, both verbally and written
5
Account Manager, Corporate Affairs Resume Examples & Samples
- Organisational skills– able to manage workload across 3-4 high profile accounts and effectively manage time, prioritising work and using support from team members
- Ownership and responsibility- able to take responsibility for managing projects, as well as overseeing day to day press office activity
- Managing client relationships– expected to be a trusted counsellor and key contact for clients and must therefore demonstrate a mature and confident approach to client management
- Managing People - must be a well organised team leader with ability to inspire and motivate more junior members and ensure delivery of objectives
- Media relations– must have a good understanding of how the media works and be able to tailor materials to suit different outlets
- Social & Digital– must have experience in creating social content, influencer mapping and engagement as well as community management and issues & crisis handling experience
- Writing skills– must write well and be able to draft basic written materials (press releases, short written documents, client reports) to a high standard
- Creativity– expected to use insights and general knowledge to suggest innovative approaches to client campaigns and communication challenges
6
Account Manager Corporate Clients Resume Examples & Samples
- Operate as first point of contact for clients for all day-to-day business, within the team that specifically manages our corporate, structured and tailormade client contracts (Note: 90% of the concerned clients are native Dutch or English speaking)
- Do anything possible to enhance the customer experience in order to optimize client satisfaction and thus client rentention
- Accompany and support the Relationship Manager during his/her client visits
- Operate as a pivot between all internal departments to ensure the client needs are met, but also to inform all departments involved when there is relevant info on the client (positive or negative)
- Make sure the client executes the contract as stipulated
- Encode new contracts in our software tool Factorlink with full respect for the contractual agreements
- Control and validate the assigned receivables, and provide financing to your clients based on these receivables portfolios
- Act as the first line of defense (1LoD) in the customer relationship, by monitoring, analyzing, controlling and verifying debtor balances, and undertake or initiate actions required to limit our risk
- Advise and support the Relationship Manager when the latter prepares a package for the credit committee (annual review, contract modificiations or extensions,…)
- Detect opportunities to optimize the client’s facility, a.o. by granting financing limits
- Implement the decisions of the credit committee and translate findings of the audit reports into your day-to-day follow-up of the client file
7
Account Manager Corporate Accounts Resume Examples & Samples
- You are responsible for customer loyalty and customer satisfaction. This means you are the expert on the customer; you know everything about the customers’ business, strategy and research needs, budgets and competitive products at the customer. You translate this knowledge into applications for the holistic Elsevier value proposition and the solutions we offer
- Prospecting Action and New Account Acquisition is fully half of the responsibility of this role
- As the Account Manager you are responsible for meeting or exceeding the annual revenue targets and achieving long-term growth of overall Elsevier business at the account or territory. Next to that, you will deliver the content value story to the customer (project managers, researchers) and drive customer value perception of Elsevier content, products and services. Leads or drives high value, complex and potentially highly political negotiations
- AMs are responsible for successfully meeting current year and longer term revenue growth goals by working together with the other sales roles (SSM/CC) as a tight-knit team in the territory
- AMs interact with various stakeholders at an account – not just the commercial buyer – and work to transform the value perception of Elsevier‘s core offering with researchers at the account
- Build long-term Elsevier success in your territory
- Responsible for new-sales within existing accounts for ScienceDirect Journals, Scopus, ebooks
8
Associate Account Manager, Corporate Sales Resume Examples & Samples
- Identify customer’s business needs, challenges and technical requirements and match to Equinix solutions; leverage external partners to recommend solutions
- Responsible for daily account management of existing Equinix customers based on assigned territory including monthly recurring and non-recurring transactions, upsell opportunities, contract renewals and positioning Equinix’s global platform
- Responsible for maintaining or increasing existing monthly recurring revenue of assigned Equinix customers
- Engage and influence broad set of decision makers within client base
- Responsible for securing long-term contractual relationships with existing customers
- Support and promote corporate strategy and initiatives
- Exceed an annual sales quota
- 4 year degree required
- Strong computer skills including Microsoft Office, Salesforce.com and Oracle/Seibel (a plus)
- Strong analytical skills required; ability to analyze statistical data and make appropriate decisions and recommendations
- Excellent Verbal and Written communication skills
- Experience in Internet Infrastructure / Cloud IT computing, etc
- Proven ability to work well as part of an extended sales team
9
