Manager Spa Job Description
Manager spa
provides current and detailed descriptions of spa and fitness services; know current fitness class schedule, current packages, facility features and hours of operation.
Manager Spa Duties & Responsibilities
To write an effective manager spa job description, begin by listing detailed duties, responsibilities and expectations. We have included manager spa job description templates that you can modify and use.
Sample responsibilities for this position include:
Key and security policies
All other relevant legislation with regard to the operation of a leisure facility
To make presentations on behalf of the club to various audiences, both internal and external
To handle customer and press relations, ensure the club has a marketing strategy and to implement a robust guest response and customer feedback system
To resource appropriate programmes for purchasing and stock control
To co-ordinate the Membership Satisfaction Survey and produce a working plan based on the results
To consistently work with the Regional Leisure Team & support the central Leisure strategy (including the provision of all requisite reports) & Leisure targets for the business
Ensure that all hosts in the Spa are managed efficiently according to the established objectives
Ensure all guest complaints, requests and enquiries on spa services are handled in an effective and manner
Provide specialist treatments for guests as required
Manager Spa Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager Spa
List any licenses or certifications required by the position: CPR, HACCP, PMP, ACLS, BLS, AED
Education for Manager Spa
Typically a job would require a certain level of education.
Employers hiring for the manager spa job most commonly would prefer for their future employee to have a relevant degree such as Collage and University Degree in Management, Marketing, Hospitality, Tourism, Hotel and Restaurant Management, Business/Administration, Physical Education, Health Education, Business, Education
Skills for Manager Spa
Desired skills for manager spa include:
Appointment systems and strategies
Equipment and facility standards
Excel and Word
Fitness equipment
Kronos
Product lines
Reception desk systems
Spa Soft
Stratton Warren
Treatment protocol
Desired experience for manager spa includes:
Relative Work Experience in similar position
Minimum criteria - High school diploma or GED
Ensure that expenses are in line, or below, with Department's Operational Budget and that costs are strictly controlled
Undertake any other assignments and duties as may be required from time to time
Ability to analyse and anticipate • Well organised • Autonomous
Minimum of 5 years upper management experience in Spa or a related field
Manager Spa Examples
1
Manager Spa Job Description
Job Description Example
Our company is looking for a manager spa. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager spa
- To assist with the promotion and selling of customized spa programs to conference groups and individuals
- To assist in the implementation of a 12-month public relations program
- To establish professional business relationships with all vendors ensuring the developing of new product inventories
- To generate monthly productivity reports and review expenditures to ensure they are in keeping within the departmental budgets
- To ensure team members are familiar with all areas of the Spa Operation, such as product knowledge and retail sales
- To assist in the recruitment, development and training of all leaders and support staff
- Sales and Front Desk
- Team Massage Envy
- Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations
- Responds to changes in the spa and fitness centre function as dictated by the industry, company and hotel brand
Qualifications for manager spa
- 3 years of leadership experience in hotel operations or spa leading through motivation, coaching and development
- Minimum 4 years experience in a spa environment
- Knowledge of spa and salon products and services
- High level of drive for results
- Bachelors degree in Physiotherapy or similar area
- Education in the Spa Management
2
Manager Spa Job Description
Job Description Example
Our company is growing rapidly and is looking for a manager spa. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager spa
- Managing key business operations including related to clinic sales and Spa
- Complete all daily duties as set out in departmental duties and requirements
- Report directly to the Director of Operations
- Ensure the highest standards of service excellence and quality in the Spa & Westin Workout Gym
- To engage in meaningful and active debate in areas of revenue generation
- To align the focus of the Spa upon the strategic intent of the organisation
- To lead from the front in terms of customer interaction and to provide meaningful and detailed feedback to staff
- To interact, guide and motivate staff on all levels to be in a position to deliver exceptional and world-class service
- Address and resolve both guest and staff concerns
- Ensure accurate stock take
