Director, IT Infrastructure Job Description
Director, IT infrastructure
provides guidance on IT integration, infrastructure, hardware, security, and network upgrades and migrations for complex BD solutions.
Director, IT Infrastructure Duties & Responsibilities
To write an effective director, IT infrastructure job description, begin by listing detailed duties, responsibilities and expectations. We have included director, IT infrastructure job description templates that you can modify and use.
Sample responsibilities for this position include:
Administering servers and/or networking equipment
Negotiating with vendors at a work unit or departmental level
Managing and maintaining IT infrastructure (hardware, Windows OS, SQL, vendor apps, ) for business critical applications
Responsible for all change management requests
SharePoint programming
Data Administration, Warehousing and Security
Assisting with assigned user account administration and file rights management
Implementing backup and recovery policies procedures
Providing input in determining technology needs
Coordinating or leading projects of moderate technical complexity
Director, IT Infrastructure Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Director, IT Infrastructure
List any licenses or certifications required by the position: ITIL, PMP, MCSE, CCNA, PMI, CCNP, MCITP, SOC, CISSP, CSI
Education for Director, IT Infrastructure
Typically a job would require a certain level of education.
Employers hiring for the director, IT infrastructure job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Information Systems, Information Technology, Business, Business/Administration, Education, Technical, Management, Technology
Skills for Director, IT Infrastructure
Desired skills for director, IT infrastructure include:
Storage
Hardware
Defined business value and recommends appropriate upgrades and modifications to enhance Marriott service and efficiency
Change management
Contracting
Negotiating
Monitoring
Network
Networking
Protocols
Desired experience for director, IT infrastructure includes:
Developing and providing basic or intermediate user training
Researching and recommending information security/information assurance policies, principles, and practices
Providing technical guidance to subordinates or users
Coordinating large-scale projects
Researching emerging technologies
Participating in the strategic planning process and providing input into strategic decisions
Director, IT Infrastructure Examples
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Director, IT Infrastructure Job Description
Job Description Example
Our company is looking to fill the role of director, IT infrastructure. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for director, IT infrastructure
- Performing the planning of work unit Information Technology architecture
- Act as the centre of excellence to IT management, utilizing deep specialized expertise and industry standards for the Architecture and Infrastructure domains to assist in the development of risk mitigation solutions
- Troubleshooting systems issues and interfacing with application providers, data center teams, and systems vendors on support issues
- Working with corporate IT teams
- Working with business representatives on support and planning initiatives, and developing technology solutions that meet technical and business requirements
- Staying current with new technology developments
- Conducting research to solve complex problems, understand trends and support the formulation of business unit IT strategies
- Delivering simple to complex technical solutions with limited to moderate supervision
- Systems planning and budgeting
- Partner with CTIO to develop the overall strategic technology infrastructure direction that will support and enhance the Foundation’s Strategic Business Plan
Qualifications for director, IT infrastructure
- Computer Science Degree with substantial coursework in Systems Management and Software Programming
- Applied experience with Microsoft SharePoint
- Experience managing large databases
- 5+ years of experience in an IT Director/Manager role with strong customer service background (Healthcare and/or Academic industry preferred)
- Leadership, staff development and talent management motivating team members and critical thinking and risk analysis are also required
- A minimum of 5 years’ experience in managing and maintaining IT infrastructure for business applications preferred
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Director, IT Infrastructure Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of director, IT infrastructure. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, IT infrastructure
- Define hardware and software standards in conjunction with owners and stakeholders
- Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure and support procurement and development efforts
- Coordinate and manage all incidents and requests at the end user workstation level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
- Wide Area Network management, uptime, and load balancing
- Develop tactical plans that will enable the timely and economic implementation of the various aspects of the IT strategic plan
- Manage tactical infrastructure implementation projects to ensure the completion of and the alignment with the technology strategy
- Continuously develop and manage IT security infrastructure to mitigate security risks, including Cyber Security concerns
- Oversee the daily technology infrastructure operations of the foundation to ensure secure access and availability of our technology resources
- Responsible for ensuring the development and implementation of staff training (for new hires, current staff, ) on core IT infrastructure systems and services
- Manage Disaster Recover (DR) and backup requirements for servers and assigned systems
Qualifications for director, IT infrastructure
- Two or four-year degree in a related technical field
- Participate in on-call activities as assigned, providing leadership during major outages, disruption of services, disaster recovery and business continuity incidents
- Manage relationships with various technology vendors and contract agreements to ensure that the products and services provided the foundation are both technically and economically efficient
- Manage the I&TS infrastructure and individual project budgets to ensure financial control
- Provide timely status reports to foundation leadership for proper visibility into ongoing technology projects
- Provide consistent developmental support and guidance to direct reports to ensure that they have the tools, information and coaching necessary to carry out their work at the highest level
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Director, IT Infrastructure Job Description
Job Description Example
