Training & Quality Specialist Job Description

Training & Quality Specialist Job Description

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Training & quality specialist provides trip reports and content for Orvis social media channels including Facebook, Instagram and the Orvis News.

Training & Quality Specialist Duties & Responsibilities

To write an effective training & quality specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included training & quality specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Will design and facilitate New Hire and recurrent training courses for Customer Care
Provide “train the trainer” instruction to include basic familiarization, new equipment training, and the mask fit/test and the IPE sizing protocol procedures
Conduct chain of custody and turnover of mask leakage testers with appropriate documentation
Deploy as part of a field team with the necessary experience to conduct Chemical Protective Mask fit/test (mask leakage tester supported) and IPE sizing protocol on individual sailors
Conduct detailed assessment of the ship or unit’s designated CBD Individual Protective Equipment
Provide comprehensive technical and logistic support for the NAVSEA Chemical Biological Readiness Assist Visits
Assist the government perform comprehensive materiel readiness evaluations within 90 days of a scheduled Navy or US Coast Guard or unit deployment
Coordinate on-load/offload of chemical protective masks and IPE from Navy ships/units
Provide subject matter expertise for regional coordination of Readiness Improvement Program activities
Participate in establishing training best practices and processes related to a comprehensive on the job training program

Training & Quality Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Training & Quality Specialist

List any licenses or certifications required by the position: GMP, ISO, CQE, CQA

Education for Training & Quality Specialist

Typically a job would require a certain level of education.

Employers hiring for the training & quality specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Engineering, Technical, Science, Business/Administration, Management, Chemistry, Health Information Management, Biology

Skills for Training & Quality Specialist

Desired skills for training & quality specialist include:

Effective telephone customer service techniques and strategies
Customer Care areas: Sales
Drop Ship
E-Commerce
Experience in OD theories and practices
Orvis Customer Care operations
Orvis products
Outbound
Population health
Process Improvement using Lean Methodology

Desired experience for training & quality specialist includes:

Prepares and maintains quality monitoring documentation including but not limited to department specific information
Trains new employees and/or service provider staff on quality monitoring procedures and guidelines
Assist with Voice of the Customer program (survey’s)
May be asked to answer phones or process emails due to business need
Support beyond normal business hours (evenings, weekends) due to business need and travel
Experience conducting classroom training, with a focus on adult learners preferred

Training & Quality Specialist Examples

1

Training & Quality Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking for a training & quality specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for training & quality specialist
  • Participate in project team(s) to improve the competency based training program
  • Assist with the implementation of standard methodology and templates for developing, implementing and maintaining training content
  • Assist with other department activities as needed
  • Develops, implements and monitors audit controls for HR Operations to help department achieve specific goals related to quality, quantity, and documentation of calls and transactions reducing risk and maintaining a high level of data integrity, ensuring continuous integration of QA feedback
  • Manages the development and facilitation of a variety of technical trainings within HR Operations
  • Leverage the Learning Management System to ensure training deployment and records are accurate
  • Participate in the development and continuous improvement of Development Sciences processes, systems, and written procedures related to training support for DevSci including but not limited training records management, course catalogue maintenance, curricula management and updates
  • Manage and partner on the development and continuous improvement of documentation processes ensuring that fit for purpose Quality practices are implemented throughout key functional areas within Development Sciences
  • Review, revise and maintain training materials and ensure that DevSci learning assets are monitored and maintained to quality standards
  • Partner with key stakeholders across the organization to address training compliance-related issues and work proactively to improve processes or provide training support services that reduces training risks
Qualifications for training & quality specialist
  • Hours that may exceed 8 hours per day and/or 40 hours per week
  • Bachelor’s Degree and 1-2 years of experience or equivalent experience in a related field
  • Must have specialized experience working with military Chemical Biological Defense Individual Protective Equipment
  • Evidence of instructor certification, qualification, or experience
  • Must be willing to travel inside of the United States, travel to foreign countries and travel within North America
  • Must have or be able to obtain/maintain a DOD SECRET clearance
2

