Operations Business Analyst Job Description
Operations Business Analyst Duties & Responsibilities
To write an effective operations business analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included operations business analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Business Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Business Analyst
List any licenses or certifications required by the position: PMP, ITIL, AMG, CPA, CMA, SSL, CSCMP, APICS, CJIS, CBAP
Education for Operations Business Analyst
Typically a job would require a certain level of education.
Employers hiring for the operations business analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Education, Accounting, Business/Administration, Business Analytics, Engineering, Economics, Computer Science, Statistics
Skills for Operations Business Analyst
Desired skills for operations business analyst include:
Desired experience for operations business analyst includes:
Operations Business Analyst Examples
Operations Business Analyst Job Description
- Should have knowledge on VBA, access
- Analyze technical requirements and recommend ETL strategies and provide visual representation of design
- Assisting in database design, Updating and amending existing databases
- Produces reports using IT systems and analyzes data to develop trends for supply and demand activities
- Provide training or general direction for junior staff members
- Developing manual/automated reporting programs using data from billing, service and sales systems
- Understand data standards and identify data abnormalities
- Engage with IT to transform existing solutions to new methodology and technology
- Forecast division direct and indirect revenue
- Forecast site traffic trends weekly and monthly
- A willingness to learn new skills and software
- Desire to think strategically and debate new ideas
- Bachelor's degree from a 4-year college or university - Mathematics, Finance, Economics, and/or Industrial Engineering a plus
- Apply objective, analytical, and orderly thinking to the analysis of complex problems
- Ability to communicate findings to executives, suggests innovative business solutions, and develops real-time fixes to customer impacting issues
- Significant internet knowledge and usage a plus
Operations Business Analyst Job Description
- Displays energy and initiative in solving problems
- Work requires creativity and judgment
- Identify and evaluate potential risks/obstacles with minimal direction from program managers
- Successfully build business requirements that technical teams use to implement projects you sponsor
- Reviewing contract information, capturing the key contract data and logging it into the internal systems
- Putting together reports for management
- Attending requests from internal customers, so customer oriented is very important
- Make sure the internal systems reflects accurate and up-to-date contract data
- We need a person who learns fast, objectives oriented and also a person that can also identify process improvement
- Working on overlapping hours with US morning hours is also required
- Excellent skill level in SQL, PL/SQL
- Proven ability to effectively prioritize
- Bachelors degree and 10+ years of personnel security work experience
- 2+ years experience of the software development life cycle or agile development, spanning the entire lifecycle from project initiation to deployment, support, and retirement
- Knowledge and experience with current IT technologies
- Ability to work with individuals across organization boundaries
Operations Business Analyst Job Description
- Assist with the preparation of the annual budget and forecasting for Facilities and Security
- Provide ongoing support to department business analysts and supervisor
- Develop and distribute consistent functional reporting on core Professional Services metrics including billability, time to integrate, product fulfillment, time to integrate
- Produces reports using IT systems and analyses data to develop trends for supply and demand activities
- Researches and analyses priority projects within established guidelines
- Work with quantitative data and analysis, both routine and ad-hoc, to provide actionable performance and competitive insight
- Collect data from primary research, customer database systems and other data intelligence systems to provide timely and accurate business and customer information which informs business development activities and wider decision making
- Normalize’ data from different platforms
- Remain on top of competitive and team performance trends at all times, be the voice to the business on changes in the energy market and other external trends that affect the business
- Present findings and recommendations clearly and concisely
- Should have had direct exposure with Interacting with customers in the frontline support and/or support frontline delivery teams
- Further, candidate should have exposure with Compliance, Quality audits and delivering coaching/ feedback sessions
- Should be a very good Team player and should be able to blend and work well with multicultural peers
- Should be open to Flexible job timings, including prolonged periods of Night Shifts and be also open to travel
- Ability to accommodate non-traditional work schedules
- Ability and willingness to work shifts
Operations Business Analyst Job Description
- Responsibilities include tracking sales results versus individual objectives, maintaining and reporting sales achievements, Quarterly and monthly revenue tracking and reporting, ad hoc reporting, and PO validation
- Coordinates sales forecasting, planning, calendar, and budgeting processes used within the sales organization
- Provide any relevant learnings, feedback or suggestions to the wider Support Delivery teams to help improve performance
- Synthesize findings and derive conclusions from analysis and make oral/written recommendations to upper management
- Participates in BU reviews to identify process and system gaps
- Reduce Getaways Hotel and Tours customer service contact and refund rates
- Partner with product management
- Prepare Enrollment and Payment data reports
- Manage non-payment termination and member premium invoicing process
- Assist in developing and implementing new product lines and initiatives
- 2-4+ years of relevant work experience in highly analytical roles (consulting, investment banking, product analytics)
- Acts as a liaison between corporate shared services and internal business units
- Communicates appropriately at all levels of the organization
- Experience in contract and purchase order processing, billing, and invoicing
- Ability to handle pressure and manage tight deadlines
- Ability to execute tasks independently and in a team environment
Operations Business Analyst Job Description
- Collects, analyzes and organizes data required by the Vice President for project coordination, management or operational enhancements, and special ad hoc tasks
- Serves as coordinator for projects as assigned by the Operation Business Analyst Manager
- Ensures that all assigned reports of the department are produced in a timely manner, including project updates and periodic Board and Committee reports
- Work with operational managers from the entire department on work flow automation, streamlining of processes, and employee tracking
- Support Board and Management decisions
- Gather and document requirements in multiple process areas and disciplines in the Consumer Auto Finance arena including business process, controls, system conversion, data conversion, analytics and reporting
- Determine how current functionality, business rules and controls will map and be configured in the new system
- Support a successful proof of concept for a key process area in the new system
- Advise / strategize with functional Financial and Portfolio Leaders to establish metrics and set appropriate performance targets
- Act as a liaison with CDRA systems and CPMO functional leads to ensure the integrity of the data
- Proficient with (on-line) automated accounting systems, Excel, Essbase and Google
- Has a solid, working knowledge of Plant Operations, Finance, Legal and other areas related to the Power Industry
- Able to take complex data from various sources and create working executive dashboards to communicate critical data analysis across the organization
- Functions with minimum guidance and under pre-set procedures with attention to detail
- Interprets guidelines, select methods, techniques and analytical approach
- May be designated project or subject matter expert for an ongoing process or short-term project within own department