Global Ecommerce Job Description

Global Ecommerce Job Description

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Global ecommerce provides guidance to customer development teams on eCommerce best practices and launch processes to go online effectively.

Global Ecommerce Duties & Responsibilities

To write an effective global ecommerce job description, begin by listing detailed duties, responsibilities and expectations. We have included global ecommerce job description templates that you can modify and use.

Sample responsibilities for this position include:

Work with Consumer Engagement, Online, and Brand stakeholders to prioritize global launches, site upgrades, functionality and content rollout plans
Manage and launch ecommerce and mcommerce in new markets partnering with Affiliates, Regions and Global Brands and working closely with Online Manager – Production
Manage all aspects of new core site rollouts
Launch and support online retail partners in affiliate markets
Own the overview of the state of the international online business within regions and affiliates and manage specific actions/needs to enhance overall business
Work with ecommerce affiliates to plan, define and execute seasonal programs to achieve sales targets
Drive sales growth on brand sites and retailer sites by rolling out key “Win Big” e/m commerce activities
Manage global online launch calendar by working with global marketing and regional/local partners
Provide critical input to global online marketing programs based on brand product launch calendar and objectives
Help ensure global online assets are delivered to markets in a timely fashion

Global Ecommerce Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Global Ecommerce

List any licenses or certifications required by the position: ITIL, PBA, PMI, IIBA, CBRM, BRMP, DPDHL

Education for Global Ecommerce

Typically a job would require a certain level of education.

Employers hiring for the global ecommerce job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, Computer Science, MBA, Engineering, Business/Administration, Economics, Finance, Education, Statistics

Skills for Global Ecommerce

Desired skills for global ecommerce include:

ECommerce standard methodologies globally
MS Office
With a very strong keen eye and attention to detail
“user-first” mentality
API’s
Banking products
Best-practices
Especially Excel and PowerPoint
Experience with Amazon Marketplace an asset
Go-to-market processes

Desired experience for global ecommerce includes:

Guide international partners towards new business activities that have been proven successful throughout ELC brands
Work with NA team to understand program successes and disseminate relevant learnings to markets
Identify, understand and manage global e/m commerce capabilities, business plans and local business challenges
Work closely with Region, Affiliate, Online and ELC Production to establish and determine key objectives for site improvements
Ensure site upgrades are properly planned and completed in a timely fashion
Provide direction and guidance for online analysis including, but not limited to site visitors, page visits, opt-in percentages, referring urls, conversion to make further recommendations and optimize consumer experiences

Global Ecommerce Examples

1

Global Ecommerce Job Description

Job Description Example
Our company is searching for experienced candidates for the position of global ecommerce. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global ecommerce
  • Maintain consistency and best practices in online marketing/merchandising, promotions, and creative globally
  • Log all new statements of work and key contractual terms
  • Track external consulting labor against budget, provide analysis on any variance to budget
  • Track new technology licenses and maintenance and actuals vs budget
  • Responsible for Asset Protection as it relates to global e-Commerce
  • Develop and implement comprehensive fraud detection strategies and business rules that balance fraud loss, cost of execution, and customer experience based on regional agreements
  • Create and maintain metrics for measuring the success of fraud detection/prevention strategies
  • Create a global strategy to identify potential stolen product offered via online channels and track back to source for potential prosecution and/or recovery of product
  • Drive shrink reduction in the eCommerce environment
  • Oversee the recruitment, hiring, training, and performance management for Asset Protection personnel within span of control
Qualifications for global ecommerce
  • Identify new capabilities to leverage technology to meet business needs and enable growth & innovation, aligned with strategic roadmap
  • Provide single point of contact for Business Groups around production-related escalations
  • Own production communications and meetings for US and International
  • Assess and mitigate operational impacts of upcoming application changes and product rollouts
  • 7/24 on call availability for resolving high severity issues during product or platform releases
  • Lead the process for creation and reporting of business operations goals and metrics, with the mission of driving towards operational excellence and continuous performance improvement
2

Global Ecommerce Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of global ecommerce. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global ecommerce
  • Website Analytics reporting and analysis
  • Collaborate with Creative on site design, layouts, images and content
  • The qualified candidate will need the ability to manage multiple projects in a high paced high stress environment throughout the year
  • Defining, managing and executing projects under guidance of Omnichannel leadership
  • Have ownership for website and omnichannel reporting and action planning, deep dive reporting/ insights on global digital marketing channels, product recommendation performance reporting/ optimization, and SEO channel performance monitoring to support business priorities
  • Responsible for establishing KPIs & monitoring performance impact of key customer experience improvements (features/ functionalities) launched to website
  • Responsible for defining analytics business requirements needed for new features/ functionalities/ redesigns of the website
  • Support Omnichannel Senior Director in Competitive Benchmarking & Annual Strategic Planning analyses, other ad-hoc analytics requests
  • Responsible for partnering with Global Media and IT teams on implementing marketing tags to website using DTM Tag Manager
  • Working in a cross-functional environment to define objectives, gather support and communicate analytics results effectively for senior management
Qualifications for global ecommerce
  • Ability to prioritize, plan, and lead teams to achieve business objectives
  • Exceptional time management skills, with the ability to multi-task and keep numerous projects on track in a fast-paced environment
  • Excellent leadership and communication skills and ability to interact across multiple disciplines
  • Ability to use Reporting Metrics/Analytics to identify system and applications impacts to overall operations
  • Excellent coding HTML, XHTML, CSS markup
  • Exceptional JavaScript programming skills and experience with JQuery to create rich interactive content
3

