Partner Account Manager Job Description

Partner Account Manager Job Description

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Partner account manager provides expert leadership to IBM software, cloud and GTS business units and to IBM customers regarding Contrail Enterprise Cloud and SD-defined Branch joint solutions.

Partner Account Manager Duties & Responsibilities

To write an effective partner account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included partner account manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure and support VARs’ Business Planning and follow up, consolidate and own VAR forecast for open, horizontal, and vertical sales, run and own Quarterly Business Planning (QBP) meetings with assigned VARs in order to recap quarterly sales results and plan future sales activities
Collect training needs of VARs’ employees
Oversee contractual agreements with the resellers
Performance Management - Evaluate Specialists performance via market visits and engage local Call Center management to collect specific feedback
Efficiently, and proactively manage the Account by identifying training and sales opportunities
This position is responsible for executing process tasks, documenting reported problems from field operations and identifying issues in our operational execution
Assess operational impacts of upcoming changes to policy, procedure, process, product and/or services, including creating operational business requirements and participating in business acceptance testing for projects/initiatives, UAT and/or validation testing
Monitor ticket resolution processes and ensure established SLAs are met
Technology/IT industry experience
Prior experience working with channels strongly desired

Partner Account Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Partner Account Manager

List any licenses or certifications required by the position: AXELOS, GTM, EMC, RHCE, CRM, APJ, ITIL, SE, AVG, DELLEMC

Education for Partner Account Manager

Typically a job would require a certain level of education.

Employers hiring for the partner account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, MBA, Engineering, Computer Science, Management, Technology, Technical, Life Sciences, Education

Skills for Partner Account Manager

Desired skills for partner account manager include:

IT industry particularly servers
Storage and networking
Cloud environments
Experience in software applications sales/consulting
Location technology and proven ability to identify sources of value from partnerships
Snowflake
Security
Campus & Branch
Core
Datacenter & Cloud Services

Desired experience for partner account manager includes:

A background/experience in Business and Sales
A Bachelors degree in a related field or the equivalent experience
A four-year college degree and/or relevant work experience
Demonstrated at least three successful delivery of complex IT projects to production
Demonstrated increasing/progressive responsibility culminating in leading complex IT effort of 20+ people
Demonstrated team management leadership in two different aspects of development (requirements, development, testing, and production support)

Partner Account Manager Examples

1

Partner Account Manager Job Description

Job Description Example
Our growing company is looking for a partner account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for partner account manager
  • Work with the partner to develop the partner’s commitment, capability and capacity to meet agreed financial metrics and KPIs
  • Engage and influence at all levels within the Partner organisation, including Executive management, Sales, Technical and Solution creation areas
  • Work with CA and Managed Services team to ensure services engagement is aligned to mutual business goals
  • In some cases, a PAM will be responsible for a partner with branch offices in multiple cities
  • Achieving a service revenue target, which may be partner specific, state, GTM, or for the country
  • Annual performance management by direct manager based on predefined Business, Individual and Development goals
  • Assessment of strategic planning, influencing and negotiation skills by the MCO, utilizing a checklist
  • Account manage Strategic Partners in order to build and develop relationships
  • Ensure the Partner Team meets its sales targets
  • Prepare presentations, proposals and any other collateral required to promote and support the AXELOS Best Practice Portfolio
Qualifications for partner account manager
  • Previous partner business development experience including joint business plans, negotiation of legal agreements (Licensing models, joint resale agreements, Joint development and IP agreements, as necessary)
  • Intermediate English and business level Japanese
  • Comfortable working with multiple internal teams, from individual contributors to senior executives, building/maintaining relationships with clients, partners
  • Develops and drives a joint partner account plan and strategy, pulling in all cross-functional resources to plan for a mutually beneficial outcome
  • Leverage global and regional programs and resources to enable scale
  • Execute, manage and deliver Growth Plans from Strategic Partners, on time and within budget
2

Partner Account Manager Job Description

Job Description Example
Our company is looking for a partner account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for partner account manager
  • Understand and integrate sales initiatives across direct/inside channels of distribution
  • Develop and implement joint business plans that identify key growth areas in partner organizations to help increase revenue and capitalize on our technologies, increase their commitment to our business relationship
  • Identify near term end user potential opportunities as first targets and potential new logo opportunities
  • Establish cadence of regular contact as partner pipeline grows
  • Monitor, manage reseller opportunities in SFDC, being sure to make AE on a given end user opportunity part of the opportunity team as a supporting rep
  • Coach Corporate Sales colleagues on best practices for working deals w/partners
  • Leverage Direct and Channel Sales leaders as appropriate
  • Capture broker feedback on product and service and communicate the needs of the brokers to internal constituents
  • Land new customers within your assigned region
  • As a focal point for operational aspects for the business relationship and assist in driving the operational strategy for their partners and participate in key negotiations
Qualifications for partner account manager
  • Consistently displays excellent organizational, communication, project management, and problem solving skills
  • Business Acumen in Cloud Technologies, Software Sales, Managed Services and partner business models
  • Knowledge of service operations, and processes
  • Worked as, or held a similar role with service provider or telecom operator
  • Ability to read and understand, present and manage complex data
  • Able to use initiative at all times to solve customer issues and colleagues to do so
3

