Manager, Account Job Description
Manager, Account Duties & Responsibilities
To write an effective manager, account job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, account job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Account Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Account
List any licenses or certifications required by the position: EMC, CCNA, GLP, CTE, CHES, PMP, FI, CPR, ITIL, CACS
Education for Manager, Account
Typically a job would require a certain level of education.
Employers hiring for the manager, account job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, Management, Education, Engineering, Business/Administration, Technical, MBA, Communications, Science
Skills for Manager, Account
Desired skills for manager, account include:
Desired experience for manager, account includes:
Manager, Account Examples
Manager, Account Job Description
- Serves as the liaison between the client and the sales team
- Resolve stock concerns & requests from field
- Monitor all purchase orders and resolves issues
- Update Retailer Account Director on stock concerns and take lead in resolving stock concerns
- Participate in monthly budget review with the Retailer Account Director and Finance
- Provide support to the Retailer Account Director for the Income Statement Budget process
- Weekly/monthly sales reporting and analysis to account and field teams such as Weekly Best Seller by sku, Topline Sales Results, Sku Penetration % and Monthly Ranking by door
- Communicate successes and opportunities for new product launches and events
- Work with Retailer Account Director and Forecast Planning Manager to determine forecast quantity for all newness
- Track seasonal promotional volume plans by launch month
- Act as day-to-day client contact
- Monitor and engage media and influencer groups on behalf of clients
- Write collateral and media materials
- Implement client programs
- Develop status and progress reports for teams and clients
- Demonstrate initiative, accountability and reliability across all accounts
Manager, Account Job Description
- Manage and build client relationships with corporate partners and creative team
- Understand the client’s needs and develop solutions for those needs
- Update progress and plans/schedules with creative and production teams and manage both the client and team’s expectations
- Responsible for reviewing and understanding business and creative goals of each project and be able to speak to those as needed
- Proactively manage changes in project scope, identify potential red flags, and devise contingency plans accordingly
- Coordinate and lead any necessary meetings and deliver recaps after each meeting or call
- Partner with the sales team to manage the execution of programs
- Prepare program specifications and distribute to the appropriate departments and/or functional groups (production, vendor management, accounting, and network relations) to complete all necessary internal processes
- Complete initial contract and facilitate contract negotiations between client, Finance, Legal, Sales and Marketing, and Operations
- Provide necessary pre-sales assistance to the sales team
- Account Management and sales support experience required
- Must be able to type minimum 35 wpm.Typing test will be given
- SAOE
- Circ2000
- CCI
- Mactive
Manager, Account Job Description
- Manage the daily Blu-ray, DVD and digital workflow on the Universal Pictures Home Entertainment account
- Individual will organize and distribute work to Vendors on behalf of UPHE, ensure work is being completed on time, and ensure the quality of work is consistent with client expectations
- Individual will communicate with all departments within UPHE and DM in order to ensure deadlines are being met, report back to UPHE with the status of projects
- Schedule and input UPHE work orders on a daily basis
- Learn all aspects of facility management software
- Identify and communicate technical issues with Account Coordinators and compression/authoring facilities
- Prepare and communicate pricing quotes and estimates with client, according to client-specific rate card
- Carefully review the client's BOM/work order/client specs to determine the work that needs to be done and clarify ambiguities/errors in the BOM/work order/client specs and review quotes for accuracy before projects are billed
- Manage customer changes to orders by negotiating deliverable due dates between customers and internal departments, balancing internal capacity with external demands and expectations
- Ensure deliverable due dates are reached on time and within budget, communicate with assigned client(s) regarding new projects, deadlines, assets, and status updates
- Build comprehensive campaign performance and delivery reports using a variety of data inputs from audience measurement systems, to on air, and online creative assets
- To sell from the ‘Customer’s Viewpoint’
- To work closely with Account Director and team members to provide seamless solutions for CNBC customers maximizing returns
- To work with the team to establish CNBC international advertising sales office as a top-of-mind media outlet within the client base via enviable contacts, and high quality proposals
- To communicate & work closely within the CNBC network to ensure smooth working relationships, integrity, and efficiency
- To meet revenue targets as outlined by VP Sales, to contribute towards increasing yield and share on returning accounts and build new business from territories
Manager, Account Job Description
- Identify causes of redeliveries/rejections, complete CAR when applicable, and propose solutions
- Ensure manuals and guidelines are updated as needed
- Perform technical QC of all incoming localized client assets, including audio and subtitle files
- Contribute actively to the training of new employees and serve as a mentor as to training approaches used by team
- Multi-tasking, problem-solving, decision-making, and keeping abreast of new procedures
- Attend the weekly team meetings, bi-weekly production meetings and conference calls for own accounts
- Achieve and exceed own territory sales targets and prepare appropriate sales forecasts to ensure growth in revenues while working profitably and within budget
- Planning, organization and reporting, including regular use of global reporting tools
- Preparation of year plan through analysis of customer product base and planning activities to ensure appropriate selling, marketing and other development activities to attain objectives
- Maintain an accurate client and market intelligence database
- Representative will need a high level of client, market, media and industry knowledge
- Candidates must be detail minded, flexible, be able to work at a face pace, consultative, team player and have the ability to work independently
- Requires proficient selling, presentation, and time management skills
- Monthly overnight travel required
- 1-2 years of account management and previous sales experience
- Exceptional customer service and relationship management ability
Manager, Account Job Description
- Developing forward thinking, data-driven analysis and recommendations that align with client goals and quantify high impact opportunities with clear recommendations to clients
- Exhibits deep understanding of clients, the industry and the account
- Consult with clients on high-level strategies, and, in conjunction with the client, develop and implement strategic communications programs and plans
- Interface with high level executives to plan, execute, and staff media briefings, executive events
- Provide strategic guidance to account teams, serving as senior level client and media contact
- Establish relationships with high-level business press to pitch and place feature, trend, and news stories
- Maintain day-to-day contact with clients
- Manage account workflow, assignments and take responsibility for the team’s ability to meet deadlines and exceed client expectations
- Accountable to clients for project management of account activity
- Motivate team members to work together as a team towards client goals and objectives, continually inspire through encouragement, constructive feedback, and daily mentorship
- Deep understanding of Web culture, online advertising, video and the agency/client/publisher relationship
- A minimum 3 years’ experience in online media environment with strong working knowledge of online advertising industry
- 7+ years experience in print, digital and event production
- Solid understanding of the creative process and production
- Proven ability to manage multiple projects in a deadline-oriented environment
- Current with production trends and technology