Dock Supervisor Job Description

Dock Supervisor Job Description

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Dock supervisor provides training and safety awareness for the operation of equipment and trucks related to the collection and proper handling of refuse materials.

Dock Supervisor Duties & Responsibilities

To write an effective dock supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included dock supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage the dispatch of over the road line haul drivers, all safety aspects both in the building and on the road
Preparing nightly reports
Coordinating with packaging/contractors/distribution center
Counting/distributing partner papers to contractors (Des Moines Register, New York Times)
Taking pallet product out to dock as needed
Deliver product (if needed)
Overseeing all operations and personnel on the dock
Training of all Loading personnel
Must ensure all trucks are loaded quickly and accurately to meet deadlines
Ensure packages have invoices and labels as customers require

Dock Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Dock Supervisor

List any licenses or certifications required by the position: TIPS

Education for Dock Supervisor

Typically a job would require a certain level of education.

Employers hiring for the dock supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Management, Industrial Engineering, International Business, Finance, Supply Chain Management, Business, Associates, Computer, Secondary Education

Skills for Dock Supervisor

Desired skills for dock supervisor include:

Local metropolitan area
Proper freight handling techniques
Department of Transportation rules and regulations
Hazardous Materials handling
Safety practices
Industry-related equipment
Lift jacks
Strong asset
Trailers
Loading Dock Operation and the industry

Desired experience for dock supervisor includes:

Ensure packages are sorted with designated routes throughout the day
Recommend ways to improve warehouse productivity and accuracy
Report all IT issues immediately so a ticket can be created
Work with the BDM and Shift Managers to ensure proper maintenance of the facilities, equipment and supplies
Work with the BDM and Shift Managers to ensure Safety Program initiatives are enforced, providing a safe and clean workplace for employees, while remaining in compliance with OSHA, state and local requirements, as applicable
Exercise the usual authority of a supervisor with regards to training, coaching, performance issues, timekeeping and career development

Dock Supervisor Examples

1

Dock Supervisor Job Description

Job Description Example
Our growing company is hiring for a dock supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dock supervisor
  • Work at a high level of confidentiality as needed
  • MAIL - Responsible for SCHEDULING all activities at each of three loading docks
  • TOTES - Advise Inova Staff when Totes arrive
  • RETAIL - Responsible for SCHEDULING and reacting to McKesson and /or Med Line who will deliver products for the Retail Pharmacy, Convenience Store / Gift Shop
  • LAUNDRY Soiled – MONITOR EVS gets from Laundry Shute is on every floor in Tower 2
  • OTHER BUILDING TENANTS - Schedule Services for other building tenants as required
  • Counsels employees on educational and job opportunities, which will enhance their career development, and keeps staff informed of current problems, changes, and new developments in the department and company by conducting periodic meetings
  • Monitors and ensures that employees are performing their functions safely and productively
  • Maintain record of those responsible for trailer seal verification
  • Oversee and lead a team of freight sorting handlers
Qualifications for dock supervisor
  • Minimum 2-4 years experience in warehouse supervision, preferably in more progressive roles with a broad range of responsibilities
  • Proven ability to use Mainframe applications
  • Familiarity with dispatching and using route planner
  • Experience working with customs documents is an asset
  • Must demonstrate attention to detail and possess good observation skill
  • Ability to assess situations and resolve problems without supervision
2

Dock Supervisor Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of dock supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for dock supervisor
  • Organize and distribute work assignments for freight sorters
  • Perform conflict and issue resolution management as needed
  • Manage daily end-of-shift reports, performance updates
  • Work directly with Customer, on-site
  • 75% Hands On position, you will be motivating the team to load all shipments on time, making sure everything is done before end of shift, 25% filling out spreadsheets and replying to company/client emails
  • Passcode & Key Holder
  • Leader on the floor and example to all associates in conduct, work ethic, respect, and overall knowledge of operations
  • Assigns, directs and supervises FT and temporary warehouse employees in his/her department to daily tasks and ongoing projects with an eye on production, safety, Organization (consolidation, neatness, and aging rotation), Loading/Unloading Standards, and Product Handling
  • Understands and is able to perform ILS system functions for their department including but not limited to
  • Understands and is able to operate RF Scanner functions for warehouse
Qualifications for dock supervisor
  • Must be an active listener and have the ability to receive input from others and give positive feedback
  • Must have the ability to set and manage ongoing changing priorities and exhibit good time management and multi-tasking skills
  • Ability to supervise, direct and motivate others
  • Must have the ability to apply common sense understanding to carry out instructions and coordinate daily activities of contractors
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
  • Experience with AS400/Truckmate an asset
3

Dock Supervisor Job Description

Job Description Example
Our growing company is looking to fill the role of dock supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dock supervisor
  • Complete Daily Inspection as requested
  • Participates in the evaluation process of temporary associates for hiring potential
  • Knowledge of and maintain compliance with Aarons Safety Rules – Training is provided
  • Collaborate with Inventory Control for item location, consolidation and issue resolution
  • Gathers and checks all shipping paperwork for errors
  • Gathers and checks all order fulfillment paperwork for errors
  • Ability to create loads and route drivers
  • Ability to balance workflow so that product moves efficiently, and workload is present for all associates
  • Ability to interact with brokerage firms and drivers in way that supports the goals of the FC
  • Ability and desire to assess current processes and procedures and make recommendations for change that improve performance
Qualifications for dock supervisor
  • Previous working experience with TDG/WHMIS
  • Dock work
  • Additional duties as needed including but not limited to filling in for an Assistant Manager in their absence
  • Effective organizational, planning and prioritization/time management skills
  • Human relations skills (stress management, conflict resolution, empathy)
  • Critical thinking – applying safety, compliance, and policy to everyday situations
4

Dock Supervisor Job Description

Job Description Example
Our innovative and growing company is looking for a dock supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for dock supervisor
  • Understands and is able to perform ILS system functions for their department
  • Perform Monthly Fire Extinguisher inspection as requested
  • Post secondary education, preferably in operations, logistics, or business
  • An equivalent combination of education and experience may be considered Good communication skills, both verbal and written, in person, over the phone, and by email
  • Minimum of five years experience in transportation or warehousing industry, preferably dock operations
  • Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
Qualifications for dock supervisor
  • Learn and use various computer applications (software) – Microsoft Office experience is a must
  • Problem solving, adapting and responding to the unexpected
  • Leadership and supervisory skills (motivation, direction, accountability)
  • Ability to work with and take direction from managerial personnel
  • Frequently (activity or condition exists from 1/3 to 2/3 of time)
  • Dock Lead
5

Dock Supervisor Job Description

Job Description Example
Our innovative and growing company is looking for a dock supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for dock supervisor
  • Three to five years of distribution warehouse supervisory or lead experience with working knowledge of all warehouse activities
  • Working knowledge of RF scan guns
  • Ability to work in and lead a team environment
  • Crown stand-up forklift, sit-down forklift, electric riding pallet jack, and load/unload trailer (experience a must)
  • Knowledgeable of common carrier, and UPS (Worldship) shipment processing (experience a must)
  • Post-secondary education in transportation or logistics preferred
Qualifications for dock supervisor
  • Advanced communication skills, particularly verbal
  • Computer skills, including the use of MS Word, Excel & Outlook, and web based programs RF scanners
  • Strong interpersonal skills including customer focus
  • City experience is preferred
  • Previous leadership experience and/or experience in the transportation industry are strong assets
  • Associates’ Degree or equivalent experience preferred in transportation, business or related area

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