Facilities Services Manager Job Description
Facilities Services Manager Duties & Responsibilities
To write an effective facilities services manager job description, begin by listing detailed duties, responsibilities and expectations. We have included facilities services manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Facilities Services Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Facilities Services Manager
List any licenses or certifications required by the position: IOSH, S.M.S.T.S, CFM, IFMA, OSHA, BOMA, PMP, CHFM, AHE, NEBOSH
Education for Facilities Services Manager
Typically a job would require a certain level of education.
Employers hiring for the facilities services manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Business, Management, Education, Architecture, Construction, Business/Administration, Construction Management, Technical, Associates
Skills for Facilities Services Manager
Desired skills for facilities services manager include:
Desired experience for facilities services manager includes:
Facilities Services Manager Examples
Facilities Services Manager Job Description
- Work with CoE and the business to ensure that all spend above established thresholds are managed strategically
- Establish roles and responsibilities for Sourcing Specialists, Category Analysts, and the Business / Function stakeholders for sourcing/category projects
- Proactively identify improvement opportunities for assigned category areas and recommend key actions to the appropriate stakeholders
- Combine all spend information into yearly plans and long-term forecasts for costs, savings targets, and planned projects
- Bachelor’s Degree in Science or Business (or other related degree programs)
- 3-5 years of industry/category specific experience in Corporate Services (Travel, Corp Maintenance, Temp Labor Agencies, HR/Benefits/Insurance/ Office Supplies, Management Consulting)
- Ability to develop category and sourcing strategies by identifying opportunity areas
- Experience managing and maintaining strong supplier relationships
- Strong interpersonal and management capabilities to manage and develop Sourcing Specialists and Category Analysts
- First hand working knowledge of strategic sourcing methodology required
- Team Building, Technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills
- Conduct daily audits and inspections for quality and safety
- Tour areas of responsibilities multiple times throughout shift
- Will determine fiscal requirements and prepare budgetary recommendations
- Responsible for managing all aspects of maintaining the employee fitness center, including vendor management, safety, equipment maintenance
- Must effectively communicate with upper management to understand business and people requirements to ensure facility services meets requirements to have a good working environment
Facilities Services Manager Job Description
- Manage contractors to supplement Maintenance Department capabilities and to execute capital projects
- Develop and consolidate requirements for all exterior services including snow removal, landscaping and parking lot services
- Assign personnel to jobs, oversee work, monitor jobs progress and review completed jobs for quality and timely completion
- Coordinate work with other shops, contractors and construction supervisors to insure timely completion of work and continuity of service
- Develop and manage the training of shop personnel so that they can effectively and safely repair and maintain all assigned system
- Handle personnel issues within different areas of maintenance
- Maintain communications with customers and work management personnel to insure work definition is clearly understood and that shop actions meet customer and stakeholder requirements
- Plan and evaluate preventative maintenance activities to insure reliability and efficiency of systems
- Procure materials for jobs and to maintain shop inventory of critical items
- Provide estimates and fixed price quotations to customers
- Proficiency in AutoCAD, Revit, Microsoft Office Suite, and project scheduling software
- Acts as local Business Continuity Coordinator
- Analyses and monitors operational costs to ensure department is operating within budget
- Working with the Director, Facilities & Office Services and Senior Manager, Facilities and Office Services in Toronto, manages the office space planning (in Hong Kong, Mumbai and any other future offices in Asia Pacific region) to ensure business has sufficient staff seating to meet their short and long term requirements
- Point of contact for the Hong Kong intranet site (includes posting of material, updating, ) and other Asia Pacific city sites as required
- Reviews, prepares, and codes invoices for approval
Facilities Services Manager Job Description
- Ensure that the department operates within the ISO9002 system, British Retail Consortium Guidelines, Quality Management System (QMS), Global Engineering Standards (GESs) and all current policies and regulations regarding Health, Safety, Food Hygiene and Employment
- Responsible for the management and assurance of full compliance with asbestos, private water supply and Legionella Regulations
