Infrastructure Manager Job Description
Infrastructure manager
provides technical leadership in architecture design and demonstrate ability to see a design through to implementation to achieve desired results.
Infrastructure Manager Duties & Responsibilities
To write an effective infrastructure manager job description, begin by listing detailed duties, responsibilities and expectations. We have included infrastructure manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Create, maintain and update documentation as needed for compliance with company computer related standards (Security, SOX and PCI)
Developing cost/benefit analyses for IT spending and initiatives
Responsible for interviewing, hiring, scheduling, training and providing professional development opportunities for analyst staff members
Maintains key vender relationships, procures pricing and technical specifications for equipment and projects as needed
Strong team working effort in project management and implementation is needed to ensure proper communication and coordination with other IT operations and lines of business
Demonstrate technical competence to evaluate, present, defend, and sell technical solutions to clients
Drive issue resolution, decision making, and accountability across all IT and business teams
Solve project issues and risks (technical and non-technical) by identifying, evaluating, tracking, communicating and mediating
Track and manage IT solution delivery activities for SIEM, and identify and develop mitigation strategies to manage interdependencies between solution components as required
Effectively manage relationships with IT delivery teams, and facilitate collaboration between those teams (including external providers)
Infrastructure Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Infrastructure Manager
List any licenses or certifications required by the position: ITIL, PMP, PMI, CCNA, L3, CMMI, CCNP, CCDP, CCDA, HP
Education for Infrastructure Manager
Typically a job would require a certain level of education.
Employers hiring for the infrastructure manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Information Technology, Engineering, Management, Business, Technical, Information Systems, Technology, Business/Administration
Skills for Infrastructure Manager
Desired skills for infrastructure manager include:
Standards
Procedures
Ability to analyze marketplace experiences
Ability to create an effective IT environment for business operations
Ability to design
Ability to integrate and communicate among applications
Ability to leverage that information in creating customized customer solutions
Ability to utilize a variety of management skill sets and technical tools to ensure quality and high standards in IT services
Activities and standards
Databases and technology platforms
Desired experience for infrastructure manager includes:
Experience in shared services environment with server, desktop and application virtualization technologies and current hardware/software architecture
Minimum of seven years’ experience supervising a team of information technology professionals
Must have excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand
Ability to manage time and workload effectively, which includes planning, organizing and prioritizing team
Experience in managing globally distributed teams
Storage technologies including Fiber Channel, Network File Systems
Infrastructure Manager Examples
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Infrastructure Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of infrastructure manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for infrastructure manager
- Providing visibility and transparency to performance of the environment
- Collaborating with engineers, architects and business analysts to derive insights to complex problems and for coordinating efforts of the engineers and managed service team to resolve these problems and drive improvements
- Planning for and leading a team of engineers to deliver technology maintenance updates and to build and support deployments of new technologies
- Constantly improving the services of the team, with an eye towards automation and self-service
- Monitor supplier performance on resource and skills assignment and provide reporting and issues management
- Effectively control project scope, ensuring that projects are delivered on time, within budget, and continuing to meet customer expectations
- Assemble project plans and teamwork assignments, directing and monitoring work efforts on a daily basis
- Accommodate tolerable service outages for the business
- Defining each element of the project plan
- Ensuring all project stakeholders are identified and sufficiently informed and involved during all stages of the project
Qualifications for infrastructure manager
- Over 5 years experience in a delivery focused infrastructure project manager role
- Troubleshoot problems with 3 rd party and custom developed applications
- Assemble documentation related to software and hardware environments
- Provide leadership in the preventative and proactive practices
- Architect, plan, and manage VMware production environment
- Develop a road map for infrastructure services
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Infrastructure Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of infrastructure manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for infrastructure manager
- Sets and monitors standards
- Perform operating system and/or application software updates in a timely and thoughtful fashion and in compliance with IT policies, procedures and plans
- Design, support and delivery of the Windows range of operating systems up to and including 2008R2 and 2012R2
- Design and delivery of clustered, load balance web server configurations inclusive of IIS, (Apache an advantage)
- Design and delivery of SQL database solutions in versions 2005, 2008, 2008R2 2012R2
- Design and delivery of patch management solutions using WSUS and/or 3rd party solutions
- Configuration and support of Anti-virus solutions, preferably the Trend Micro product suite
- Design, delivery and support of a large corporate messaging environment inclusive of Exchange 2013, Skype For Business, SharePoint and Yammer
- Design and implement backup services across WAN using Commvault Simpana, leveraging cloud technologies, snap backup technologies
- Design and deliver an effective business continuity and disaster recovery strategy
Qualifications for infrastructure manager
