Infrastructure Administrator Job Description
Infrastructure administrator
provides 1st and 2nd level (Help Desk) hardware support including but not limited to HP, Dell, and IBM/Lenovo systems.
Infrastructure Administrator Duties & Responsibilities
To write an effective infrastructure administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included infrastructure administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Handle operations tasks relating to the Cisco Unified Communications infrastructure
Effective provisioning, operation and maintenance of systems hardware and software
Review a high volume of technology change records for readiness
Continually define ways to increase internal client satisfaction and deepen client relationships
Takes ownership of highly complex or critical database incidents and problems and provides resolutions in a timely manner
Administer and maintain an existing local/global server infrastructure
Automation / scripting (shell, Perl, PHP)
Of a Third Line rota, being called by the 24/7 2nd line technical shift team
Provides advice and counsel to customers and other IS personnel of applications, systems, or technologies in assigned area of responsibility
Manage the life cycle of a current technology based on business value/case
Infrastructure Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Infrastructure Administrator
List any licenses or certifications required by the position: SSL, ITIL, HP, IAT, MS, VCP, MCSE, II, CE, CCNP
Education for Infrastructure Administrator
Typically a job would require a certain level of education.
Employers hiring for the infrastructure administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Technical, Engineering, Information Technology, Information Systems, Administration, Communication, Design, Science
Skills for Infrastructure Administrator
Desired skills for infrastructure administrator include:
Cisco
DNS
Networking
Dell
Problem resolution
IBM
Virtualization
HP server hardware
Hardware
Windows
Desired experience for infrastructure administrator includes:
Minimum of 3-5 years of experience with building/managing Oracle Databases
University or other relevant qualifications (desirable)
Have a great sense of detail, know how to take on various duties in short tim
Experience with JPMC PM related processes and tools such as WRM, P3 and PRIME, EURC, PR and ITSM, B2P and Business Case Tool
Well experienced in systems administration
A solid understanding of a server-based operating system
Infrastructure Administrator Examples
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Infrastructure Administrator Job Description
Job Description Example
Our growing company is looking for an infrastructure administrator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for infrastructure administrator
- Provides technical consulting and leadership to projects in their technology area
- Lead SWATs to solve problems to the root cause, seeks and identifies opportunities, and implements innovative solutions within defined boundaries without direct functional supervision
- Exhibits fluent verbal and written communication skills
- Conduct and recommend learning activities for others
- Lead the discovery, planning and implementation of process improvements in individual areas of responsibilities or cross functional process improvements
- Possesses a thorough understanding of the business purpose and processes in area of responsibility and participates in the analysis of the customer's processes to identify gaps and opportunities for improvement
- Operate and maintain the VMware software on virtual servers and hosts providing support for virtualized desktop services
- Troubleshoot and resolve issues with the virtualized infrastructure including opening and managing support tickets
- Define, monitor, and troubleshoot system performance within the VMware VDI and Airwatch environments
- Provide root cause analysis of service problems and develop solutions related to VDI and Airwatch
Qualifications for infrastructure administrator
- Ability to perform trend / gap analysis and provide recommendation to address the risks
- 3-5 years of experience administering, troubleshooting and supporting IT infrastructure specifically
- Experience with JPMC PM related processes and tools such as WRM, Clarity and PRIME, EURC, PR and ITSM, B2P and Business Case Tool
- On 2003 preferred – Troubleshooting skills mandatory, Installation & Setup, Network Configuration, Printing, Event Viewer, Performance Monitor and other performance management tools
- The candidate must have a minimum of six-years of experience working in the SQL Server DBA
- Microsoft Certified Database Administrator (MCDBA) certification or equivalent experience is required
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Infrastructure Administrator Job Description
Job Description Example
Our innovative and growing company is hiring for an infrastructure administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for infrastructure administrator
- Maintain management and maintenance of VDI desktop image and provision desktops
- Support the configuration and operation of attached peripherals to the virtual desktop client
- Deploy and integrate applications into the virtual desktop infrastructure
- Update and document processes associated with the VDI environment
- Ensure day to day operational stability of infrastructure systems
- Manage all service tickets submitted to the team
- Identify and resolve incidents and problems promptly and effectively
- Ensure infrastructure service SLA's are met and an exceptional level of customer service is provided
- Conduct incident root cause analysis, issue identification, resolution and/or escalations
- Manage issues and relationships with 3rd party service providers
