Spa Manager Job Description
Spa manager
provides market trend analysis specific to products and pricing recommendations taking into consideration national and local competitors.
Spa Manager Duties & Responsibilities
To write an effective spa manager job description, begin by listing detailed duties, responsibilities and expectations. We have included spa manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Keeps updated with the latest market trends and new products
Monitor LifeSpa profit and loss statement and make necessary adjustments based on budgetary guidelines
Monitor LifeSpa & Medi-Spa profit and loss statement and make necessary adjustments based on budgetary guidelines
Assist ownership or management with concepts and ideas to keep the Spa ahead of its competition and to be cutting edge
Gain knowledge of Company Health and Safety Policies and ensure your areas promote and comply with them
Take responsibility to rectify hazardous situations, report major areas of concern to your manager, General Manager or designate
To set the membership strategy, including new sales and retention/attrition
To manage the performance of the leisure team in accordance with the club Labour Turnover, Revenue, Profit and Membership Satisfaction Survey targets
Pool plant operations
Associate departmental induction process
Spa Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Spa Manager
List any licenses or certifications required by the position: CPR, HACCP, PMP, ACLS, BLS, AED
Education for Spa Manager
Typically a job would require a certain level of education.
Employers hiring for the spa manager job most commonly would prefer for their future employee to have a relevant degree such as Collage and University Degree in Management, Marketing, Hospitality, Tourism, Hotel and Restaurant Management, Business/Administration, Physical Education, Health Education, Business, Education
Skills for Spa Manager
Desired skills for spa manager include:
Local market
Products
Job-relevant issues
Processes
Systems
Competitors
Pricing
Product offering
How and when to impose deadlines and delegate tasks
Industry techniques and practices
Desired experience for spa manager includes:
A minimum of 5 years' experience in spa industry, hotel experience is preferred
Certification in spa-related courses
Strong interpersonal and
Ensures that the management results for the spa & recreation areas are in line with the hotel's targets
Adapts spa & recreation organisation as required and manages headcount for optimum ""prime cost""
Minimum 3 years of experience in Hotel Spa Management/Administration and Spa Retail
Spa Manager Examples
1
Spa Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of spa manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for spa manager
- Regularly update knowledge and skills in professional field
- Maintain a high profile with guests within the spa
- Attend Spa meetings (sales and membership meetings, finance meetings, operational meetings) and liaise on regular basis with Regional Operations Director to discuss operational matters and strategic developments
- Promptly liaise with maintenance to resolve any building or equipment issues
- Be responsible for establishing and reviewing the Sales and Marketing plan for the spa and setting timed actions to ensure success
- Perform workshops and lectures pertaining to own professional field
- Provide written articles for internal and external publications as and when necessary
- Liaise with the press, journalists, travel agents and assist with familiarization visits
- Maintain and order supplies and equipment in a timely and efficient manner while minimising waste and maintaining “green” initiatives
- May maintain procedures for security of lost and found items in Health Club areas
Qualifications for spa manager
- Bachelors Degree / Diploma in related field
- Five years retail and/or spa management experience
- Minimum 2 years work experience as Assistant Manager - Spa
- Very good organizational and problem solving skills
- Initiative, responsibility, flexibili
- Ensure guests are greeted upon arrival and make time to interact effectively with them
2
Spa Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of spa manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for spa manager
- Provides guidance, direction and support to colleagues within the Recreation and Spa Department
- Interacts with guests recreation members and individuals in the local community
- Ensures the safe and efficient delivery of all recreational and spa services and facilities to hotel guests and recreation members at all times
- Responsible to ensure the utmost due diligence is practiced by self and all Recreation and Spa colleagues in regards to the safety of all hotel guest and recreation members whilst using the facilities
- Ensure self and all Recreation and Spa colleagues have complete knowledge of all recreation and spa services, facilities other hotel services and facilities
- Ensures that all hotel guests and recreation members are provided with the correct information and knowledge on use of the facilities club rules and regulations for the safety and convenience of all users
- Conducts daily inspections of all recreational and spa facilities and surrounding areas to ensure the highest levels of cleanliness and all equipments are kept in a good state of repair
- Ensures that all other areas are kept manned at all times as required
- Ensures that all signage is kept up to date and highly visible to guests for their safe use of the recreational facilities
