Systems Program Manager Job Description
Systems Program Manager Duties & Responsibilities
To write an effective systems program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included systems program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Systems Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Systems Program Manager
List any licenses or certifications required by the position: PMP, PMI, ACE, CPIM, APICS, PM, FAA, EASA, DO-254, DO-178
Education for Systems Program Manager
Typically a job would require a certain level of education.
Employers hiring for the systems program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Business, Computer Science, Technical, Management, Science, Education, MBA, Finance, Information Systems
Skills for Systems Program Manager
Desired skills for systems program manager include:
Desired experience for systems program manager includes:
Systems Program Manager Examples
Systems Program Manager Job Description
- Participate and engage in annual strategic planning session, providing market intelligence, competitor assessment and feedback on initiatives
- Drive key initiatives in the area of whole building analysis, product to grid initiatives, building energy performance, technology demonstration of hybrid systems
- Manage a core group of individuals responsible for key enabling technologies that support prognostics and diagnostics, cycle efficiency, advanced sensor technology, alternative energy and other enabling innovation technologies
- Creation and follow-up of strategic innovation roadmaps and development of strategy and tactical plans
- Creation and execution of risk-based plan of activities to develop and refine concepts and designs to deliver the defined customer and business benefits
- Coordination and technical guidance of globally located and multi-disciplinary teams
- Create and drive a collaborative environment to work with fellows and other experts, to provide technical guidance and review for all aspects of the innovation project, in a variety of technical areas
- Lead the concept generation, review and prioritization of innovation ideas/concepts
- Responsible for managing UTAS Electric Systems strategy and management of policies and procedures for achieving and maintaining customer quality performance
- Lead multiple complex projects from inception to completion and final analysis
- Manage program technical performance to ensure development of product that exceeds our customer’s expectations
- Lead and provide oversight of customer and internal management technical/business reviews
- Lead the preparation of technical, business and cost proposals for current programs, and support Business Development activities in capturing opportunities in related products and programs
- Ability to work within a team environment and build relationships outside of the department outside the company
- A minimum of 2 years’ experience serving in a production, or related, role, within an engineering team developing commercial products
- Ensure that solutions match organization / customer quality standards
Systems Program Manager Job Description
- Develop Program Operating Plans, Risk Management Plans, Configuration Management Plans and Quality Plans needed according to company policy and process
- Manage recurring Risk Management Meetings
- Use Earned Value methodology to track cost performance index and schedule performance index numbers and report on variances
- Monitor and report the status of all projects to executive staff, project sponsors, customer and other stakeholders
- Maintain the necessary metrics, including on-time delivery, budget and quality performance
- Support continuous improvement activities to improve process flow and execution of assigned projects
- Complete project close out activities to include capture of lessons learned
- Work with Fleet Managers to acts as the voice of the end customer
- Lead and coordinate communication across all Customer Service teams
- Single point of contact for In-Service Issues
- Relentless drive for resolving conflicts and maintaining project momentum
- Adept at fostering and cultivating relationships with diverse and demanding external stakeholders
- Expert in risk analysis, tracking, mitigation, and resolution
- Tested knowledge of software development processes, project management methodologies, and performance management, from direct experience managing multiple, large-scale projects
- Consistent track record in delivering projects to committed requirements and schedule
- Component Assembly Inspection and Test (CAIT) site sustainment
Systems Program Manager Job Description
- Aftermarket Focal for Operator & OEM relationships
- Communication with customer aftermarket organizations, airlines, internal UTAS aftermarket and AC&BD functions, IPD teams throughout program life cycle
- Work with the OEM team to understand known shortfalls and ensure new technical issues are diagnosed early with robust mitigation plans
- Ensure technical issues are assessed in a timely manner and incorporated into the Technical Issues database
- Understand supply chain concerns, escalating as required to drive closure
- Understand cost of ownership concerns, provide acceptable fleet and/or customer management plans
- CFE budget management for aftermarket content
- Periodic internal and external reporting
- Coordinate with key suppliers to understand their business focus and constraints
- Establish supplier communication plans and issue resolution forum
- Coordination of technical, logistics, quality and related on-site support services
- Standup of a Public Private Partnership at a U.S. domestic depot
- Execution of Partnership and Implementation Agreement(s)
- Execution of a 3rd Party Logistics contract for Packing, Handling, Shipping and Transportation
- Management of daily site operations at the U.S. domestic depot
- Management of daily site operations at the 3PL Warehouse / Logistics Center
Systems Program Manager Job Description
- Ensure Spares Material Plan is robust and executed according to plan
- Provide status on Platform in-service issues and Significant Flight Event rates at Operating Committee meetings
- Entry Into Service requirements (EIS)
- Represent the Aftermarket in all Passport Reviews
- Ensure all PSA requirements are understood by all parties involved
- Execute Passport 5 Reviews
- Ensure adequate staffing, tooling, test equipment and data items support is identified and provided
- Coordinate EIS operator on-site support planning and execution
- Establishing program and project implementation processes from inception to regular operations
- Establishing operational standards for service, quality, cost control and risk management in coordination with client and area operations leadership
- Management of daily administrative and Supply Chain operations in support of the aforementioned sites
- Assessment of processes and providing recommendations for process improvements in accordance with best business practices to optimize programs
- Promoting use of Electronic Freight Security (EFS) technology and cargo security services to support program needs
- Coordinating with Professional Services and Account Management to ensure service delivery
- Problem resolution to facilitate faster improvements and improved working relationships
- Ensure that all FreightWatch activities provide value to the customer
Systems Program Manager Job Description
- Reporting and management of client related cargo theft threats and incidents
- Maintain knowledge of regional legal requirements and processes related to client accounts
- Contributing new, creative and innovative ideas for providing the best customer service in the world for our players
- Working with leadership and other EA organizations to plan technical enhancements for the system to improve the player experience
- Crafting communications to all stakeholders of the system to ensure they are aware of the roadmap of improvements and how they can provide feedback
- Listening to internal and external users of our systems to understand how they use the system what they need to improve how they work
- Understanding the business needs your systems fulfill and envisioning how the system can be improved to move the business forward
- Representing the customer experience side of the business when working with the IT department during development
- Tracking and prioritization of defects and enhancement requests
- Helping to manage the relationship we have with our vendors, internal partners and stakeholders
- Value Creation and Recognition
- Implementation of FreightWatch Service Offerings
- Service Delivery and Execution
- Account Planning & Growth
- Creating and managing project plans, work breakdown structures, milestones, major deliverables
- Working with QA and UAT to ensure we have adequate test cases