Key Account Manager, Corporate Resume Examples & Samples
- To increase the volume of Business Travel related revenue from your designated accounts though the implementation of Account Management practices and the development of mutually beneficial partnerships for Strategic, Key and National Accounts
- To identify new business opportunities with existing and new clients through a process of identification and research on the account requirements and fit with Accor Hotels
- To support your Segment Director in the development of the strategic plans for the segment
- To lead the development of knowledge and implementation of best practice in hotels for the Business Travel segment
- To fully utilize the tools and processes made available by Accor to assist in the management of designated accounts, including ANAIS
- Drive performance of this segment to meet the hotel targets and this segments overall revenue delivery for the budgeted period
- Strive to deliver above market performance for your allocated segments, further enhancing Accor’s market share
- Bachelor’s degree and/or diploma with 5+ years in hospitality, minimum of 5 years in a hotel or Global Sales position
- Demonstrates strong communication, presentation, negotiation and leadership skills
- Languages: Fluent in English, both written and verbal. Knowledge of Arabic is an asset
10
Account Manager, Corporate Resume Examples & Samples
- Achieve/exceed IP Solutions revenue plan in Japan
- Pursue net new business through account management and development
- Sell new subscriptions to existing and new customers through new business development, up-selling, renewals, marketing campaigns, and cold calling
- Communicate with customers or potential customers on values of Clarivate’ service and solutions, creating leads and closing deals
- Use SalesForce.com CRM tool effectively for pipeline management and sales processes
- Look for market opportunities that align strategically with company direction
- Work with internal support groups to ensure a coordinated and effective sales effort
- Assist with and work at trade shows when required
- Professionally represent the company at all times
- Sales experience and/or industry experience is a must
- Abilities to build and execute sales strategy in order to grow business for mid-to-long term in addition to achieving the annual revenue target
- Must be client focused and have the ability to drive internal and external requirements throughout the sales cycle
- Solution or consultative selling skill is a must. Consulting or Service selling experience will be an advantage
- Commercial acumen, with a proactive and creative approach to looking after the needs and concerns of customers
- Native level of Japanese language skills as well as business level of English skills
11
Account Manager, Corporate Resume Examples & Samples
- A minimum of 6 years’ experience, in advertising and brand marketing roles
- Maintain a big-picture strategic view of your client encompassing business goals, competitive issues and constituent considerations, along with the breadth of ever-changing communication tools
- Stay on top of industry best practices, client and competitor brand activity, and ensure Golin delivers game-changing ideas and solutions
- Provide client counsel (written & verbal), manage client expectations against results, troubleshoot and address issues before they become problems, and ensure flawless execution of day-to-day client activities
- Set and manage the budget, manage timely billing and reporting, with effective time & project management skills
- Participate in new business proposal development, capability presentations and pitches with supervision
- Serve as role model for team members through hands-on management, provide group and 1:1 leadership, give direction to junior-level staff
- Provide basic client counsel on tactical matters with supervision and develop activity reports, weekly status update documents and month-ahead plans
- Provide client counsel, manage client correspondence, build client trust and develop long-term strategic plans/recommendations for client
- With full knowledge and knowhow in managing an comprehensive branding campaign, including A-T-L and B-T-L, online and offline with detail understanding of the media placement and execution details
12
Supervisor / Account Manager, Corporate Resume Examples & Samples
- You will manage multiple accounts while building your proficiency and the necessary skills needed to implement client programs and help manage teams. You will provide tactical counsel to clients, and manage the appropriate implementation on a variety of projects in a timely, deadline-focused basis. You will be effective at performing and monitoring the performance of others in areas such as media pitching, writing, research, budgeting and account administration procedures
- Compose plans to support the execution of traditional and new media PR programs
- Demonstrate ability to develop strategies/creative platforms and concepts that simultaneously leverage traditional and new media for our clients
- Execute social networking, media campaigns and blogger outreach
- Proactively generate new ideas and opportunities to ensure client program success
- Prepare timely team and client updates on all stages of project processes; prepare accurate and thorough conference call or client meeting recaps
- Responsible for on-budget and on-schedule implementation of assigned projects
- Anticipate and proactively offer solutions to senior team leadership on executional issues specific to assigned programs
- Successfully grow existing accounts by fostering client relationship, and proactively serve up opportunistic concepts
