Manager, Partner Program Job Description
Manager, Partner Program Duties & Responsibilities
To write an effective manager, partner program job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, partner program job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Partner Program Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Partner Program
List any licenses or certifications required by the position: PMP, CPM, CPD, ACP, ITIL, AWS, PMI, SFDC, SCRUM, DMAIC
Education for Manager, Partner Program
Typically a job would require a certain level of education.
Employers hiring for the manager, partner program job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, MBA, Computer Science, Engineering, Technical, Education, Communications, Management, Business/Administration
Skills for Manager, Partner Program
Desired skills for manager, partner program include:
Desired experience for manager, partner program includes:
Manager, Partner Program Examples
Manager, Partner Program Job Description
- May complete special projects such as working with Platform developers to design new features or functionality
- Work across corporate public relations, product and solutions marketing, field and regional marketing, global partner marketing to align the technology partner persona in marketing activities and plans
- Manages in very complex organization(s) the efforts of direct reports, and collaborates with, provides guidance to and influences cross-functional and matrixed team members
- Builds, manages, leads and motivates a team of talented process excellence experts to own and drive strategy and execution of the process excellence maturity within the organization
- Creates and drives team development (skills, knowledge, engagement ) to improve the maturity of the team
- Maintain the standard set of content and adjust enablement to meet the needs of different Partner types
- Intake, manage, and track project requests from BU, COEs, Post-sales Leadership, Programs, cross-functional teams
- Capture project scoping, tracking, reporting
- Manage the development, delivery and execution technical training projects and programs leveraging multiple delivery mechanisms and learning platforms
- Facilitate weekly planning sessions, maintaining communications of project and program status, overall project and program plan of records with stakeholders
- Strong technical aptitude with an ability to understand technical requirements of the program
- Demonstrated skill set in formulating data driven decisions that lead to results
- Role requires a small percentage (up to 15%) of domestic business travel
- Craft and lead cross-group and cross-company communication on key issues and mitigations
- Be a “player-coach” passionate about improving cross-division connections between product and services, marketing, support, operations and the segment teams
- Identify, assemble, and evangelize the most standard methodologies and policies on a key project
Manager, Partner Program Job Description
- Develop the vision, strategy and implementation plan to continually evolve the PFS specialization to meet market, partner demands and PS business objectives
- Solicit and analyze data on partner needs and requirements to increase services growth and to develop an effective go to market plan for PFS partners
- Ensure financial and operational performance reporting are in place to provide monthly business updates to key stakeholders
- Ensure commercial services are incorporated into the overarching Partner First strategy and planning
- Provide recommendations and planning assistance on growth opportunities and identify specific portfolio offerings, packages and solutions that can drive services growth in the PFS space
- Team with the region category, delivery, Partner First, and operations teams to understand partner issues and opportunities and to grow services sales
- Develop a win-win collaborative selling strategy and message to drive partner participation in PFS
- Ensure partner messaging and communications are aligned across sales enablement, marketing and the business unit for PFS
- Create and execute solid GTM plans and develop partner related services content/collateral for internal and external audiences in relation to PFS
- Meet or exceed order, revenue, attach, and penetration rate goals associated with PS commercial services
- Minimum of +8 years’ experience in program or project management, preferably in a sales enablement capacity
- Ability to assess resources to achieve objectives, then influence to obtain budget
- Adaptability * Collaboration * Drive for Results
- Measure and report on success of program
- Help identify target SI Partners and help with recruitment and management tools while working closely with cross functional teams
- Develop the Global SI Partner Program with a strong orientation toward impacting new business and new logos driven through “sell with” partner activity
Manager, Partner Program Job Description
- Partners across the organization to drive and deliver the SDS roadmap
- Manages frequent communication with partners, tracking action items and ensuring progress with HP and partner development teams
- Ensure each partner has a personal, nearly custom relationship with HP, while simultaneously leveraging HP development resources across multiple partners
- Works with HP Legal department to put non-disclosure agreements in place and develops contractual arrangements with partners
