Information Technology Analyst Job Description
Information technology analyst
provides operational support for BHGE unified collaboration platforms including Exchange 2016, Skype for Business, Microsoft Teams, Intune, OneDrive for Business and other Office 365 collaboration technologies.
Information Technology Analyst Duties & Responsibilities
To write an effective information technology analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included information technology analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensuring that service continuity plans and recovery mechanisms are subject to regular testing
Ensure program has an Information Assurance (IA) strategy that is consistent with DoD policies, standards and architectures, business process or mission function supported by the proposed acquisition for optimum effectiveness and efficiency
Serve as a subject matter expert in Web Content Management, Digital Marketing automation, website redesign, and learning management solutions implement, enhance and guide the business in developing the standard operating procedures
Conduct competitive reviews, win/loss analysis and market testing of new features
Participate in integrated testing and user acceptance of change of application or infrastructure components
Able to form relationships and capitalise upon them to achieve tangible objectives
Installs, configures and performs routine maintenance on systems hardware and software including desktops, laptops, servers and multiple operating systems
Participates in designing, analyzing, implementing and maintaining applications systems
Identifying, communicating, and evaluating of risk to critical IT and information resources
Evaluating security measures to protect information and computer services
Information Technology Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Information Technology Analyst
List any licenses or certifications required by the position: ITIL, ISO, CISA, CISSP, PMP, CCNA, PMI, CISM, MS, SANS
Education for Information Technology Analyst
Typically a job would require a certain level of education.
Employers hiring for the information technology analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Information Technology, Business, Information Systems, Engineering, Computer, Education, Technology, Communication, Technical
Skills for Information Technology Analyst
Desired skills for information technology analyst include:
Office 365
Networking basic fundamental
Windows Server 2012/2016 printing and file level NTFS permissions
Latest technology in programming languages
Computing hardware & software and current development processes and tools
Skype and OneDrive for business
IT solutions with business partners to support their operational performance
Policies
Testing
Procedures
Desired experience for information technology analyst includes:
Ability to tailor the approach to a wide range of stakeholders (executives to technology team members)
Exceptional attention to detail – able to effectively capture and document details of conversations, meetings, and working sessions
Ability to identify opportunity costs of one solution vs
Able to work with teams to balance solution vs
The position requires a minimum of five years professional computing experience (or equivalent combination of education and experience)
Experience in the Health and Fitness Industry
Information Technology Analyst Examples
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Information Technology Analyst Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of information technology analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for information technology analyst
- Serve as a subject matter expert in Oracle cloud solutions (ERP, service cloud, commerce cloud), Pega workflow management systems, eCommerce sales solutions, cloud CRM, lead generation and prospect management implement, enhance and guide the business in developing the standard operating procedures
- Create sketches, prototypes, wireframes, screen-flow diagrams & UI specs for testing and development
- Analyze and evaluate complex data processing systems, both current and proposed, translating business area customer information system requirements into detailed system/program requirements
- Partner with products portfolio and management teams to translate high level business strategies and requirements into robust and efficient solutions
- Assess the market and industry best practices to guide the business in developing right technology solutions
- Synthesize broad concepts
- Provide leadership and direction for continuous improvement of processes to enhance efficiency
- Document the results of analysis in business cases, workflows, functional requirements and system and obtain sign off from the appropriate stakeholders
- Identify and manage project risks, document issues and issue resolution to ensure successful product launch
- Ensure project success by keeping team aligned towards project objectives and expected results
Qualifications for information technology analyst
- Preferred knowledge of fraud, risk, controls and associated products
- Ability to think out of the box and communicate business and technical solutions to with our business and technical partners
- Preferred experience handling fraud investigations and/or knowledge of the investigative process
- Experience and Subject Matter expertise in a Security related discipline, preferably within the Identity and Access Management area and across different geographic locations
- Knowledge of Business analysis, requirements gathering and design techniques, and change management and implementation management approaches
- Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
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Information Technology Analyst Job Description
Job Description Example
Our growing company is hiring for an information technology analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technology analyst
- Document process and procedures against associate workflow models
- Responding to service requests in a professional and timely fashion, ensuring the maximum “up time” possible for workstation systems
- Liaising with Programme / Project Managers, Clients and other stakeholders as appropriate