- Assist and contribute to the development of long-term strategic clients plans and program recommendations, developing budgets, generating recommendations and creating presentations
- Identify opportunities for agency/team learning and develop tools/suggestions to expand agency knowledge and understanding of digital communications
- Demonstrates exceptional written, oral and interpersonal communication that is clear, concise and direct
- Ability to pick up tasks immediately under limited supervision
- International outlook or experience favourably considered
- Excellent MS office skills including: Outlook, MS Word, MS Excel and PowerPoint
- Dedication to details and sense of responsibilities
- Thai national or valid working visa is required
- Good communication skills – fluent English and Thai, both written and spoken
13
Account Manager, Corporate Resume Examples & Samples
- Managing client relationships on a day-to-day basis and implementing program activity in conjunction with team members
- Supports the Account Director/Vice President in the development of client program plans
- Translate industry issues such that they can be effectively pitched to media to the benefit of the client
- Develop plans and create accurate budget estimates for clients
- Provide ongoing counsel and guidance to junior agency team members and support the Account Director/Vice President in the professional development of team members
14
Account Manager, Corporate & Public Markets Resume Examples & Samples
- Managing renewal for subscription based services
- Managing customer relationships
- Developing new customers for online legal research tool
- Utilizing the CRM tool to track activities, leads management, opportunity management, and final sales
- Develop and implement sales strategy plans
- Develop key contacts and business relationships
- Assess customer needs and maintain corresponding intelligence
- Manage customer issues
- Negotiate pricing and contracts to close the sale
- Meet and exceed revenue targets
- Analyze market research to evaluate ongoing product/market requirements and drive new business
- Acquire knowledge of internal and competitive offerings for all products, pricing and solutions
- Keep abreast of new developments in the field through participation in professional development and educational programs
- 4 to 6 years' proven sales experience in a similar selling environment
- B.Sc. or B.A. in business or equivalent combination of experience and education
15
Allied Universal Assistant Account Manager Corporate Resume Examples & Samples
- Under the direction of the Director of Security (and client’s Security Manager, if applicable), this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day
- This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments
- Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
- Assists the Security Director in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
- Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed
- Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests
- Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner
- Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Security Director or Field Manager as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Security Director, Branch Manager or Corporate HR Director
- Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Security Director with prior approval from Branch/Corporate HR management)
- Responds to client or site emergencies as they arise, including ensuring appropriate communication to Security Director, Field Manager, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support
- May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek
- Minimum high school diploma or equivalent required. Some college education or business classes desirable
- Minimum 3 – 5 years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required. Experience in scheduling, operations or other functions of security industry a plus
- Must possess a valid California Bureau of Security and Investigative Services (BSIS) Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty
- Current state driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required
- Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required
- Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email a considerable plus
- Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently
- Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required
- Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response
16
Account Manager Corporate Resume Examples & Samples
- Realize the new production target from deal initiation up to contract signature
- Structure the transactions by preparing term-sheets/quotes, discuss it with customers and advisors in follow up meetings and negotiate contracts with customer (Midcorp - Corporates)
- Visit customers and prospects and develop network within the leasing sector (consultants, accountants, …)
- Evaluate the projects, prepare the credit package, evaluate the risk and present the files for approval in committees in coordination with colleagues relationships managers from ING Belgium
- Build expertise in the continuous evolution of the sustainable, circular economy and specialized leasing matters: technical, tax, legal, markets trends, …
17
Inside Account Manager, Corporate Accounts Resume Examples & Samples
- You are responsible for customer loyalty and customer satisfaction. This means you are the expert on the customer; you know everything about the customers’ business, strategy and research needs, budgets and competitive products at the customer. You translate this knowledge into implications for the holistic Elsevier value proposition and the solutions we offer
