Product Manager, Services Job Description
Product Manager, Services Duties & Responsibilities
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Product Manager, Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Product Manager, Services
List any licenses or certifications required by the position: PMP, ITIL, PHR, CEBS, ITSM, MQTT, CTP, CCM, CSPO, NPI
Education for Product Manager, Services
Typically a job would require a certain level of education.
Employers hiring for the product manager, services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Business, MBA, Marketing, Computer Science, Technical, Education, Management, Business/Administration, Finance
Skills for Product Manager, Services
Desired skills for product manager, services include:
Desired experience for product manager, services includes:
Product Manager, Services Examples
Product Manager, Services Job Description
- Build relationships with key business stakeholders and develop an understanding of relevant business processes and systems used by PPFA and affiliates to inform digital product offerings
- Communicate product vision to stakeholders, report ongoing progress
- Work with other product managers and IS leadership to create an environment of innovation within Planned Parenthood
- Build and maintain a sound understanding of customer needs through ongoing market engagement, researching with teachers/tutors and learners across FE Colleges and Secondary Schools
- Lead the development of a new set of offers within the Industrial IoT space
- Partner with Global Shared Professional Services and Product Management to develop MGPP for packaged offerings
- Partner with sales to identify and close new opportunities in Manufacturing and Infrastructure market and leverage the Service Marketing team to create provocative literature and web-based experiences
- Perform ongoing market and customer-success analysis to ensure maximum growth and value
- Orchestrate rigorous follow-through on growth plans, financial commitments and new customer onboarding
- Provide thought leadership internally and externally
- Adept at using various devices and technologies to promote, deliver, and consume video content
- Proficiency in MS Word, MS Excel, PowerPoint and Outlook required
- 2+ years experience developing consumer-facing digital products
- Demonstrable achievements defining and bringing to market top-notch digital products
- Strong knowledge of digital user experience practices, with a focus on mobile
- 8+ years as a Product Manager in the software technology industry, preferably with experience developing support services, online marketplaces and/or SaaS applications
Product Manager, Services Job Description
- Define and develop new technology products and platforms that meet the current and future needs of the market
- To work closely with the BIS leadership team, BIS Chief Architect, BIS Futures and BIS suppliers to formulate the strategy for new BIS products
- Develop road maps for each product or platform, and regularly review them to ensure they retain market leading positions
- Attend conferences and industry seminars and engage proactively with supplier partners to keep abreast of developments within the technology industry, anticipate new market requirements and identify market threats and opportunities
- Work with Business Development, Communications and Futures to raise the profile of BIS in the market and to promote the capabilities and potential of BIS products and platforms
- Undertake market research in conjunction with Business Development, Futures and the Chief Architect to define the commercial viability of prospective new product and platforms
- Develop Business Cases for investment in the development of new BIS product and platforms in conjunction with BIS Business Operations, Futures, Business Development and Engineering
- Have P&L ownership, product performance management and delivery of portfolio targets
- Define strategy, development and delivery of product strategies that grow the portfolio
- Drive business development to grow product portfolio, leading the engagement, evaluation and commercial contract negotiations with new potential content and entertainment partners and working with cross functional teams to develop new entertainment propositions and revenue streams
- An understanding of how applications are built using APIs and SDKs
- A clear vision of how to shorten time from developer sign up to “Hello, World!”
