Spa Director Job Description
Spa director
provides positive service standards including courtesy, sincerity, and enthusiasm to all guests of the Spa and Salon.
Spa Director Duties & Responsibilities
To write an effective spa director job description, begin by listing detailed duties, responsibilities and expectations. We have included spa director job description templates that you can modify and use.
Sample responsibilities for this position include:
Create, maintain and oversee a marketable and profitable Spa business while meeting/exceeding financial goals
Leads a Corporate Spa team of 2 and Regional Field team
Monitor quality of service in F&B outlets
Ensure sign off of all Service Standards by Position competencies for Rooms division managers
Prepare annual budgets for all departments within the Spa
Prepare annual budgets for the Spa
The ability to interview and select job applicants effectively supervise, discipline, mentor and give performance evaluations for Spa employees
Direct overall operations of the fitness, pool, and spa facilities, including short and long range strategic planning so that the business operates cost effectively and efficiently
Lead the Spa in establishing and executing departmental goals
Ensure the spa, fitness and pool facilities are in peak condition at all times (operations and cleanliness)
Spa Director Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Spa Director
List any licenses or certifications required by the position: CPR, MVP, CPA, MBA, CRA, IDEA, AED
Education for Spa Director
Typically a job would require a certain level of education.
Employers hiring for the spa director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business/Administration, Marketing, Hotel and Restaurant Management, Management, Business, Hospitality, Education, Hospitality Management, Business/Management, Hotel Management
Skills for Spa Director
Desired skills for spa director include:
Spa
Comply with all departmental policies
Effective application of spa staffing models
Industry trends
Service procedures and standards
Wellness and holistic modalities
Developing new programs and making improvement recommendations to the Rooms Director
Its active ingredients
Service
5-star service standards
Desired experience for spa director includes:
Ensuring solutions meet strategic objectives and quality standards within time, resource and financial goals
Develops relationships with all vendors
Develop all operation and merchandising procedures/logistics
Creating new business and experiential opportunities through creative concepts and development
Supporting new business development and grow opportunities
Experience leading and managing operationally 30+units, retail and hospitality backgrounds a plus
Spa Director Examples
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Spa Director Job Description
Job Description Example
Our company is looking for a spa director. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for spa director
- Implement effective staff training plans for all areas of spa operations
- Participate in spa labor planning
- Monitor comparison of the spa actual performance to budget
- Endure adherence of hotel, spa and facility policies
- The Director is responsible for staffing, coordinating and supervising employees and contractors, and is expected to provide a welcoming, safe, enjoyable and service-oriented environment for members and guests
- Prepare comprehensive budgets and forecasts to ensure the efficient and cost effective operation of the department
- Ensure property is maintained in accordance with the Jumeirah Engineering Management System
- Check on completed repair and maintenance works to ensure that established standards have been met
- Focus on team performance by reporting team metrics and assisting in determining resources needed to provide technical solutions for the hotel
- Ensure an effective communication process is in place for Engineering department so issues are resolved and ideas shared
Qualifications for spa director
- 10+ years’ experience with a minimum of 5 years’ experience in multi-unit operations management and a successful track record in driving sales and profits in a dynamic fast growing business
- Working closely with due diligence teams to identify areas of risk
- Production of quality deliverables within agreed timescales, briefing Partner/Director accordingly
- Various marketing initiatives and practice development activities
- A flexible working style and an ability to adapt quickly to changing circumstances and priorities
- Strong writing and reviewing skills, with an appropriate focus on conciseness and risk management
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Spa Director Job Description
Job Description Example
Our company is hiring for a spa director. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for spa director
- Direct and manage guest service standards which are consistent with the property’s standards and brand attributes
- Effectively work with Hotel Marketing, Public Relations, and Advertising to position and garner maximum Spa/Salon revenue
- Ensure Spa and Salon property and equipment is properly used and maintained
- Coordinate and conduct performance appraisals of the Spa/Salon Management in accordance with property and company guidelines and procedures
- Spa / Salon Supervisor (2)
- Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results
- Monitor the market closely and report to news, happenings and market changes with direct effect on corporate business
- Communicate effectively to ensure that the sales function is carried out smoothly and commitments are met
- Build up good rapport with the other hotel departments
- Inform the management about any important corporate local events and VIP visits
Qualifications for spa director
