Shopper Job Description
Shopper Duties & Responsibilities
To write an effective shopper job description, begin by listing detailed duties, responsibilities and expectations. We have included shopper job description templates that you can modify and use.
Sample responsibilities for this position include:
Shopper Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Shopper
List any licenses or certifications required by the position: PMP, CPM, PMI
Education for Shopper
Typically a job would require a certain level of education.
Employers hiring for the shopper job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Business, MBA, Education, Business/Administration, Communications, Social Sciences, Finance, Economics, Supervision
Skills for Shopper
Desired skills for shopper include:
Desired experience for shopper includes:
Shopper Examples
Shopper Job Description
- Be Key User – joining the regular meetings, discuss cases/situations, finding the best solutions to handle and drive the current process, bringing own ideas to speed up and harmonize process
- Close cooperation with other internal / external teams – Procurement, Account Payable, Internal Control, Finance
- Initiate and develop communication with the marketers/requesters, working with them to optimize and enhance mutual cooperation
- Optional activity may include the WBS creation, Budget Shift creation, Reporting tasks
- Other Ad hoc requests from the direct manager
- Meet with Loss Prevention Manager/Supervisor daily to receive areas of concentration and special assignments
- Maintain a shopper till throughout shift, including balance out till with receipts and purchases at end of shift
- Fill out accurate field report cards and a detailed shopper report at the end of each shift
- Act as the master shopper on behalf of the Marketing function creation of Shopping Cards in the purchasing system
- Be the expert and linkage to purchase indirect goods and services for the organization and end users
- 1-2 years systems experience and Experience with Budget Shift
- Customer focus, combined with attention to detail, high organizational skills, problem solving strong communication skills
- Knowledge of Digital Forms would be an asset
- Knowledge of Purchase Ordering systems would be a plus
- Technical confidence to learn new systems
- Ethics - Treats people with respect
Shopper Job Description
- Support marketers and other user with the opening of new vendors in SAP and in purchasing system
- Support Account Payable department with invoice resolution
- Confirm the process of urgent buying process (Spot Buy Result)
- Be Key User in purchasing system, which includes joining the regular meetings, discuss cases/situations, finding the best solutions to handle and drive the current process, bringing own ideas to speed up and harmonize process
- Cooperate closely with other teams, in particular Procurement, Account Payable, Internal Control, Finance
- Initiate and develop communication with the marketers and other users, working with them to optimize and enhance mutual cooperation
- Develop and manage project timelines and task lists
- Review creative material to ensure specifications match those estimated
- Interact daily with internal departments and agency support to insure timely completion of projects
- Act as the master shopper in support to the Marketing function
- Possess excellent written/verbal communication skills
- Have the ability to play the customer role conveniently under different circumstances
- Be available to work flexible hours that include nights, weekends, and holidays
- Able to stand and/or walk for prolonged periods of time outdoors in extreme heat/cold and sun
- Ability to interact in a professional and positive manner with Park Management, Loss Prevention Team Members and Guests while maintaining the highest level of professionalism and integrity
- High level of enthusiasm, involvement and commitment
Shopper Job Description
- Provide administrative support to the marketing team on the remote basis
- Follow-up with respective departments to purchase indirect goods and services
- Manages the Good receipts in COUPA following the confirmation of goods received from end users
- Support with the opening of new vendors in SAP and missing Vendors in Coupa
- Provide final solution by regular follow ups to cover End to End (E2E) process
- Provide requests resolution within KPI’s and SLA’s
- Cooperate closely with other internal / external teams – Procurement, Account Payable, Internal Control, Finance
- Responsible for communicating key insights to the marketers/requestors and work with them to optimize and enhance mutual cooperation
- Complete additional activities, for instance the WBS creation, Budget Shift creation, Reporting tasks and other other Ad hoc requests from the direct manager
- Develop and execute shopper marketing plan that is aligned to category, brand, and retailer strategy
- Be available to work flexible hours at night and weekends
- 1-2 years office experience in administrative roles
- Customer focus, attention to detail, high organizational skills, problem solving strong communication skills
- Minimum 1 year in retail or business related field
- Experience with computers and other ‘tech equipment’ (camera, scanner, and tape recorder)
- Proven ability to work with little to no direction on a day to day basis
Shopper Job Description
- Recommend account-specific programs or promotions, and proposes adjustments to the mix, including eChannel, based on changes in metrics and trends
- Build long-term relationships with account marketing departments to influence program adoption
- Conducts store visits to facilitate solid understanding of competitive activity, effectiveness of off-shelf placements and in-store execution opportunities
- Manage budget and prioritize programs based on ROI
- Execute flawlessly defined shopper marketing programs with Shopper Marketing Controller ensuring deliverables are met on time with the accounts
- Manage shopper marketing budget ensuring spend is maximised and allocated appropriately across categories and brands
- Inspire and build confidence in the value of shopper marketing with interfacing functions and customer contacts including broader commercial training on Shopper marketing 101
- Drive to specified convenience stores and ask to purchase cigarettes, then wait for clerk to ask for ID
- Drive to specific restaurants and after being seated, ask for a beer and wait for ID’s to be requested
- No purchases are made & results are simply recorded manually and then logged in online
- The ability to work as part of team
- High level of organizational and prioritizing skills, with attention to detail
- Highly self motivated with minimal direct supervision
- Analytical abilities to interpret data and how it applies to business needs
- Daily travel with periods of frequent overnight stays
- A Bachelor’s degree in Business, Marketing, Finance, or related field required
Shopper Job Description
- In your new role, you initiate shopper and customer insight development to define perfect packaging
- You ensure packaging, product, supply chain excellence and ECR (efficient consumer response) aligned to FMCG routes to market
- Finally, you lead, manage and inspire local trade & shopper capabilities by rolling out optimal non-vet channel packaging across countries including project management
- Perform in a fast-paced work environment which requires detailed work and precision?
- Work with Customers and stay attentive to their needs?
- Work a flexible schedule, based on business needs? (required)
- Flexibility in assessing priorities and tasks
- University graduate with a minimum 5-7 years experience
- Experience with all types of qualitative and quantitative research techniques ideally including shopper/retailer environment research
- Experience in similar roles within Consumer Packaged Goods ideal
- Experience managing research agencies is essential
- Some commercial experience/exposure is highly desirable