Qualifications for manager spa
- Thorough knowledge of 5-star service standards
- Previous experience preferred as a hands-on therapist such as a massage therapist, esthetician
- All applicants must possess the legal right to work in the Czech Republic
- Size of Unit 113
- Classification of Unit (D)
- Titles of Direct Reports, Leisure Club Attendants, Fitness Instructors, Receptionists, Leisure Membership team
3
Manager Spa Job Description
Job Description Example
Our growing company is hiring for a manager spa. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager spa
- Operations and capital improvement budget preparation
- Review of remuneration of all salaried employees and independent contractors
- Assist with the preparation of the annual budgets for all departments within the Spa
- Monitor and measure spa financial performance to budget and forecast
- Directs and controls all subordinate Spa hosts to ensure that day-to-day operational matters are handled on time and guest expectations are met
- Provides guidance and assistance to Spa supervisory hosts helping them in the execution of their responsibilities and helping them to set their own goals and objectives
- Oversees the service standards in all Spa areas ensuring that they conform to the requisite standards and meet or exceed guest expectations
- Prepares the Spa’s annual budget and business plan, and to helps to maximize the profit of the Spa and control departmental expenses
- Conducts frequent front and heart of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, host grooming, and manning levels are in order and takes appropriate action where necessary
- Maintains efficient administration, prepares and submits reports on time as directed
Qualifications for manager spa
- Degree or diploma in business administration, hotel and restaurant management or related major
- Certification in one of the spa disciplines, fitness or therapy preferred
- The Spa Manager is responsible for the operation of the spa, ensuring that it achieves the highest levels of financial return and guest & employee satisfaction
- Previous Massage Envy Sales Experience a must
- Have a college degree (preferred) or related work experience
- Strong technology skills and experience with Google docs such as calendar, email, and drive
4
Manager Spa Job Description
Job Description Example
Our company is searching for experienced candidates for the position of manager spa. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager spa
- To work with the Sales & Marketing Team to define promotions, and produce appropriate marketing
- To prioritise the comfort and wellbeing of clients and guests, and act as a role model and ambassador for the Spa and the Company
- Perform 60 and 90 minute advance skincare services
- Perform PCA Peels and Microderm infusion
- Manage inventory weekly
- Hire, train and motive the esthetics team
- Meet with Spa Director, PCA and Murad Representative monthly
- Consistently contribute to a positive work environment
- Ability to handle any guest/ customer complaints and ensure necessary follow-up
- Participate in the recruitment efforts for the spa in consultation with the Spa Director and Human Resources
Qualifications for manager spa
- Minimum 3 years leadership experience in a luxury spa setting
- Knowledge of sourcing, purchasing, managing, and inventory of professional supplies for spa treatment use
- Minimum 3 years experience in recruiting and staffing
- Thorough knowledge of current Spa industry trends including skincare, treatment equipment and treatment modalities
- Licensure in Esthetics and/or Massage therapy is preferred
- Experience with retail inventory management is preferred
5
Manager Spa Job Description
Job Description Example
Our company is looking to fill the role of manager spa. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager spa
- Supervise and make sure that a professional attitude is observed at all times by all staff
- Maintain a positive attitude toward guests, co-workers, subordinates, and Spa Director
- Assist with handling of payroll duties
- Oversees the service associates in the application ofall spaand salon treatments to ensure that procedures followed adhere to the standards of the Spa
- Conducts selection interviews, as needed
- Coordinates with the Human Resources Division on the process and guidelines
- Recommends candidates for vacancies to the Director of HR on interviews conducted
- Ensures that training objectives and activities are aligned with operational objectives
- Personally conducts/facilitates training activities in accordance with established targets
- Ensures the successful implementation of the program in the department
Qualifications for manager spa
- Preferred to have membership experience
- Must have both English and Japanese skills
- Perfect knowledge of Turkish and English Languages
- Basic knowledge of Lotus Notes, Microsoft Office and Fidelio/Opera preferred
- Trained Ayurvedic Doctor, Massage Therapist or Beautician, certified where possible
- Minimum 3 years’ experience in 5 star Spa Environment