Ecommerce Coordinator Job Description
Ecommerce Coordinator Duties & Responsibilities
To write an effective ecommerce coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included ecommerce coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Ecommerce Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Ecommerce Coordinator
List any licenses or certifications required by the position: PMP
Education for Ecommerce Coordinator
Typically a job would require a certain level of education.
Employers hiring for the ecommerce coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Business, Education, Merchandising, Communications, Business/Administration, Management, Associates, Communication, Advertising
Skills for Ecommerce Coordinator
Desired skills for ecommerce coordinator include:
Desired experience for ecommerce coordinator includes:
Ecommerce Coordinator Examples
Ecommerce Coordinator Job Description
- Provides back-up support to the eCommerce Operations Specialist for the creation, testing, and implementation of daily promotion codes and offers within Demandware on a timely basis
- Provide verbal and written sample status updates as directed, including biweekly status reports
- Work with distribution center to place TOS orders and manage end of life shipments
- Responsible for creating and communicating “shot list” of product for all photo shoots – both grid and editorial
- Plan and coordinate tabletop item level photography
- Manage the retouching notes for all item level photography working directly with the studio, retouching team, and stylist
- Link and slice all images so that they are correctly mapped for un-hiding on site
- Work with merchandising team to ensure that all site QA call-outs are executed efficiently and submit/manage/close Issue Traks as needed in regards to these issues
- Coordinates detailed online marketing calendar, campaign and performance reporting, supported by Analyst
- Executes mobile app marketing including push notifications, in-app messages, Stay current on new mobile strategies and suggest ways to engage valuable mobile customers
- Project manage and execute site promotions, campaigns, and site tests
- Must be proficient in MS Office Suite (Word, PowerPoint, Excel, Outlook)
- Luxury brand/retail preferred
- Ability to multi-task and work well individually and as part of a team
- Good Microsoft Office skills (Excel, PowerPoint)
- Must be detail-oriented and have the ability to work proactively and meet deadlines
Ecommerce Coordinator Job Description
- Manage the assortment from the beginning to the end of product selling lifecycle
- Merchandising web collections, assisting in managing photo studio needs
- Load new merchandise to the site weekly validating all new items maintain correct attributes, product names, and product descriptions
- Merchandise new product on Category grid pages and add cross-sells or ensemble where appropriate
- Collaborate with Photo studio team and Product Merchants to facilitate the seasonal product strategies and On Figure Photography needs
- Attend seasonal strategy meetings and weekly selling meetings for your area of responsibility
- Conduct regular performance evaluations and root cause analysis to review compliance with SLA goals and agreed upon KPI’s
- Identify operational areas for improvement and take appropriate action
- Support driving the customer service brand value experience for the contact center across all customer CS touchpoints in order to maximize customer satisfaction and minimize cost
- Support Omnichannel Managers and Analysts by gathering data, identify and escalate product eligibility issues, set up new stores on Omnichannel programs, create presentations, communicate to stores and vendors and assist with project work when needed
- Must possess experience creating an online store
- Comfort level with Excel
- Advanced Proficiency in MS Office, especially Excel
- Conceptual understanding of high volume, distributed infrastructure utilizing technologies such as Red Hat Enterprise Linux, MySQL, Apache, Oracle, and/or Microsoft Dynamics GP
- An interest in Online Merchandising- an eye for what makes the customer tick and looks good in the online space
- Understanding of SEO, basic web content writing and how to write content effectively for website and marketing consumption
Ecommerce Coordinator Job Description
- Completes field appeasement requests, as needed
- Handles internal executive correspondence, as needed
- Devalues gift cards for Accounting Operations
- Processes products for claims and defective merchandise
- Performs UAT and QA on new technical releases
- Day to day management of the website
- Owns product management and product life cycle
- Owns user experience
- SplitTesting and Onsite Optimization
- Managing and loading on site content
- Set up and merchandise targeted landing pages
- Must demonstrate advanced proficiency in Word, Excel and PowerPoint
- Experience using and managing an enterprise content management system
- Experience modifying and creating web graphics (using Adobe Photoshop, and Adobe Professional) a plus
- Must possess strong computer skills including a working knowledge of spreadsheets, databases, word processing and presentation software
- Windows based software skills including advanced skills in Excel and Word, Powerpoint, Access, Project and Visio preferred
Ecommerce Coordinator Job Description
- Assist Managers with ad hoc reporting and eCommerce Operations projects
- Owns sample coordination process, cat b process, and eCommerce sample room organization and flow
- Call within the corporation including distribution, marketing, sales management and other departments to obtain answers and solutions to customer requests
- Partnering within organization on launches and updates to the company's global websites
- Handling the site's QA process on daily site updates regular site refreshes
- Delivering metadata files to developers for upcoming marketing campaigns
- Managing related project meetings, next steps, and project timelines
- Executes upload process
- Ensure website pages are programmed to be error-free and confirm they work as expected on multiple browers and platforms
- Execute testing as business needs including
- Appreciation for fast-paced, deadline-driven environment
- Email and Online Advertising
- Must possess the ability to learn specific software programs as needed
- Must possess strong verbal and written and interpersonal skill including the ability to proofread and to respond to customer inquiries through effective communication
- GSI Remote Tools and/or Websphere Commerce experience
- BA/BS degree preferred in fields of Marketing, Communications, Public Relations or Business
Ecommerce Coordinator Job Description
- Assist Category Manager with web merchandising rules to create a compelling product experience on the website
- The timely and accurate purchase order tracking, extensions and cancellations for the web locations for SKUs featured in promotional emails, circulars, and on the homepages
- Maintain good relationships with vendors and internal partners
- Merchandise Coordinator will also be responsible for the completion of any ad-hoc projects such as competitive pricing, promotional offerings, free shipping and clearance
- Product database management including seasonal assortment updates, product and price updates, configuration of sale periods
- Manage 3rd party implementations of technical changes to the website
- Ensure the website is stable, bug free and performing at the optimum level
- Analysis of the user journey, benchmarking competitors and providing insights on UX improvement to optimise the consumer’s path to purchase
- Setup and maintain product feeds to 3rd Party Suppliers
- Work with the Brand team to analyse, scope and deliver future projects
- Must be able to handle ongoing phone calls while working on department projects
- Basic computer skills in Word, Excel and Outlook (Additional applications a plus)
- Experience with Magento Enterprise
- Positive reaction to change
- Data-driven thinking with a strategic approach
- Sales reporting & trade planning