Program Management Support Job Description

Program Management Support Job Description

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Program management support provides a writing sample);ability to communicate effectively verbally and in writing; detail oriented; and proficient at personal computer skills, including MS Word and Excel;.

Program Management Support Duties & Responsibilities

To write an effective program management support job description, begin by listing detailed duties, responsibilities and expectations. We have included program management support job description templates that you can modify and use.

Sample responsibilities for this position include:

The role functions as a subject matter expert on patient reimbursement support services and collaborates cross functionally within the commercial organization to design and implement programs that support the company’s patient access objectives
Provide administrative and analytical support for the USAMRIID project portfolio
Shall proficiently use Microsoft Office and other USAMRIID enterprise applications (Oracle Projects, WebCenter, Budget Tool, ) to organize, query, and maintain technical, financial, programmatic and administrative information
Shall create and support the development of project schedules and budgets create and analyze a wide variety of reports to facilitate project and portfolio planning and guide programmatic decisions
Shall use excellent interpersonal skills in a cross-functional team environment to coordinate and consolidate progress reports for project teams, customers, collaborators, stakeholders and organizational leaders
Shall also perform a variety of support services such as visitor access control, ordering and receiving office supplies and equipment, preparing meeting minutes, scheduling meetings and preparing documentation
Shall coordinate with IT support to troubleshoot issues identified with any of the IT applications used, and to perform User Acceptance Testing (UAT) for any changes made to the enterprise applications prior to deployment to the production servers
Shall provide portfolio management support by assisting investigators with the assembly, review, and submission of proposals and budgets being submitted to customers
Shall be proficient in the use of the USAMRIID enterprise Project Management application and reporting tool (Oracle Projects) to plan and manage execution of the project portfolio, which is used to track and manage a project throughout its entire lifecycle
Shall be responsible for coordinating with investigators and updating issues and progress for each active project on at least a quarterly basis

Program Management Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Program Management Support

List any licenses or certifications required by the position: PMP, HHP, PMI, EVP, R&R, GASB, TAXI, STIX, CERT, US

Education for Program Management Support

Typically a job would require a certain level of education.

Employers hiring for the program management support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Education, Business/Administration, Business, Management, Technical, Science, Finance, Associates, Computer Science

Skills for Program Management Support

Desired skills for program management support include:

Word-processing and integrated software applications
Experience with Federal Procurement and Appropriations law
Regulations
Policies and methodologies
Organizational skills and ability to perform detail-oriented work are
Principles
MS Office applications
NRO missions and organizations
Organization
Policies and methodologies - Technical understanding of enterprise security service capabilities Excellent writing

Desired experience for program management support includes:

Pleasant attitude/demeanor capable of fitting into a large team
Create GFC program status reporting for GFC Senior Management, Technology, regulators
Training experience preferably in a Sales environment
Bachelors in Administration or work related experience
Comfortable to work in a fast paced environment
Strong interpersonal, negotiation, communication, time management and prioritization skills

Program Management Support Examples

1

Program Management Support Job Description

Job Description Example
Our growing company is hiring for a program management support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for program management support
  • Assist government customer with planning and oversight of ongoing FMS programs, to include monitoring, and analyzing program activities, ensuring program teams are abiding by regulations, policies and procedures related to FMS cases and are aligned to requirements
  • Assist with the draft and execution of FMS Letters of Offer and Acceptance (LOA) in response to Letters of Requests (LORs), P&As, offer amendments and Modifications, and to ensure compliance with Defense Security Assistance Management Systems (DSAMS) regulations, government leadership and country/case requirements
  • Shall provide administrative and analytical support for the USAMRIID project portfolio
  • Supporting the NGA Total Asset Management (TAM) Program to ensure a cohesive agency-wide program addresses Monitors and coordinates program resource allocations
  • Assisting the government with TAM Program Management (Cost, Schedule, Performance, and Communications)
  • Resolving Property Plant and Equipment (PP&E) weaknesses identified during the independent audit
  • Identifying where NGA’s PP&E weaknesses relate to both FISCAM and FISMA controls
  • Assisting with the developing and delivery of senior level management briefings
  • Supports all inline and new pain and oncology products
  • Responsibilities include but are not limited to Patient Reimbursement HUB, Financial Support Programs, Case Management Support and related patient support programs
Qualifications for program management support
  • Minimum of an Associate Degree, or equivalent professional/work experience
  • Vendor / Supplier Risk Management
  • Bachelor’s degree in Business Administration or a related field and 8 years of job related experience on projects of similar size and scope or equivalent
  • At least five years of experience with Microsoft Project required
  • Experience in program management and its associated processes & toolsets
  • Fully fluent in the art of program management and its associated processes & toolsets
2

Program Management Support Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of program management support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program management support
  • Works closely with several cross-functional stakeholders including US Market Access, Commercial Operations, Marketing, Patient Advocacy, Sales, Compliance, Legal, Medical and Market Analytics along with relevant external customers and stakeholders
  • Has significant interaction with Senior Commercial and Legal leadership to accomplish overall business objectives
  • Oversees existing patient access programs, day to day operations with a focus on operational excellence in support of patient needs
  • Manages external partner performance against contractual arrangements, SOPs, KPIs, and to budget
  • Maintains program SOPs, exceptions processes, workflows, scripting, training and reports
  • Develops project timelines for new and enhanced services and manages through to completion
  • Identifies and communicates strategic insights and trends in health plan coverage, healthcare reform, patient access and provider needs
  • Supports Field Payer Team reimbursement needs with strong communication and timely customer service to address customer needs
  • Develops strategic recommendations and implementation plans for pain and oncology patient support services
  • Leads the design, implementation and ongoing management of all patient reimbursement HUB services programs
Qualifications for program management support
  • Work in multidisciplinary environments
  • Five (5) or more years of experience working as a Project Manager in the life sciences
  • Should have experience using an enterprise-level project management software application
  • Have knowledge of project costing/project budgeting
  • Experience using Oracle Projects is preferred
  • Academic degrees may be substituted for years of experience, and years of experience may be substituted for academic degrees, unless otherwise specified in the individual TOs
3

