Director, Spa Job Description
Director, spa
provides guidance to the category product review teams, ensuring alignment of category specific margin goals with the customer and value strategy mission of driving the customer experience through multiple channels.
Director, Spa Duties & Responsibilities
To write an effective director, spa job description, begin by listing detailed duties, responsibilities and expectations. We have included director, spa job description templates that you can modify and use.
Sample responsibilities for this position include:
Keep track of the competitors regarding special promotions and rate packages
Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes
Oversee all aspects of the daily operation of the hotel’s F&B outlets
Coordinate and monitor all phases of Loss Prevention in the F&B outlets
Participate in required M.O.D
Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner
Analyze rate variance, monitor credit report and maintain close observation of daily house count
Coordinate major projects such as renovations, capital expenditures, equipment change-overs
Monitor the status of the hotel throughout the day
Work with the strategy team in analyzing actual performance vs
Director, Spa Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, Spa
List any licenses or certifications required by the position: CPR, MVP, CPA, MBA, CRA, IDEA, AED
Education for Director, Spa
Typically a job would require a certain level of education.
Employers hiring for the director, spa job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business/Administration, Marketing, Hotel and Restaurant Management, Management, Business, Hospitality, Education, Hospitality Management, Business/Management, Hotel Management
Skills for Director, Spa
Desired skills for director, spa include:
Competitors
Pricing
Product offering
Promotion and sales techniques
Industry through continuing education and training
Aspects of treatments
China market
Cleo
Driving revenue and ensuring maximum efficiency of the booking channels
Driving spa revenues and ensuring maximum efficiency of the booking channels
Desired experience for director, spa includes:
A minimum of 2 years experience at Director/Manager of Food & Beverage level in the luxury hotel segment
A gourmand who follows culinary trends across the world with a particular focus on the resort’s key source markets of Australia, New Zealand, China and the USA
A strategic and creative thinker who can positively influence change and contribute to the overall management and success of our resort
An understanding of the quality, detail and consistency required for the delivery of a luxury resort product and service
Prepare the F&B budget and monitor department performance with respect to the same
Attend and/or conduct departmental and hotel training (CARE, One to One)
Director, Spa Examples
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Director, Spa Job Description
Job Description Example
Our growing company is looking to fill the role of director, spa. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, spa
- Ensure the Engineering department complies with all health and safety requirements
- Implement effective energy management strategy to ensure property utilizes energy as efficiently as possible and reduces wastage
- Advise Group Engineering on local code changes to ensure compliance
- Any other duties as may reasonably be requested by management
- Responsible for achieving the assigned financial targets set by DBD&M
- Managing corporate business inquiries for (individual and groups bookings), conference & events, food and beverage, outside catering and any other revenue center request
- Welcome guests, VIPs, delegations and royal families and attend to all their sales requirements during their stay
- Collaborate with internal & external contacts/colleagues to ensure the utmost experience possible to own guests
- Ensure achievement of the financial targets under assigned accounts/sector
- Maintain and develop close business relationship with corporate businesses
Qualifications for director, spa
- Educate and update contacts on product and services
- Build rapport with key decision makers within the sector
- Conduct site inspections when needed
- Conduct regular competitor’s surveys on events being held at competitor hotels and follow-up
- Attend accounts official and social occasions when relevant
- Report sales activities on daily basis using the company’s standard reporting tools
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Director, Spa Job Description
Job Description Example
Our growing company is looking for a director, spa. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, spa
- Travel locally or internationally if needed
- Be prepared to perform any other reasonable request from management
- Develop, promote and organize activity programs for all ages including
- Identify and build productive relationships with business partners
- Set, implement and monitor annual business plan goals and sales targets
- Lead the creation of flexible solutions to attract new and potential customers
- Coach and be a mentor for the Conference and Events team
- Research and evaluate local trends for future business potential
- Determine and implement the balance of business mix into the hotel