- Participates in local community events as relevant to promote corporate social responsibility create awareness of the Recreation and Spa
Qualifications for spa manager
- Superior knowledge of Spa, Fitness and 5-star service standards
- Effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly/annual financials
- Previous experience preferred as a hands-on therapist such as massage therapist, esthetician
- Must have the legal right to work in the Czech Republic/EU
- At least 5 years of previous employment in a related position in a luxury Spa
- Education in Spa Management
3
Spa Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of spa manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for spa manager
- Follow up on Maintenance issues
- All spa positions
- Act as a spokesperson for the Spa and the Brand
- Work with Corporate advertising, promotion and public relations as required
- Work with hotel and regional sales and marketing as required
- Submit monthly report requirements and information to General Manager-Spas, and General Manager-Hotel, including monthly business report, and treatment audits
- Assist in the recruitment, development and training of all department heads and support staff
- Adhere to Standard Operating Procedures Manual
- Facility walk-through to have a visual presence within the department for all spa staff
- Within 2 days of the month-end profit and loss statement distribution, submit variance report to Hotel Manager and/or Executive Assistant Manager
Qualifications for spa manager
- Annual Projected Revenue, Controllable Expenses and Profit N/A
- Financial management skills , ability to understand P&L statements and forecasting
- Minimum 1-2 years work experience as Assistant Spa Manager/Team Leader
- Inspect all SPA/ Health Club areas are clean and in good repair to meet guest satisfaction
- Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision
- Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends through the use of sales, operational, and financial reports
4
Spa Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of spa manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for spa manager
- The ability to assist the Director of Spa with the supervision, management and growth of all Spa staff
- The ability to work with the Director of Finance to control payroll and manning and ensure Fusion is completed in a timely manner
- The ability to interact with guests, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner
- To oversee the welcoming, safe, clean and profitable operation of the Spa, including the Spa Reception, Gym, Treatment and Wet areas
- To train, empower and supervise the Spa Team members to deliver exceptional service to Spa visitors and guests
- To deliver great customer care through focusing on all aspects of the customer journey, including pre-arrival planning and communication with bookings and confirmations
- To focus on enhancing product and treatment knowledge within the team, and knowledge of the Resort
- To drive revenue streams in the Spa by setting and monitoring targets for Beauty Therapists and Spa Receptionists
- To hold regular 1-2-1 meetings with team members, conduct appraisals and regular team meetings
- To liaise with the Hotel & Country Club Manager with regard to budgeting, forecasting and payroll costings
Qualifications for spa manager
- Minimum of 1-2 years experience in a Spa Supervisory or Management role
- A recognized Hospitality & or Spa qualification advantageous
- To have an in depth knowledge of the intricacies and detail involved in forecasting, budgeting and cost containment and to set goals in terms of best international benchmarking
- Minimum of 5 years experience in management position in a spa or related field an asset
- Proficiency in Spa Booker Software/Ability to learn swiftly
- October-November 2017
5
Spa Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of spa manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for spa manager
- Ensure that all aspects of associate performance are managed within your department including on-going associate feedback, counseling and disciplinary requirements, and the associated Performance Reviews
- Maintain a high level of safety in the workplace
- Be aware and comply with any state and/or federal legislative obligations that may relate to your department
- Daily supervision and coordination of spa bookings, notes and arrivals & that staff has reviewed guest profiles and arrival list to ensure proper booking / cancellation procedures followed
- Manage programs for group spa requests and group spa sales
- Schedule to insure monthly inventory is managed efficiently and data is accurate
- Assist in the control & maintaining spa par levels for operational stocks
- Communicate and inform all spa employees of upcoming visits by VIPs and/or repeat guests
- Be involved in the promotion and aware of the marketing concept for the Spa
- Supervise and oversee that proper housekeeping & sanitation is maintained throughout the spa & gym area
Qualifications for spa manager
- Competent in written and spoken English (Chinese is also preferable)
- Minimum 5 years experience in a hospitality senior position
- Qualifications and experience in wellness, health, beauty and/or massage therapies are preferred
- Able to work in remote location
- Qualifications and experience in Wellness, Health, Beauty and/or Massage therapies is preferred (CIBTAC or equivalent)
- Due to visa restrictions, only Thai nationals need apply