Program Management Support Job Description

Job Description Example
Our company is growing rapidly and is looking for a program management support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program management support
  • Develops and maintains SOPs and business rules related to all US patient support
  • Supports the annual brand planning process with data driven reimbursement insights
  • Demonstrates fiscal discipline and accountability to effectively and efficiently manage external partners and vendors performance through appropriate metrics
  • Manages recruiting related activities (on-site visits, meetings, travel, ) and maintains recruiting database and statistics including but not limited to scheduling of candidate visits, hotel and travel accommodations, and debrief meetings
  • Prepares recurring communications for Sr
  • Schedules meetings, calibration sessions
  • Provide overall lifecycle acquisition and program management support to the customer Program Manager(s), Contracts Officer’s Technical Representative(s), and Contracts Officer(s)
  • Serve as primary interface and advisor addressing program advocacy, strategy and implementation management for Enterprise Engineering Service Provisioning
  • Support acquisition planning, pre- solicitation, source selection, and post-award administration activities for a technical IT services procurement
  • Maintain and update all travel schedules, ensuring availability of funding and receipt of appropriate travel approvals
Qualifications for program management support
  • Several years of proven experience working with or in Patient Access call center HUB operations
  • Product launch experience desired
  • Good communicator with ability to influence others
  • Self-directed, hands-on approach, comfortable with broad and varied job responsibilities
  • Oncology/Specialty experience
  • Track record of successfully managing and leading vendor relationships from both a strategic and operational perspective and achieving results
4

Program Management Support Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of program management support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for program management support
  • Lead weekly core team meetings and drive a team toward delivery of program objectives
  • Lead program for department dashboard, metrics, trends, and analytics
  • Leads program to support project management for key initiatives within department and responsible for reporting to Senior Leadership
  • Collaborates and supports the Executive Director/Delegate analyzing CAPA performance, setting up, analyzing trending, and maintaining effectiveness checks monthly
  • Lead with Project Manager Administration of teamspace and community page for design and alignment of global QA knowledge sharing including calendar, discussion board, and templates
  • Provides support as an SME in various areas of regulatory requirements and supports team with CAPA database including data entry and analytics
  • Participate in the development and communication of implementation strategies in support of integrated ASW training and development
  • Develop necessary reporting and monitoring procedures to ensure QIPO objectives are accomplished in a timely and cost effective manner for international customer
  • Perform as liaison between the QIPO and associated program stakeholders across multiple services, most specifically to the US Air Force and ARMY, this role requires building trust and fostering strong relationships across numerous organizations
  • Assist the government with efforts to facilitate the synchronization and coordination between multiple program offices and their capability development/delivery efforts, this will include set up and maintenance of a common site for stakeholder personnel to access and track actions
Qualifications for program management support
  • Experience with Commercial Brand Planning process, able to translate brand disease state and business drivers into patient support programs and operational requirements
  • General PC proficiency and knowledge of business software applications, and profound knowledge in MS Office application MS Outlook, MS Excel (formulas, pivot tables)
  • Design, plan and implement support and/or professional services offerings
  • At least 2 years’ experience in cyber-attack, management experience in the areas of research and development, management, analysis management, or related project management
  • Recent significant research experience in semiconductor electrical characterization and / or failure analysis
  • 0 - 1+ Years of experience in an insurance or related industry
5

Program Management Support Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of program management support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for program management support
  • Provide recommendations and planning guidance in advance of stakeholder meetings and visits assist with the execution of those meetings and visits
  • In support for the government QIPO lead, assist with the development of an integrated schedule that captures the multiple programs and timelines under the Qatar IAMD umbrella
  • In response to requirements established by the country of Qatar, formulate plans and recommend effective strategies to help with the coordination and integration of programs and systems being managed across Air Force & ARMY services
  • Create agendas, presentations and recommend appropriate means to effectively and consistently communicate among stakeholder organizations
  • Review acquisition and program documentation (briefings, documents, plans, schedules, ) in order to provide feedback and recommendations to QIPO leadership
  • Review and provide comments on program plans, memorandums of agreement and understanding, and other related documents
  • Report on status of International Foreign Military Sales cases and programs in various stages of the acquisition life cycle, from requirements development through fielding and sustainment
  • Ensure effective program status reporting to QIPO leadership to put forth to decision makers
  • Alert customer of potential risks and issues tied to QIPO related efforts and relationships, recommend viable courses of action and proposed solutions to correct or mitigate them
  • Track the status of program testing to ensure systems are ready for effective integration
Qualifications for program management support
  • Program Officer – WatSan (2 positions available)
  • Program Support Officer- WatSan (1 position available)
  • Senior Program Officer- Transport (1 position available)
  • Program Officer – Transport (2 positions available)
  • Program Support Officer- Transport (1 position available)
  • Track record of ideas generation

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