Partner Account Manager Job Description

Job Description Example
Our growing company is hiring for a partner account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for partner account manager
  • Manage and develop all your Partners in alignment with Sales, owns Portfolio and Customer Segment strategy
  • Build partner account plans for the partners in your portfolio
  • Carry out partner portfolio reviews with your direct manager such as – developing account base, gap analysis, share-of-wallet information on each account, review growth potential, etc
  • Focus on an outstanding customer experience and become your Partners ’ trusted advisor
  • Responsible for influencing and driving strategic planning and investment to accelerate Partner(s) sales goals
  • Plan and execute partner strategy, business plans in close collaboration with strategic partners
  • Achieves gross / net sales plans, appropriate profit contribution execution targets for assigned partner brands(s) through creating, selling, executing and communicating annual customer business plans
  • Aligns with DSD team through participation in region / brand meetings field visits with appropriate management
  • Responsible for understanding & implementing Partner sales strategies
  • Accountable for the successful deployment of Partner projects
Qualifications for partner account manager
  • Proven track record of meeting sales objectives and territory/account development
  • Solid negotiating, objection handling, and closing skills
  • Adept at developing quality relationships with field sales and technical resources of outside sales teams
  • Good judgment and quality prioritization skills - must be able to effectively assign and manage resources to support a complex network of partners with a wide variety of needs and challenges
  • Demonstrated passion for and success developing channel partners
  • Significant sales experience (min
4

Partner Account Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a partner account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for partner account manager
  • Drive multiple activities as tools to achieve and surpass quota develop strategies, market penetration, and revenue/ margin growth
  • Collaborate with local Partner Manager team to build Networking into Business Plans and gain support of the reseller to build a Networking Business based on Sales and Technical Competency
  • Act as a sales coach to influence partners’ ability to increase their Networking revenue, margin and technical services
  • Help build and drive Local Networking Channel plan, in line with EMEA Networking Channel Plan for overall Networking channel partner sales growth, including the recruitment and certification of new value added resellers in their territory
  • Provide an accurate assessment of the partner landscape per country for presenting to EMEA leadership
  • Identify and develop new business opportunities within the partner community
  • Manage the LaunchPoint Elevate program with responsibility over driving the recruitment and success of new partners
  • As Partner & Alliances Manager you are responsible for driving the strategic relationships with a set of assigned SI Partners and manage the relationships with the partners in your geography
  • Develops and manages business plans with Partners that deliver on revenue objectives for both organizations and include unique partner value definitions, co-marketing plans, committed business volumes, effective co-selling processes, sales enablement, technical enablement, centers of excellence, and custom solution offerings
  • Attains an annual sales quota for new business generated through SI Partners for Commerce Cloud and ensure SI partners deliver high quality SI services and other programs to meet annual goals
Qualifications for partner account manager
  • Fluently speaking Swedish and English
  • Accomplished industry professional with 10+ years of experience, successfully managing enterprise health and wellness services, Reseller or Vendor programs, or enterprise Alliances programs
  • 2 or more years of relevant experience working with a manufacturer or partner in the Technology industry
  • Experience working with Singtel and/or NCS
  • 7+ years of experience in sales or channel partnerships (SaaS background preferred)
  • A Bachelor's degree or other significant business experience
5

Partner Account Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of partner account manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for partner account manager
  • Accountable to meet and exceed UKI quota and growth targets together from the partner ecosystem
  • You will onboard new partners and work with underperforming partners to establish our business with them
  • Manage and formulate the partner commission plan
  • Responsible for managing the contractual process with Partners and ensuring that the contracts are kept in line with Company requirements
  • Partner business planning, responsible for working with key Partners to plan, prepare and document an annual business planning process and ensure a growth agenda is central to the plan
  • Manage and oversee the sales pipeline form the partner channel to ensure appropriate coverage is met and exceeded
  • Collaborate with Marketing to form co marketing initiatives with the partners
  • Establish a Partner training programme and accreditation process
  • Yes, you will be traveling around the UK market visiting your clients
  • Be able to work at the most senior levels within the partners and not be afraid to rise to the challenge of building the pipeline and driving significant revenues
Qualifications for partner account manager
  • Commercial degree / diploma specialising in Marketing / Product Management and Business Management
  • Successful track record in sales, negotiation and relationship management
  • Preferable experience in Loyalty and Rewards industry and/or partner management
  • Banking experience would also be favoured
  • Manage activity levels within the partner account set including talktime, partner visits, pipeline management, opportunity development, Enablement
  • Proven success, sales network in the market and region (Swiss German)

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