- As the Account Manager you are responsible for meeting or exceeding the annual revenue targets and achieving long-term growth of overall Elsevier business at the account or territory. Next to that, you will deliver the content value story to the customer and drive customer value perception of Elsevier content, products and services
- Inside AMs are responsible for successfully meeting current year and longer term revenue growth goals by working together with the other sales roles (SSM/CC) as a tight-knit team in the territory
- Maintain CRM activity log; Provide monthly reports to management; Produce an accurate monthly forecast
18
Sales Account Manager Corporate Segment Resume Examples & Samples
- Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates
- Extensive time working with and leveraging external partners to deliver solution sale
- Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level
- Develops business plan in conjunction with customer
- Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP
- Maintains high-level of customer loyalty and builds trust and integrity, as indicated in HP-conducted surveys and reports
- Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin
- Enters all opportunities in pipeline tool and updates them weekly. Recommends and Implements industry leading Pipeline management practices
- Ability to implement margin recovery activities/strategies
- Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams
- Identifies customer requirements, matches with HP capabilities and chooses respective HP supply chain accordingly (Volume Direct or Indirect)
- Detailed knowledge of key customer types or customers on given products
- Viewed as expert in company; sought out by other Sales Representatives and/or first level managers for input
- Typically 8-12 years of experience as referenced above
- Industry experience required
- Experience in product specialty (computers, printers)
- Has good leadership skills and cross functional expertise
- Must have good time management skills
- Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs; particularly considering the specific industry/market
- Ability to coordinate multiple internal and external partners on multiple levels to deliver appropriate solution sale
- Hi level customer management relationship building, working at management and executive level in lines of business
- Partner organization intelligence aligned with partner management skills
- Advanced sales negotiation, and deal closing skills
- Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results
- Expertise in managing end- to-end sales processes in large deals
- Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions
- Knowledge of HP's breadth of solutions and engages specialist resources as needed
- Ability to understand the customer's business issues and translate to HP solutions
- Ability to prioritize and drive strategic sales activity on a complex solution basis
- Excels in competitive selling skills
- Sells across platform and specialty
19
Account Manager Corporate Sales Ihg® Dubai Festival City Resume Examples & Samples
- · To progress into an “In The Know” product specialist for InterContinental Dubai Festival City (IC DFC) including the Event Centre and to become a product expert for Crowne Plaza Dubai Festival City (CP DFC), InterContinental Residence Suites (ICRS) and including the entire portfolio of services across these business units
- · To grow into a “Destination Dubai and UAE market expert” for the Corporate Transient and Meetings segments by acquiring knowledge about the Hotels competitive sets, the STR performance of the Hotel as well as its competitive sets and the socio-economic developments in Dubai, UAE and worldwide affecting the hotel business
- · To gain in depth knowledge about the business model, concept, market dynamics and trends, exhibitions and key geographic areas of the client portfolio that is managed
- · To proactively attend appropriate networking functions on a monthly basis in order to acquire new leads and gain market intelligence trough newly established contacts
- · To develop relationships across all business units and hierarchy levels within the customer’s organization in order to achieve a relationship indicator of at least 5 (scale 1-10) if prospect qualifies for potential IHG® DFC account
- · To maintain active communication with the customer across all available channels with a key focus on personal interaction – maximize “eyeball time” – based on “activity guideline”
- · To grow relationships within customer’s organization beyond local market towards GCC based offices and possibly Americas, Europe and AsiaPac depending upon business requirements, source of business and location of decision making
- · To seek personal contact with Senior Decision Makers through “guest engagements” in the hotel during Corporate Meetings, functions, meal periods and check in/check out
- · To effectively manage up/sideward’s within the Hotel’s organization to “work better together” and manage internal relationships in a strategic manner, similar to customer relationships with the aim to achieve Hotel’s common objectives
- · To consistently communicate “within” to share market intelligence, provide feedback, ensure “customer awareness” with the Hotel and to ensure professional planning and coordination of sales activities
- · To attend relevant meetings such as Group Yield Meeting, Yield Meeting, Revenue Room, Departmental Sales Meeting, Segment Sales Meeting as and when appropriate to foster collaboration, provide input and acquire knowledge about developments within the Hotel and the market
