Order Processing Job Description
Order processing
provides second-line reporting on the status of Systems, Data, and Transaction Processing Risks across the HSBC Canada suite of Products and Services.
Order Processing Duties & Responsibilities
To write an effective order processing job description, begin by listing detailed duties, responsibilities and expectations. We have included order processing job description templates that you can modify and use.
Sample responsibilities for this position include:
Basic computer knowledge for using word processing (Microsoft Office Suite), knowledge of business management/inventory software
Must excel in a deadline driven environment which will require working overtime in support of the company booking and revenue period ends
Maintain an in-depth knowledge of products and services offered
Sets up work area with supplies and keep work area clean
Use Pick-to-Voice equipment, RF scanner, RF gun, RF printer and hard-wired printer to perform duties
Processes requests received via email or by assigned ticket
Uses a good working knowledge of product planning, product lead time, post processing lead time, and project management principles to prepare draft Order Commit milestone schedules and/or Promise Dates
Confirms that orders are scheduled by operations in a timely manner and is responsible for coordinating Order Commit development with the team
Will help recognize and interpret operational trends, making smart recommendations to site leadership
Communicates with partners, hardware manufacturing and engagement managers regarding the status of the order and keeps them apprised of their order status
Order Processing Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Order Processing
List any licenses or certifications required by the position: APICS, GED, ICSA
Education for Order Processing
Typically a job would require a certain level of education.
Employers hiring for the order processing job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in General Education, Business, Education, Associates, Management, Business/Administration, Technical, Business/Management, Engineering, Communication
Skills for Order Processing
Desired skills for order processing include:
Especially Outlook and Excel
Microsoft Office suite
Supply chain systems helpful
SAP
Products
MS Office
Microsoft Outlook
Word
Products and services offered
Excel
Desired experience for order processing includes:
Open orders as requested via collocation and telecommunication portals
Help maintain various inventory systems, including circuit inventory and equipment inventory
Maintain contracts file and notify appropriate stakeholders when contracts are coming off term
Must be familiar with logistics operational tasks for both international and domestic
Basic understanding of project scheduling concepts such as milestones, and durations or lead times
Organizational and time management skills are needed to ensure that the requested tasks are completed by the specific deadlines
Order Processing Examples
1
Order Processing Job Description
Job Description Example
Our growing company is looking to fill the role of order processing. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for order processing
- Detail oriented, capable of following complex procedures which require tracking of pending items for timely follow-up, use of multiple systems, and an ability to troubleshoot one's own problems and determine necessary course of action(s) to resolve
- Finance and Accounting experience strongly desired
- Colocation, interconnection, and telecommunications knowledge a plus
- Performs special projects like launch execution where consolidation is required, , other duties and tasks as directed
- Manage the order book, ensuring it accurately reflects the orders outstanding
- May utilize and/or operate material moving equipment, carts
- Work overtime, weekends, and holiday, as work schedules require
- Maintain major or key account files according toestablished procedures
- Process all requests for return authorization labels and coordination with transportation for pickup
- Organize and oversee special projects, as required, which may or may not be order related
Qualifications for order processing
- Validating, processing and monitoring of all sales orders
- First point of contact, via telephone/ email
- Helping with warehouse duties once a week
- Ensuring proactive communication via Customer Associates resolving inquiries from internal OTC teams
- Monitor daily incoming sales orders and analyse and resolve order issues
- Ensure proactive communication to customer via Customer Associate for order issues
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Order Processing Job Description
Job Description Example
Our company is growing rapidly and is looking for an order processing. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order processing
- Upload bill of material into SAP
- Know How bearer for SAP issues related to daily business use in the SD/PS module
- Cover across markets and for BO Service monitoring associate and may support FO cover as directed by BGS OT Lead
- Limited or no prior training or work experience
- Works under direct supervision and within clearly defined operating procedures
- Incumbent is learning the operation processes
