Retail Training Manager Job Description
Retail training manager
provides accountability and transparency to training compliance by utilizing company-chosen LMS (learning management system) and e-learning platforms;.
Retail Training Manager Duties & Responsibilities
To write an effective retail training manager job description, begin by listing detailed duties, responsibilities and expectations. We have included retail training manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Create, implement and manage training curriculum
Oversee and manage The LIFT and SSVU online learning tools
Support Talent Management initiatives (development planning, management/leadership training, individual Hi Po development)
Manage instructional design efforts/team (oversee development, review and edit drafts, finalize, produce materials)
Design, develop and implement learning and development programs for all employees
Provide organization and direction for training plans and programs (including communication vehicles and supporting materials for organizational training curricula design and delivery
Assist in and develop objectives, course content, and learning activities using best practices in adult learning
Assist in and adapt instructional materials to varying audiences and formats
Produce written and/or eLearning based instructional materials
Develops and administers training skills assessments, and course evaluations as required
Retail Training Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Retail Training Manager
List any licenses or certifications required by the position: KPI, TTT, PAG, PCNA, CPLP
Education for Retail Training Manager
Typically a job would require a certain level of education.
Employers hiring for the retail training manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Continuing Education, Business, Education, Psychology, Marketing, Human Resources, Communication, Business/Administration, Retail Management, Adult Education
Skills for Retail Training Manager
Desired skills for retail training manager include:
Competitors
Learning management software
Additional language will be an advantage
Conferences
Demonstrations
E-learning development
Learning management platforms and state of the art training tools
Meetings
On-the-job training
Workshops
Desired experience for retail training manager includes:
Create and organize Learning and Development communications including memos, policies and project packets
Assess the learning and development needs of the field organization at all levels
Provide updates to senior leaders summarizing progress toward learning and development goals
Provide support to global learning and development along with other talent management initiatives as needed
Bachelor's degree in related field and 1 – 3 years’ experience in a retail supervisory position
Strong interpersonal skills, outstanding oral and written communications, proactive, innovative, and disciplined
Retail Training Manager Examples
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Retail Training Manager Job Description
Job Description Example
Our company is growing rapidly and is looking for a retail training manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for retail training manager
- Securing of transfer of learning assessment of the trainings
- Design, develop, and deliver the training programs or projects according to the training schedule for all levels of staff
- Work closely with sales and operation team for training needs analysis and conduct shop visit and coaching to frontline staff
- Prepare regular training reports in order to evaluate the training results and effectiveness and recommend program changes to enhance staff performance in achieving the goals of the organization
- Prepare and consolidate statistical reports and feedback surveys of the training programs
- Develop, organize and maintain an updated database on training programs, manuals and related records/materials
- Liaise and coordinate with internal and external parties in executing training initiatives
- Take part in ad-hoc projects assigned by management
- Degree holder in Training, Human Resources Management or equivalent
- Minimum 5 years solid training and development experience in retail sector, preferably in luxury brand
Qualifications for retail training manager
- Bachelor’s degree in Training and Development or Retail Management preferred
- Must be comfortable working through ambiguity and in a fast-paced, dynamic environment
- Solid experience in training needs analysis, career development & customer service training
- Holder of other professional training qualifications is definitely advantageous
- Able to cope with fast-growing and dynamic environment
- Presentable, attention to details, self-motivated, and independent with excellent interpersonal skills in working with all levels of staff
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Retail Training Manager Job Description
Job Description Example
Our company is growing rapidly and is looking for a retail training manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail training manager
- Proficiency in MS Office including Powerpoint, Excel and Chinese Word Processing
- Creative mindset with forward thinking mode
- Excellent facilitation, presentation skills and
- Action-oriented, energetic and participative in teamwork
- Flexibility to work extra hours on weekends for staff activities
- 40% travel within the SEA region
- Deliver regular classroom trainings, orientation program, P.R.I.D.E., and other training programs
- Design and develop glossaries, online tools, practice tests, performance support aids, SOPs, online tutorials
- Management of all absence Long Term Sick, Parental leave and Flexible working requests
- Requires the supervision of 1 - 10 full-time employees and 0 part-time employees
Qualifications for retail training manager