- Familiarity with working in an environment that follows Agile software development methodology
- Provide guidance and orientation for the department managers
- Provide direction and guidance to management team in development of department goals and objectives delivery
- Oversee strategies for a team that has to work across multiple departments and systems to support, execute and resolve customer issues
Product Manager, Services Job Description
- Market Research -- Monitor and frequently "self-educate" on the latest trends in financial services products
- Consumer Research (Qualitative) -- Responsible for organizing, conducting, and synthesizing consumer interviews / focus groups / events aimed at unlocking key product needs/insights that inform future product development efforts
- Consumer Research (Quantitative) -- Responsible for collecting and analyzing market intelligence data aimed at uncovering trends in consumer demographics / preferences / needs / buying habits
- Existing Product Refinement -- For all existing product, analyze historical margins & performance trends to update product pricing & content
- Pricing -- Collaborate with Supplier contacts to manage and maintain pricing tables incorporating new product SKU's and price changes to existing SKU's
- New Product Creation -- Utilizing research collected in a data-driven approach, create new financial services products including pricing, product definition, value proposition, and target market assessment
- Marketing / Product Benefit Communication -- Develop key selling points of each new product launch, including a summary of key consumer needs and innovations in product aimed at addressing them
- Product Resource -- Provide product training for customers, dealers, sales, and internal team members in order to communicate key selling points
- Build Relationships - With customers, dealers, and organizational teams and maintain effective lines of communication with key groups, including internal customers within our matrix organization
- Take a lead role as the Subject Matter Expert for allocated products
- Proven ability to collaborate and work with numerous teams at all levels (including Sr
- A minimum of 2 years experience is required, 3-5 preferred in a product management, service delivery, marketing or a corporate leadership role in services in the Enterprise IT industry
- 6+ years in product management and/or product development sales.-Professional experience within the prepaid industry and telecommunication industry
- Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services or initiatives
- Understand competitive offerings and international market trends
- Design product/proposition strategies to capitalise on emerging consumer trends
Product Manager, Services Job Description
- Prioritize the creation, enhancement or termination of offering, process or feature within relevant contexts such as improved user experience, platform investment, monetization opportunities and new business threats
- Define the key values and benefits of the created product and develop core positioning and messaging for connected products to be integrated into brand and consumer-centric go-to-market plans
- Managing and monitoring the financial and market progress of products and portfolios
- Ensure strategies and requirements for products and services comprehend regions and global market needs
- Taking accountability and driving shared accountability across the organization
- The knowledge and ability to work with Engineering, IT and other technical partners to ensure solutions are built that meet requirements, customer and business needs
- Work with other members of the Product organization across the various lines of business to develop and execute a roadmap of Merchant Services product capabilities necessary to make Chase Pay as the leading omni-channel payment solution for merchant
- Lead areas with Chase Pay product execution and support, including but not limited to create business requirements, work closely on functional requirements
- Identify and ensure Testing/certification environment exist for product launch
- Identify and ensure Customer Support/escalation process exist post-launch
- Lead development and delivery of new integrated Device Replacement and Service propositions that add differentiation to our core propositions
- Manage large third party vendor partner relationships
- Drive business development in the Device Value Added category
- 10+ years’ experience within telecommunications, IT and or similar industry with experience and an understanding of traditional and digital IT&T products and service development, marketing and P&L performance management
- A passion for and proven experience in new IT&T and digital product innovation
- Demonstrated experience in operating at a tactical and strategic level
Product Manager, Services Job Description
- Drive strong collaboration and coordination with regions, outbound marketing, product planning, product management, engineering, and customer support
- Assess existing and potential markets for Software Maintenance Agreements (SMA) and other Contracts and partner with all applicable business groups to develop strategies, programs, and education offerings on new equipment technology
- Assist Suppliers and R&D with Commercialization process for our customers/brands
- Work closely with R&D and Supply Chain to develop and author specifications items from suppliers
- Evaluate and Batch all products in Test until final specification are signed off by supplier and customer/brand
- Assist QA in scheduling annual frequency of product evaluations for suppliers based on category risk and performance quality history
- Evaluate new suppliers as assigned by purchasing agents for compliance to BBI Quality and Food Safety requirements
- Report all current and new supplier evaluations to purchasing agents both approved and unapproved
- Cross train with other BBI food category auditors and assist in annual evaluations of their food group suppliers, as needed
- Communicate with suppliers, listing all defects and concerns as noted during evaluations and monitor the corrective actions to insure compliance to BBI and Regulatory Requirements
- Strong collaborative skills with the ability to work with both local and offshore teams
- Demonstrated experience in vendor management
- Experience with technical, financial and commercial analysis
- Masters degree in Science and Marketing, with Microbiology preferred
- Hold CAM (Control Account Manager) budget responsibility for Product Management and Product Development within BIS
- Extensive experience of defining, developing, marketing and selling technical products, ideally IT software based products