Director, Infrastructure Job Description
Director, Infrastructure Duties & Responsibilities
To write an effective director, infrastructure job description, begin by listing detailed duties, responsibilities and expectations. We have included director, infrastructure job description templates that you can modify and use.
Sample responsibilities for this position include:
Director, Infrastructure Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, Infrastructure
List any licenses or certifications required by the position: ITIL, PMP, CCNP, MCSE, PMI, DNS, OCI, SOC, CISSP, SSL
Education for Director, Infrastructure
Typically a job would require a certain level of education.
Employers hiring for the director, infrastructure job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Information Technology, Education, Information Systems, Business, Technical, Management, Business/Administration, Technology
Skills for Director, Infrastructure
Desired skills for director, infrastructure include:
Desired experience for director, infrastructure includes:
Director, Infrastructure Examples
Director, Infrastructure Job Description
- Develop global maintenance schedules for network and systems equipment
- Examine, refine, and develop the existing monitoring and response metrics of the company's internal and cloud infrastructure
- Establishes policies, standards, practices, and security measures to ensure compliance with accepted industry practice
- Manage the digital processes and team relationships with our managed service providers, internal IT teams
- Integrate the handoff of a managed service provider NOC with our RL NOC function to provide 7x24 operations support of the infrastructure and the service delivery, including emergency responses, escalations and crisis management
- Deliver world class infrastructure engineering and operations solutions and processes and drive the adoption of automation and end-to-end solutions within the team, with focus on continuous incremental improvements
- Ensure the adoption of leading edge technologies to build and secure the SaaS infrastructure
- Provide 7x24 continuous service monitoring, preventive maintenance, and emergence response capabilities
- Establish the monthly operations review forum and define the KPIs and metrics to monitor and manage team and service performance levels
- Serve as a single point of contact for all major operation issues, escalations, and improvement plans and implement a culture of accountability within the team
- Relevant professional and technical qualifications
- Ability to provide crisp status information to business leaders and customers creating management reports and presentations
- Practical experience in system, installation, configuration, and integration of diverse systems, in trouble shooting and problem resolution
- Proven ability to manage a large and complex technology footprint with experience in managing branch offices, retail operations
- Degree education or equivalent experience
- A bachelor’s degree in Information Technology or a related field
Director, Infrastructure Job Description
- Develop a strategy and technology roadmap for the evolution of ITS in areas such as IoT, automation and orchestration, and cloud-centric Platform services
- Consult with other IT architects, subject matter experts, and senior IT leaders in the broader IT community to promote best practices, architectural decisions, and standards for a common IT operating environment
- Maintain strong communications with other studios involved in collaboration technology investments and efficiency teams in HO
- Closely monitor the performance of existing portfolio investments, including regular communication with management teams, investment partners, and financial sponsors
- Provide Compute as a Service offerings to customers that are easy to consume, elastic, secure and reliable
- Building and leading a team of highly skilled systems engineers in various locations across the globe
- Develop and ensure the implementation of capacity planning programs for each area
- Evaluate new technologies and perform POCs (Proof of Concept labs) to extend the multi-year roadmap and set overall technical direction for our infrastructure team
- Lead and manage technical experts responsible for the development, design, and systems integration for client engagement, from definition phase through implementation
- Evaluate and assess metrics and program effectiveness
- 4 years managing servers is required
- Experience with Foglight is a plus
- Proficient knowledge and experience with large scale systems design and implementation - hardware acceleration techniques (GPU, FPGA), Multi-threading, Fail-Safe Architecture design, Distributed Processing Architecture
- Experience or interaction with teams working on algorithms that are used for quantitative risk modeling, derivative pricing
- Writing effective code including, optimization techniques, good understanding on the system/hardware and profiling/performance tuning experience
- Excellent presentation/writing skills on code documentation, white papers, Samples will be requested
Director, Infrastructure Job Description
- Lead Wireless Architect
- Coordinate Infrastructure team to proactively research new technologies that may be beneficial to the company
- Ensure Infrastructure team provides necessary support to accomplish the Department of Information Technologies goals
- Develop, implement, and maintain all key global functional policies and procedures
- Ensure Incident and Change Control documents are accurate and complete
- Coordinate comprehensive disaster recovery architecture and operations
- Provides motivational leadership for business area, clearly communicating vision and values
- Provides thought leadership in IT strategy, operations, cost-optimization and efficiency improvement
- Builds an effective team by providing direction, ongoing coaching and feedback, assessing performance and making effective staffing decisions
- Sets the direction, develops the operational plans, manages the performance and monitoring of IT services, and provides technical leadership for the company’s IT operations
- 3+ years managing a team of Windows Engineers
- Active Directory and Group Policy knowledge
- Experience negotiating technology services with third parties
- Demonstrable leaderships skills
- Capable of support hundreds of lab (non-production) systems both virtual and physical
- Ten years of technology experience, including troubleshooting and performing root cause analysis of complex IT solutions
Director, Infrastructure Job Description
- Oversee advanced administration, maintenance, setup, configuration, and troubleshooting of the SAN, servers, network equipment and monitoring systems
- Developing, supporting, and communicating system engineering policies, standards, guidelines and procedures
- Provides direction on the evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems
- Drives change, effectively involving others, preparing people to understand changes, providing affected individuals with the support they need to accept and contribute to the change process
- Manages and mentors staff to achieve company and department goals and measures results
- Negotiates with and effectively manages vendors
- Manages budget and forecasting, and adheres to departmental budget and reporting requirements
- Works collaboratively with team members and business partners to maintaining and exceed SLA’s
- Coordinate technical planning and service delivery excellence across Architecture, Engineering, and Operations
- Drive key projects for Infrastructure, as directed
- Five or more years of demonstrated experience managing a high-performing, cohesive security response team
- Five or more years of demonstrated experience in liaising with middle and senior management of a large commercial enterprise
- In-depth hands-on experience in server architectures (Active Directory, VMware, etc)
- Bachelor's or master's degree in IT, engineering, business, management or a related field, or equivalent work experience
- Must have prior hands-on experience in designing, building and implementing infrastructure solutions
- RHEL LINUX (must have)
Director, Infrastructure Job Description
- Lead the sale and delivery of large and complex client infrastructure & cloud computing strategy and migration engagements
- Define and build innovative solution methodologies and assets around infrastructure and cloud migration
- Act as a senior contributor to broader IT initiatives across the CTO Office, HUIT, and the Harvard Community
- Build and maintain client relationships and ensure SLAs are met
- Travel between locations in Maryland will be required with overnight travel occurring 1-2 times per year
- Interface with the Facilities team and provide input to data center planning, branch MDF build-out and management and overall system requirements
- Manage a portfolio of infrastructure projects across all Product Development lanes
- Provide leadership and oversight to a team of project managers
- Infrastructure architecture for business solutions
- Capital and expense management for infra
- Experience in hybrid on premise and cloud topologies
- Expert level Compute Experience managing HP, Hitachi, Cisco & Lenovo Infrastructure (must have)
- Understanding of Containers (must have)
- Experience with Storage Products from EMC, Hitachi(must have)
- OpenStack, Cloud Foundry (Good to have)
- Microsoft & Veritas Clustering (good to have)