Sales Manager, Services Job Description
Sales manager, services
provides excellent customer service to the client, vendors, and facilities personnel; this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sales Manager, Services Duties & Responsibilities
To write an effective sales manager, services job description, begin by listing detailed duties, responsibilities and expectations. We have included sales manager, services job description templates that you can modify and use.
Sample responsibilities for this position include:
Manage Services Sales Team to meet business object team and team performances
Work closely with Vertical Sales Unit Head and Client Managers (the owners of clients) to identify and develop which of their clients might be suitable candidates for higher value customised Managed Services that have a strong focus on delivering business benefit in conjunction with the client’s IT department
Work with pre-sales and the Professional Services team to develop pre-sales opportunities
Identifying and understanding client/business needs, documenting those needs and managing the end to end engagement so CA services will successfully deliver against the expectations set
Responding to Services-related, delivery escalations
Driving Services- related executive steering committees and related deliverables
Use salesforce.com and data analytics to drive growth in all areas of the flight services
Partner with Accounts Sales Managers (ASMs) and Connectivity Sales Managers when appropriate to find opportunities to expand services proposed to a customer
Maintains and services some key accounts
Ensures optimal route sales execution
Sales Manager, Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Manager, Services
List any licenses or certifications required by the position: CPA, PMP, ITIL, CA, CISSP, CISA, IBM
Education for Sales Manager, Services
Typically a job would require a certain level of education.
Employers hiring for the sales manager, services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, Engineering, Business/Administration, Accounting, Education, MBA, Technical, Computer Science, Management
Skills for Sales Manager, Services
Desired skills for sales manager, services include:
Competitive actions
Customer needs assessment
Evaluation of customer satisfaction
Market trends
Meeting quality standards for services
Principles and methods for showing
Principles and processes for providing customer and personal services
Promoting
Selling products
Services
Desired experience for sales manager, services includes:
2+ years’ experience working in media sales or marketing environment preferred
Superior organizational skills and professional attitude a must
Flexible, resilient and self-motivated to work in a fast-paced media sales environment
Strong aptitude for analysis and research
Data entry skills that include knowledge of the Microsoft Office Suite with willingness to learn enterprise software applications
Establish and maintain department procedures
Sales Manager, Services Examples
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Sales Manager, Services Job Description
Job Description Example
Our innovative and growing company is looking for a sales manager, services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for sales manager, services
- Leading and managing a team of Virtual Sales Specialist for Services (VSS), to drive them to tangible results and deliverables
- Lead the sale of the complete portfolio and/or specific specialized portfolio areas
- Liaise with Partners and develop relationships based on mutual success
- Develop strategies to manage the sales process that take into account procurement process, regulatory issues, organisational politics and key drivers for procurement
- Take charge and respond to approved RFI, RFP, and Invitations to Tender
- Build a qualified business pipeline of short, medium and long term opportunities
- Ensure team wide accurate sales data in Salesforce
- Ensure profitable and successful engagement completion by focusing on project scope accuracy
- Actively maintaining and developing collaborative relationships with the area business unit sales group
- Responsible for creating high quality proposals for all assigned accounts or territories
Qualifications for sales manager, services
- Knowing and adhering to the CA sales methodology, using the available systems and tools
- Participating and actively working with the Global Practice to provide ongoing feedback
- Engaging directly and indirectly to provide RFP, RFR and ITT input as required
- Communicating regularly and directly with delivery teams in order to maintain opportunity momentum
- Where needed, providing opportunity feedback to Practice or Delivery management on opportunities being worked on
- Assembling and leading technical teams to ensure delivery of high quality client solutions within agreed scope and committed timeframes
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Sales Manager, Services Job Description
Job Description Example
Our company is hiring for a sales manager, services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales manager, services
- You will be responsible for the Services Number in Finland – maintaining the pipeline (SalesForce), participating in Cadence calls, Customer Visits, Outlook your largest opportunities, controlling the business
- You would be reporting directly to the Services Sales Manager for the Nordics (Sweden, Norway, Finland & Denmark)
- Works closely with the Hospitality Services Director, H&FS Brand Manager
- Manages the sales target to achieve Field Services expected growth with End User channels
- Collaborate & influence Services Sales teams, product line & OTR to increase effectiveness & hit rates
- Build expertise & capability around sales operations for Services
- Drive rigorous sales operation practices & adopt digital tools for Field Services
- Develop and maintain sales by exploring and qualifying existing accounts following up on leads resulting from marketing prospecting efforts
- Strategic partnerships that drive lead-generation, meetings, and ultimately new sales bookings across the IMG sub-segment
- Coordinate DES supplier and OEM Program business review meetings
Qualifications for sales manager, services
- Provide hands on expertise in defining, documenting and improving business processes
- University Degree, Post-secondary education in business or other related disciplines is an asset
