Cloud Infrastructure Job Description
Cloud Infrastructure Duties & Responsibilities
To write an effective cloud infrastructure job description, begin by listing detailed duties, responsibilities and expectations. We have included cloud infrastructure job description templates that you can modify and use.
Sample responsibilities for this position include:
Cloud Infrastructure Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Cloud Infrastructure
List any licenses or certifications required by the position: AWS, OS, SSL, RHEL, TOGAF, GCP, PKI, PMP, CCNA, ADC
Education for Cloud Infrastructure
Typically a job would require a certain level of education.
Employers hiring for the cloud infrastructure job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Math, Engineering, Education, Business, Information Technology, Electrical Engineering, Software Engineering, Information Systems
Skills for Cloud Infrastructure
Desired skills for cloud infrastructure include:
Desired experience for cloud infrastructure includes:
Cloud Infrastructure Examples
Cloud Infrastructure Job Description
- Troubleshooting production issues and performing On-Call duties, at times
- Configuring monitoring tools such as Solarwinds, HP Openview, or Nagios
- Generate and maintain documentation of the UNIX, SAN and Storage environments
- Patch and maintain UNIX, Storage and SAN systems at supported levels
- Design, Implement and maintain system security across UNIX platforms
- Mentor and train junior/mid administrators
- Provide technical support for the SNET and our clients
- Bachelor’s degree in computer science, information systems or other technology related major
- 7+ years of proven experience planning, implementing and managing private/public cloud services that ensure high availability, scalability, security and operational supportability within a high-volume, rapidly growing digital business
- 3+ years of proven experience with Amazon Web Services, Microsoft Azure or Google Cloud
- Coordinate meetings with key leaders in distributed locations to highlight key issues and dependencies, provide statuses, and drive to get decisions under aggressive deadlines
- Expert-level knowledge of VMware vSphere product architecture and operation
- A Bachelor of Sciences Degree in Electrical Engineering or Computer Sciences, or related technical field is required
- Strong aptitude for learning new technologies and understanding how to apply them
- 10+ years of experience in web/cloud operation, administration and/or engineering with organizational leadership of large scale, global services
- Experience in hybrid IaaS environment (Data Center + AWS) preferred
Cloud Infrastructure Job Description
- 7+ experience successfully planning, managing and controlling significant levels of technology spending, staffing, vendors and assets
- 7+ years senior leadership experience in successfully planning, implementing, managing and continuously improving large-scale, global infrastructure programs/projects/solutions and capabilities (e.g., policies, processes, teams, measures, tools and reporting)
- 7+ years senior leadership experience successfully building collaborative relationships with clients, executives, business partners, team members and partner/vendors to successfully deliver on technology vision, direction, strategies and key priorities
- 3+ years of experience in Big Data platform design and implementation
- 3+ years of experience in Business Continuity/Disaster Recovery solutions design and implementation
- 3+ years of experience with Data Governance frameworks (PII, PCI, SOC, HIPAA, HITRUST, FIPS, SOX)
- Strong leadership & management skills and experience that inspires action, accountability, results and teamwork
- Solid understanding of ITIL process framework including incident, problem, change, release and capacity management
- Ability to run 24/7/365 production environments
- Work hands-on with client engineering teams to develop, migrate, and debug application issues
- VMWare/ESX and/or OpenStack experience
- 5+ years managing enterprise solutions on a Cloud-based infrastructure, preferably AWS
- Experience developing for Chef or Ansible
- Understanding of OpenStack
- Providing 24x7 on call support (on a rota)
- BS level technical degree or commensurate experience
Cloud Infrastructure Job Description
- Leverage knowledge of your clients’ environments to assist support engineers and service teams in better serving your clients
- Complete analysis and present periodic reviews of operational performance to client leadership
- Participate in client requested meetings (onsite or via phone)
- Know and use all key client resolution tools across all service groups to facilitate rapid resolution of client concerns
- Enjoy a startup-like company culture
- Provide advanced administrative support to high availability infrastructure directly to client
- Prepare analysis and effort estimates for infrastructure part of the project
- Contribute to technical architecture documents for solution projects
- Work independently with minimal direction from supervisors
- Define and implement a cloud infrastructure strategy that provides robust, responsive, and cost-effective public cloud, private cloud, and hyperconverged service offerings
- Experience with Single Sign On platforms (Ping, Azure AD, Okta)
- Boston or New York location is desired, but not required
- This position requires that applicant selected be a U.S. citizen and obtain and maintain a TS/SCI US Government clearance with polygraph
- Participate in customer calls (sales, issue escalations)
- Advises the Hosting Platforms team the wider Architecture teams on new opportunities or changes to their markets through emerging technologies
- Ability to document both process and procedure existing and new infrastructure
Cloud Infrastructure Job Description
- Act as principal liaison with respect to cloud-dependent initiatives across the enterprise (e.g., DevOps)
- Manage a small team of Infrastructure Automation Engineers focused on implementing Infrastructure as code and Site Reliability Engineering capabilities
- Monitor customer-facing cloud resources (compute, network and application) for availability and performance, respond to alerts, investigate incidents, analyze root causes and resolve issues
- Field and fulfill service requests per established or documented standards and service level agreements
- Engage additional OneSupport team resources and escalate incidents when necessary or required
- Work as a member of an international 24x7 team
- Generate and update documentation, status updates and periodic reports
- Participate in off-hour escalations and on-call rotation
- Lead the process of integrating outcomes of the strategic planning process to identify enterprise business drivers
- Analyzes system requirements and ensures that systems will be securely integrated with current applications
- 5+ years of system management tools (SCCM)
- Ability to discuss and explain technical issues to internal IT teams and business representatives
- Knowledge of routing/switching Linux and OpenStack
- Experience working with customers face to face, driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience
- Cloud design for scalability, elasticity and high availability
Cloud Infrastructure Job Description
- Acts as KPI & SLA Operational responsible (ticket life cycle responsible for the Infrastructure area)
- Supports Infrastructure team in critical and high incidents, available also out of business hours (oncall duty)
- Responsible for Business Continuity procedures execution in Infrastructure area
- Responsible for day to day operations for the private and public cloud environments
- Evaluate technology, market trends and industry plus identify prospective impact on business
- Perform as a sounding board IT consultant for business leaders to develop IT cloud infrastructure solutions
- Enforce cloud infrastructure architecture execution ongoing refinement tasks
- Stimulate evaluation plus selection of entire cloud infrastructure architecture standards commensurate with IT’s business partners
- Develop and execute communication plus education plan for infrastructure architecture
- Understand and articulate how cloud infrastructure is, or will be, used and implication on people, processes, products and technology
- Knowledge of DevOps tools, for example Jenkins, Bamboo
- Familiar with ITIL methodology Understanding of monitoring applications
- A minimum of 5 years prior IT experience is required
- Exceptional documentation skills and attention to detail for documentation (design documentation, processes/procedures, environment diagrams)
- Experience with virtualization solutions including Microsoft Hyper-V/SCVMM and VMware vSphere/vCenter is a plus
- Working knowledge of email technologies (Exchange, mail routing, mail security filtering)