Program Management Manager Job Description

Program Management Manager Job Description

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Program management manager provides technical assistance to airline customers in the proper operation, maintenance and troubleshooting of aircraft and engine level air management and electric power systems.

Program Management Manager Duties & Responsibilities

To write an effective program management manager job description, begin by listing detailed duties, responsibilities and expectations. We have included program management manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Monitor regional execution of global processes/ tools
Drive change management efforts to increase acceptance of project improvement initiatives
Partner with the customer’s leadership of Product and Engineering/IT to lead enterprise project prioritization and governance processes
Develop, implement and continually improve project intake, reporting and related processes
Establish a common set of practices, principles, templates and methodologies for managing projects
Oversee all aspects of project management including requirements gathering, work planning, communications, issue resolution, expense tracking, financial reporting and change management
Advise and assist leaders and teams on the best use of project management disciplines and approaches
Share best practices and lessons learned across programs and projects
Track and report on project portfolio performance to ensure projects are effectively consistent with business needs
Develop resourcing strategies, and allocate staff and support necessary for cost-effective, quality project management and process improvement efforts

Program Management Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Management Manager

List any licenses or certifications required by the position: PMP, PM, PMI, CSM, III, CPSO, IIII, PL5, EVMS, SPHR

Education for Program Management Manager

Typically a job would require a certain level of education.

Employers hiring for the program management manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Computer Science, MBA, Management, Business/Administration, Education, Technical, Science, Information Systems

Skills for Program Management Manager

Desired skills for program management manager include:

Organizational maintenance management
Specifically the Direct Maintenance Spaces per Aircraft to sustain the F-35
Earned value measurement techniques
Leading and managing the execution of processes
Product/service markets in assigned categories
Regulations
AB/AC
Air-to-air systems
Electronic warfare
Estimates

Desired experience for program management manager includes:

Manage the Department, to include the hiring, training, and supervision of staff
Develop and monitor the department budget, and oversee budgets of multi-year programs
Ensuring the PMO provides consistent and effective economic and performance control over various types of service delivery projects, taking ownership of project outcomes and promptly escalating and managing issue resolution, driving root cause analysis and remediation activity, and providing visibility into project performance via dashboard and analytic reports
Assuring the PMO has appropriate funding strategies and is effectively resourced within the guidelines of overall Return on Investment and other management/financial metrics
Ensuring the PMO team has well defined responsibilities and accountability
Assuring the PMO resources are effectively allocated according to organizational priorities and commitments

Program Management Manager Examples

1

Program Management Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of program management manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program management manager
  • Work closely with stakeholders to establish roadmap, deliverables and requirements for accessibility program
  • Manage a team of accessibility consultants and testers providing acting as Scrum Master for the team as needed
  • Manages the Profit and Loss of the Irvine NPD/sustaining projects
  • Champions IPT leadership across the site
  • Provides overall Platform or site / business unit interface with the customer
  • Coordinates all risks and requirements of the platform program into a complete integrated entity
  • Manage customer contracts, pricing, terms and conditions and contractual flow-down through the organization
  • Seeks team input to promote rapid resolution to issues
  • Maintain accurate inventory levels of IT equipment across multiple sites
  • Analyzes data to determine the root causes of defects help troubleshoot them by engaging right tech and non-tech partners
Qualifications for program management manager
  • Able to manage portfolios of projects across domains and technologies
  • Working understanding of application architecture, and / or database architecture
  • Solid understanding of SDLC, Waterfall, Agile, and Lean methodologies
  • Excellent communication skills with experience in communicating with executives, leadership teams, developers and functional roles
  • BA in Business, Computer Science, or equivalent
  • Solid experience practicing multiple SDLCs at scale, including Waterfall and Agile methodologies
2

Program Management Manager Job Description

Job Description Example
Our growing company is looking for a program management manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program management manager
  • Lead the program content development process, including vendor selection/coordination as required
  • Lead the technical development and deployment of improved training content for the program
  • Lead coordination of development engineering efforts for predicative analysis tools
  • Ensure the delivery of all required elements, including appropriate monitoring and controls to ensure delivery
  • Establish and manage the tracking of all deliverables to ensure 100% of the customer value has been delivered and communicated
  • Oversee management of customer relationships for Competency Management agreements
  • Establish appropriate reporting and customer review meeting standards
  • Perform customer VOC’s to ensure program and delivery meet customer requirements and expectations
  • Support target market and customer selection in coordination with Sales and Service teams
  • Lead and assist in estimation and proposal generation
Qualifications for program management manager
  • Report on group KPI to senior management and the broader organization
  • Direct the efforts of product steering committees, ensuring adherence to the product development process for all program and project managers
  • Develop and manage to budgets as they pertain to program management activities within the organization
  • Strong organizational, project management and leadership skills to prioritize and coordinate the efforts of the program management team
  • Leadership abilities in managing multiple program managers to meet group goals
  • Develop long-term organizational strategies/plans to meet future business needs and growth opportunities
3