Training & Quality Specialist Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of training & quality specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training & quality specialist
  • Responsible for the day-to-day management of the DevSci training curricula and training management requests in the Learning Management System
  • Support/lead the development and revisions of all DevSci quality processes, Work Instructions and guidelines as assigned
  • Provide reviews and support training records requests in preparation of audits and inspections
  • Actively participate in company Inspection Readiness and DevSci Quality’s inspection preparedness plans to strengthen Development Sciences performance during internal audits and Regulatory/Health Agency Inspections
  • Provide DevSci Quality training to functional teams and vendors as assigned
  • Perform daily operations of the Quality File Room operations including, but not limited to document submissions, scanning, retrievals and off-site archiving ensuring accuracy with archive indices
  • Support PA Program and projects where applicable
  • Process assigned document types for workflow initiation, to include expiration review compliance
  • Perform controlled global document distribution
  • Issue and reconcile controlled document numbers
Qualifications for training & quality specialist
  • CBRN training experience
  • Experience as part of a Mobile Training Team
  • Bachelor’s degree (preferred) with a minimum of two (2) years of compliance regulated document management, training or pharmaceutical role
  • Associates degree with a minimum of five (5) years of compliance regulated document management, training or pharmaceutical role
  • Experience in the use of validated computer systems for management of regulated activities, including electronic records and electronic signatures
  • Attention to detail in performing data management and analytical tasks
3

Training & Quality Specialist Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of training & quality specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training & quality specialist
  • Maintain inspection readiness and support audits/inspections as required
  • Ensure documents are processed and initiated into workflows in a timely manner
  • Process assigned document types for workflow initiation, to include expiration/biennial review compliance
  • Track and manage workflows
  • Ensure accuracy of document submissions
  • Review and approve documentation as assigned by manager
  • Perform controlled global document distribution, where applicable
  • Complete monthly metrics/spreadsheets for documentation activities if so assigned
  • Collaborates and takes direction from O&B Documentation and Training management to coordinate training assignment for employees in assigned areas
  • Assigns training to employees and ensures requirements are updated and identifies training that needs to be delivered across functions to include Global documentation
Qualifications for training & quality specialist
  • Ability to research and analyze complex relationships across vast numbers of records in a database to identify outliers, issues, trends
  • Experience in using Microsoft Offices products including, Word, Excel and PowerPoint
  • Experience with of Documentum or SAP based systems is a plus
  • Minimal, local travel involved
  • May travel to seminar or vendor in US
  • 10+ years of experience developing and deploying competency-based instructor lead and e-Learning training programs
4

Training & Quality Specialist Job Description

Job Description Example
Our company is looking to fill the role of training & quality specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for training & quality specialist
  • Collaborate with SMEs to design, develop, implement and deliver training (where applicable)
  • Assist in preparation of training compliance reports for management notification
  • Provides reports and support as needed for audit / inspection activities
  • Evaluate internal processes, suggest process improvements, design/implement quality improvements, and create appropriate documentation
  • Collaborates with other Takeda training areas to continuously improve learning and compliance
  • Provide training in the use of company technology applications for customer service customer service skills training to achieve exceptional service in customer interactions
  • Maintain ownership of customer care information and training materials on company intranet as customer service processes change, maintains the process documents for customer service
  • Completing daily quality control checks on the work of the Sales Operations teams to meet quarterly targets
  • Provide weekly quality statistics to all members of the Sales Operation teams indicating the quality of current performance
  • Facilitating new-starter training documentation for Sales Operation Administrators
Qualifications for training & quality specialist
  • Experience with building a competency based training process/program
  • Ability to prioritize, plan, schedule and arrange own activities in accomplishing objectives under minimal supervision
  • Complete understanding and successful application of principles, concepts, practices, and standards related to solid instructional design principles in developing instructor lead (classroom and on the job) and e-Learning training programs
  • Experience with training software such as Articulate
  • Bachelor’s Degree in Training and Development, Instructional Design, or related field
  • Must be able to sit, stand or walk 8 hours a day
5

Training & Quality Specialist Job Description

Job Description Example
Our growing company is hiring for a training & quality specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training & quality specialist
  • Providing refresher training as necessary and updating relevant training documentation as necessary
  • Provide detailed Training Needs Analysis and ensure that this is documented and acted upon
  • Lead and manage cross-functional projects including course and curricula development
  • Propose strategy and design training using multiple learning modalities (e.g., online, instructor-led, ) based on customer needs
  • Manage and oversee the development of larger projects
  • Apply internal department and instructional design standards in the development of training materials
  • Design and deliver face-to-face training, as needed
  • Develop tools and templates
  • Builds strong relationships with key customers and vendors and ensures that department is providing efficient, effective, value-added training to learners
  • Collaborates with subject matter experts (SMEs) across functions and affiliates for development of training
Qualifications for training & quality specialist
  • High school diploma with 1-3 years experience in pharmaceuticals within GxP environment
  • Prior experience with archive/records management, documentation, and training systems/processes
  • Collaborative skills and a strong customer service mindset
  • Proactive, self-directed working style
  • Ability to multi-task and assist in the support of small projects
  • Prior experience using validated training management systems preferred

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