Training Support Specialist Job Description
Training support specialist
provides AV support, diagnoses, repairs, and cleans a variety of audio visual, video, computer and/or electronic equipment.
Training Support Specialist Duties & Responsibilities
To write an effective training support specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included training support specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide training and support for CRM tools in Spectra
Contribute to team processes and creating efficiency across a global team, share information with other team members related to specific US/Can region business process or changes
Participates on development teams for the successful design, development, deployment, and evaluation of electronic media development, online course-ware, and other related technology delivered performance enhancement projects
Coaches department staff on the use of new and existing technologies for supporting client employee performance
Coordinates with department designers and developers to plan work pipeline
Coordinates IT support for all training locations
Uploads all courses and peripheral material to LMS or other designated delivery media
Maintains Education Services training database including upgrades, updating data, and, coordinating with facilitators to run processes as needed for training
Assigns licenses, tracks and initiates renewals of all software licenses
Provides first level support of the LMS
Training Support Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Training Support Specialist
List any licenses or certifications required by the position: CPR, II, IAT, DOD, CSR, HDI, AALAS, ESM, NV, VCIX
Education for Training Support Specialist
Typically a job would require a certain level of education.
Employers hiring for the training support specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Technical, Computer Science, Engineering, Human Resources, Information Technology, Nursing, Associates, Healthcare
Skills for Training Support Specialist
Desired skills for training support specialist include:
Medical and dental terminology
Microsoft Word and Excel normally acquired through completion of a high school diploma
Equivalent combination of education and experience
GED
Responder equipment
55th Wing and associated mission requirements
Adult learning theory
Advocate workflows and to foster cohesive teamwork
Audio Visual Equipment
CMS
Desired experience for training support specialist includes:
Participates in the assessment and qualifying of vendors and suppliers for technology development or programming
Serves on technology process and deployment teams that have a high potential of impacting the current and future Bank Solutions Education Services infrastructure
Conduct classroom and hands-on training for shipboard technicians and tacticians in the operation and maintenance of the AN/SQQ-89(V)15 and A(V)15 sonar systems and associated subsystems in accordance with current Type Command (TYCOM) training policy and instructions and the ASW qualification (ASWQ) program (CNSP/CNSLINST 3361.1 series)
Provide instruction on sonar principles and environmental analysis and exploitation to include tactical oceanography
Support both underway and in port training missions
Provide technical/operator support for AN/SQQ-89(V)15 and AN/SQQ-89 A(V)15
Training Support Specialist Examples
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Training Support Specialist Job Description
Job Description Example
Our growing company is looking for a training support specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training support specialist
- Creating quotes and following up on payment for trainings
- Scheduling and coordinating logistics for onsite and web-based trainings
- Providing fast, accurate and helpful responses to training participant inquiries and efficiently managing the training inbox
- Conducting post-training follow-ups
- Creating training materials as needed
- Working with other training and development teams and projects as needed
- Prioritizing all kinds of other fun projects as they arise (juggling, anyone?)
- Participate in the development and execution of program events
- Provide support to training events by drafting and disseminating training announcements
- Analyze and review course evaluation results with appropriate parties to determine the effectiveness of training sessions with regard to course content and trainer
Qualifications for training support specialist
- Experience in use of MS Office (e.g., Excel, Access, PowerPoint) products
- Five (5) years’ experience as shipboard sonar supervisor
- Three (3) years of operational experience with the SQQ-89A(V)15 system (build 9 or later version)
- Designation as Afloat Training Specialist or Master Training Specialist
- Familiarity with Surface Force Readiness Manual (SFRM), Surface Force Exercise Manual (SFEM), and use of the Master Scheduling Program (MSP) is a plus
- Minimum 5 years relevant experience in a clinical hospital or reference laboratory setting
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Training Support Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of training support specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training support specialist
- Provide on site support for local and regional service activities to ensure success in repairs, applications, modifications and first installations
- Support resolution of customer problems with quick fixes and workarounds
- Contribute to constant knowledge flow to our affiliates and global teams by creating / reviewing documentation and sharing best practices
- Trainings are executed and supported for first level support, regional trainers and global staff
- Contributes to a product specific knowledge pool by providing information in correct structure
- Performs this role for cobas infinity IT solution and related products
- Performing a variety of general clerical duties for the training staff
- Assist with updating computer-based training programs
- Responsible for creating and updating on-line training files and assisting with training support materials development in an accurate and timely manner while adhering to department policies and procedures
- Creates, reviews and maintains training content and training documentation for job oriented trainings and dedicated systems according to the training concepts