- Strong commercial acumen coupled with a robust personality capable of operating effectively under the pressure and fast-pace of the deal marketplace
- Excellent interpersonal skills required to challenge, negotiate and operate at a senior level
- Experience of working on transactions, disputes or completion accounts would be an advantage
- Previous experience in all areas of F&B operation, including experience in large hotel conferencing operations
- Demonstrated proficiency in distribution channel management, Hotel PMS / CRS, Revenue Management Systems, and Microsoft Office applications
- Hotel Revenue Management - Thorough understanding of total hotel revenue management concepts, processes, and systems
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Spa Director Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of spa director. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for spa director
- Ensure a new spa/wellness experience development to maintain innovation and originality
- Direct the Talise Ottoman Spa team to achieve success where everyone contributes
- Respond to any changes in the hotel or spa as indicated by the industries
- Ensure the correct scheduling of colleagues in order to maintain standards of service
- Provide management with creative ideas to project and enhance the image of the hotel and the spa
- Ensures that the spa team adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety and maintains confidentiality for all guests and colleagues
- Set and monitor KPIs for the spa business, individual team members
- Monitor the spa business in regards to revenue management and effectively forecast business trends and revenue streams
- Constantly monitor service and delivery standards
- Perform all other job relate duties as requested
Qualifications for spa director
- Multi-tasking/Organization – ability to manage multiple activities in parallel with proper follow up on status
- Business or related degree from Internationally recognised tertiary institution
- Minimum 3 years' experience in Kuwait or the Middle East
- Principled negotiating skills
- Corporate segment knowledge
- The successful candidate MUST be a certified fitness instructor and a personal trainer with CPR and AED certifications
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Spa Director Job Description
Job Description Example
Our company is looking for a spa director. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for spa director
- Manages all scheduling, and training programs of the valet parking and bell/door staff
- Conduct pre-shift meetings and departmental meetings
- Assists team members in parking, guest services, and communications as needed in their daily responsibilities
- Oversee all department functions including short and long-term planning, day-to-day operations
- Provide input into and execute strategic plan consistent with the annual business/marketing plan
- Provide input and direction in the development of the department’s fiscal budget
- Responsible for managing the monthly activity of all inventories, including balancing of the warehouse supplies and purchases
- Monitor, document, and notify the Executive Director of Hotel Operations of any challenges that may impact or jeopardize the achievement of current future departmental objectives
- Review month to month financials and reports to determine gain or loss in profit margin and determine how to correct or justify
- Conduct timely staff meetings to review employee concerns, needs, or new initiatives
Qualifications for spa director
- Previous experience in Resort is highly appreciated
- Previous experience in Italy is strongly preferred
- Experience with travel industry reservation systems and hotel property management systems preferred
- Previous experience in supervision, training and staff evaluation
- A minimum of four (4) years of managerial and/or project management experience
- Strong command of current global spa and wellness trends
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Spa Director Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of spa director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for spa director
- Develop, coordinate and evaluate the implementation of policies and procedures that ensure the highest level of customer service
- Ensure that all laws and regulations related to spa operations are met, including health, safety and labor
- Establish and maintain a professional working relationship with all departments interacting with the Spa
- Develop policies and procedures to ensure that guest concerns and complaints are resolved in accordance with department and company service standards
- Collect and review all relevant data to ensure that the goals of the company are being met by the Spa
- Plan, implement and manage the operational, budgetary and human resource activities of the Spa department to ensure effective operations and achievement of goals
- Ensure that colleagues strictly enforce all safety rules, emergency procedures and fire prevention regulations
- Monitor and analyse the products and services of competitive spas, to maintain a competitive advantage
- Manage and assess the team performance and direct the team in achieving success
- Reviews guest feedback, JD Power, Mystery Shopper results and plan and implement corrective action if needed
Qualifications for spa director
- Flexible, strategic team player with high integrity and ethical standards
- Must be able to work in a fast-paced environment, handle pressure well, self-motivated and very detail oriented
- Must have strong financial acumen and advanced analytical abilities
- Ability to carry out assigned tasks in a timely and efficient manner
- Highly proficient with Excel, Word, Access, Outlook and PowerPoint
- Minimum BS degree required, preferably in a relevant field (hospitality, business management, operations)