Food Services Manager Job Description
Food Services Manager Duties & Responsibilities
To write an effective food services manager job description, begin by listing detailed duties, responsibilities and expectations. We have included food services manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Food Services Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Food Services Manager
List any licenses or certifications required by the position: CDM, HACCP, AST
Education for Food Services Manager
Typically a job would require a certain level of education.
Employers hiring for the food services manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Management, Education, Food Service management, Nutrition, Business/Administration, Hospitality, Dietetics, Food and Nutrition, Business, Culinary
Skills for Food Services Manager
Desired skills for food services manager include:
Desired experience for food services manager includes:
Food Services Manager Examples
Food Services Manager Job Description
- Conducts patient, employee and nursing rounds
- Oversees Bar, Restaurant, Room Service and Event Operations
- Utilizes budgets to understand financial objectives
- Oversees Food and Beverage Supervisors and supports staff
- Maintains a positive cost management index for the Food and Beverage operations
- Maintains service and sanitation standards in restaurants, bar/lounge, room service and event areas
- Foster staff development and growth in a caring and respectful manner
- Model behavior conducive to the development of a positive, supportive, and productive team
- Implement associate satisfaction initiatives considering recruitment, retention, development and continuing education of staff
- Performs training, coaching,/evaluations with nutrition services associates on a timely basis to foster staff development and growth
- Analytical/Critical Thinking –The ability to gather and organize information using a logical and systematic process
- Fully qualified account manager
- Understands moderately complex solutions and how to identify the value proposition for each
- Computer experience with all aspects of food service to include but not limited to patient care, ordering, inventory, finance, menus, scheduling and diet office processes preferred
- Must possess a strong understanding of hospitality/customer service
- Demonstrated ability understanding food cost, attention to high quality standards, a proven track record for training and coaching safety and sanitation procedures, and implementation of improved quality control procedures
Food Services Manager Job Description
- Address issues/concerns related to employee management, and collaborate with Human Resources as appropriate
- Work within the parameters of defined role, licensing agency and regulatory standards
- Coordinates and monitors the establishment and implementation of standards of service
- Responsible for JCAHO and quality issues including sanitation, safety, equipment maintenance, and safe food handling
- Ensure adherence to Corporate Integrity Plan for self and staff
- Models positive behaviors that are supportive of change
- Assists in the establishment of staff performance expectations and provides training regarding policies, procedures, and standards of care
- Coordinates all activities related to the patient services and guest associates
- Participate on committees/councils/task forces as assigned
- Collaborate with physicians, administration, and multidisciplinary health care team to promote the provision of quality patient care/services
- Ability to work independently and within deadlines, with a high degree of accuracy and attention to detail
- Assures that staff utilizes and apply learning in the work environment
- Trains and monitors staff to achieve an environment free from food borne illness
- Ensure the qualifications and competence of department patient and guest service associates and others as assigned
- Evaluates staffing needs to provide appropriate care/services within department
- Serve as a resource to the hospital, system and community in area of service excellence and foodservice management
Food Services Manager Job Description
- Maximize productivity through development and maintenance of staffing plans appropriate to level of service provided, utilizing benchmarking, and best practice standards
- Participate in annual budget development and adhere to budget guidelines throughout the year
- Provides input on the acquisition of equipment and supplies necessary to the delivery of care/services
- Look for ways to create new revenue streams and take necessary steps in an attempt to implement them
- Anticipate and recognize areas of concern that may have a financial impact, and make appropriate recommendations to contain costs
- Develops and oversees daily staffing management plans
- Establishes goals and oversees implementation of patient food services needs based upon medical direction, patient population and hospital guidelines
- 5+ Years of Position-Related Experience (includes both experience acquired at SMMC and elsewhere)
- 5+ Years of management and supervisory experience in restaurants or institutional food service
- Experience as a patient services supervisor or manager in a healthcare setting Preferred
- Registered Dietitian credential strongly preferred
- Motivate and guide others to work hard by building a sense of teamwork and commitment including clearly communicating and reinforcing team goals, cooperation and excellence
- The Food Service Manager has responsibility for selection, orientation and training and development of employees, including initiating personnel actions, such as the hiring and termination of employees
- Five (5) years of consecutive employment in a food service operation with high volume (over 900 transactions per day)
- Ensures all policies and procedures for Patient Food Service are implemented and maintained
- Directs staff on the proper of all supplies/equipment within the patient services area
Food Services Manager Job Description
- Demonstrates ability to work and complete all job tasks for all kitchen and tray assembly positions, especially the automated operation (DFM)
- Conducts daily shift huddles with staff
- Monitors tray assembly (trayline/room service) operation, food production, sanitation and safety
- Assists with maintaining employee files, time and attendance records and corrective action process
- Attends outside educational seminars pertinent to patient satisfaction and service regulatory issues
- As needed, and with support from the Marketing Department, present technical seminars and speak at local and national association meetings and publish these speeches when practical
- Maintain technical documentation for all products and application formulations
- Lead the team to ensure all printed signage, weekly price/item signage, corporate initiatives, store support collateral is produced accurately, on budget and distributed in a timely manner
- Participates in new product/process reviews, including process hazard analyses, operator training
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form
- Strong computer skills and proficiency in Microsoft Office Suite and similar products
- A Minimum of five (5) years experienced as a manager in food service
- Preference given for those with retail café/coffee bar experience
- Deep knowledge and industry experience within the category including sector understanding, relationships with major suppliers, understanding of commercial drivers, insight into sector changes and strategies
- Category Management tools and techniques
- Tender and contract procurement practice, processes
Food Services Manager Job Description
- Supervises the recruitment, hiring, and training of workforce
- Conducts security and billing audits of vendor catering locations to ensure compliance with TSA security and Continental procedures
- Supports security needs of other Chelsea locations that do not have a dedicated security manager
- Employees who assign, monitor and report on the truck fleet and radios used for communication
- The position should have experience in dealing with US regulatory authorities in addition to local LEO's Oversees the outside security company with posts at the front entrance and the truck yard
- Forecast, analyze, implement, monitor, control and report on the various outlet budgets and their components (labour costs, food costs, beverage costs, supplies, equipment, ) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service and to meet financial targets
- Develops service level guidelines, standards, and performance metrics/measurements
- Identifies industry trends, promotes innovation, and drives best practices
- Serves as the primary point of contact for supplier partnerships
- Leverages worldwide supplier relationships
- The ability to work with and influence a broad range of customers, stakeholders and supplier staff at senior levels
- A passion for delivering tangible and measurable results
- Proficient analytical skills and a measured approach to decision making
- A collaborative approach with the ability to maximise the short term position while building long term productive relationships
- Able to plan and manage multiple work programs effectively
- Track record of fostering teamwork and demonstrating the highest level of professional and ethical standards in all supplier transactions