Infrastructure Specialist Job Description
Infrastructure Specialist Duties & Responsibilities
To write an effective infrastructure specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included infrastructure specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Infrastructure Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Infrastructure Specialist
List any licenses or certifications required by the position: ITIL, CCNA, CISSP, CCNP, JNCIS, JNCIA, GIAC, PMP, MCSE, V3
Education for Infrastructure Specialist
Typically a job would require a certain level of education.
Employers hiring for the infrastructure specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Education, Engineering, Technical, Information Technology, Business, Graduate Education, Information Systems, Technology, Science
Skills for Infrastructure Specialist
Desired skills for infrastructure specialist include:
Desired experience for infrastructure specialist includes:
Infrastructure Specialist Examples
Infrastructure Specialist Job Description
- Support the Solution Architect with the design of new services
- Provide technical support to work on all application tiers all supporting infrastructure
- Knowledge of incident, problem and change management
- Application Platform as a Service
- Configures and maintains all enterprise security infrastructures consisting of Check Point firewalls, Cisco routers, Cisco DMZ switches, Blue Coat packet shapers, Blue Coat Proxy gateways, Blue Coat Proxy Anti-Virus, Sourcefire/Cisco Firepower IPS, and their subsystems to ensure seamless network security service
- Develops, configures, implements and maintains system security standards, policies, procedures, systems, WAN, LAN and Internet access to the client systems to ensure the confidentiality, integrity and availability of systems, networks, servers and data
- Provides 24/7 support for all network and security-related issues and deployments
- Assists in the implementation of complex security programs by advising network security supervisor on all security-related matters, identifying security threats/risks and developing counter measures using appropriate technologies, and developing business intelligence and security reports to keep supervisor informed of system-wide security issues
- Designs, creates, tests and deploys network firewall rules on core, perimeter and remote firewalls
- Receives and responds to trouble tickets from vendors and internal staff to resolve network and security issues
- Microsoft SQL Server administration, clustering setup knowledge
- General network administration knowledge - TCP/ IP, Firewall, NAT, ACL, Load balancer
- General Virtualisation knowledge
- Prefer to have) General Miscrosoft IIS/ IBM Websphere administration knowledge
- Prefer to have) General Oracle knowledge
- At least 6 months experience in implementation and systems integration
Infrastructure Specialist Job Description
- Escalation and resolution of any issues in the storage and backup infrastructure
- Responsible for communicating storage and backup environment issues and their resolution to the IT Manager
- Develop, document, maintain IT processes and procedures related to storage and backup services
- Ensure that Storage and Backup Platform standards, roadmaps and service SLAs established by the IT Manager and Global Architect are followed
- Maintain storage and backup infrastructure software and firmware revision levels
- Provide service and support on a 24x7 schedule established by the IT Manager including emergency response to system outages and daily reporting of system health checks to the Storage and Cloud Services Manager
- Uses analytical skills to understand the security requirements of a system
- Develops and improves the expertise needed to demonstrate the effectiveness of changes to the specialized systems that result in solving specific business problems
- Experience with Cisco switches to include Catalyst series 3700 & 6500 and Nexus series 3000, 5000, and 7000
- Experience designing, engineering, and implementing secure network protocols at layers 1-3 of the OSI model
- Mainframe TSO, ISPF, JCL, TWS
- Unix Shell scripting and automation skills
- At least 5 years experience in DOORs Application Transition, DB2
- 5+ years? experience supporting Windows PCs preferably at level 3, preferably in a demanding, large networked global enterprise environment with at least 1000 PCs
- Experience on server partitioning
- 7-10 years of Yardi or similar technical ERP experience required (Voyager, Yardi 7s or comparable system), in depth report writing, data migration and advanced SQL skills
Infrastructure Specialist Job Description
- Maintain a good working knowledge of the technical aspects of infrastructure support (applications, databases, hardware platforms, operating systems, networks, telephony)
- Task oriented - Create and\or maintain current quality documentation on all I.T
- Plans, designs, analyzes and provides technical support for data communications network or group of networks
- Designs and implements network solutions
- Handles technical issues and major incidents regarding all internal LANs/WANs
- Security of Middleware against external or internal threat vectors
- Directly responsible for implementing and supporting Group I.T
- Coordinating Root Cause Analysis (RCA) and tracking
- Coordinating changes on all Network software and hardware
- Network monitoring, Capacity and Configuration Management
- Rapidly respond to changes in environment and priorities
- Strong customer engagement skills with excellent interpersonal and presentational skills, with the ability to communicate (verbally and written) at all levels of the business, IT, and corporate partners (vendors) effectively
- Understand IT Service Management
- Has ITIL Foundation V3 certification
- Have knowledge in HP service management tool and HP Monitoring tool set
- 5 Years of Experience as Infrastructure Specialist for Telecommunication Industry
Infrastructure Specialist Job Description
- Participate in client life cycle management
- Supervision of service desk activities and staff
- Responsibility of service desk performance against target
- Reporting on overall service desk performance (KPIs) to Head of IT
- Looking for opportunities to improve the service to internal customers
- Ensure ownership of incidents and tasks is taken and seen through to completion including the following
- Various layer 2 and 3 LAN technologies such as Spanning-tree, VLAN tagging, HSRP/GLBP, Ether-Channel/Port-channel, inter-VLAN routing, EIGRP/OSPF routing protocols, static routing, Access Control List
- Maintain, develop and expand the current I.T
- Serve as a senior manager and technical subject matter specialist in energy infrastructure modernization and protection, providing oversight and direction to a team of technical specialists in engineering, risk, finance, and public safety
- Direct, control, and administer contract budgets, commitments, plans, schedules, specifications, staffing, and management requirements
- At least 5 years Infrastructure experinece
- General knowledge of NAS filers
- Working knowledge of SAN networking principles
- Working knowledge of protocols CIFS, NFS, iSCSI, FCP
- Working knowledge of D/R (snapshots, snapmirror, snapvault), performance, availability, scalability of NAS Systems
- Knowledge of IT Delivery Processes
Infrastructure Specialist Job Description
- Perform network analysis, capacity planning and testing as necessary
- Install network hardware and software and maintain integrity of the network, server deployment and security
- Create and maintain infrastructure documentation for lab architectures
- Troubleshoot infrastructure related incidents and outages
- Support training programs and assist in the development of content as needed
- Primary Technology is Microsoft OS
- Secondary Technology is Desktop Support, Printer Support, Identify & Access Management
- Daily review of backup jobs for multiple business locations to ensure data backups are fully functional
- Develop, document, maintain and test Disaster Recovery plans for multiple locations
- Install, configure, and maintain ACT products
- Proven experience maintaining and implementing Credentialing Systems including integration experience with the Transportation Security Clearinghouse (TSC), Automated Integration Services (AIS), California Department of Justice (Cal-DoJ), Access Control and Alarm Monitoring Systems and Appointment Scheduling Systems
- Experience with Credentialing System hardware including document scanners, fingerprint capture, signature capture, document readers, IRIS camera, PIN reader, CARD activation reader and printers
- Ability to obtain LAX security badge
- 10+ years experience working with EMC VMAX, NetApp FAS, Data OnTap, Brocade SAN switches
- 5+ years experience in VMWare ESXi, vCenter, Vrealize/VCAC setup
- 3+ years experience in RedHat Linux and IBM/Lenovo/Cisco servers