- Must possess advanced technical awareness of project solutions
- Have a college degree or equivalent knowledge and experience
- Knowledge of Client Tactics & Requirements
- Proven ability to drive a sales organization to meet growth, profit, pricing, collections and cost reduction targets
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Sales Manager, Services Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of sales manager, services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for sales manager, services
- Sell training offerings and services to enterprise and corporate customers in China
- You will be managing and responsible for the Services Number in Finland – maintaining the pipeline (SalesForce), participating in Cadence calls, Customer Visits, Outlook your largest opportunities, controlling the everyday business
- You would be based in Finland, reporting directly and remotely to the Services Sales Manager (DK) for the Nordics (Sweden, Norway, Finland & Denmark)
- Partner with Senior Management to determine strategic priorities for sales staff
- Develop & maintain product group relationships supporting both YMFUS and YMUS sales objectives
- Identify, analyze and implement targeted retail finance programs to improve dealer performance metrics
- Resolve dealer issues involving retail finance programs
- Define sales processes and design sales communication materials & tools that support these processes
- Establish & lead sales strategies to maximize dealer engagement and to optimize impact of field sales team
- Maintain, monitor and update dealer performance metrics
Qualifications for sales manager, services
- Effective written and verbal communication skills with internal and external customers are required
- Action oriented individual that can drive new business development and manage a diverse group of employees many of whom are based remotely
- Requires a minimum of 2-4 years of management experience in transportation, logistics, or related sales
- At least 2 years' experience managing sellers
- Effectively manage the sales process and sales forecast in Pega Sales Automation overseeing successful execution of sales plays consistent with the Pega sales process
- Must have an understanding of wireless technology and their associated markets
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Sales Manager, Services Job Description
Job Description Example
Our innovative and growing company is looking for a sales manager, services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales manager, services
- Lead and pursue Lifecycle Services project sales pursuits working with in-country sales team/operations and service teams to plan the pursuit
- Actively drive Lifecycle Services initiatives and programs
- Growth in Order Secured, Revenue, GM$, EBIT secured across integration, services and equipment within Branch geography
- Collaboratively work with the Business Manager to develop an overall territory account plan to maximize opportunities and generate sales activity with customers and partners
- Responsible for providing complete and timely order information to Customer Care
- Follows up with customers as needed or directed by the Business Manager
- Creates annual budgets for each unit, including room revenue and food & beverage
- Compares 12-month availability for drop off and compare revenue throughout the month
- Reviews sales call activity reports of Sales staff in all units
- Reviews monthly competitor rates and overall statistics/information for relevant units
Qualifications for sales manager, services
- Self-starter with proven experience operating independently
- Must have experience working with CRM systems (Salesforce preferred)
- Experience in M2M, iOT, and wireless product development
- To understand business processes within the contact center environment
- Assist and establish product/solution knowledge base in Japan team together with a technical principal
- Preparation and sign off of technical proposals for customers
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Sales Manager, Services Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of sales manager, services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for sales manager, services
- To align annual and seasonal Go-To-Market strategy including calendars with all involved functions within global framework
- To maintain and update distribution trading policies (DTPs), best practice concepts and tools by Trade Investment, E-com policy, B2B initiatives
- To provide analysis, benchmarking and facts to prepare and develop winning plans - Retailer positioning survey (RPS) / Customer satisfaction survey (CSS), / KPI benchmarking / Competitor analysis / Integrated distribution roadmap (IDR) / Customer segmentation database & reporting (CSD) / Wholesale eCom toolkit (OMG) / Customer portfolio management tool
- To provide all statistical and relevant KPI data as requested on key accounts, fashion/field accounts and franchise stores (Franchise tracker, RSM tracker) for Turkey
- To support senior management with business updates and presentations, to participate on all internal planning initiatives (IBP, SBP)
- Create and sustain strategic customer relationships, especially in the enterprise, federal, and public sectors
- Manage forecasts, close deals, record sales activity, and track customer data using company standard customer relationship management (CRM) tools like Salesforce.com (SFDC)
- Create and roll out marketing initiatives in China to promote existing or new learning offerings
- Build, maintain, and foster the relationship with existing and new channel partners
- Be responsible for the successful development and conversion of the provided qualified leads through direct customer engagement and in close coordination with the applicable quoting teams
Qualifications for sales manager, services
- Assisting in training channel partners
- Gather feedback from sales team on a regular basis to constantly improve enablement programs
- Exceptional written/verbal communication and coaching skills
- Understanding and high proficiency of core Procurement capabilities (e.g., supplier management and performance, supply market analysis, Category Management, Procurement Excellence)
- Bachelor’s degree in Business, Marketing or related degree desired
- Experience in automotive Dealership Service, Parts and Collision Repair Department equipment highly desired