Sales Training Specialist Job Description

Sales Training Specialist Job Description

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Sales training specialist provides expertise using and / or integrating e-learning tools / multimedia and online learning technologies such as flash, captivate, SCORM and LMS systems.

Sales Training Specialist Duties & Responsibilities

To write an effective sales training specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included sales training specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Evaluates product training needs of company personnel by evaluating employee's knowledge, skills and abilities (KSAs) against needs of job and identifying KSA gaps where training is a solution to ensure on-going development of employees' ability to meet customer and product technology demands of the company
Lead Installation Training Specialists, teaching/coaching/improving sales and customer reps knowledge and skills
Collaborate with stakeholders to develop and maintain a strategic training plan which supports performance objectives and addresses identified gaps in skills and competencies
Conduct training on sales skills, products and technology programs
Determines training needs by traveling with sales representatives
Develops individual results by maintaining policy and procedure resources
Contribute to the design of new and ongoing Contact Center training programs and conduct classes in person and also virtually for At Home Agents
Monitoring participant progress and instructional program effectiveness
Monitors the training of company personnel by reviewing job requirements and other knowledge requirements
Evaluates with external customers the clinical application of product, clinical presentation of patient, physician knowledge to determine optimal use of product, safety, clinical success, and company interests

Sales Training Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Sales Training Specialist

List any licenses or certifications required by the position: CPLP, IRCAD, APTD, HPS, HCP, CRM, EP, LTEN, SC, LMS

Education for Sales Training Specialist

Typically a job would require a certain level of education.

Employers hiring for the sales training specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Marketing, Business/Administration, Design, Communications, Human Resources, Technical, Science, Adult Education

Skills for Sales Training Specialist

Desired skills for sales training specialist include:

Instructional design and adult learning theory
Florida Blue health and ancillary products and systems
GuideWell areas and under guidance of a senior delivery specialist
Learning Management Systems
Performance objectives associated with multiple job roles
Sales training tools and potential vendor partnerships
Skills
Tools and job processes
LMS technologies and especially with Moodle LMS beneficial
SAP beneficial

Desired experience for sales training specialist includes:

You have a passion for digital marketing, innovation & start-up culture
Minimum 3 years of experience in setting, developing training programs in an international working environment
Higher education in technical field will be taken as advantage
Practical knowledge of the sales processes (RFI, RFP and so on) will be strongly appreciated
Understanding of adult learning theory principles and techniques
Experience working cross functionally with all levels of employees

Sales Training Specialist Examples

1

Sales Training Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a sales training specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales training specialist
  • Coach, teach and train sales associates during training events
  • Facilitates team member on boarding, and training for all sales team members in the Direct Marketing Call Center on Hilton Grand Vacation guidelines, package and product details, costs, premiums, scripts and superior sales techniques
  • Assists in the growth and professional development of all team members in the position and company by facilitating various training and development workshops such as sales, retention, guest experience, coaching, leadership, team building, change management, goal setting, diversity, and other related workshops
  • Provides individual coaching and motivation to trainees on progress and performance
  • Conducts call monitoring observations on a regular basis for all new hire and tenured team members
  • Maintain perspective on system functionality, call flow, content, quality assurance, challenges and opportunities
  • Work with the Sales Training Manager to develop the training content, surveys, forms, communications, and business updates for the Interventional Cardiology Sales Trainings / Meetings
  • Collaborating with training department to deliver all of the Home Study, BCT & ACT training material
  • Work with the Sales Training Manager to create, develop and facilitate training needs to the sales organization
  • Assist with the Chronic Total Occlusion (CTO) training needs
Qualifications for sales training specialist
  • Ability to work from an initial project brief, through to delivery and measurement of training interventions
  • Help with XLS events (tradeshows, conferences, roundtables, webinars, ) as needed
  • Bachelor's degree preferred in Training/Education, Business, Marketing or related discipline
  • A good understanding of the business
  • Minimum 2 years of training experience in a sales oriented environment, call center experience preferred
  • Assist with role specific training summits & POA initiatives
2

Sales Training Specialist Job Description

Job Description Example
Our company is looking to fill the role of sales training specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales training specialist
  • Works with existing customers to improve their skills and proficiency in TRACS
  • Calendar Management for programs - Manage calendar and planning for programs to ensure there is enough capacity to meet demand
  • Collaborate with the Marketing team to ensure the training content is relevant and competitive intel is up to date
  • Manage the training component for Sales/POA meetings
  • Develops and implements yearly training plans for new sales representative program, ongoing sales representative development, and sales management development programs
  • Collaborates with Sales & Marketing Managers for effective and efficient pull through of Global training programs of new hires and existing sales force
  • Designs and develops learning solutions
  • Manage, facilitate and support Learning and Design processes and efforts required to meet Quality System and compliance requirements
  • Organizes and implements the delivery of learning solutions including any re-training actions necessary
  • Measures the effectiveness of learning programs
Qualifications for sales training specialist
  • Minimum 5 years related work experience in clinical/sales training and/or curriculum design & development
  • Highly motivated and dedicated professional
  • Able to use technology – , laptop, tablet, smart phone
  • Minimum 2 years medical sales experience
  • Must be willing and able to work weekends and participate in field sales trips
  • Minimum 5 years medical device sales experience
3

