Manager, IT Infrastructure Job Description
Manager, IT infrastructure
provides industry insights, analysis and regular vendor related updates to IT Infrastructure Leadership, senior management and broader IT community regularly.
Manager, IT Infrastructure Duties & Responsibilities
To write an effective manager, IT infrastructure job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, IT infrastructure job description templates that you can modify and use.
Sample responsibilities for this position include:
Developing continues improvement plans to optimize KSR cost and measure grow customer satisfaction KPIs
Ensure IT compliance for local infrastructure services
You will offer trading Floor Support
You will carry workstation & Peripheral Support
Develop expertise regarding the Bank's IT infrastructure environment, including knowledge of IT control frameworks, key IT processes, relevant technologies, and design of risk-based IT audit control assurance tests
Manages all aspects of infrastructure projects to meet project goals, timeline and budget
Facilitates the definition of project scope, goals, budget, schedule, resourcing and deliverables
Develops and manages project work plans and maintains through life of project
Manages and reports on project status to plan
Ensure value realization and measures and tracks throughout project
Manager, IT Infrastructure Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, IT Infrastructure
List any licenses or certifications required by the position: PMP, ITIL, PMI, MSCE, MCSE, CISSP, MCSA, CIA, CPA, CISA
Education for Manager, IT Infrastructure
Typically a job would require a certain level of education.
Employers hiring for the manager, IT infrastructure job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Information Technology, Engineering, Technical, Information Systems, Education, Business/Administration, Business, Technology, Project Management
Skills for Manager, IT Infrastructure
Desired skills for manager, IT infrastructure include:
Microsoft Project
Project management tools
DevOps issues
IT is a preference
At least three key infrastructure areas
Networking
Risk assessment process and methods
Entertainment industry and industry context
Excel
ITIL and ITSM desired
Desired experience for manager, IT infrastructure includes:
Mid-Range/Server
Other IT Infrastructure related experience
PMI, PMP, Prince2 certificates is an added advantage
Must have at least 2 years experience in IT Project Management
Solid understanding of IT Infrastructure Server technologies, Hypervisors & Data Protection Solutions
3 years of experience managing a technical teams providing advanced server infrastructure support
Manager, IT Infrastructure Examples
1
Manager, IT Infrastructure Job Description
Job Description Example
Our innovative and growing company is hiring for a manager, IT infrastructure. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, IT infrastructure
- Develop Service and Business Level Agreements to set expectations and measure performance
- Take on a wider customer service role - Communicate and coordinate IT-related issues and activities between IT Services and various user communities
- Provide data and reporting of KPI’s and trends in ad-hoc, weekly, monthly and as needed
- Leader of IT Infrastructure and Data Center Operations
- Owns, manages and delivers the Technology innovation, strategy, roadmaps and associated projects with close collaboration and alignment with IT and business leadership teams
- Analyze, implement, and manage effective improvements in the maintenance and operations processes and Infrastructure
- Organizes, ensures and optimizes Infrastructure Operations and Performance
- Recommend the purchase of equipment needed to sustain responsive services and cost-effective operations
- Ensure all project & support activities comply company’s process standards and apply methodologies to assure a firm delivery of security and audit requirements
- Ensure team’s adherence to company’s Incident, Problem, Change and Release Management processes
Qualifications for manager, IT infrastructure
- Bachelors degree (Masters or MBA preferred) in Finance, Accounting or Information Systems Management
- This lead role is predominantly a distribution and execution focused channel for the above core “run the bank” operational security services to the regional IT Infrastructure operations as a regionally aligned service, equating to approximately 85% of time
- Manage the integrity of security design (including PCI Compliance) and engineering for the network and systems, including the implementation of backup and recovery processes
- Upgrade systems by conferring with vendors and services
- Performs a variety of tasks as required by the VP of Enterprise Solutions
- Bachelor's degree in the field of Computer Science, or related area
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Manager, IT Infrastructure Job Description
Job Description Example
Our growing company is looking for a manager, IT infrastructure. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, IT infrastructure
- To ensure stakeholders are kept fully up to date with progress, including holding monthly review/planning/progress meetings with Project Sponsor, Project Director, and other Steering Committee members
- To lead and motivate staff in the project team through effective guidance and two-way communication, including weekly progress meetings
- Escalate issues appropriately and in a timely manner to ensure progress is maintained
- Provide accurate estimates of effort, costs and timescales for proposed projects and assist in prioritization
- Provide project leadership and consultation to business partners
- Develop, define, and execute project plan, scope and deliverables
- Executes change management activities
- Manage staff through recruiting, hiring, organizational design, career development, training, coaching & mentoring, performance reviews and job description development
