Infrastructure Lead Job Description
Infrastructure Lead Duties & Responsibilities
To write an effective infrastructure lead job description, begin by listing detailed duties, responsibilities and expectations. We have included infrastructure lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Infrastructure Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Infrastructure Lead
List any licenses or certifications required by the position: ITIL, MCSE, PMP, CCNA, AWS, IAT, CISSP, OS, MCSA, PRINCE
Education for Infrastructure Lead
Typically a job would require a certain level of education.
Employers hiring for the infrastructure lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Engineering, Education, Information Technology, Business, Technology, Mathematics, Information Systems, Management
Skills for Infrastructure Lead
Desired skills for infrastructure lead include:
Desired experience for infrastructure lead includes:
Infrastructure Lead Examples
Infrastructure Lead Job Description
- Delivers an outcome of infrastructure readiness for the data centre migration
- Translates the data center migration program charter into infrastructure program high level scope, planning and execution of resources from Infrastructure
- Mitigates the risk of migrating the infrastructure across planning and execution of the migration
- Adapts Bundle Sequencing templates & process for Wave Migrations
- Thinks creatively about migration options
- Facilitates joint planning with the data centre program in the early stages of program formation
- Assists with schedule and cost forecasting
- Provides governance and oversight of all Infrastructure Readiness projects and activities
- Executes designated infrastructure program governance activities
- Oversees program closure initiatives
- Familiarity with telecom and network infrastructures
- Responsible for creating and maintaining Methods and Procedures for equipment deployments
- Ensure collaborative integration across IT, Engineering, Power Engineering and Facilities in support of deployments
- Manage third party vendors for installation support on an as needed basis
- Maintain deployment schedules throughout project lifecycle
- Required to work autonomously being vigilant in the completion of assigned projects and able to adjust to changing priorities quickly and efficiently
Infrastructure Lead Job Description
- Develop resource plans to support new service introduction schedules and transfer ownership
- Uses system process analysis tools and methods to analyze and document business processes and metrics and identify improvement opportunities to streamline and automate processes and functions
- Produce reports, analyze data and consults on business cases
- Writes service documentation based on operational requirements
- Validate operational readiness to include, but not limited to, requirements, design, event engineering, testing, documentation, training, tools, change management, service level agreements (SLAs), service assurance policies & procedures, escalation procedures, and disaster recovery & business continuity
- Establishes and implements compliance management processes and methodologies to ensure new products and services are delivered on time, within budget, adhere to high-quality standards, drive standardization and exceed customer expectations
- Reports and Measures operational readiness and compliance toward goals and objectives
- Lead the infrastructure implementation programs including major and regular patching and upgrade initiatives to drive latest technology stack and platform health
- Lead the Resiliency strategy and execute continuous improvement actions for Zeal
- Act as the primary point of contact for infrastructure projects in the region
- Experience managing and developing systems in Amazon Web Services or another Cloud provider
- Experience with DEVOPS or a thorough understanding of the principles behind it
- Experience managing a large Wintel based server farm - to include latest versions of Windows, Microsoft SQL, Load Balancing, Clustering, Disaster Recovery techniques
- Thorough understanding of network topologies and concepts
- Proven ability to lead complex troubleshooting sessions involving multiple data centers, multiple network segments, multiple technical disciplines (server, network, app), and interface to external clients
- Comfortable developing and delivering presentations to executive management and clients involving complex technical concepts
Infrastructure Lead Job Description
- Engineering tasks for automation of public and private cloud infrastructure
- Take regional ownership of the regional infrastructure projects portfolio, for budgets, scope and timelines
- Develop and maintain close relationships with key stakeholders to understand their requirements for project creation and delivery
- Provide leadership for a small team of a project managers
- Develop and maintain the infrastructure projects roadmap in the region
- Agree project objectives and scope with the Project Sponsor and Steering Group
- Set up and run project governance committees as required
- Ensure project plans are developed and agreed with the Project Sponsor, the Steering Group and other key stakeholders and that the project is delivered in accordance with those plans
- Manage incoming and outgoing dependencies
- Manage the scope of projects documenting and controlling the impact of change
- Demonstrated experience hosting large scale web systems in a Cloud type environment
- Business acumen involving budgets, service pricing, capital expenditures, and return on investment
- Previous experience working with third party vendors or business partners
- Previous experience as a team lead or management skills would be a bonus
- Anticipates business and/or regulatory issues
- 5+ years' experience in supporting Microsoft Windows & Linux/Unix platforms, technically sound to a certified level in 2008/2012, Unix Solaris, and Linux
Infrastructure Lead Job Description
- Manage project budgets, highlighting over- or under-spend at the appropriate level
- Identify and manage project risks, issues and assumptions
- Track, monitor and report on overall progress (time, cost and quality) and any potential for change
- Manage project communication and ensure the project documentation is completed and accepted
- Manage operational readiness and ensure handover to support, the business and other key stakeholders is delivered successfully
- Ensure projects are closed effectively holding project closure meetings when appropriate
- Ensure all project related data is accurate and presentable to any level of the organisation
- Ensure customer requests are completed in its entirety to include end-to-end testing to resolution
- A broad background in the delivery of technology platforms and the associated requirements of networks, infrastructure and security
- Experience working and leading projects in all aspects of project life cycle, including project scope, initiation, through to planning, execution to project closure (end to end project delivery) using a project management methodology
- Expert knowledge of common project management tools such as MS Project, Excel, PowerPoint, SharePoint, Clarity, Open Workbench, PlanView
- May manage and motivate employees
- Take charge and know how to lead virtual teams
- Experience with Project Delivery Life Cycle (PDLC)
- Significant proven experience on Hypervisor technology, especially on VMware/ESXi version 5.5 and 6, with the ability to build complex and High Available environment on this technology
- Experience in facilitating the delivery of high quality solutions through teams
Infrastructure Lead Job Description
- Working in a high performance team and be able to ‘keep up’
- Strong stakeholder engagement and management working with Project Manager and multiple stakeholders to manage their needs, expectations, requirements with a focus on continuous improvement in processes and efficiencies
- Creating and maintaining comprehensive project documentation such as project plan, financial and status reporting using Microsoft tools
- Ability to operate effectively both independently and in a team with attention to detail
- Collaboration between internal/external teams including our Project Management Office
- Knowledge or experience of project management methodologies such as PMP, Prince2, Agile, Scrum
- Participates in Enterprise Transformation activities, leads Infrastructure Solution Design and Deployment activities at Landing Zone (LZ including Public Cloud) locations
- Participates and Approves all Changes to the site Infrastructure via Change Management procedures
- Maintains a non-technical, Infrastructure Management posture which includes asset management, financial management (capex and opex), obsolescence status
- Participates in IT Governance including but not limited to the following committees Architecture Standards, Service Delivery and Financial (including forecasting future demand for capital)
- LAN troubleshooting/problem determination skills (Ethernet, Hot Standby Router Protocol (HSRP), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP)
- CISCO firewall/Virtual Private Network (VPN) equipment, Adaptive Security Appliance, CISCO Aggregation Service Routers (ASR), and Virtual Switching Systems (VSS)
- IP services, , IP, Multicast, Quality of Service (QOS), and Simple Network Management Protocol (SNMP)
- ITIL Intermediate certification in Service Operations, Service Transition, or Operational Support and Analysis (OSA)
- Understanding of IT Service and Delivery Management principles with a proven track record of delivering results and introducing practical project management techniques to programs
- Exhibit confidence communicating and interacting with management across LOB & technology teams