Our growing company is looking to fill the role of director, IT infrastructure. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for director, IT infrastructure
- Continually evaluate the relevance and effectiveness of foundation technology the end user experience to ensure the foundation has the right tools and support in place
- Maintain and in-depth understanding of both Foundation and industry principles, practices and trends, including emerging enterprise products, method and techniques, and assessing their relevance and potential value to the Foundation
- Building and managing a team of Service Delivery Managers providing performance management, coaching and overall direction aligned with mission of the organization
- Overall responsibility for service delivery budget in excess of $30M annually
- Participating in a strategic staff responsible for IT Operations, Infrastructure, and Supplier Management
- Objectives of the Information Technology department
- Oversee deployment and ongoing management of robust production infrastructure, lab and quality assurance environments that includes multiple datacenters, office locations, and public cloud providers
- Research, analyze, design, propose and support the delivery of solutions that are appropriate for the business and technology strategies
- Maintain team talent including recruiting, orienting, and mentoring employees
- Overall responsibility to direct employees and contractors of delivery and operations by setting policies and standards, mitigating risk, and providing oversight to the engineering, implementation, maintenance and daily operations of all Infrastructure Technologies and Cloud Services
Qualifications for director, IT infrastructure
- Bachelor's degree in computer science, engineering, information technology, information security, business or related fields
- At least 10 years of experience in a technology environment with demonstrated progressive responsibilities
- Experience managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders is required
- At least 5 years of recent IT management experience
- Considerable knowledge of the principles and applications of University computing systems, server support, data networks, VoIP and telecommunication
- Extensive knowledge of and competence to work at a high level of systems analysis, development and information management
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Director, IT Infrastructure Job Description
Job Description Example
Our innovative and growing company is hiring for a director, IT infrastructure. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for director, IT infrastructure
- Identifies, investigates and solves production problems through directing teams and business partners and providing technical and business solutions to issues, which includes preventative measures and appropriate communication to clients regarding resolution
- Provides global hosting infrastructure support for BSC’s employees across 115+ locations
- Manages ~130 person globally-dispersed organization including off-shore mix of vendors partner staff augmentation
- Will be responsible for effective OPEX/CAPEX management of $50M+ budgets and annual operating plan development
- Owns development/execution of overall BSC Cloud strategy, hosting technology roadmaps, vendor selections, and private/public cloud mix
- Achieves/improves SLAs, root cause/corrective actions & customer sastisfaction metrics
- Provides infrastructure support for peer IT, Facilities and New Business Development programs
- Assures that systems and technology enable the business and business processes, deliver information for decision making, or connect employees, customers, suppliers and shareholders with easy to use, available, reliable, serviceable, responsive and cost effective systems and/or technology
- Define scope of each ITOCS service with business goals and expectations in mind
- Directs and manages Global IT Infrastructure in a 24 x 7 global environment including Datacenters, Networks, Systems, Client Services and Telecom to Service levels at or above 99.99% availability
Qualifications for director, IT infrastructure
- Demonstrated ability to successfully organize and lead large complex technical projects
- Ability to provide a technology vision, enable innovation and understanding of IT trends that can create business value
- Must be able to delineate strategic business issues and their application in information technology and be able to gain trust and confidence of information technology providers and users
- Must have a strong hands-on/technical knowledge of core Microsoft technologies including but not limited to Windows Servers, Active Directory, MS SQL and core Network/Cisco technologies like LAN/WAN, subnets, firewalls, VLAN's, and VPN using Cisco switches, and routers is required
- Must have a strong hands-on/technical knowledge of VMware technologies including Apache Web Server, EMC Networker, and desktop virtualization
- Must have good understanding of user environment management, including desktops/laptops, profile management, software delivery
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Director, IT Infrastructure Job Description
Job Description Example
Our growing company is hiring for a director, IT infrastructure. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, IT infrastructure
- Directs and controls the activities of infrastructural function through senior managers who have overall responsibility for the successful operation of these assigned areas
- Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure and support projects and associated efforts
- Participate in the development of IT strategies in collaboration with the executive team
- The position is 40% strategic and 60% tactical and responsible for the I.T
- Ensures compatibility, technical and procedural standardization amongst all systems
- Server operations and support
- Engineering software management, negotiation, support, implementation
- Support Business Unit I.T
- Develop global standards and controls that keep global infrastructures consistent, focused, and functioning
- Assist Business Unit I.T
Qualifications for director, IT infrastructure
- Must have a strong technical background and hands-on experience surrounding IT Infrastructure technologies (especially technologies like Microsoft Active Directory, VMware, Cisco, MS SQL databases)
- Must have experience in ORACLE, UNIX scripting, Perl
- Previous background in Leadership, Vendor Management, Service Management, Finance Control
- Masters Degree/MBA in Engineering or Computing Sciences
- Lead an organization that builds and implements quality systems in an efficient and cost effective manner in conjunction with the business requirements
- Guide and direct the organization teams in the establishment and implementation of plans, procedures and controls that will assure success of operational, project, and strategic goals and objectives