Implementation Job Description

Implementation Job Description

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Implementation provides deep technical expertise and develop solutions for complex accounting, data, systems and processes impacting broad groups or multiple business areas.

Implementation Duties & Responsibilities

To write an effective implementation job description, begin by listing detailed duties, responsibilities and expectations. We have included implementation job description templates that you can modify and use.

Sample responsibilities for this position include:

Collaborate with the Partnerships and Account Services teams to identify relevant points of contacts at assigned districts
To ensure that the administration process supporting professional services and new implementation work is robust, is followed and meets quality standards
To promote all services to ADP customers in order to increase revenue for ADP
Ensure that ancillary products and services are billed correctly
Define and drive key performance metrics, product utilization targets, and customer satisfaction measures
Build a comprehensive training program designed to stretch the team’s product, implementation, and account management capabilities
Ensure success of the team by providing structure and strategic guidance in development of plans for their assigned accounts
Identify internal and customer documentation needs, developing and utilizing the team to develop deliverables
Create innovative instructional programs to be leveraged across regions
Support the delivery of virtual and in-person events

Implementation Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Implementation

List any licenses or certifications required by the position: PMP, CMCA, FRM, CFA, FPC, ISTQB, LEAN, CPP, COBRA, ACSSACIS

Education for Implementation

Typically a job would require a certain level of education.

Employers hiring for the implementation job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Computer Science, Finance, Engineering, Accounting, Technical, Information Technology, MBA, Management

Skills for Implementation

Desired skills for implementation include:

Various operating systems
Excel
Word
PowerPoint
FIS systems the industries in which FIS competes for business
SQL
Accounting
Services
Procedures
Payroll/human resources

Desired experience for implementation includes:

Prepare and give presentations to existing and potential customers to support partnership efforts
Other duties as assigned, in support of Discovery Education initiatives
A focus on data, including analysis and using it to inform strategies and make decisions
Ability to both collaborate effectively and execute plans independently
Must be able to work internationally and have a valid passport or visa
Proactively develop strong relationships with the partner school or district and identify and cultivate relationships with appropriate key stakeholders

Implementation Examples

1

Implementation Job Description

Job Description Example
Our company is searching for experienced candidates for the position of implementation. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for implementation
  • Delivers effective solution-based sales and implementation presentations tailored to the client's needs
  • Works with National and Regional Content Specialists in the development of sales presentations and customizing, as necessary, to secure revenue
  • Works with the region per diem managers to identify, train, and assign per diem staff into accounts who possess the requisite skill sets
  • Manages work flow of support to accounts after a sale and actively seeks to drive additional product and service revenue through the value they bring
  • Drives utilization of electronic workshop evaluation system and utilizes that information to build effectiveness measures of staff and customer satisfaction
  • Works collaboratively with district personnel and internal customers to develop use-based metrics that reflect student success
  • Works to refine and to develop market, curriculum, and product knowledge by continuous engagement with customers that becomes integrated into all sales and implementation presentations
  • Demonstrates extensive knowledge about curriculum issues and utilizes that information to build a foundation for effective communication with customers
  • Collaborates in the development of Initial Program Overview and Beyond the Basics PD and supports per diems in their ability to deliver theses effectively
  • Primary point of contact for clients and brokers within and across different industry verticals during pre-launch process
Qualifications for implementation
  • Exceptional written and verbal communication and presentation skills, and the ability to effectively communicate across all levels and functions of an organization required
  • Detail-oriented, extremely well organized, with strong project management skills
  • 6-8 years of experience in K-12 education and/or account management
  • Extremely well organized and detail oriented, with strong project management and analytical skills
  • Must have a strong service orientation positive response to changes in the work environment or tasks practices and promotes open communication
  • Values individual talents of team members
2

