Manager, Services Job Description
Manager, Services Duties & Responsibilities
To write an effective manager, services job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, services job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Services
List any licenses or certifications required by the position: AED, CPR, ITIL, PMP, CA, SPHR, GPHR, PHR, CMA, CIA
Education for Manager, Services
Typically a job would require a certain level of education.
Employers hiring for the manager, services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Accounting, Finance, Education, Management, Engineering, Business, Technical, Computer Science, Graduate, Marketing
Skills for Manager, Services
Desired skills for manager, services include:
Desired experience for manager, services includes:
Manager, Services Examples
Manager, Services Job Description
- Maintaining, improving, and adding to the applications and featureswithin the customer portal
- Interfacing with other teams and acquisitions external vendors
- Manage health and safety programmes including property health checks and health and safety audits
- Manage/appoint sub-contractors as necessary
- Coordinate all planned preventative maintenance regimes in liaison
- Coordinate all reactive maintenance works as required
- Ensure routine works such as cleaning, landscaping, pest control and window cleaning are completed satisfactorily by appointed contractors to maintain the appearance and upkeep of the location
- Carry out occupier’s demise Inspections (reviewing standard of fire extinguishers, cooking equipment, fire alarms, sprinklers, state access/egress etc)
- Update and maintain online health and safety systems
- Issue permits to work to all sub-contractors
- Bachelor's Degree in Engineering from an accredited university or college OR High School Diploma / GED and a minimum of 5 years of related engineering / field experience in the SDI, Mobile and Ultrapure Water industry
- Demonstrated 15 years of experience within a engineering and project management
- Industry, market and client knowledge
- Knowledge and experience in risk and quality management
- Bachelor’s Degree in a related subject or equivalent combination of education and/or experience
- 3-5 years of management experience working in a fast paced operations capacity with a strong emphasis on customer service
Manager, Services Job Description
- The Service Manager has a background in managing complex, multi-disciplined IT Managed Services within a dynamic and challenging program, with a proven track record in senior level stakeholder management within large organizations
- As the department develops, to include other Back of House services
- Complete knowledge of all hotel features and services including Food & Beverage outlets (menus, price range, promotions, and opening hours), CIEL spa (facilities, opening hours)
- Develop and implement strategies to improve people management in conjunction with HR
- Be aware of the business continuity plan
- Support and encourage positive employee relations
- Manage completion of all m and e work through the appointed sub contractor
- Manage parking queries
- Work with marketing to drive footfall and ultimately benefit brand partners
- Attend regular review meetings
- Desire to wear several hats – we’re a small team and often have to play a diverse set of roles
- Understanding of OHSA, and other employment regulations
- Strong collaborator and ability to lead and mentor a team
- Strong time management, organizational and follow-up skills with attention to detail
- Attend quarterly brand partner meetings
- Bachelor’s Degree is strongly preferred (mechanical / electrical engineering)
Manager, Services Job Description
- Microsoft technologies administration oversight including
- Monitor team performance in alignment with contract SLAs
- Communicate with customer in an efficient and effective manner on a daily basis per customer needs
- Participate in community, as a part of local promotional efforts
- Key responsibilities include coordinating activities across Technical delivery teams, R&D organizations and Business representatives, to deliver a world-class service to our customers
- Ensure efficient, timely (within 3 rings) and knowledgeable responses to main incoming Switchboard calls, all in-house guest enquiries and requests in relation to general assistance and in-house restaurant & bar reservations
- Create Standards of Operations manual for all team members
- Supervise SLS Service employees to ensure prompt and complete resolution of guest calls and requests
- Respond to all issues/feedback raised in internal and external reports, including mystery guest programme and Review Pro guest surveys, and liaise with Front Office Manager & Director of Rooms as appropriate
- Maintain and effectively utilize guest profiles through Opera
- Passion for driving change within a business
- Attention to detail like no other
- Knowledge of metrology or calibration activities
- Ensure world-class, safe water management, availability, quality and infrastructure reliability
- Leverage efficiencies from an overall end-to-end view of the water assets, whilst ensuring agreed reliability, availability, quality, volume and service levels are maintained
- Experience of process ownership and design
Manager, Services Job Description
- 4+ years of formal experience working in a IT Analyst/Help desk technician role or related position
- Advanced knowledge and understanding of information technology hardware and software
- Windows (versions 7 and 10)
- Working knowledge of technology management technologies including but not limited to computer management, application delivery and mobile device management focus on cybersecurity
- Ability to deliver within defined service targets in situations with tight turnarounds and deadlines
- Understands IT concepts – ITIL, IT general controls, change management, ITSM
- Must have the ability to successfully interact with a matrixed team of technical, business and process SMEs
- Strong ability to translate detailed technical analysis into high-level reporting for senior leaders
- Ability to influence and manage change with strong collaboration skills
- Strategic thinker who is able to combine technical skills with overall business strategy to develop innovative solutions
- Self-motivated to initiate, originate action and be responsible for consequent decisions
- Multitask.Lead delivery, development and implementation of technology solutions for clients
Manager, Services Job Description
- Connecticut (except Quinnipiack Valley)
- Georgia
- Idaho
- Kansas
- Michigan
- Missouri
- Degree qualified in a relevant field of study (Engineering or Construction Management related)
- Strong communication and leadership skills will be essential as you’ll be managing multiple internal and external stakeholder groups
- Tennessee
- Vermont
- Alabama
- Arkansas