Global Ecommerce Job Description

Job Description Example
Our company is hiring for a global ecommerce. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for global ecommerce
  • Support leader in taking and translating analytics into business actions
  • Opportunities to lead other strategic projects
  • Lead our global efforts to maximize on-line sales through our channels
  • Develop our SGBG operational and strategic plans for eCommerce
  • Lead development and tracking of eCommerce plans across the business globally
  • Optimize our on-line channel strategy/plan based upon analytics, industry trends, market dynamics and business needs
  • Work with Business Services and Corporate teams to routinely assess the performance of our eCommerce portfolio, channel partners and key competitors using defined tools
  • Develop standard work for E-Commerce and Lead Generation activities for the SaaS product line
  • Keep internal tracking documents of all business and marketing requests and progress for all markets
  • Understand site, mobile & email asset requirements and ensure they are requested and produced in a timely manner
Qualifications for global ecommerce
  • Lead the team in management of all product information on the global Origin storefronts, ensuring accurate localized copy is displayed and appropriate creative assets re used across all areas of the site
  • Oversee the pricing strategy and price changes for Origin storefronts, including updates requested by managers or territory leads
  • Experience and comfort level working with technical systems and partners
  • Experience with catalog, web merchandising software and content management systems required
  • Strong communications skills and a team-oriented work ethic
  • Previous experience managing is a plus
4

Global Ecommerce Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of global ecommerce. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for global ecommerce
  • Keep brand consistency, manage efficiencies and share best practices across all sites globally, ensuring 100% adherence to brand guidelines
  • Gather regional requests for development/site enhancement ideas and liaises with Global Production team for approvals, support and execution
  • Support markets in execution of Win Big e/m Commerce activities and share tactics and results from successful markets
  • Strong understanding of site maintenance process to support International counterparts where required
  • Develop strong working partnerships with all Global Online Production and supporting vendor teams
  • Ensure global product information is issued to international markets on a rolling basis, following up with legal and copy departments as necessary
  • Responsible for defining and prioritizing new and innovative features, functions, and experiences within our global ecommerce platform
  • Lead process definition and improvement regarding how we “go-to-market” globally
  • Develop and evolve the collaboration with Dev/Ops to best manage the project management process, resource allocation and planning models and inform future prioritization efforts
  • Own key vendor relations for 3rd party functionality such as our core eCommerce platform, ratings & reviews, recommendations, social curation, and the like
Qualifications for global ecommerce
  • Bachelor degree in Computer Science, Information or Technology Systems, Engineering or related fields
  • Experience working with Order Management (Manhattan, Sterling)
  • You are invigorated, not intimidated, by large volumes of data and keywords
  • Manage programs related to the Origin store and/or subscriptions to ensure partner and business initiatives are met successfully
  • Support merchandising initiatives and promotional discounts on the store
  • Manage relationships with multiple internal and external stakeholders
5

Global Ecommerce Job Description

Job Description Example
Our company is growing rapidly and is hiring for a global ecommerce. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global ecommerce
  • Management of a team of Product/Project Managers & Analysts for career guidance and continued development and growth
  • Design and execute on product pricing and P&L
  • Design and monitor product performance and analytics
  • Identify and prioritize segment-specific innovations (or incremental improvements) through customer engagement, competitive intelligence and technical expertise
  • Partner with product, marketing, finance ops, service training, among others, to deliver commercial-ready solutions to market
  • Engage in Chase for Business initiatives as appropriate and champion cross line of business product and customer experience improvements
  • Engage actively with sales and account management teams on behalf of team to ensure alignment with channel partners
  • Roll out ecommerce and marketing sites for international markets
  • Identify opportunities to enhance site experience through new technology and site enhancements
  • Lead development of new content areas to support online and offline needs
Qualifications for global ecommerce
  • Identify opportunities for process optimization
  • Very strong communications skills and a team-oriented work ethic
  • Manage product strategy and priorities with consideration for market opportunity, competitive position, client needs and financial targets
  • Manage Client Experience roadmap for each unique segment / vertical – especially with regard to our Commercial Bank partners
  • Manage and execute on product pricing and p&l
  • Partner with Product team to understand current product offerings vs competitive benchmarks (both on technical functionality and value propositions) and client experience needs

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