Infrastructure Tech Specialist Job Description
Infrastructure tech specialist
provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions.
Infrastructure Tech Specialist Duties & Responsibilities
To write an effective infrastructure tech specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included infrastructure tech specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
A TS will become an expert in spreading the product message as a product evangelist
Manage Mission Critical IT facilities in Data Centre and remote buildings in China
Govern the facility management operations of these major facilities
Supervise the routine preventive maintenance to the key M&E infrastructures
Ensure regional alignment (people, process, documentation and technology)
To govern the facility operation of Data Centres
To support and manage the facility management operations of remote buildings
To work with DC/Building landlords to review and approval maintenance activities and schedules
Data Centre Power Management and Space Capacity (including cable containment), Planning and Provisioning
Management of DC rack inventory
Infrastructure Tech Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Infrastructure Tech Specialist
List any licenses or certifications required by the position: CSRC, CHAMP, CATE, SSL, CISSP, CISCO, MCSE
Education for Infrastructure Tech Specialist
Typically a job would require a certain level of education.
Employers hiring for the infrastructure tech specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technology, Technical, Education, Business, Information Technology, Computer, Networking, Management, Leadership
Skills for Infrastructure Tech Specialist
Desired skills for infrastructure tech specialist include:
Cisco platforms and routing protocols
QoS
MPLS
ITIL Discipline
UDP
PowerPoint and Word
Microsoft Excel
Digital Signage products
Troubleshooting skills related to AV Conferencing and IT systems
Windows operating systems
Desired experience for infrastructure tech specialist includes:
Energetic, dynamic and enthusiastic personality, willing to engage with all levels
Development skills (C++ and/or .Net)
5-7 years of experience with a IT Services Company in a business function or leading market/industry research firm
Knowledge of industry specific knowledge sources and databases is an asset
Evidence of strong drive and project leadership including, but not limited to, development of tools, capabilities, publications or people leadership
Strategic mindset with a focus on problem solving
Infrastructure Tech Specialist Examples
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Infrastructure Tech Specialist Job Description
Job Description Example
Our growing company is looking for an infrastructure tech specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for infrastructure tech specialist
- Liaise with DC/Building landlord to ensure optimal operation of electricity, HVAC and monitoring environments within Mission Critical IT facilities in Data Centre and remote buildings
- Familiar with Structured Cabling system and its related components
- Assist on cabling request and ensure quality Structured Cabling installation through close supervision of cabling installer
- To generate reports to management
- Hardware and System Software
- Responsible for Data Center and Network Infrastructure Design and Project deployment
- Install, configure and maintain network and related technology infrastructure environments in accordance to Company’s standards
- Provide Daily Operational Support and maintenance for Network and related information Technology assets
- Proactively Monitor network and related system information technology assets, assessing and making recommendations for improvement to provide stable, dependable technology asset services and provide ongoing trend analysis
- Perform analysis required to define reporting requirements
Qualifications for infrastructure tech specialist
- Strong multitasking and project management abilities, service-oriented personality, stress resistant and intellectual curiosity with an investigative mind
- Teamwork and collaborative nature
- Ability to manage multiple relationships (often with senior leadership), projects, expectations and time
- Superior numerical, analytical and financial skills
- Excellent interpersonal and communication skills, both written and oral, in English
- Self-starter with the ability to deal with ambiguity
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Infrastructure Tech Specialist Job Description
Job Description Example
Our company is hiring for an infrastructure tech specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for infrastructure tech specialist
- Oversees all daily activities for desktop systems hardware and software support including laptop and desktop PCs, Macs, printers, copiers and similar devices
- Ensure end-user computing environment is kept up to date with security policies, patches and configurations
- Assist in defining automated and self-service processes for onboarding and day-to-day IT needs
- Execute defined standards for process and policy documentation, software testing and qualification to meet the expectations of the business
- Create and execute an annual Desktop Maintenance roadmap to include office expansions & relocations, operating system upgrades, hardware & software upgrades, and new hire growth
- Support corporate video conferencing systems for conference rooms and all-hands meetings
- Has budget responsibility for Desktop Services including assigned staff, other operational expenses and capital plans for new desktop equipment and equipment refresh
- Provide leadership in the areas of problem identification and resolution, answering questions, providing advice, troubleshooting, and ensuring follow-up on all issues to the Desktop Services team
