Training & Quality Specialist Job Description
Training & Quality Specialist Duties & Responsibilities
To write an effective training & quality specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included training & quality specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Training & Quality Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Training & Quality Specialist
List any licenses or certifications required by the position: GMP, ISO, CQE, CQA
Education for Training & Quality Specialist
Typically a job would require a certain level of education.
Employers hiring for the training & quality specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Engineering, Technical, Science, Business/Administration, Management, Chemistry, Health Information Management, Biology
Skills for Training & Quality Specialist
Desired skills for training & quality specialist include:
Desired experience for training & quality specialist includes:
Training & Quality Specialist Examples
Training & Quality Specialist Job Description
- Participate in project team(s) to improve the competency based training program
- Assist with the implementation of standard methodology and templates for developing, implementing and maintaining training content
- Assist with other department activities as needed
- Develops, implements and monitors audit controls for HR Operations to help department achieve specific goals related to quality, quantity, and documentation of calls and transactions reducing risk and maintaining a high level of data integrity, ensuring continuous integration of QA feedback
- Manages the development and facilitation of a variety of technical trainings within HR Operations
- Leverage the Learning Management System to ensure training deployment and records are accurate
- Participate in the development and continuous improvement of Development Sciences processes, systems, and written procedures related to training support for DevSci including but not limited training records management, course catalogue maintenance, curricula management and updates
- Manage and partner on the development and continuous improvement of documentation processes ensuring that fit for purpose Quality practices are implemented throughout key functional areas within Development Sciences
- Review, revise and maintain training materials and ensure that DevSci learning assets are monitored and maintained to quality standards
- Partner with key stakeholders across the organization to address training compliance-related issues and work proactively to improve processes or provide training support services that reduces training risks
- Hours that may exceed 8 hours per day and/or 40 hours per week
- Bachelor’s Degree and 1-2 years of experience or equivalent experience in a related field
- Must have specialized experience working with military Chemical Biological Defense Individual Protective Equipment
- Evidence of instructor certification, qualification, or experience
- Must be willing to travel inside of the United States, travel to foreign countries and travel within North America
- Must have or be able to obtain/maintain a DOD SECRET clearance
Training & Quality Specialist Job Description
- Responsible for the day-to-day management of the DevSci training curricula and training management requests in the Learning Management System
- Support/lead the development and revisions of all DevSci quality processes, Work Instructions and guidelines as assigned
- Provide reviews and support training records requests in preparation of audits and inspections
- Actively participate in company Inspection Readiness and DevSci Quality’s inspection preparedness plans to strengthen Development Sciences performance during internal audits and Regulatory/Health Agency Inspections
- Provide DevSci Quality training to functional teams and vendors as assigned
- Perform daily operations of the Quality File Room operations including, but not limited to document submissions, scanning, retrievals and off-site archiving ensuring accuracy with archive indices
- Support PA Program and projects where applicable
- Process assigned document types for workflow initiation, to include expiration review compliance
- Perform controlled global document distribution
- Issue and reconcile controlled document numbers
- CBRN training experience
- Experience as part of a Mobile Training Team
- Bachelor’s degree (preferred) with a minimum of two (2) years of compliance regulated document management, training or pharmaceutical role
- Associates degree with a minimum of five (5) years of compliance regulated document management, training or pharmaceutical role
- Experience in the use of validated computer systems for management of regulated activities, including electronic records and electronic signatures
- Attention to detail in performing data management and analytical tasks
Training & Quality Specialist Job Description
- Maintain inspection readiness and support audits/inspections as required
- Ensure documents are processed and initiated into workflows in a timely manner
- Process assigned document types for workflow initiation, to include expiration/biennial review compliance
- Track and manage workflows
- Ensure accuracy of document submissions
- Review and approve documentation as assigned by manager
- Perform controlled global document distribution, where applicable
- Complete monthly metrics/spreadsheets for documentation activities if so assigned
- Collaborates and takes direction from O&B Documentation and Training management to coordinate training assignment for employees in assigned areas
- Assigns training to employees and ensures requirements are updated and identifies training that needs to be delivered across functions to include Global documentation
- Ability to research and analyze complex relationships across vast numbers of records in a database to identify outliers, issues, trends
- Experience in using Microsoft Offices products including, Word, Excel and PowerPoint
- Experience with of Documentum or SAP based systems is a plus
- Minimal, local travel involved
- May travel to seminar or vendor in US
- 10+ years of experience developing and deploying competency-based instructor lead and e-Learning training programs
Training & Quality Specialist Job Description
- Collaborate with SMEs to design, develop, implement and deliver training (where applicable)
- Assist in preparation of training compliance reports for management notification
- Provides reports and support as needed for audit / inspection activities
- Evaluate internal processes, suggest process improvements, design/implement quality improvements, and create appropriate documentation
- Collaborates with other Takeda training areas to continuously improve learning and compliance
- Provide training in the use of company technology applications for customer service customer service skills training to achieve exceptional service in customer interactions
- Maintain ownership of customer care information and training materials on company intranet as customer service processes change, maintains the process documents for customer service
- Completing daily quality control checks on the work of the Sales Operations teams to meet quarterly targets
- Provide weekly quality statistics to all members of the Sales Operation teams indicating the quality of current performance
- Facilitating new-starter training documentation for Sales Operation Administrators
- Experience with building a competency based training process/program
- Ability to prioritize, plan, schedule and arrange own activities in accomplishing objectives under minimal supervision
- Complete understanding and successful application of principles, concepts, practices, and standards related to solid instructional design principles in developing instructor lead (classroom and on the job) and e-Learning training programs
- Experience with training software such as Articulate
- Bachelor’s Degree in Training and Development, Instructional Design, or related field
- Must be able to sit, stand or walk 8 hours a day
Training & Quality Specialist Job Description
- Providing refresher training as necessary and updating relevant training documentation as necessary
- Provide detailed Training Needs Analysis and ensure that this is documented and acted upon
- Lead and manage cross-functional projects including course and curricula development
- Propose strategy and design training using multiple learning modalities (e.g., online, instructor-led, ) based on customer needs
- Manage and oversee the development of larger projects
- Apply internal department and instructional design standards in the development of training materials
- Design and deliver face-to-face training, as needed
- Develop tools and templates
- Builds strong relationships with key customers and vendors and ensures that department is providing efficient, effective, value-added training to learners
- Collaborates with subject matter experts (SMEs) across functions and affiliates for development of training
- High school diploma with 1-3 years experience in pharmaceuticals within GxP environment
- Prior experience with archive/records management, documentation, and training systems/processes
- Collaborative skills and a strong customer service mindset
- Proactive, self-directed working style
- Ability to multi-task and assist in the support of small projects
- Prior experience using validated training management systems preferred