- Familiarity with the system scope and project objectives, the role and function of each team member
- Technical vision and understanding of SaaS/PaaS/IaaS including physical and virtual data centers, backbone and data center networks, server hardware, operating systems (Linux and Windows), DNS, storage, load balancing, virtualization, security and related technologies
- Solid experience in Application servers optimization, managing windows Services (DNS, DHCP, Cluster, DFS, FSRM), managing virtualization server and experience in Server Consolidation
- MDM experience on BYOD and knowledge on iPhone support will be an advantage
- Familiar with Microsoft Windows Domains, Active Directory, Microsoft Windows for servers & desktops, Microsoft Office Suite, Cisco network and TOIP
- Good command of written and spoken English, Mandarin is preferable
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Infrastructure Manager Job Description
Job Description Example
Our company is looking to fill the role of infrastructure manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for infrastructure manager
- Assuring that the expected service levels are met and that all Statements of Work deliverables meet quality standards
- Conceive solutions, build consensus, and sell/execute solutions
- Proactively recommend courses of action to maintain cost effectiveness and competitiveness
- Proactively identify troublesome trends as they develop
- Continuously strive to improve client support
- Participate in IT initiatives to address service issues
- Keep abreast of technical aspects of computing environments
- Have a working knowledge of department-specific applications
- Attend seminars and other educational opportunities
- Directly support the IT Director (soon to be CIO) in all aspects of running the technology division of a technology company
Qualifications for infrastructure manager
- Has sufficient understanding /subject matter expertise and preparedness of information to effectively communicate key messages across matrix project teams, IT or Business teams
- Integration Management - Successfully can integrate planning tasks across multiple spaces within LOB
- Scope Prioritization - Ability to manage project scope and work with the team to recommend options
- Proactively provides constructive performance feedback to Resource Managers on project resources seeks feedback on his/her own performance
- Defines, discovers documents, or standardizes processes as appropriate
- Empowers the project leads to make quality decision in a timely manner
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Infrastructure Manager Job Description
Job Description Example
Our growing company is looking for an infrastructure manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for infrastructure manager
- Input onto the ongoing development / improvement of the Group’s Change Governance, Delivery Methods, Standards and Tools
- Responsible for ensuring your team’s KPIs are monitored, actions taken and evaluated accordingly – delegating & empowering as appropriate
- Perform interviews for new professionals and provide feedback for promoting professionals
- Responsible for ensuring communication takes place both upwards and downwards across your area of responsibility
- Have knowledge and understanding of and be able to apply the Company’s Human Resource Policies, supported by the HR Manager as appropriate
- Creating and executing project work plans and revises as appropriate to meet changing needs and requirements
- Determining appropriate revenue recognition, ensuring timely and accurate invoicing, and monitoring receivables for projects
- Following up with clients regarding unpaid invoices
- Analyzing project profitability, revenue, margins, bill rates and utilization
- Managing day-to-day client interaction, setting and managing client expectations
Qualifications for infrastructure manager
- Bachelor's Degree (Information Technology or related field) or equivalent required and 8-10 years of related experience
- Logical thinker and extensive hands-on operations experience in an enterprise environment
- Experience of FTTP construction management
- Practical experience of FTTP techniques
- Field operative management
- Cabling and splicing and/or BTOR accreditation (beneficial)
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Infrastructure Manager Job Description
Job Description Example
Our growing company is hiring for an infrastructure manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for infrastructure manager
- Delivering engaging, informative, and well-organized presentations
- Communicating difficult/sensitive information tactfully
- Assuring project documents are completed and signed
- Managing relationships and coordinating work between vendors, customers, sub-contractors, and engineering teams throughout various locations
- Managing the completion and distribution of all deliverables to customers, by tracking the delivery status and installation schedules, in accordance with required time frames
- Overseeing change management on the overall project scope, according to a predefined change process, to meet project goals
- Creating and maintaining project implementation plans, risk mitigation plans, design documents, project budget, status reports, and all other project management-related documentation
- Partners closely with the Problem and Incident Managament Team to ensure business partners are notified timely and often during major incidents
- Manage and engage with all members of the ETS leadership team and executives
- Manage assigned internal and external resources to achieve project success and optimal resource utilization
Qualifications for infrastructure manager
- Firm understanding of development and infrastructure solutions
- A strong understanding of how technologies affect the data path and integration points from the end user through the application and network infrastructure
- Interfaces with software\hardware vendors for the installation of their products and resolutions of subsequent difficulties resulting from the installation
- Evaluates and makes appropriate recommendations to all data processing areas in a way that ensures efficient, timely and reliable job and system performance
- Trains personnel in the use of new software and hardware products
- Responsible for the supervision of assigned staff and exercises the usual authority concerning staffing, performance appraisals, promotions, salary recommendations, and terminations