- Provide Production Support for batch processes
- Evaluate and follow documented instructions of issues encountered in production
- Will provide user support, document software issues encountered in production, analyze the root cause, debug the issue and provide the solution
- Solution oriented individual with strong analysis, logical and problem solving skills
- Production Support tasks requires candidate to work outside of normal business hours
- Receive, review and process security requests
- Research and resolve lending application questions and issues
Qualifications for information technology analyst
- Requires between 3 to 5+ years of Information Technology experience, with a focus on business process analysis preferred
- Highly self-motivated and proactive individual with very well developed analytical reasoning and communication skills
- Excellent proven presentation and conflict resolution skills
- Bachelor’s Degree from an accredited institution in Computer Science, Engineering, Information Systems or other related field
- 3+ yrs of a Securities Back-Office/Settlement platform (Broadridge, APTP, Phase 3, Shadow Financial)
- Bachelor or Master in Finance, Business Administration, or Computer/Engineering (has to incorporate with Financial degrees)
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Information Technology Analyst Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of information technology analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for information technology analyst
- Ability to rapidly acquire and apply new knowledge
- Determine and document business requirements for business processes and projects
- Analyzes current solutions/processes and identifies improvement opportunities that increase efficiencies and effectiveness
- Document SLAs (service level agreement) expected by Business Partners
- Works on a limited number of a projects at a time as a member of a project team
- Works on smaller, less complex projects that require mentoring or direction from Analyst and Senior Analyst
- Performs structured work
- Requires instruction, guidance and supervision
- Leverage existing solutions and modify to fit new requirements
- Participate in meetings/reviews with Technology and Business Partners to understand needs and requirements
Qualifications for information technology analyst
- 5 plus years supporting an enterprise level network infrastructure (data centers, redundant architecture, LRD, firewalls)
- Ability to quickly adapt to and lead change
- Proficient in project planning methodology and full SDLC, strong process orientation
- Ability to lead and manage multi-disciplinary teams, including building collaboration and consensus among diverse teams of peers, vendors and upper management
- 5 years’ experience in business analysis and technology design
- Basic knowledge of Microsoft Office Suite, architectural design concepts and documentation
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Information Technology Analyst Job Description
Job Description Example
Our company is looking for an information technology analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for information technology analyst
- Owns the lifecycle management and associated documentation package for the systems
- Is accountable for projects throughout entire lifecycle
- Provide concise user stories to modularize delivery
- Provide system analyst leadership for pillar systems such as Interactive Voice Response (IVR), Computer telephony integration (CTI), Automatic Call Distributor (ACD), call routing and queuing, customer case management systems, Softphone, call analytics and reporting platforms
- Consult with management and software users to determine system needs, identify existing issues and provide recommendations
- Works/Consults across multiple applications and complex projects that require subject matter expertise
- Produce modeling, structured analysis and samples
- Develop specifications, diagrams and flowcharts for programmers or technical resources to follow
- Oversee and execute implementation, coordinating of tests and system validation
- Facilitate meetings with Technology, Business Leaders and 3rd parties to develop needs and requirements
Qualifications for information technology analyst
- Must be a good people person and able to work with all levels of management
- Associate’s degree in Information Systems or similar field
- Strong Windows environment skills
- The program also includes bringing on additional business units onto the SAP and Service Suite platforms
- Sting within
- Strong background and experience in Business Analysis
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Information Technology Analyst Job Description
Job Description Example
Our company is growing rapidly and is hiring for an information technology analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technology analyst
- Assist with email conversion to Office 365
- Recommend and enact improvements to work flow, simplify operational and reporting procedures and improve performance standards
- Develop workflows as needed for specific processes and procedures
- Define and enforce coding standards, design styles and best practices
- Write Java/C++ applications to migrate our existing warehouse into the cloud/Enterprise Data Hub/C3 IoT
- Conducts research and performs data analysis to develop information to understand DoD and IC information systems and structures to include technical, financial, and/or organizational data
- Proficient in standard office database and data analysis programs
- Demonstrates mid-level expertise in diverse technical areas
- Develops, coordinates and implements technical data calls, business data calls, and business processes
- Performs a variety of complex analytical tasks in support of contract programs
Qualifications for information technology analyst
- Ability to problem-solve in a deadline and cost efficient environment
- Working technical knowledge of current systems active directory, exchange
- Experience in Financial Services (beneficial)
- An understanding of the credit process in capital markets products (beneficial)
- Experience in conceptualisation and IT solution definition
- Fluency in any additional languages (beneficial)