Business Operations Job Description
Business Operations Duties & Responsibilities
To write an effective business operations job description, begin by listing detailed duties, responsibilities and expectations. We have included business operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Operations
List any licenses or certifications required by the position: PMP, CET, VCO, VCA, CPPO, ISO, CISA, PJM, NERC, ITIL
Education for Business Operations
Typically a job would require a certain level of education.
Employers hiring for the business operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Finance, Accounting, Business/Administration, Management, MBA, Economics, Business/Management, Public Administration
Skills for Business Operations
Desired skills for business operations include:
Desired experience for business operations includes:
Business Operations Examples
Business Operations Job Description
- Participates in the development of long-range strategic plans for the school and coordinates communication of business team related objectives to achieve goals
- Provide guidance to clinical teams, the Director of Product Creation Finance and departmental staff on fair market value questions and assessment requests
- Apply fair market value and compliance concepts to unique situations and collaborate as appropriate to reach resolution
- Evaluate potential needs for benchmarking amendments, as appropriate
- Establish country standards for grant development to comply with local practices, customs and regulations
- Manage and track unique country aspects to ensure consistency in application of such standards by all therapeutic areas
- Liaise with Study Teams, Compliance and other stakeholders to obtain guidance and escalate issues as appropriate
- Assisting with initial patient registration and chart auditing
- Maintaining facility contracts and vendor relationships to ensure organizational effectiveness and efficiency
- Assisting in the development and opening of the new center
- 8 to 12 year's IT Outsourcing or related experience in service business management
- Proven track record in business P&L management, financial concepts and contract management
- Experience in developing executive level (both customer and internal) relationships including very good negotiation, presentation and communication skills at executive levels
- Experience in leading customer facing commercial negotiations for contract changes and/or major upsell
- Passion for customers and compliance
- Analytical thinking, very process oriented, concrete results driven
Business Operations Job Description
- Handling issues of patient satisfaction
- Making sure that pre-certification & pre-verification numbers are received from the office
- Establishes processes and controls for approval of various actions within functional responsibility areas, such as personnel actions and expenditures
- Assists in preparation and/or coordination of major operational and special budgets
- Administers personal services budget, expenditures and revenues
- Provides monthly reconciliations on all accounts administered within the school
- Serves as the department leaves administrator
- Oversees the processing of reimbursements, travel claims, purchasing, and pcard transactions
- Represents the school at meetings or conferences and serves as a liaison for the school to other university administrative areas
- Provides technical and professional direction to the school as required
- Solid understanding of channels, sub-vendors and partners
- Customer focused - collaborate as a business partner to listen, interpret and meet business needs
- Communicate concisely and impactfully – both written and verbal
- Strong understanding of budgets/budget management
- Master/Business degree in business, health promotion, public health or related fields
- Keen understanding of basic business operations (systems, processes, departments, functions)
Business Operations Job Description
- Supervises Business Operations Specialist and may supervise other staff and student workers and assigns related tasks
- Maintain consistent reporting including validation, distribution to client and internal stakeholders
- Manage Microsoft monthly and quarterly business reviews in collaboration with MCP Program Manager
- Manage all operational aspects of contract fulfillment including successful contract implementation and continued compliance with contracted service standards
- Business Data Stakeholder – works to define how we can use data to improve outcomes for customers and partners, identifying how we can improve our existing processes, materials, training and platform through the use of analytics
- Goal/KPI Tracking – provides metric reporting and visualizations to assist managers to track our program goals and business objectives
- Monthly metrics reporting – takes ownership of tracking and reporting all key performance indicators against annual, quarterly, and monthly goals
- Pipeline Management – proactively works with key stakeholders in forecasting new business trends to propose improved processes to ensure organizational and program goals are met and/or exceeded
- Bachelor’s or Master’s degree from top-tier institutions with a strong academic record
- Familiarity with qualitative and quantitative analysis tools and techniques
- Competent in Pivot Table
- Independent and possess initiative
- At least 5 years experience in Business Ops
- Knowledge of budget planning and reconciliation
- Provide input to the Supply Planning areas in developing inventory strategies for new or existing service catalogue products, for phase-outs
- A customer demand forecast, which incorporates current and accurate information, allows the company to correctly predict customer demand and provide its supply chain side with the appropriate information to plan how to meet that customer demand
Business Operations Job Description
- Ensure ongoing consistent adherence to commercial processes, procedures and standards, and manage issue and risk reporting on non-compliance to standards with commercial and account leadership
- Strong in data analytics
- 4 - 6 years experience (For Senior Manager) or 2 - 3 years (For Manager)
- At least five years of experience in a role that requires rigorous financial and business analytics or strategic thought
- Management Consulting in tech / start up companies will be a significant advantage
- Develop, refine and manage accurate reporting of key business metrics and KPIs that measure the achievement of business goals and provide operational dashboards and business visibility to management
- Work with the leadership team on portfolio analysis and provide visibility to portfolio investments, priorities and ROI
- Manage and facilitate the tracking of key business initiatives for the Business Unit
- Establish and maintain a repository for business intelligence information and analytics and ensure ready availability for decision making, planning and operations reviews
- Analyze large amounts of data for a wide range of analysis activities including resource investments, business results, gross margin, geo/customer segment trends, and suggest recommendations to solve complex problems and to identify more efficient ways to do business
- 2+ years of Operations / Front Desk experience
- Solid understanding of Billing / Insurance Verifications
- Previous experience in an Ambulatory Care and/or Healthcare setting
- Demonstrated knowledge of state and federal laws pertaining to budgeting and accounting principles
- Experience in developing detailed and complex budgets
- Demonstrated knowledge of computer systems, specifically MS Office applications and/or operations
Business Operations Job Description
- Manage other strategic business operations projects, as required, including initiatives to improve internal operations and processes
- Focal point for identifying, defining, streamlining, and implementing continuous process improvement throughout the business unit and working with business colleagues to effectively drive change throughout the organization
- Evaluates business process implications of application requirements and assesses possible redesign recommendations
- Increase the effectiveness and efficiency of business unit through improvements to each function coordination and communications between functions
- Lead strategic projects around opportunity sizing, execution, and product/market fit across the globe
- Help create, articulate, and evangelize the product roadmap
- Provide effective portfolio/program management process leadership to assigned product categories and plants
- Project management leadership of new product/offering commercialization projects for assigned product groups
- Project management for cost improvement efforts for assigned product groups, ensuring annual target achievement and steering team effectiveness
- Develop and manage the weekly, monthly, quarterly and yearly business planning and performance review cadence for ASEAN Commercial business
- Experience using Advantage financial system
- Experience using Kenexa, PeopleSoft and other tools related to HR coordination
- Experience managing, supervising and evaluating the work of assigned staff
- Experience with the University purchasing system
- Experienced in financial management and new business proposals of federal contracting types (CPFF, FFP, CPIF, T&M)
- The candidate must be able to work effectively in fast paced and dynamic environments – often long hours of work and weekend work driven by internal and customer driven deadlines