- Coordinate problem resolution with IT subject matter experts, other departments or outside vendors as appropriate
- Provide ongoing support and management of department staff, including coaching, motivating, evaluating, and disciplining
Qualifications for infrastructure tech specialist
- Ability to learn customer process and identify areas to apply improvements within IT Service Management standards
- Ability to drive for results and meet deadlines for work completion
- Ability to express customer needs to the development team, and work with developers to meet customer needs
- Ability to drive customer process change/improvement to achieve cost savings, operational efficiencies and/or improved customer experience
- Collaboration skills with the ability to work effectively with all levels of management and staff
- Employment eligibility that may include fingerprints, tuberculosis and/or other employment clearance
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Infrastructure Tech Specialist Job Description
Job Description Example
Our innovative and growing company is looking for an infrastructure tech specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for infrastructure tech specialist
- Should have Good Knowledge of Windows and Veritas Resiliency Platform (VRP)
- Design and prepare technical presentations and recommend solutions for Systems & Servers
- Identify & Size Server Infrastructure as per IT/Business requirements
- Evaluate solutions for Consolidation & Automation of Systems/servers
- Evaluate Server Hardware like Server Type, CPU Types, Memory & HDD with various OEM's
- Explore, Identify & evaluate new & best in class technologies for Systems & Servers
- Work closely with Business & Operations team to identify the requirement & provide solutions
- Should Establish Good vendor connects
- Should have hands on knowledge on Vmware and Windows
- Assisting in Installation/Decomm of VMs, troubleshooting in case of issues with VMs
Qualifications for infrastructure tech specialist
- Minimum 3 years Data Centre facilities management and project experience
- Experience working in a high-pressured environment with 24x7 on-call responsibilities
- Strong understanding of incident, problem and change management procedures based on ITIL best practices
- Must be experienced in the operation, maintenance & repair of infrastructure including but not limited to power distribution, emergency generators, UPS systems, PDU's, chillers, pumps, CRAC units, Building Automation System, along with other components related to Power & HVAC support
- Familiarity with equipment requirements in Data Centre such as Storage, servers and networking equipment such as routers, switches is a plus
- DCIM knowledge and usage (CA DCIM preferred)
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Infrastructure Tech Specialist Job Description
Job Description Example
Our growing company is hiring for an infrastructure tech specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for infrastructure tech specialist
- Ensuring smooth operations of the VPC environment
- Monitoring server utilizations and taking corrective measures
- Monitoring VRP replication to DR, and ensuring DR is in sync with Prod environment
- Performing DR activities at scheduled intervals
- Should have experience in managing Enterprise Servers
- Should have good knowledge of Datacenter components like Servers, Network, Firewall, Applications
- Builds individual relationships with team based on open, honest and constructive two way feedback
- Makes timely and accurate decisions even under pressure
- Confident and articulate communicator who uses a range of skills and techniques
- Technical review and analysis of project solutions
Qualifications for infrastructure tech specialist
- Ability to multi-task and proficient in Microsoft Office applications
- Knowing about open systems, open source software, Docker is preferred
- Additional experience may be substituted in lieu of a degree
- Certified Data Centre Professional or Equivalent
- Qualifications in ITIL Foundation level at a minimum
- 3 years’ experience providing application and desktop support to end-users
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Infrastructure Tech Specialist Job Description
Job Description Example
Our company is hiring for an infrastructure tech specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for infrastructure tech specialist
- Take the responsibility of techniques and implementation in terms of system architecture throughout engineering, planning
- Take the responsibility in terms of the agreed working scope, implementation schedule delivery quality with regards to the accepted project
- Ensure open, regular and effective technical communication with all project team members
- Take the responsibility of Opensource software implementation/operation, lead the team to understand and be familiar with popular Opensource software
- To govern the daily operation of Data Centers
- To support and manage operations of infrastructure team
Qualifications for infrastructure tech specialist
- 3 years’ experience troubleshooting Windows workstation operating systems, applications and hardware
- 2 years’ experience using tools and resources to optimize the delivery of technology services to the end user using endpoint management, imaging, or centralized solutions such as SCCM
- Experience maintaining security best practices
- Experience troubleshooting Windows server operating systems, applications and hardware
- Demonstrated ability to solve complex technical problems, utilize good organizational skills, and comfortable managing multiple priorities
- Excellent written and verbal communication skills to a variety of audiences (management, peers, users and vendors), the ability to draft proposals and documentation