Training Facilitator Job Description
Training Facilitator Duties & Responsibilities
To write an effective training facilitator job description, begin by listing detailed duties, responsibilities and expectations. We have included training facilitator job description templates that you can modify and use.
Sample responsibilities for this position include:
Training Facilitator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Training Facilitator
List any licenses or certifications required by the position: LS, IFC, A/C, II, DAWIA, EPIC, LCS, CPR, CPP, FPC
Education for Training Facilitator
Typically a job would require a certain level of education.
Employers hiring for the training facilitator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Design, Communications, Technical, Business, Social Work, Human Services, Human Resources, Communication, Military
Skills for Training Facilitator
Desired skills for training facilitator include:
Desired experience for training facilitator includes:
Training Facilitator Examples
Training Facilitator Job Description
- Prepare timely minutes and reports for dissemination to all interested parties
- Assist in the on boarding of new associates
- Monitors the effectiveness of the individual facilitators
- Consistently observes classroom and virtual training sessions
- Serve as a trusted advisor and subject matter expert to business lines
- Identifying and coaching team members in the field
- Coaching, mentoring and certifying other facilitators
- Provides direct feedback and coaching
- Maintains a focused facilitation talent development plan and ensures consistent and effective Implementation of that plan
- Facilitates management and leadership workshops
- Evidence of Master’s degree in social work, or a related field and at least five years of work working with children and families in a human services position
- Experience facilitating a stakeholder group and activities
- Evidence of the ability to develop and maintain cooperative and collaborative working relationships among team members, stakeholders and others
- Experience designing and/or revising training materials preferred
- Tactical aviation experience as MH-60R or SH-60B aviator in planning, implementation and execution of real-world or simulated ASW tactics and unit employment
- Experience in coordinated ASW tactics, techniques and procedures (TTPs)
Training Facilitator Job Description
- Maintains requisite management, leadership, subject matter expertise, and facilitation skills through personal and professional development
- Providing facilitation and adult learning subject matter expertise on special projects to help deliver on key corporate initiatives
- Maintains effective communication around all training programs
- Defines/refines training delivery and engagement standards and evaluates the facilitators within the team against the standards to ensure effective execution of the role
- Provides comprehensive and individual talent development for members of the facilitation team to build and maintain the necessary effectiveness in the areas of training delivery, engagement, and knowledge transfer
- Design certification programs that comply with applicable rules and regulations
- Coordinate training events including but not limited to booking venues, managing enrollment, securing supplies and equipment, booking trainers, setting up and tearing down space
- Assist in the coordination and lead employee one on one or group learning sessions about the MS Office365 product
- Present accurate informative employee training sessions discussing tips, tricks, features and functions of Office365
- Assist in coordinating employee staff communications for product information learning sessions
- With no guidance, designs, develops, and implements training programs
- Assist with development of facilitator guides
- Experience training in a banking call center is preferred
- Ability to employ effective engagement techniques to transfer ownership of the learning experience to the participants
- Ability to utilize innovative approach to facilitation through knowledge of adult learning methodologies
- Create and maintain an effective learning environment through facilitative leadership
Training Facilitator Job Description
- Single point of contact for employees and/or company staff to address escalations concerning the recent Office365 software upgrade
- Provide clear and concise information about the MS Office365 product to groups or one-on-one learning sessions
- Collect insights and provides feedback to the project leadership team to facilitate continuous improvement in operational effectiveness
- Responsible for the escalation of priority level issues to the appropriate project team member to resolve in a timely matter
- Facilitate pre-designed leadership development courses
- Learning and development- You will apply knowledge of adult learning theories to design, develop, and facilitate extensive training workshops that align with business needs, for our Media & Sponsorship team
- Organizational effectiveness-You will work with teams and leaders to determine the best interventions to drive high performance and enhance team effectiveness
- Coaching- An important part of your role will be to coach and mentor leaders, sales executives, high potentials and people managers
- Facilitation-You will partner with business and HR leaders to facilitate new-hire onboarding, strategic planning sessions and problem solving meetings such as annual goal planning and strategy development
- Chage management-In your role, you will also provide consulting and training on change management initiatives to drive organizational change and enhance business performance
- Conducts training including both group facilitation individual coaching to mitigate skill gaps
- 3+ year training experience and/or proven ability to demonstrate strong training delivery skills including conflict management, group dynamics and adult learning theory
- 1+ year experience in designing and developing training content
- Knowledge of and ability to use graphic design concepts and programs
- Prior experience in setting training strategy and program implementation
- Strong level of knowledge in the use of laptops and desktops the ability to explain the “how to’s” to navigate Windows and explain features of Office 365
Training Facilitator Job Description
- Provide knowledge of system and software to help Customer Account Representatives (CAR) perform effectively
- Teach and train on how to use the pricing tool
- Enter sample orders
- Develop CAR proficiency on utilizing the product quantity variance (PQV) process
- Train software required for coding order, customs, credit holds, warehouse transfers, returns and Basecamp
- Require and conduct refresher training sessions of new CARs
- Implement training for any system upgrades or new policies that may impact the department
- Teach soft skills (email/phone etiquette, multi-tasking)
- Instruct CARs on respective business unit order policies and enforcement
- Schedule interviews, including phone screens
- Experience with a large scale Win/ Office 365 deployment is a plus
- Experience supporting and/ or installing hardware, software, workstations, printers, monitors and other various peripherals in a corporate environment
- Imaging / configuring new PC’s
- Travel required!!! (within US only)
- Bachelor’s degree in organizational behavior, development, human resources, or related field
- A minimum of five years of experience in a training facilitator role with a proven track record for effective learning & development design and facilitation with a focus in the Sales area
Training Facilitator Job Description
- Update and maintain CAR training manual
- Conduct training with off-site locations (Macon, Canada, Mexico, Bedford Park and other remote locations ) on ad hoc basis
- Create and maintain data templates for Information Technology team (MDO)
- Train new sales personnel on Customer Service roles and capabilities
- Formalize CAR Mentoring Program for each location
- Maintain a comprehensive knowledge base of LMS features and limitations
- Develop scheduling tools to be used for end user training within the Learning Management System (LMS)
- Become familiar with organizational roles and processes
- Schedule end users for the appropriate courses and pre-requisites as applicable to their role
- Watch assigned e-learning modules for foundational understanding of Epic applications included in the implementation
- Experience conducting skill assessments, analyzing learning needs and creating training materials and programs designed to meet those needs
- Professional, charismatic and strong presentation skills to facilitate group training sessions
- Proven track record for consistently meeting or exceeding performance objectives
- Ability to think strategically and be able to deliver tactical execution
- An ability to travel up to 40% of the time
- Bachelors and five (5) years or more of training experience with three (3) in a cyberspace environment