Implementation Analyst Job Description
Implementation Analyst Duties & Responsibilities
To write an effective implementation analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included implementation analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Implementation Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Implementation Analyst
List any licenses or certifications required by the position: ISTQB, PMP, SSL, MCSE, CBAP, PHR, CPP, FPC, CPHIMS, CAHIMS
Education for Implementation Analyst
Typically a job would require a certain level of education.
Employers hiring for the implementation analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Computer Science, Finance, Accounting, Education, Management Information Systems, MBA, Information Technology, Financial Services, Business/Administration
Skills for Implementation Analyst
Desired skills for implementation analyst include:
Desired experience for implementation analyst includes:
Implementation Analyst Examples
Implementation Analyst Job Description
- Promptly communicate progress and any potential problems to manager for awareness and/or resolution
- Interpret documentation/requirements provided by clients, electronic forms vendors, and/or the Client Services team for existing clients’ Cleartouch Teller & New Accounts and Aperio document projects
- Perform required maintenance of documentation utilizing standard software/programming activities
- Code Cleartouch Teller & New Accounts and Aperio documents to integrate with core information and print correctly as specified in documentation/requirements
- Provide accurate and timely delivery of new and existing client Cleartouch Teller & New Accounts and Aperio document installations
- Assist in support, testing, and research of documents that may be requested by the Systems and Programming, Quality Assurance, or Business Analysts teams in support of Cleartouch Teller & New Accounts and Aperio
- Responsible for trouble shooting and resolving document issues that may arise during implementations
- Promptly complete administrative tasks as required such as time reporting
- Design, document, and execute end-to-end processes for implementation of learning solutions
- Train and coach others on LMS administrative functions and reporting, other related systems
- This position requires demonstrated ability to handle multi-tasks at simultaneously
- Understanding of equity, fixed income, and/or foreign exchange investment process
- Must be a self-starter work well in a team environment
- Bachelor’s degree with a preference for Management Information Systems, Finance, Accounting or Business Administration desired
- Must understand secure and non-secure card personalization requirements per industry standards
- Bachelor’s degree with a preference for Management Information Systems, Finance, Accounting or Business Administration
Implementation Analyst Job Description
- Challenging work
- Provide the client with thorough overviews, workshops and knowledge of the Director application
- Produces and distribute Business Requirement Documents (BRD) after combining client requirements, domain expertise and soliciting feedback from other team members on the requirements of the solution
- Participate in product design sessions and processes
- Provide liquidity analysis, exposure analysis and implementation recommendations to Implementation Portfolio Managers and Multi-Asset/Alternatives Portfolio Managers
- Responsible for daily trade blotter management for pooled vehicles and cash flows for select discretionary Fund of Fund portfolios and separately managed accounts
- Provide the client with thorough overviews, workshops and knowledge of the Teller application
- Deliver professional and timely client communications regarding current implementation/support cases
- Thoroughly track, organize and document all product and support related activities
- Provide 2nd Tier support for Client Service Analysts
- Working knowledge of change management technologies and scope control methods
- Experience managing media or digital product development which could be comprised of, but not limited to Content Management Systems (CMS), Video CMSs, analytics, Mobile platforms (iOS and Android), Search Engine Optimization (SEO) and other traffic acquisition models, Ad Serving Technology, Video streaming broadcast technology preferred
- An experienced professional with a strong understanding of business, technology and operational project management
- Project Management Training/PMP Certification with the Project Management Institute is a plus
- Very detailed oriented and highly organized with a personal commitment to success
- Strong customer communication, organizational, facilitation and presentation skills
Implementation Analyst Job Description
- Completes and submits all government forms for HRSA registration
- Assists in developing complex client relationships and develops standard client relationships
- Works with internal departments to track all outstanding deliverables for the implementation team
- Responsible for transition of client relationship from the implementation team to the operations team
- Analyzes rfps and presents any concerns to 340b leadership team
- Acts as a liaison between 340b Operations and the sales team
- Support in deploying available staff on priority project needs
- Ensure our global staff’s hours are logged accurately and on time
- Provide the team with regular reporting and analytics, including but not limited to project utilization & capacity reports, team skill set reports and future capacity planning reports
- Implement the product(s)/service(s) on our technology platform(s)
- Capture of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner
- Products and Application Systems of major products, services, product groups and production application systems used for delivery of services to internal and external clients
- Excellence of customer service concepts and techniques
- SkillExpectations
- Delivery Process of major tasks, deliverables, and formal application delivery methodologies
- Development Consulting of and ability to consult on development and delivery of new or enhanced business applications
Implementation Analyst Job Description
- Support our Project Managers and Implementation Consultants through the efficient delivery of project tasks
- Support the resolution of client queries and issues
- Evaluate client needs, develop configurations to support business processes/product parameters, plan and execute delivery and implementation plans, and test/troubleshoot final system setups
- Analyze software solutions using standard analysis methodologies and tools
- Gather requirements – collaborate with product managers to compile detailed business requirements for new and updated application features
- Develop best practices for ongoing configuration of client programs
- Provide technical expertise to product management team to ensure the product development roadmap appropriately reflects technical capabilities of the system
- Participate in testing activities including unit testing and system testing for client launches and system upgrades and ensuring test cases adequately cover the functional area
- Provide training and end-user support during and after the implementation process
- Oversee project work stream deliverables including quality control/sign off for area of accountability
- 5 years or more as an implementation analyst
- 1 to 3 years of FD system experience or relevant payment processing experience
- Experience with existing and emerging technologies in the finance and/or accounting industry is required for this position
- Desire to be customer facing
- Fair understanding of the travel industry and GDS-related travel products
- Fair knowledge of travel industry together with travel agency operations
Implementation Analyst Job Description
- Completes required operating records such as time allocation reports, support tickets
- Completes work assigned to project teams engaged in solution delivery
- Ensures that the design, scope and high level estimates for client solutions are appropriate
- Accepts responsibility for resolving problems escalated by clients
- Enters timesheets and billing entries in a timely fashion
- Applies program management standards to ensure client satisfaction
- Manage the implementation and maintenance of our tools, Adobe Analytics, Tealium, Adobe Target and Voice of Customer
- Work with vendors and development teams to develop reporting strategies and ensure data is being collected properly and accurately
- Identify opportunities for analysis and testing on the site that increase conversion or drive revenue
- Design, execute, and analyze A/B tests to improve user experience
- Desk Job
- BS/BA in business administration, management information systems or other related degree required
- Knowledge of the Director or OnBase Electronic Content Management system
- Experience in gathering information from clients, hospitals or clinics, assessing internal and external clients’ needs and preparing solutions based on needs
- Payments (or other complex) Industry Experience Preferred
- Proven ability to elevate knowledge as a SME of processes, services, industry regulations, technical aspects