- Monitor and coordination of shipments including communication with overseas offices, pick up, delivery of goods
- Administer the software fulfillment process, including but not limited to, generating and issuing customer license keys, responding to internal and external inquiries regarding keys, file resends, and ensuring all downloadable files are current
- Maintains the CRM (Salesforce) database
- Review and process inbound sales orders
Qualifications for order processing
- Proven demonstration of engagement and high performance day-to-day
- 2+ years of experience in order entry or billing
- Excellent verbal and written communication skills strong customer service skills
- At least 2 years of direct customer service experience
- Customer orenited
- Fast typing skill with high accuracy
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Order Processing Job Description
Job Description Example
Our company is hiring for an order processing. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order processing
- Providing pre-order support to Sales and validating order paperwork submitted by them
- Monitoring and reporting outstanding order issues
- Assisting with Salesforce.com/ Citrix report creation where required
- Assisting with Salesforce.com quota creation or update where required
- Other adhoc tasks and projects that support the Sales cycle
- Receiving and processing sales orders via, fax, phone, or email
- Working with engineering to produce orders or via phone with client/customer to work out order needs if unknown
- Assist with all other general office task as needed
- Knowledge of Metal Logistics Industry or Light Distribution
- Intermediate level with Microsoft Software
Qualifications for order processing
- Answer phone calls from customers and provides fast, courteous responses to internal and external customers
- Adhere to Order Processing Controlling & Steering Guide requirements
- Detailed second review of a high volume of AIS Sales contracts to ensure accuracy and corporate compliance
- Process AIS Sales contracts with specific attention to detail and accuracy
- Create orders for implementation and delivery
- Provide guidance on order related matters to internal team members
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Order Processing Job Description
Job Description Example
Our company is growing rapidly and is hiring for an order processing. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order processing
- Ability to understand, demonstrate, and explain CTLS service offerings, procedures, processes, methodologies and delivery options jurisdictional requirements to customers, team members and/or vendors
- Acting as the customer’s representative within OI
- Liaising with suppliers on a day to day basis, chasing post sale information
- First point of contact for updating customers on fulfilling orders
- Liaising with internal project team on Professional Services
- Administrative support for the sales team
- Through continuous improvement methodology, improve workflow waving processes that will improve associate morale, service, cost per unit, quality and/or accuracy
- Actively own safety (incidents, near misses, accidents, awareness, ) through full participation in all safety related matters (meetings, supporting initiatives, investigations)
- Proceed, follow up and complete the order registration process
- Complete the project order confirmation process
Qualifications for order processing
- Detail-oriented, self-motivated and strong initiative
- Set up and maintain client billing data
- Complete final audit of all orders and contracts to ensure accurate and timely invoicing
- Maintain contractual records and documentation such as all contract correspondence, customer contact information, contractual changes, status reports and other documents for all projects
- Identify high priority items and adjust workflow as required
- Respond, resolve and follow up regarding customer billing issues with all customers in a timely manner
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Order Processing Job Description
Job Description Example
Our company is searching for experienced candidates for the position of order processing. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for order processing
- Support of Order Intake reporting
- Proceed Project Change Order
- Component order responsibility for production in Switzerland & Malaysia
- Create purchase requisition according to instruction of PM
- Support of Sales, Project Management, Customer Service, Export and Invoicing
- Project leading of Spare Part and Warranty orders à defined territories
- Trigger, review and manage Triangular invoices and L/C documents with the traffic dept
- Taking customer orders by means of phone and/or fax
- Inputting order information into the computer system
- Respond to Sr
Qualifications for order processing
- Accountable for outstanding customer service to all external and internal contacts
- Knowledge of general office management, standard administrative practices and procedures
- Must be able to interact/communicate effectively with senior management members
- Associate's degree and/or equivalent related work experience required
- Minimum of 3 - 5 years of sales contract or related office experience required
- Ability to keep high quality records of manual inventory management in excel