- Partner with Country Training Managers, Store Managers and Regional Directors to drive the performance metrics and KPI’s
- Minimum of 6 - 8 years' retail training experience, and proven track record of designing training programs
- Knowledge and preparation on matters like customer service, selling skills, cultural diversity
- Intermediate to advanced MS Office program skills (e.g., PowerPoint, Word, Excel)
- Must be able to prioritize in complex, fast-paced environment
- BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development, is desirable
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Retail Training Manager Job Description
Job Description Example
Our company is looking for a retail training manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail training manager
- Consult with regional and dealer management to monitor and understand ongoing performance opportunities and provide intelligence back to Instructional Design
- Monitor Training trends throughout industry to improve MBUSA performance on annual basis
- Manage coordination of MBUSA Learning & Performance strategies and initiatives
- Ensure adequate staffing and training of new and existing personnel
- Ensure compliance and proper administration of all personnel policy and procedures, , Salary Administration, E.E.O., Performance Management, in support of the General Manager, L&P
- Effectively support training and development of retail coverage merchandisers for all channels
- Effectively support training and development of retail managers for all channels
- Effectively evaluates retail information to identify areas of opportunity
- Effectively evaluates productivity from training
- Collaborates with retail and peers to build training materials
Qualifications for retail training manager
- Background of accountability for meeting targets and metrics in a performance-driven environment
- At least 2 years’ experience as a Retail Manager with a total of 5 years’ experience in a high volume retail operation
- Previous experience on teller computer equipment and software is preferred
- Must possess strong skills in Word, Excel, Visio and PowerPoint
- Proficient in virtual design and delivery software (e.g., WebEx, Live Meeting, Go To Meeting, Spark)
- Excellent people skills with a strong desire and ability to work independently part of a team
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Retail Training Manager Job Description
Job Description Example
Our innovative and growing company is looking for a retail training manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail training manager
- Provide support on various request from your supervisor
- Provide thought leadership to your team when obstacles arise
- Connect with your piers monthly to ensure best practice sharing is a common theme within the COE
- To ensure a consistent level of training is delivered across Retail Operations
- Assist in training content direction and development – for entry level through district leadership
- Execute the retail training strategy
- Work closely with sales leaders and various departments to ensure training needs are met
- Ensure the training classroom experience is world-class & industry leading
- Deliver virtual and classroom training as needed
- Liaise with the Area Field Managers, PCNA departments, Porsche retailers, PAG training department, subject matter experts and various industry executives to identify growing trends, changes, and opportunities and determine certification and recognition needs
Qualifications for retail training manager
- Minimum of 8+ years experience in retail training in consumer durable /Domestic appliance/FMCG industry
- Must have great communication and presenting skills
- Must have good analytic skills
- Must have good training skills
- Must have good Microsoft PowerPoint and Word skills
- Must be able to assess opportunities
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Retail Training Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of retail training manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for retail training manager
- Evaluation of training programmes and mmonitor and follow-up on trainings to ensure employees are equipped with skills and knowledge to meet retail standards and to ensure applied knowledge will be put into practice (transfer of learning)
- Ensure knowledge of subject matter customer service, product is always up to date and in line with company standards
- Develop retail sales and operational training materials that will impact relevant business initiatives for each channel of the business
- Partner with the Vice President of each channel, Operations and Training Managers, Multi-Store Managers and other key business partners to determine and develop appropriate materials and methods of training
- Conduct proper research to develop training materials that are aligned to the business need, channel and brand
- Evaluate the effectiveness of sales and operational training materials, programs and communication
- Monitor, evaluate and recommend improvements to the current field training procedures and implementation processes and recommend ways to improve training implementation
- Spend time in stores to fully understand and gain working knowledge of all aspects of the business
- Be proactive in approach, recommendations and initiatives to support the needs of the business
- Maintain flexibility to the continuous changing business environment
Qualifications for retail training manager
- Ability to travel overnight and throughout the California region
- Excellent understanding of Adult Learning and blended learning is preferred
- Demonstrate the ability to communicate, show adaptability, excellent product knowledge and philosophy of the brand will be mandatory
- Familiarity with talent management and succession planning is preferred
- 5+ years in retail operations or retail project management
- 5+ years in retail training and development