Implementation Project Manager Job Description
Implementation Project Manager Duties & Responsibilities
To write an effective implementation project manager job description, begin by listing detailed duties, responsibilities and expectations. We have included implementation project manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Implementation Project Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Implementation Project Manager
List any licenses or certifications required by the position: PMP, PMI, ECFC, CAPM, CTP, EPIC
Education for Implementation Project Manager
Typically a job would require a certain level of education.
Employers hiring for the implementation project manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Computer Science, Business/Administration, Project Management, Marketing, Management, Engineering, Healthcare, Business/Management
Skills for Implementation Project Manager
Desired skills for implementation project manager include:
Desired experience for implementation project manager includes:
Implementation Project Manager Examples
Implementation Project Manager Job Description
- Coordinate all activities on assigned projects while collaborating with other personnel, business partners, and external vendors
- Support the project team with quality assurance and testing efforts to ensure deliverables are deployed with the highest quality standards
- Reporting progress of your work to the management (weekly status reports to customers and management to track overall progress of projects
- Develop project schedule, detailed work plans, project estimates, and resource plans including the determination and acquisition of needed resources
- Manages work team activities, risks, and commitments within the constraint of time, cost, and quality while maintaining an intense focus on customer satisfaction
- Conduct meetings with project teams and vendors
- Track, analyze, and keep management abreast of project progress
- Coordinate installations with user departments and IT
- Ensure the successful completion of the project on schedule and within budget
- Create Capital Expenditure Request (CER) for projects involving new network infrastructure build or capacity expansion
- Must have a working knowledge of MS Office programs including Outlook, Excel, Word and Power point
- More-advanced Excel (e.g., pivot tables, VLOOKUP), PowerPoint, Word, and Sharepoint skills a must
- Minimum one year experience in the 9-1-1 industry preferred
- Previous experience in similar role in SSC will be desirable
- Prior exposure to both internal and external management stakeholders is an important asset
- Operational management experience, particularly in outsourcing or in an internal business process is an advantage
Implementation Project Manager Job Description
- Develops custom project plans to ensure that all unique needs and deliverables are met in an aggressive time frame
- Provide strategy support in the planning, coordination, execution and tracking activities associated with vendor implementations
- Project Manager works with all areas of the company through the implementation process and works directly with Clients
- Looking for someone with strong organizational and communication skills
- Presents issues to and negotiates with top management to resolve resource conflicts
- In addition to technology project support functions, serves as a resource to other project managers, assisting them in the resolution of complex problems or leading them on larger projects
- Coordinates and tracks technology project resources, assets and schedules to ensure timely project outcomes
- Responsible for maintaining a project plan while going over all deliverables and handling any troubleshooting
- Responsible for gathering the information needed to complete the implementation
- Coordinate with assigned staff of the equipment installation while handling any escalations
- University degree (Finance, Economics, Management)
- Fluency in English as working language (ability to manage meeting and presentations)
- Computer literacy in MS Office (profound knowledge of Excel, Visio & Power Point)
- Structured and process driven mindset to drive and lead change with good influencing skills
- A strong desire to achieve best-in-class customer satisfaction and service standards
- Excellent client/relationship skills – with strong written and oral communication skills
Implementation Project Manager Job Description
- Mitigate conflict at the client management level
- Manage software implementations from contract execution to post-production, to ensure successful completion on-time and within budget
- Manage multiple projects across multiple teams
- Communicate project status internally, to the project team, and externally with the customer and any other involved parties regularly
- Assist with client work orders and estimates
- Ensure project implementations are within defined timeframe of completion with status updates to the client team and deliver web-based training/presentations covering training on new releases and product functionality to ensure successful and timely implementation for our clients
- Work collaboratively with internal parties to administer the client side, meet/exceed productivity targets, accuracy with forecasting, customer satisfaction scores to ensure value add with our clients
- Support Ongoing Customer Work and New Partner Implementations
- BE/MCA with 8+ years of Hands-on IT/Business Consulting Project/Program Management experience OR MBA with 6+ year of hands-on experience in business consulting/program management
- Experience in managing multiple Software Maintenance Projects / Programs / Change Requests as individual contributor
- Bachelor of Engineering or Technology, Electronics or Telecommunicstions preferred
- Certified PMP or PRINCE 2 Practitioner or Trained on PMBOK
- Excellent Communication and Inter-personal skill-sets
- Possess leadership qualities and be able to work independently with minimum supervision
- Effectively collaborate within a Matrix organization
- Technical capability with site design, site configuration, configuration validation, technical troubleshooting and data integration expertise
Implementation Project Manager Job Description
- Knowledge of General financial and Account principles and concepts
- Understanding of Cloud Base Solutions
- Simultaneously manage multiple customer projects
- Assisted customers with initial definition of project goals, identification of stakeholders, timelines/milestones, risks
- Track projects through completion and acceptance
- Work closely with other Project Managers on larger projects
- Ensure budgets, schedules and performance standards are attained
- Drive process improvements to streamline work and provide a higher value to our customers
- Inspire team with drive and motivation needed to aggressively meet commitments
- Perform welcome call and explain the implementation process to the client, ensuring the client understands actions they need to take in order to ensure a successful implementation, and identify/introduce other team members who will interact directly with the client
- Solid knowledge of the 837ANSI X.12 EDI format
- Effective communication skills to deliver articulate and concise summaries of information
- Demonstrated ability to effectively manage multiple projects while being able to shift priorities as needed
- Intermediate to advanced MS Office skills including MS Project
- SQL and other Microsoft development environment skills an advantage
- Customer support background required (in networking or telecommunication field preferred)
Implementation Project Manager Job Description
- Proven professional experience with project management, including scheduling of tasks and management of small to mid-size projects including multi-site locations including multi-site locations
- Ensuring that data is up to date and accurate assumptions are used, referenced and documented as part of any analysis undertaken and carry out wider reviews where there is a risk involved
- Performing validation/"sense checking" of all results before they are released by working with other colleagues
- Assembling appropriate documents to illustrate analysis and present the findings to colleagues and appropriate senior management teams
- Providing the right detail and a clear programme direction to allow your business proposals to be translated by the project teams into working operations
- Delivering implementation management expertise and/or leadership in areas of subject-matter expertise
- A degree level qualification as a minimum
- Previous involvement in a business transformational and development or programme role
- Ability to prepare/audit cost and capital budgets
- Have strong understanding of business and technical problems that teams are solving and be able to work with stakeholders and teams to prioritize, clarify, and organize work based on this knowledge
- Work closely with hospital staff (Super users, nurses, administrative personnel, ) to implement integrated applications, resolve conflicts, and ensure smooth operations in areas where application scope overlaps with other functions
- Collaborate with all services to achieve optimal cooperation in software implementation
- Reviewed (or designate the review of) related policies and procedures
- Monitored testing activities and results
- Assisted in developing the preliminary system architecture plan and implementation strategy
- Ability to identify and resolve global design issues