Qualifications for training support specialist
- Support the development of or instruction of comprehensive, tactically relevant operational training, including the design, development, and implementation of training exercises and scenarios require to prepare students for operations
- Minimum two years general clerical experience required
- Bachelor’s Degree in business, communications, information systems or related field
- An active DOD Secret clearance or the ability to obtain one
- Bachelor's Degree in information technology or computer science field
- Experience configuring single sign-on authentication technologies (Active Directory, Samba, Winbind, LDAP)
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Training Support Specialist Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of training support specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for training support specialist
- Assist with annual medical code updates, mappings of ICD 10/ICD 9/WHO
- Maintain and expand SharePoint and CRM literature and technical support resources
- Write specifications for certain implementation projects
- Improves system performance by identifying problems
- Reviews, analyzes, and interprets directives and other material concerning the training program
- Develops and implements standard operating procedures for training functions of the organization
- Performs a variety of administrative duties in monitoring assigned programs to ensure compliance with DHS and CLO requirements
- Identifies potential opportunities to enhance the quality of program delivery and makes oral and written recommendations for program improvements largely modeled on precedents
- Announces, distributes, and collects information regarding availability of training for all Learning and Development Institute programs
- Prepares agendas, writes newsletters, and updates the SharePoint site
Qualifications for training support specialist
- You will be required to undergo random drug testing (Remove if not TDP)
- You must be able to obtain Suitability security clearance
- Troubleshoot remotely and on-site issues related to proprietary and web based applications used by customers
- Monitor, respond, update and close tickets sent to the team via a proprietary system and SalesForce.com
- Work with company support teams across Asia Pacific
- Provide training to customers in the areas of IOS, iTero, IOC, Orthocad and trouble-shooting any of these software/hardware in their different interactions with IDS or Clincheck software, Assist with review of power point presentations, digital images and scans for marketing and/or sales materials clinical education materials related with IOS, Itero, IOC and Orthocad
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Training Support Specialist Job Description
Job Description Example
Our growing company is looking for a training support specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for training support specialist
- Follow up on IOS customers after the initial distributor has concluded to evaluate learning curve and if there are any needs of further follow ups or extra educational material
- Management and arrangement of MSRB training rooms for meetings and re-set for use in training
- Research and implement efficiency savings programs (cost, process)
- Create, update and manage the deployment of training materials for Hawaiian’s call center agents on new/updated products, services, programs, campaigns, processes, procedures
- Support all activities related to the management, maintenance and enhancement of the agent knowledge-base
- Partner with department management, field force and external constituents to gauge training needs and identify new opportunities
- Promote a consistent client experience through the communication and implementation of best practices, thereby reducing errors and turn times
- Develop training that improves speed and accuracy in completing administrative tasks
- Build training that teaches new and experienced office managers and administrative assistants how to provide excellent client service in conjunction with the Advisors and Home Office
- Develop and foster strong relationships with our field force to promote a culture of learning and excellence
Qualifications for training support specialist
- Experience working in the Dental industry is highly desirable
- Good working level of English, writing and reading required
- Ability to write routine reports in English
- Ability to listen and speak effectively in English with APAC and Global support teams
- Able to present to a small group
- Ability to work independently and to work in a team
5
Training Support Specialist Job Description
Job Description Example
Our company is looking to fill the role of training support specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for training support specialist
- Develop and maintain training materials including multimedia presentations, guides, procedural documents, and supporting reference materials
- Coordinate with all stakeholders to ensure training content aligns with procedural documents and reference materials and all components are regularly reviewed and updated as needed
- Deliver/facilitate web-based, telephone-based, video-based, and/or on-site training to field staff on products, services, and procedures
- Monitor trainee attendance and participation, and measure trainees’ comprehension of class material
- Evaluate training effectiveness by conducting surveys and reviewing/analyzing key performance metrics
- Observes the quality and effectiveness of GCS training (Train the Trainer) classes to ensure that established training goals/objectives are met
- Supports internal trainers and ensures the consistent delivery and effectiveness of training
- Assists with reporting to management on training delivered, effectiveness, and needs
- Assists in implementing global training standards and determines how global training requirements work with current GCS training methods
- Keeps abreast of training and development research
Qualifications for training support specialist
- Competency in office software programs (Word, Excel, Outlook)
- Intermediate level Microsoft PowerPoint and Word
- Effective in working collaboratively with others
- Ability to travel up to 35% of the time or more, domestically and internationally
- Experience working with Sabre or a similar GDS
- Advanced level Microsoft PowerPoint and Word