- Establish and support a positive work environment based on mutual respect, honesty, team work and continuous improvement
- Maintain 24x7 availability to address critical business and/or IT situations
Qualifications for manager, IT infrastructure
- Proven track record of working across all SDLC phases
- Technical experience pertaining to development, testing, documentation
- Previous Experience with Active Directory and or other related software implementations is a plus
- Cloud System Administration experience
- Experience operating or deploying OpenStack implementations
- Negotiating with peers – Able to deliver positive and collaborative messages that reflect business and customer needs to technical people who may not share the same viewpoint or understanding
3
Manager, IT Infrastructure Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of manager, IT infrastructure. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, IT infrastructure
- Enable and develop a safe, engaging, challenging and rewarding work environment for team members
- Develop the team to be the best it can be
- Lead by example and encourage followership
- Foster collaborative relationships within and across groups and use effective influencing and negotiation skills with senior level management and key stakeholders
- Complete full roll out of VoIP across the enterprise
- Back-up solutions implementation
- Initiates projects through the submission of Project Definition Forms to the IT Project Management Office
- Facilitates and documents project scoping and requirements definition meetings with project stakeholders
- Develops initial IT budgetary estimates and project schedules to satisfy project requirements
- Responsible for the development and presentation of proposals and detailed design documentation for executive approval
Qualifications for manager, IT infrastructure
- Capability to help deliver quality business solutions within restricted timelines while appropriately communicating/escalating risks, issues, or constraints as necessary to business and/or IT management
- Ability to elicit cooperation from a wide variety of sources, including upper management, business partners, and other departments
- Ability to read communication styles of team members, business partners, and contractors who come from a broad spectrum of disciplines and be able to change delivery of communication accordingly
- Ability to be hands on with existing technology and adapt to new cutting edge innovations
- Manage Project Managers across a range of I.T
- Knowledge of the industry project management best practices, , Project Management Body of Knowledge (PMBOK)
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Manager, IT Infrastructure Job Description
Job Description Example
Our innovative and growing company is looking for a manager, IT infrastructure. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, IT infrastructure
- Confirms all appropriate documentation, requirements, design and test specifications, templates and other required deliverables are created and reviewed/approved by external and internal stakeholders
- Reviews and facilitates on-time delivery of organizational contracts
- Reviews contracts for accuracy, completeness and timeliness of submissions
- Coordinates and tracks procurements across project to ensure accuracy and timeliness of submissions
- Maintains the organization contract management tracking process
- Perform relevant Computer System Validation (CSV) operations for infrastructure systems based on QA CSV regulations
- Co-work with corporate IT to develop and implement incident mgmt
- Conducting strategic IT projects which are ensuring a strong IT infrastructure to support our Business globally
- Adhering to Wind Power IT given project methodology and applying given KPIs
- Functional responsibility of project resources including supporting of development- and competency management
Qualifications for manager, IT infrastructure
- Tertiary (Degree) education required
- Budget Management specific to area of accountability
- Must be able to spearhead and lead major infrastructure project initiatives including Windows migrations, office re-locations
- Experienced project manager and is familiar with industry best practices
- 10+ years Information Technology operations and management experience
- Experience in architecting and building large scale network technology solutions
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Manager, IT Infrastructure Job Description
Job Description Example
Our innovative and growing company is looking for a manager, IT infrastructure. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, IT infrastructure
- Implements the tactical components of the IT strategy
- Represent the BTS infrastructure in Japan
- Manage coordination, job assignment and periodization of work of local team comprising of whitespace contractors, helpdesk engineers, and dispatch network engineers
- Provides input to financial and people resource plans for the area
- Develops work plans and priorities for their area, based on objectives received
- Responsible for all performance-related activities, including performance reviews
- Partners with clients to identify technology requirements and provide solutions
- Tailors communication of highly technical information to business partners
- May manage projects or initiatives, within their technical discipline
- Creating and managing to financial budgets
Qualifications for manager, IT infrastructure
- Experience in supporting 24X7 global teams
- Experience building new offices in all parts of the world
- The job holder needs to have proven experience of managing successful, significant projects
- Familiarity of IT infrastructure systems such as networks, servers, storage, databases, and collaborative systems such as electronic mail, instant messaging, and the like
- Strong negotiation skills and good persuasion skills
- Structured and disciplined approach in undertaking tasks