Program Management Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of program management manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program management manager
  • Managing and coordinating the activities of a multi-disciplined project from concept to production
  • Create and maintain schedules that predict and meet milestones to track progress
  • Review analyses of activities, costs, operations, and forecast data to determine program progress toward stated goals and objectives
  • Capable of managing 24X7X365 operation
  • Understanding of the NASA Marshall Space Flight Center Mission
  • Strong leadership skills to ensure team motivation and sustain certification, plan for future staffing and training needs
  • 10+ years experience with NASA Programs or similar
  • 5+ years as a Program Manager of a NASA Program or in management of a profit/loss contract
  • Be responsible for planning and implementation of sustainable transportation strategic initiatives that will reduce costs and improve customer experience
  • Understand trends and work with multiple functions to reduce network defects
Qualifications for program management manager
  • Proven product/portfolio/program management experience in a professional technology organization
  • High degree of organizational skills and ability to manage multiple, competing priorities simultaneously
  • Experience Excel
  • Experience with MRP software desired but not necessary
  • Strong analytical skill, proficiency with analytical tools which may include SQL or MS Access
  • Ability to think both strategically and tactically to optimize long-term performance
4

Program Management Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of program management manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program management manager
  • Working with technology, operations and transportation teams, worldwide, to develop a comprehensive solution to improve customer experience and cost
  • Business intelligence functions for sortation services and products and providing consistent access to business and operational metrics for business and product management
  • Drives operational excellence related to workforce management call center forecast accuracy, sets goals and reviews metrics with all levels of leadership team to ensure consistent quality performance and make proactive recommendations to minimize variances
  • Develop and communicate all operational and call center short & long term plans
  • Recommend remediation plans where necessary
  • Engage business leaders in business strategy discussions all things workforce management related including determining workforce implications
  • Identify trends and incorporates those trends into long term FTE forecasts
  • Set goals and reviews metrics with all levels of leadership team to ensure consistent quality performance
  • Develop and implement changes that improve overall organizational and operational processes that create productivity and efficiency gains, simplifying the business
  • Utilize data to enhance customer service, manage workflow, make changes to the business and establish an environment focused on exceptional customer service
Qualifications for program management manager
  • Technical Background preferred (B.Tech/B.E
  • 2+ years of experience with Supply Chain Management concepts forecasting, planning, optimization and logistics
  • Comfort working in a fluid and often times ambiguous environment
  • MBA (or equivalent Master’s degree) with at least 8+ years of experience in managing data oriented operations with a minimum of 3 years of experience in interacting with global customers / stakeholders
  • Ability to think both strategically and tactically and to drive execution
  • Strong process/project management, prioritization, and multi-tasking capabilities
5

Program Management Manager Job Description

Job Description Example
Our growing company is looking to fill the role of program management manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program management manager
  • Participates in, and assists with, company events such as training and internal initiatives
  • Lead a seven member team of remote field specialists
  • Establish and streamline workflows for requesting, creating, editing, publishing, and retiring content
  • Support and/or lead proposal activities to capture key Alternate Mission programs
  • Stay abreast of technical and programmatic progress and issues of program(s) within Alternate Mission portfolio
  • Fulfill monthly internal reporting requirements, cost forecasting
  • Creating and analyzing program level metrics (e.g., Intelligence, Information and Services, R&O metrics, burndown plans, exposure charts, tracking sheets, margin analysis, top R&Os, step tracker (handling plan execution)
  • Ensuring that IMS adequately reflects R&O mitigation/capture plans
  • Supporting Cost and Schedule Risk Analysis
  • Conduct joint ROMB with Customer and work with Customer through PMRs
Qualifications for program management manager
  • Experience with program baseline scope management and financial management
  • Ability to translate customer requirements into creative, executable, affordable solutions
  • Ability to quickly assess the costs, benefits, and risks of a decision while using sound logic to make prudent decisions
  • Ability to collaborate productively across a matrixed organization at all levels and disciplines
  • Ability to develop high performing teams
  • Ability to work across multiple business areas

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