Infrastructure Program Manager Job Description
Infrastructure Program Manager Duties & Responsibilities
To write an effective infrastructure program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included infrastructure program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Infrastructure Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Infrastructure Program Manager
List any licenses or certifications required by the position: PMP, ITIL, PMI, CCNA, MCSA, SCRUM, CQIA, SW, RCDD, ITL
Education for Infrastructure Program Manager
Typically a job would require a certain level of education.
Employers hiring for the infrastructure program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Project Management, Engineering, Business, Management, MBA, Product Design, Technology, Education
Skills for Infrastructure Program Manager
Desired skills for infrastructure program manager include:
Desired experience for infrastructure program manager includes:
Infrastructure Program Manager Examples
Infrastructure Program Manager Job Description
- Partners with key stakeholders to identify data center transformation inter-dependencies that may influence program success
- Management, planning and executing large scale Enterprise complex infrastructure projects
- Lead communication with internal & external customers, Business Leaders, IT Technical staff, Business and PMO staff
- Manage project deadlines, schedule, budgets and associated forecast
- Lead risk management process, corrective and preventative actions
- Build team cohesion and positive morale
- Responsible for 3rd party statements of work, contracts, validation of invoices
- Partnering with project managers to plan, estimate, and deliver projects
- Develops comprehensive and repeatable project plans for execution
- Works closely with technical staff to develop solutions to new or changing business objectives
- Significant experience leading large scale data centre outsourcing contracts gained within either a vendor organisation or industry
- Deep understanding of technical complexities and challenges of outsourcing data centre technology to a third party application migration to the new data centres
- Significant experience and deep understanding of the APAC divisions, key stakeholders and dynamics
- Experienced senior leader that can lead geographically dispersed teams across multiple functions
- Manage and oversee portfolio delivery to completion
- Effectively manage a geographically dispersed team
Infrastructure Program Manager Job Description
- Plan and set project goals and milestones based on approved SOW, IDD
- Applies advanced concepts, theories and principles to create multi-disciplinary innovations and solutions for the most complex or risky business situations Contributes to development of new principles and concepts
- Ensures the utilization of tools and templates by project teams
- Act as escalation point and interface with Segment Integration Lead (Director, CxO level) for integration program-level issues
- Act as Enterprise Technology point of contact and interface for Segment Integration Lead, Enterprise Technology Executive Sponsor (SVP, VP), and Enterprise Technology functional Project Leaders throughout the integration program
- Lead matrixed team members through the functional project managers for each integration program
- Taking high level objectives and requirements and translate them into detailed project and execution plans
- Facilitating communication among external stakeholders and disparate team members to ensure that everyone on the project has a common understanding around goals, objectives, and success criteria
- Driving and managing projects to completion in a timely manner
- Continually analyzing and reviewing data about the network to make sure it is optimized, efficient, and cost effective
- Five or more years’ experience in program management – with experience in a variety of application and infrastructure areas
- Must have proven track record of managing large, complex, cross functional and geographically diverse enterprise initiatives with significant risk and business impact
- Experience with critical infrastructure analysis and/or cyber analysis, including familiarity with modeling and simulation efforts
- Knowledge of critical infrastructure and cyber security initiatives and policies
- Experience drafting reports, summaries, and/or long-term products related to assessing threats and risks/vulnerabilities their consequences
- Demonstrated experience with personnel management
Infrastructure Program Manager Job Description
- Drive consensus across Compliance departments, Compliance Leadership and any other impacted Program Owners so that formally approved system requirements may be documented in Rally for Archer team to begin development
- Develop test cases and coordinate end user testing across Compliance departments
- Work with stakeholders to develop project timelines and provide regular status reporting of key Archer-related projects that impact Compliance and facilitate periodic meetings with appropriate stakeholders to provide project and status updates related to Archer system issues/upgrades/enhancements and tracking of SLA matters
- Represent Compliance stakeholders in Archer-related meetings
- Work across Compliance departments and Compliance Leadership to create reporting and dashboards for use across all Compliance departments and end-users to facilitate / monitor data quality management and Committee or management reporting
- Create a costing tool and price estimates for Program Management services to zones
- Support zone Project Manager’s with the installation phase of projects
- Track and report on project progress throughout installation to final completion
- Oversee transition of project from installation phase to M&V phase
- Track and report on projects in M&V stage
- Experience driving programs with the vendor and customer
- Consultative and olrganisational skills is a must
- Ability to lead, motivate and direct a matrix workgroup
- Understanding of Converged Infrastructure technology desirable
- Ability to work in a high-pressure environment and manage multiple activities at the same time
- Ability to operate in a matrix-managed environment
Infrastructure Program Manager Job Description
- Develop best practices and tools for both project management and M&V teams in the field based on documented lessons learned
- Support field PA staff in reporting annual results to customer
- Support zones in customer meetings, RFP/Q responses, PM process and other needs as they arise
- Provide leadership and guidance to the project team members and management teams
- Manages day-to-day operational aspects of the project/program requirements, scope, and change management issues
- Prepare, present and review change requests, status reports, implementation plans, and recommend resources to execute
- Develop strong partnerships with business and functional leaders to drive focus on strategic program business objectives and optimize program throughput
- Play a lead role in designing, developing, and maintaining the IT Project Management methodology for a global IT organization
- Identify short/mid/long term plans within the context of existing Roadmaps
- Trusted Advisor - Owns tracking, prioritization, and rationalization of customer, business, and technical requirements
- Demonstrates solid expertise in Infrastructure Architecture and Infrastructure technologies Information Management methodologies
- Service Management/ITIL understanding and experience preferred
- Degree Qualified and or relevant Program Management experience
- 10+ years experience working with web servers, Tibco, ServiceNow (or other service management tool) and related infrastructure
- At least 5 years of program or technical project management in software or hardware infrastructure programs
- Strong domain experience in server architecture, foundational technologies, cloud computing, build technologies and other development and software deployment tools
Infrastructure Program Manager Job Description
- Define and drive implementation of effective key performance indicators (KPIs) to measure impact to business
- Analyze business metrics to identify process improvement and software automation opportunities
- Work closely with data center operations team to drive business process improvements
- Work closely with engineering teams to ensure successful delivery of software solutions
- Assist in overall strategy and feature development for the service by collaborating with peer Architects and Engineers
- Manage execution of feature and capability development by the project team
- Participate in software/capability development where appropriate
- Provide consistent engineering execution and technical leadership and guidance
- End-to-end project management tasks including project scope, schedule, budget, quality and compliance to achieve business requirements and identified project impact
- Develop and sustain strong working relationships with business, business process managers (BPM’s), business service & software engineers, stakeholders, program management office, vendor resources and IT partner teams
- Graduated with an engineering degree, preferably in information technology, you have a minimum of 10 years of experience in Infrastructure project and program management or IS&T Management (project management certifications preferred)
- Masters (PhD preferred) and five or more years of relevant experience in area of specialization or combination of relevant education, training, and/or experience
- Experience managing IT Infrastructure projects (colocation, network deployment, production operations.)
- Experience effectively working in a team and in a matrix environment
- Ideal candidates have 5+ years experience with silicon acceleration technologies FPGA, GPGPU, and common services / market segments that classically consume them HPC, Big Compute, Deep Learning technologies and dev frameworks
- Must be conversant in software and hardware architectures, (ideally in a HPC server environment)