Sales Training Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of sales training specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales training specialist
  • You will be given an opportunity to leverage your excellent communications skills to facilitate both in person and virtual training courses to conduct train-the-trainer sessions globally
  • By leveraging your Project Management and Technical Sales skills, you will play a key role to implement high quality and high impact Technical Sales and Solutions Selling training programs all over the world
  • Specialize in business and commercial knowledge to directly support all new hires, teams with a commercial or operational focus (Sales, BDR, Marketing, Sales Ops, Legal, and Finance)
  • Ensure activities and training are executed in the Center
  • To upkeep the facility and ensure the Coromant Center is a center of learning of new products and machining strategy to Internal and external personnel
  • Ensure all documentation (training & centre activities) is well kept and updated
  • Work closely with engineering competency group (P&I, CSSR) to support the sales to develop new customer projects opportunities via products and applications trial test
  • Ensuring that planned and executed activities are carried out within the budget frame
  • Support event like exhibition, MTM/MTA open house and distributor activities
  • Drive and create Coromant brand awareness and competence technology to attract future engineers by active collaboration with the Technical Institutions and Universities
Qualifications for sales training specialist
  • Minimum 2 years sales training and development experience
  • Intermediate knowledge of adult learning principles and learning design
  • Understanding of Foundational Adult Learning Theories
  • A minimum of three years of experience in organizational development
  • A minimum of three years of experience in facilitation, including off-the-shelf curriculum, and measurement of training effectiveness
  • Bachelor’s or master’s in business, organizational development, organizational leadership, human resources, or related field
4

Sales Training Specialist Job Description

Job Description Example
Our growing company is looking for a sales training specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales training specialist
  • To facilitate, support Business and Technical training together with Global Sales Process Team and Product and Industry Team
  • Assist Sales Area Training and Center Manager in coordinate & communicate training activities with the Sales Cluster Manager, P&I Manager, CSSR
  • Support Sales Area Training and Centre Manager and Sales Cluster Manager to map the competent needs (Business and Technical) of the Sales Cluster staffs
  • Planning and preparing of training materials and training aids
  • Conduct training and facilitate workshops for internal (Sales & specialist) and external (customers and MTMs/MTAs Distributors and Integrators in Center
  • Promote Coromant metal cutting competence and programs using smart devices in training or exhibitions to educate potential customers in Coromant value offers
  • Abilities to conduct MCT training Level 1, 2, 3 and CoroPak together with the P&I team
  • Co-drive e-learning & digitalization to everybody in Sales Cluster & customers
  • Installs software and hardware sold to customers
  • Trains client in functionality of new system to ensure understanding and ability to utilize all system functionality
Qualifications for sales training specialist
  • Bachelor’s or master’s in business or a related field
  • Agency (“head hunting”) recruiting, regardless of industry (though must be commercial vs
  • Bachelor's degree with a minimum 5 years of learning design, training and/or project management experience OR Master's degree with minimum 3 years of learning design,training and/or project management experience
  • Bachelor's degree required, adult education, business, marketing, communications or other relevant field of study preferred
  • 3-4 years’ training experience required (e.g., instructional design, facilitation, training analytics, ) or 2+ years’ business knowledge, sales or sales training experience desired
  • Experience with e-learning platforms, instructional design and alternate delivery methods preferred
5

Sales Training Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of sales training specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for sales training specialist
  • Facilitates communications with store owners and TRACS client to resolve any difficulties in connectivity, product availability, or order status
  • Communicates with the DC management to inform them of current/new TRACS clients, discover any potential issues in service, and research/resolve problems encountered
  • Facilitating one-on-one, group classroom and e-learning modules
  • Delivers classroom training materials in a professional manner
  • Researches training curricula to support current training platforms designed to support program goals and objectives
  • Conducts pre- and post-training session analysis to determine overall effectiveness of session
  • Tracks, assesses, evaluates and measures effectiveness of all training delivered
  • Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI
  • Conducts, organizes and supports new hire orientation and foundational training courses
  • You will develop amazing working relationships and networks with key stakeholders and leaders across Juniper’s Business Units and Go-to-Market Organizations (incl., Sales) as a result of their confidence and trust in you to give it your all
Qualifications for sales training specialist
  • Medical device or marketing experience preferred
  • Must have a professional presence and demonstrate professional mannerisms at all times
  • Create and deliver training programs for clients to support their technical needs
  • Additional foreign language proficiency, including French, Spanish, and Italian
  • Demonstrated experience with content design and development tools and languages such as HTML, Adobe, Captivate
  • Collaborates with the market leadership to create an action plan for territory activities and community outreach

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