- Coordinates with marketing teams for press announcements and industry communications
- Travel to partners within Europe and potentially outside the region will be required, up to 25% time
- Maintains active communication with HP region and channel partners to understand the rapidly changing MPS business landscape, and proactively identifies opportunities business growth, process improvement, and cost reductions opportunities
- Develop long-term relationships with partners, agencies, stakeholders, and client sales teams to drive demand generation campaigns and sales opportunities at the global level
- Engage directly with designated client to develop and manage the execution of integrated marketing plans and campaign briefs, in support of their revenue and profitability objectives
- Drive development and execution of program services and software to deliver tangible customer value
- Minimum 12 years of experience with minimum 4 - 5 years of relevant experience in Payments and Transaction Banking space
- Experience in working with multiple teams and ability to lead / collaborate with different technical teams in matrix organization
- Ability to articulate and put up information structurally, collaboration skills including the creation of formal documentation
- Strong hands on experience on SDLC life cycle with understanding of various tools involved
- Ability to effectively work with ambiguity and within cross-functional teams
- Approx 5 years professional experience in media, marketing, advertising, agencies, production, creative or the arts – preferably with client management experience
Manager, Partner Program Job Description
- Create end-to-end digital experience from post-sale through renewal to drive customer adoption utilizing marketing automation, digital advertising, social media, web strategy and support communities
- Working with partners where the partners’ practice is situated in one of the ASEAN countries
- Be accountable for Partners Satisfaction
- Maintain a standard set of content and adjust enablement to meet the needs of different Partner types
- Engage with Partner Go-to-Market to drive the strategy and plans that will increase partner participation and completion of learning path(s) and accreditation programs
- Directly support the North American Partner Sales, Strategy & Operations Lead in defining and landing North America strategic programs and initiatives
- Execute sales strategies and programs for specific customer segments (mid-market, enterprise & greenfield)
- Support the landing of strategic Partner Sales programs and marketing campaigns in partnership with other teams
- Support the execution of the internal Partner sales communications strategy
- Support the monthly cadenced business reporting and rhythm of business
- PMP or other project management training or certifications is a plus
- Understanding of enterprise software, especially cloud, virtualization, networking and/or mobility solutions a plus
- 4-6 years of project management experience in learning or enablement focused on post-sales
- Proven experience creating and deploying successful post-sales enablement projects and programs
- Experience with Office products, especially Excel, survey tools and Learning Management System
- Preference for PMP certification, but not required
Manager, Partner Program Job Description
- Lead internal and external cross-functional teams in activities that support Partners Development such as developing Technical Specifications, User Experience Guidance, conducting Design Reviews and Phase Exit meetings
- Coordinate activities/tasks and resources across all departments including Engineering, Clinical Affairs, Marketing, Quality, Regulatory Affairs, and Operations
- Provide regular Executive Summaries and Comprehensive Summaries that highlight program progress
- Be flexible and able to adapt while collaborating with internal and external individuals at all levels and backgrounds
- You will own, manage, and prioritize the roadmap based on partner needs, strategic objectives, and other business goals
- Craft, edit, and maintain the content architecture/taxonomy for EPC Help, and flex as needed to meet partner expectations
- You will provide ongoing qualitative and quantitative measurements of content scope, effectiveness, and usage
- Ensure content style, tone of voice, and format meet the expectations of our global partner audience
- Enact regular audits of content library to ensure adherence to content management principles and business rules
- You will directly contribute to content as needed, working together with the content teams
- Ability to indirectly influence in complex, matrix stakeholder environments
- Demonstrated knowledge of channel partners, sales motions, and services programs • Strong project management skills
- Excellent written and oral communications and interpersonal skills • Proven ability to partner with and positively influence those over whom you have no direct control
- Demonstrated ability to achieve business objectives working across all organizational levels (executives, managers, peers, geographies, virtual teams, stakeholders)
- Demonstrated ability to interface effectively with all levels of management and functional disciplines
- 10 years industry experience in advertising, marketing, or data analytics