Implementation Job Description

Job Description Example
Our company is hiring for an implementation. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for implementation
  • Responsible for overall client satisfaction and on-time delivery for assigned clients
  • Work cross functionally within the matrix organization to define, coordinate and manage client onboarding project
  • Prepare and deliver client/broker presentations, meeting agendas and recaps
  • Proactively manage contract finalization prior to launch
  • Provide support and guidance to clients with file feed set-up, document creation, screening event planning and third party integration
  • Organize and coordinate work with internal (stake holder & material) & external (customer, Authorized Service Provider ASP, 3rd party) to secure the roll out capacity
  • Participate in sourcing activities such as support implementation scope of work, Support Technical evaluation of subcontractor candidates, negotiation and selection
  • Responsible for almost all aspects of an activation/migration - e-commerce enablement -project, including coordinating internal aspects of the project with the Pre Implementation Team and Integration Solutions Team
  • Provide documentation and detailed explanations to customers about the HomeAway Activation Process
  • Activate the connection for the PM customers when they use a PM software solution already integrated
Qualifications for implementation
  • Preparation for professional certification helpful (PHR, CPP)
  • Has experience in public speaking before medium to large audiences
  • Excellent management of accounts and multiple projects simultaneously
  • Passionate about understanding client's needs, providing exceptional service and resolving challenges
  • Able to overcome unforeseen obstacles/barriers by communicating effectively to attain cooperation and buy-in from both clients and internal associates
  • Experience managing full life-cycle software development projects in an agile environment Certified Scrum Master (CSM) including velocity, burn-down, story point estimating, sprint planning, product backlogs and retrospectives
3

Implementation Job Description

Job Description Example
Our growing company is looking to fill the role of implementation. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for implementation
  • Manage integration go live periods, working closely with the Pre-Implementation Team,Engineering team, Account Managers, Partners, and PM customers
  • Verify root case of implementation, integration, and migration issues reported by a PM customer during the Activation process
  • Provide recommendations and guidelines about listing quality and e-commerce transactions
  • Communicate with Account Managers, PM customers, and partners, as appropriate, and follow progress until full completion of the project and resolution of all issues
  • Track and provide data on KPIs related to project duration and completion, customer satisfaction
  • Act as product expert of the portal platform
  • Continuously learn and maintain expert product knowledge as portal platform evolves
  • Configuration of online learning solutions for corporate partners
  • Work with corporate contacts to gather technology build requirements
  • Work as a liaison to internal sales/sales support and technology departments
Qualifications for implementation
  • Experience in very fast paced development environments with aggressive schedules, hard deadlines and rapidly changing requirements
  • Ability to travel regularly between Fairfax VA, Richmond, VA and Washington D.C
  • Ability to quickly develop strong professional working relationships internally
  • Have prior background working with commercial legislative regulatory experience
  • Bachelor’s degree or a minimum of two (2) years equivalent work experience in program implementation
  • Experience implementing programs in a dynamic, multi-faceted, service oriented industry, consulting capacity and/or a SAAS company
4

Implementation Job Description

Job Description Example
Our company is growing rapidly and is looking for an implementation. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for implementation
  • Provide training of existing and new features to internal and external stakeholders
  • Development of supporting training and technology documentation
  • Participate in technology design to develop the features and tools that our customers need
  • Conduct User Acceptance Testing prior to technology roll-out
  • Function as a project manager during the implementations process to ensure transparency and cross-functional collaboration from a number of internal teams
  • Assist internal departments with troubleshooting more complex issues
  • Assists with interviews and selecting candidates to be hired in department
  • Reviews paperwork provided by the sales team for thoroughness on a daily basis
  • Approves implementation timeframes, distributes workload appropriately
  • Ensures accurate and timely processing of new client accounts
Qualifications for implementation
  • Must have a strong technical aptitude and analytical skill-set
  • Have patience
  • Detail-oriented,quality-focused, and self-starter who takes initiative
  • Technical experience and XML knowledge needed
  • Proactive problem solver who can identify complexities and maintain ownership of processes and issues
  • Flexible and comfortable with changes to processes
5

Implementation Job Description

Job Description Example
Our growing company is hiring for an implementation. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for implementation
  • Fosters working relationship with all Sales staff
  • Serves as an escalation point for issues from clients, specialist and sales associates
  • Resolves complex client onboarding issues and concerns as escalated from staff members
  • Coach BIM IT managers and project managers to execute the projects effectively
  • Define the IT gates required for sign off for Greenfield and Brownfield terminals in conjunction with BIM IT Technical Manager and BIM IT Business Partner BIM and other corporate functions
  • Assist with setting standards for terminal applications and infrastructure to facilitate re-use in the BIM terminals and share those best practices with other corporate functions and Global IT
  • Act as customer’s primary contact for module addition orders
  • Scheduling and executing proprietary software upgrades
  • Perform necessary maintenance, upgrades, or replacement of any proprietary system
  • Administer network workstations, utilizing TCP/IP or non-TCP/IP networking protocols
Qualifications for implementation
  • Ability to handle 40+client projects – at varying stages – at one time and stay on top of deadlines and customer deliverables
  • Fluency in English, Spanish and Italian are necessary
  • Ability to function both independently and as part of a cross-functional team
  • Ability to understand complex product offerings
  • Values quality of work
  • Experience with product demonstration and training

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