- Co-ordinate and produce the annual rates, with seasonality changes in mind
Qualifications for director, spa
- Minimum 8 years’ experience in the business, management operations at the property or corporate level
- As a department head, directs and works with the management team and associates to successfully execute all spa / leisure operations
- Thorough knowledge and understanding of Spa and Salon and pool operations, services, protocols and industry practices
- Minimum 2 years work experience as Spa Manager or Assistant Spa Manager in larger operation
- Previous experience working in a Spa non-management role (Therapist, Esthetician, Fitness, ) Preferred
- Previous experience in Luxury Brands is a must
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Director, Spa Job Description
Job Description Example
Our company is hiring for a director, spa. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, spa
- Manage, train, develop and motivate all colleagues reporting to this position
- Assist leaders in establishing short and long term goals and review status of each goal on a monthly basis
- Review daily productivity and approve payroll
- Review / approve all invoices before payment
- Establishment of professional business relationships with all vendors and development of all products inventories
- Assist in conducting and approving inventories on a monthly basis
- Review purchase orders at month end to ensure accurate financial statements
- Assist in the development of monthly forecasts and annual budgets within the operation
- Adheres to budget restraints
- Oversee marketing and sales campaigns, maximizing dollars spent to achieve targeted sales and keeping in mind the vision for the future
Qualifications for director, spa
- Eight (8) years of management experience in a luxury Spa, Salon environment
- Three (3) years of experience managing a workforce of over 75 employees
- Bachelor’s degree in a related field or equivalent work experience in the luxury Spa/Salon enviroment
- A minimum high school diploma with at least 5 years of experience in exercise physiology, safe training procedures, exercise implementation and proper use of cardiovascular resistance, free weight and related fitness equipment
- Fitness program certification is required
- CPR and defibrillator certification is required
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Director, Spa Job Description
Job Description Example
Our company is hiring for a director, spa. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, spa
- Ensures all accounting, payroll and employee relations matters are handled in compliance with Company policy
- Establishes and maintains a culture of integrity, teamwork, and respect to ensure the long-term continued growth and profitability of the department
- Other related job duties as necessary
- Strategically direct the progress and performance of the business through sales and marketing
- Take ownership and responsibility for financial growth and development and controlled performance, in order to ensure sustainability
- Maximise profit through driving revenues and controlling costs within the wellness operation
- Complete written prescriptions for guests whenever possible and appropriate
- Produce a detailed and objective monthly report in order to track all aspects of the business and colleagues’ performance
- Ensure that the colleagues participate in any scheduled training or development programs that may develop colleagues or improve departmental standards
- Assist in the building of an efficient team of employees by taking an active interest in their welfare, safety, training and development
Qualifications for director, spa
- At least five years of supervisory/managerial experience
- At least five years of Spa/Salon experience
- Health and fitness certifications strongly preferred
- Must possess strong analytical, financial and marketing skills
- A minimum of 5 years of experience in a Senior Management role in 4 or 5 star property
- Possess strong positive leadership skills with prior track record of supervisory experience of staff at all levels
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Director, Spa Job Description
Job Description Example
Our company is looking for a director, spa. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, spa
- Develop wellness programs and menu from brand standard guidelines
- Recruit suitable wellness professionals to suit location and wellness programs
- Develop and implement marketing and sales plans for wellness services
- Source equipment for diagnostics and wellness services
- Source appropriate retail items
- Develop appropriate licensing and government approvals for services
- Ensure wellness professionals maintain current licences and continued education
- Liaise with media for wellness articles and content
- Welcome VIP’s upon arrival as appropriate
- Conduct communication meetings monthly
Qualifications for director, spa
- Must show commitment to quality customer service
- Requires high energy and focus, strong commitment to learning and developing additional skills as needed
- Must be a team player, be detail-oriented and have the ability to multi-task
- Must work professionally under pressure
- Must possess basic math and money handling skills
- Bachelor’s Degree or equivalent work experience in Guest Service/Customer Service