- · To “engage” with IHG® Global Sales on a frequent basis (based on “sales efficiency scorecard”) to ensure comprehensive global account coverage, frequent flow and exchange of information and maximize relationship level to influence RFP and Group decisions
- · To utilize IHG/IHG DFC sales tools in an appropriate manner to ease work process and make the same more efficient and transparent i.e. IBP, Delphi, i-RFP, Merlin/Sales Source, SSP, I-Lead, Business Club
- · To monitor and track financial performance of (own) account portfolio through monthly SSP data management and quarterly “Business Review” with ADOS Corporate and DOS/DOSM
- · Monthly “Client Face time” (80 strategic sales calls, 8 site inspections, 8 entertainments)
- · Monthly Initiatives ( Host/participate in client events (1), 4 IHG GSO engagements, 20 Telemarketing, 1 Innovation)
- · High level of passion, enthusiasm and drive for results
- · Excellent communication skills across all mediums – presentation, telephone, correspondence, face to face etc. in English and preferable a 2nd language
- · Strong interpersonal skills to develop and foster beneficial relationships
- · Ambitious and eager to learn and grow
- · High level of common sense and high skill of problem solving and decision making
- · Degree from a hotel school or bachelor’s degree in business administration/tourism from a comparable educational institution
- · Previous experience in 5* luxury hotel/event or exhibition sales
- · Valid UAE driving license
20
Major Account Manager Corporate Accounts Resume Examples & Samples
- A minimum of a high school diploma or GED required, four year degree is preferred
- A valid driver's license required
- A minimum 2 years of business or sales experience
- Knowledgeable in Microsoft Office Applications (including MS Outlook, MS Word, MS PowerPoint, Internet/Intranet) required, Contact Management System experience preferred
- Expected travel 25%-75%, including overnight stays
- Experience in strategic customer sales situations with high-level decision makers is a strong preferred
21
Qr-account Manager Corporate Resume Examples & Samples
- Developing and maintaining long term strategic relationships with Qatar Airways trade partners
- Preparing an account development plan to achieve short, medium and long term mutual benefits for trade partners
- Contributing to the formulation and implementation of QR/CA sales strategy to maximise short and long term revenue opportunities, reduce cost of sale and generate channel shift, where appropriate
- Reviewing QR sales data with account portfolio to drive revenue and seek out tactical revenue opportunities
- Developing tactical sales and marketing activities in support of sales opportunities
22
Account Manager, Corporate Renewals Resume Examples & Samples
- Deliver relevant metrics against a monthly and quarterly quota
- Identify ways to creatively engage our clients regularly throughout the year to ensure a smooth renewal process
- Maintain and distribute detailed client notes through SalesForce (e.g., via phone, email, web-ex training etc.)
- Collaborate with Client Relations, Sales and Marketing teams to implement specific tactics pertaining to relationship marketing programs
- Effectively engage clients in discovery conversations to uncover upgrade opportunities
- Obtain feedback from clients on enhancing products and services
- Utilize data analytics to develop and implement strategic territory and account plans
- 3-5 years of relevant B2B subscription based renewals experience
- Experience delivering against a monthly, quarterly and annual quota target
- Ability to articulate a proven account renewal sales process
- Desire and passion for success in all you do
- Energetic self-starter that can balance teamwork and friendly competition
- Proven ability to thrive in a high-volume, face-paced renewal environment
- Experience in managing customer billing and customer service issues
- Ability to effectively communicate with management and a broad range of clients
- Superior communication skills, including interpersonal, writing, editing and verbal capabilities
- A bachelor's degree is required
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Account Manager Corporate Resume Examples & Samples
- A background in corporate comms (agency or in-house) with an interest in financial services would be ideal
- Media relations experience – pitching stories and finding creative angles, writing press releases and byline articles while developing and strengthening relationships with key media contacts
- Experience managing tailored features programmes; identifying appropriate opportunities for the client within target media, using existing information or creating new materials to craft and deliver successful pitches
- Skilled at creating high quality briefing information for senior client spokespeople and staffing media engagements where appropriate
- Experience working across UK and pan-regional accounts
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Account Manager, Corporate Accounts Resume Examples & Samples
- Ensure operational excellence across all clients
- Lead client-facing and internal troubleshooting efforts
- Managing campaign calendar, trafficking assets and client approval process
- Executing day to day production tasks
- Analyze performance metrics and proactively assist with campaign performance enhancements
- Identify trends in data to drive optimization strategies
- Work with Senior Account Managers on strategic growth strategies and implementation process across the business
- Identify quality-improving and feature enhancement opportunities