- Responsible for the Asbestos Register and its yearly review by RPS
- Be the prime contact for the management and control of contract deliverables (Critical Ventilation, Decontamination, Pressure systems, Medical Gases, etc)
- Ensure technical support is available to the workforce and respond to technical emergencies
- Implement and deliver technical training to M+E maintenance staff
- Assist the General Manager and Commercial Manager on all aspects of the hard services contract
- Develop the Estate plant and services replacement programme and advise the General Manager on all professional matters related to such maintenance
- Be responsible for the proper control of all maintenance contracts used within the contract in relation to quality standards, Health and Safety, control
- Manages contracts for general maintenance, janitorial, waste/recycling, snow removal/landscape, archive storage and other administrative services
- Ability to manage multiple projects under demanding timelines and maintain accurate and detailed accounting of project financials
- 5 – 7 years experience in facilities/office services (operations, maintenance, security, housekeeping, ) locally, preferably in a financial, banking or legal environment
- Experience coordinating and establishing a new office
- Prior work experience in a fast-paced, high-growth, complex, and high visibility organization in the investment banking or financial services environments
- Experience with information services and reception an asset
- Flexible, well-organized and comfortable working well under pressure and with tight deadlines to produce high quality work in a timely manner
Facilities Services Manager Job Description
- Interfaces with key business unit managers to improve facility planning and resolve conflicts
- Improves productivity and reduces operating cost by reviewing and improving work flow processes
- Reviews and implements new company policies and initiatives for facility preservation or improvement
- Assesses long term staffing needs and provides resource planning and management of personnel matters
- Communicates and collaborates with employees and other business units to ensure effective dissemination of information
- Manages routine space planning and office moves
- Supports Real Estate with larger space planning projects and projects related to leased and subleased properties
- Identifies, negotiates & delivers Total Cost of Ownership improvement opportunities across category
- Compliance - Assess and monitor select accounts through compliance audits such as the EFQAT audit to ensure compliance with our client contracts, OSHA, Life Safety, and other local, state, and federal regulations
- Manage and oversees the delivery of specific facilities services at sub-region / country level
- Has the utmost integrity and discretion
- Highly regarded as able to keep confidences and earn the trust and respect of stakeholders
- Exceptional attention to detail with demonstrated excellent judgment, professionalism and integrity
- Highly proactive, responsive, reliable, adaptable, self motivated and time flexible
- Is able to work irregular hours in line with a workload that fluctuates based on priorities and timeframes
- Strong technical knowledge with regards to HVAC, machinery, building maintenance, utility management, PLC's
Facilities Services Manager Job Description
- Interface with country management and employee councils at the sub-region or country level as applicable to anticipate issues and prepare mitigation plans, implementing complex solutions within constraints
- Measure service providers' performance by developing and comparing performance metrics and holding service providers accountable
- Leverage advanced subject matter expertise to solve specific complex facility /real estate related issues
- Responsible for an overall country budgets and implements cost saving, quality improvement, and/or efficiency strategies
- Act as a liaison to governmental agencies and local associations with authority to resolve issues and represent the company
- Implement strategies and procedures within existing policy framework with minimal supervision
- 15% - Drive large cross-functional projects focusing on bringing value through process improvement
- Ensuring that sufficient internal/external training is provided
- Feedback given on performance in relation to tasks undertaken, at progress and performance reviews
- Developing best practice for FM services on site to drive service and quality improvements across the contract
- Experience in space planning, design and construction phases, and overall project management in corporate interiors
- Must possess excellent design capabilities and proficiency in corporate interiors and knowledgeable on building systems
- Prior supervisory or lead experience is preferred
- Expert knowledge and demonstrated experience in strategic energy management of large non-residential buildings
- Minimum of 5 years of experience in an office services position required
- Polished communication skills, neat presentation and a ready-to-pitch-in persona