Lead Information Technology Job Description
Lead Information Technology Duties & Responsibilities
To write an effective lead information technology job description, begin by listing detailed duties, responsibilities and expectations. We have included lead information technology job description templates that you can modify and use.
Sample responsibilities for this position include:
Lead Information Technology Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Lead Information Technology
List any licenses or certifications required by the position: ITIL, CISSP, CCNE, MCSE, MCD, PMP, CISM, IAT, COMPTIA, CISA
Education for Lead Information Technology
Typically a job would require a certain level of education.
Employers hiring for the lead information technology job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Education, Information Technology, Technical, Business, Project Management, Communication, Engineering, Information Systems, Technology
Skills for Lead Information Technology
Desired skills for lead information technology include:
Desired experience for lead information technology includes:
Lead Information Technology Examples
Lead Information Technology Job Description
- Leads the continuous improvement of quality assurance practices, tools and methodologies
- Collaborates with the various stakeholders, proposes and leads solution and improvement efforts based on a high degree of business acumen
- Conceives, proposes and influences new ideas and gains alignment on decisions within and outside team
- Leads design/delivery efforts, oversees many tracks of work on complex initiatives, coaches best practices and delegates tasks
- Serve as the Institutes's liaison with campus central Information Technology, department information technology groups, technology vendors, and other entities with regard to server, software, hardware, infrastructure, and equipment purchase and maintenance, data security protocols, policies and procedures
- Ensure that the Institute complies with applicable state and federal laws and regulations, and University policies and procedures
- Oversee the operation and maintenance of video conferencing and distance learning systems located in the College location(s) and provide training and support to faculty and staff with regard to such technology and equipment
- Regularly conduct a needs assessment regarding available information technology, University infrastructure to support technology (wireless and wired access), data security, hardware and software, inventory of technology, hardware and software, and make recommendations to the Director regarding maintenance, purchase and relocation / disposal of equipment
- Lead, manage and coordinate the relationship between Mdlz, HP and other local/regional vendors
- Perform a key role in the IT risk assessment and development of the annual IT audit plan
- A proven leader with experience of leading IT Applications team with very good communication skills
- 10 to 12 years of experience in IT Applications area preferably Finance Planning and Consolidations
- Familiarity with network, server, storage virtualization, MDS switching infrastructure, VSAN, VRF, VPN, and VMWare vSphere
- Ability to configure and support load balancers and proxy servers
- At least 2 full-cycles of experience in J2EE Application development as a lead developer
- Extensive knowledge of commonly-used concepts, practices, and procedures within their area of specialty
Lead Information Technology Job Description
- Prepare and present IT Audit findings to IT and business stakeholders
- Represent the Internal Audit function in an advisory role for cyber risks, procurement activities, and system access by external parties
- Provides as-needed engineering design solutions to address deficiencies, discrepancies or new requirements related to hardware and communication components
- Supports architectural trade studies and designing of engineering solutions
- Provides real-time troubleshooting support to baseline issues
- Timely installation of IT systems, upgrades, and software
- Troubleshooting and administration / maintenance of mission computing systems
- Performs system preventative maintenance services
- Provides on-call (24 hour) Ops support
- Provides hardware installation of procured COTS HW and SW
- At a minimum DOD 8570 IAM Level I Information Assurance Certification is required
- Oversight of service management program, to include tracking and closure of service and change management requests
- Technical leader of resources responsible for network, server, and desktop infrastructure management support activities
- Project leader for hospital IT infrastructure projects
- 8+ experience specifically in leading resources responsible for systems, hardware, network infrastructure or service management with exposure to clinical or financial systems
- 3+ years working in a hospital environment
Lead Information Technology Job Description
- Runs reports against service levels, runs metric reports and analyzes the data
- Sets training targets and defines individual and departmental objectives
- Reviews work processes against the latest support tools and/or products to identify redundant processes or those no longer required, always looking at streamlining the work processes
- Leads team members responsible for a specialized area of information technology, including network/ telecommunications, information security, customer support, or infrastructure operations
- Provides technical direction, development, training and mentoring to subordinate team members
- Develops problem resolution guidelines and responds to and identifies problems and expedites corrective action
- Arranges, prepares and conducts meeting, workshops and presentations as required
- Provides training and support to end user customers in IS&T and other functions dependent on information technology activities
- Interact with various infrastructure support groups like enterprise network engineering, wintel/ADOps, Database Teams, firewall group, data center tier 1 or 3 operations, and application development teams during issue resolution, change implementation, outages, managing application and windows patching
- Drive automation in all ISMS EAM supported area wherever required to eliminate repetitive task by using scripting technologies PowerShell,Ansible
- Exceptional customer service orientation at the C-level
- 8+ experience specifically in leading resources responsible for systems, hardware, network infrastructure or service management in a hospital
- Experience leading work across different teams, , looking for business growth opportunities
- General background in infrastructure support roles
- Experience with customer facing project work
- Change adoption
Lead Information Technology Job Description
- Developing and overseeing the controls and processes in place to provide governance, high availability, and scalability of the system, constantly improving operational capabilities
- Develop and execute on project plans for all assigned areas of responsibility
- Management of escalation, emergency and day to day customer support IT related issues, including identifying hardware and software issues and assist in facilitating resolution
- Maintain management and tracking of all IT assets including but not limited to cables, phones, desktops, laptops, event support equipment
- Will work with various 3rd parties to facilitate, manage and execute any special event IT requirements or IT operational issues
- Will be required to configure and maintain various network devices in Sprint Centers network environment using industry best practices
- Will be required to maintain up to date documentation and diagrams for the Sprint Center network
- Creates, documents, and manages project plans, tasks, and deliverables according to GSM (BSC Software Development) and best practices
- Assures quality of business systems through development and execution of test plans, test case specifications and ensuring proper resolution of issues
- Leadership position that will work onsite at our client hospital facility
- At least 12 years of experience in Information Technology or Engineering
- Engagement in and understanding of IPDS exit and entrance criteria
- Process & technology leadership
- Management of a Hospital’s Infrastructure and Field Services team supporting a multi-hospital systems
- Experience in leading resources responsible for clinical or financial systems, hardware, network infrastructure or service management
- Bachelor’s Degree in Information Systems, Computer Science, Technology or other related discipline
Lead Information Technology Job Description
- Act as the conduit for all high profile ITOC issues related to Out of Hours operations to stakeholder leads within BIS
- Operational point of contact for ITOC and Service Desk issues
- Ensure involvement in future Bids and projects to confirm ITOC / Service Desk requirements are fully captured
- Ensure that ITOC/ Service Desk are included in all change Impact Assessments (IAs)
- Liaise with the change team to ensure the ITOC/ Service Desk is considered during the change process
- Will develop and support all revenue cycle systems that the department is responsible for
- Manage day to day operations of the EA datacenter, service center, and applications teams including activity planning and anomaly resolution
- Coordinate with divisions and other EA IT staff to identify opportunities for efficiency, cost reduction, and capability improvement and then propose and execute projects with contractor staff to recognize those opportunities
- Create and manage roadmaps, strategic proposals, and budgets in alignment with EA IT Integration Lead goals and objectives
- Lead various forums and working groups that cover the content above
- Risks, risk mitigation, control principles
- Business and IT processes, procedures, best practices
- Auditing standards and techniques
- Possesses knowledge of a variety of IT network platforms (distributed, cloud-based, mobile) and data platforms (database, data warehouse, data analysis)
- Work independently with minimal oversight
- Applies strong analytical skills and professional skepticism