Qualifications for infrastructure administrator
- Expert level of SQL Server RDBMS installation/configuration, patching, troubleshooting, performance tracking/tuning, back-up/recovery, remote monitoring skills with hands-on experience in large and dynamic environments
- Experience with multi-tier web service infrastructure including Java, J2EEenvironments
- Experiset in SolarWinds, SQL/PL SQL
- Servers and Operating Systems
- Enterprise Tape Backup
- Other team members in this regard
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Infrastructure Administrator Job Description
Job Description Example
Our innovative and growing company is hiring for an infrastructure administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for infrastructure administrator
- Manage Infrastructure ticket queue and work incidents related to server, VMware, Office 365, DNS, DHCP, Wi-Fi and network issues
- System design, configuration, testing, administration, and troubleshooting of Windows 2008R2/2012R2, Microsoft SQL Server, Active Directory, and Internet Information Services
- Infrastructure and network administration including DHCP, DNS, firewall configuration, Azure Virtual Networks, and remote VPN and site-to-site tunnel administration and troubleshooting
- Administer start and end of day checks and reports and keep them up to date and relevant
- Monitor and maintain the backup infrastructure and associated jobs
- Monitor network and security systems and provision network and security changes in line with change control process
- Update and maintain operational documentation Infrastructure wiki
- Provide out of hours support and participate in 24x7 on-call rotas, if required
- Proactively monitor and report on availability, performance and capacity for infrastructure systems
- Ensure operational monitoring and alerting tools are fit for purpose, correctly configured and up to date on an ongoing basis (currently Microsoft SCOM)
Qualifications for infrastructure administrator
- Experience with Microsoft Office Suite – Excel, Word
- Self-motivated, creative, and highly organized, with proven ability to meet deadlines, prioritize workload, and manage time effectively in a high pressure environment
- Ability to lead training sessions, presentations, and meetings and present ideas in business-friendly and user-friendly language
- Experience utilizing process-driven techniques (e.g., Lean) to achieve positive change in the business environment
- 5 years of experience with servers, storage, and related equipment
- 3 years of scripting and automation experience
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Infrastructure Administrator Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of infrastructure administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for infrastructure administrator
- Manage patching of various infrastructure systems and components in line with the corporate patching policy
- Ensure the CMDB, rack diagrams, asset lists and catalogues are relevant and kept up to date
- Learn and develop on a continuous basis
- Adhere to defined process and change control but also provide input around areas for improvement
- Review and accept operational handover documents for new or updated infrastructure systems delivered by projects
- Support network, server, voice and messaging teams with project tasks as and when required
- Provide input into technology roadmap
- Define and police infrastructure standards
- Install, configure, administer Oracle Fusion application infrastructure and services
- Monitor application performance across technology stack
Qualifications for infrastructure administrator
- Extensive experience in administering and maintaining servers and storage
- Deep knowledge of Microsoft System Center Virtual Machine Manager (VMM)
- Deep knowledge of Microsoft System Center Operations Manager
- Working knowledge of other Microsoft System Center products
- Four-year college diploma in the field of computer science or related field or equivalent work experience
- Aerospace or Manufacturing industry experience preferred
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Infrastructure Administrator Job Description
Job Description Example
Our growing company is looking for an infrastructure administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for infrastructure administrator
- Server hardware proficiency (Dell, HP )
- VOIP Administration (Avaya, Digium, Cisco )
- Wireless installation, management, and troubleshooting including controllers & the ability to configure /deploy autonomous and controller based WAP’s (Cisco, Ruckus )
- Diagnose and resolve hardware and software issues in an efficient and timely manner
- Firewall installation configuration & management (Cisco ASA, Palo Alto, WatchGuard )
- SAN Installation and management (EMC, Dell, Pure )
- Manage systems configuration and ensure compliance
- Evaluate, test, deploy and maintain VMware and UCS software / upgrades
- Contribute to the design and implementation of disaster recovery sites
- Provide management reports of Infrastructure performance
Qualifications for infrastructure administrator
- BS/BA degree and 2 - 5 years of Information Technology experience or an equivalent combination of education and experience in a related field
- Must have a bachelor’s degree in computer science, engineering, IT, math, or related subject
- Must have 6 – 10 years of practical experience
- Must have a basic understanding of project management methodologies in order to be able to provide input to and technical contributions to projects managed by others
- Must be able to provide technical direction within technology area
- Must have strong human relation skills, and be able to interact with internal and external customers, vendors, other IS professionals, and GBS-IS management