Facilities Operations Manager Job Description
Facilities Operations Manager Duties & Responsibilities
To write an effective facilities operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included facilities operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Facilities Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Facilities Operations Manager
List any licenses or certifications required by the position: CFM, CPMM, CHFM, ISSA, CFC, OSHA, APICS, CCM, IFMA, NEBOSH
Education for Facilities Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the facilities operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Engineering, Management, Business, Technical, Construction, Architecture, Business/Administration, Project Management, Construction Management
Skills for Facilities Operations Manager
Desired skills for facilities operations manager include:
Desired experience for facilities operations manager includes:
Facilities Operations Manager Examples
Facilities Operations Manager Job Description
- Oversee contractors for facility renovation projects entailing HVAC, electrical systems, and production floor arrangement
- Interacts with Client and maintains effective client and customer relations at all levels of client organization
- Train and organize support staff and others in order to insure effective operations
- Responsible for the timely processing of department activity including productivity, accuracy, and month end reports
- Create a comprehensive analysis, including vendor analysis and office equipment analysis
- Audit and approve invoices by department
- Manage senior staff requests and purchase processes furniture, electronics
- Provide office solutions for senior staff, including reconfigurations
- Manage ergonomic solutions and assessments
- Develop environmental office solutions
- 8+ Years of experience in facilities or construction fields
- Review technical drawings for projects and construction
- Develop specifications and standards for related department oversight
- Coordinate work related to inspections and permitting activity
- Assist in coordination of work with various customers and stakeholders
- Promotes a positive and productive work environment through sharing information and coordinating the efforts of the different support departments
Facilities Operations Manager Job Description
- Facilitate contract and lease negotiations as directed
- Manage an emergency preparedness program with an emergency team
- Serve on the Risk Mitigation Team and the Crisis Management Team
- Implement security and office safety
- Oversee construction and office build out projects for all locations
- Attend to special projects trophy case, security project
- Conduct space planning assessment analysis and file space planning assessment analysis
- Manage craft services program (healthy snack programs)
- Plan and manage company events
- Conduct quality assurance, inventory and equipment safety checks
- Actively participates in emergency and contingency planning efforts
- Implement recycling compliance
- Hands on customer service
- Coordinate special projects for other offices
- Manage a staff of 4 or more people
- Oversight of third party Facilities Management Service Provider who is responsible to plan, schedule and execute the maintenance and operations of MEPF systems in the facilities
Facilities Operations Manager Job Description
- Oversee vendor relations, purchasing and vendor payments
- Oversee the performance of Facilities staff
- Ensure the necessary quantities and maintenance of all hardware and resources needed for the delivery of services at the site
- Ensure and oversee the appropriate response to all emergencies and crisis situations on 24/7 basis
- Partner with Building Management to ensure the maintenance of buildings and grounds
- Manage the electronic ID Badge (Proximity Card Access) system for all facilities including issuance of new cards, modifications to individual access levels (permissions), retirement of access cards that have been lost or stolen, and retrieval of access cards from individuals that are terminating
- Develop and implement an Emergency Response Security Management Plan
- Develop and maintain a Business Continuity Plan for operations at the site
- Coordinate the periodic testing of the Business Continuity Plan and Emergency Response Plan
- The Director of Operations works independent of direct supervision, but receives general guidance from the component General Manager
- Evaluates the asset and operational condition of plant utilities and infrastructure to develop strategic, operational and capital plans
- Managing the third party Service Provider regarding MEPF Maintenance and Operation using appropriate SLA and KPI performance criteria and measurement
- Review and approve the annual maintenance requirements and schedules for the operations and maintenance, the associated concurrent and annual Power Down (PD) activities and Integrated Service Tests (IST)
- Oversee Incident Management Response and Resolution, inclusive of Reporting and Analysis
- Periodic review of strategic partners' technology and systems to ensure accuracy of data
- Work with GFM (Global Facilities Management) teams and outsourcing partners to devise, plan and implement actions to improve standards in accordance with existing policies and procedures and to increase cost effectiveness
Facilities Operations Manager Job Description
- Benchmark the CRE department’s service delivery across all North American
- Co-develops “Right Start” teams to provide standardized transition support processes and procedures for new and redeveloped CRE space
- Coordinates key business short term (tactical) and long term (strategic) initiatives with measurable goals and milestones that provide support to CRE FM Group
- Conducts construction and small O&M project and site reviews, audits to ensure budget compliance
- Encourages and enables junior and mid-level employees to ascend to new, challenging, and rewarding positions
- Conducts effective contact with property Landlords
- Reports to site Office Managers on regular basis and Sr Director for Global Real Estate
- Monitors Lease Agreements
- Processes helpdesk requests
- Single point of contact for assigned locations
- Demonstrate effective interpersonal skills and enthusiasm respect for individuals
- Must be able to work an irregular schedule, including evenings, weekends, and holidays as needed
- Five years of experience in facilities management required
- Strong computer skills, including strong skills in using Microsoft Excel, PowerPoint, Project, Visio, and Word
- Associates Degree preferred from an accredited college with major coursework in facilities/property management, engineering, or related field
- Experience in facilities or property management
Facilities Operations Manager Job Description
- Acquire vendor proposals and negotiate pricing contracts and supervises vendor services
- Coordinate/ensure organizational processes and procedure are followed
- Manage the Facilities ticketing system, including managing tickets for assigned customer base
- Take on a sense of ownership for the office and make sure that it is meticulously maintained, relaying maintenance needs to the vendor managers on duty
- Assist with events, catering, group activities, and VIP arrivals to the building
- Work with the security team
- Ensure the office, its staff and activities follow local health and safety and any other legislation
- Provide account management and cost control, property and general office management to support various department business needs
- Must be capable of successfully leading a diverse team of maintenance and building operations professionals across multiple local facilities, providing clear definition of responsibilities and accountabilities
- Determines ongoing preventative maintenance schedule, ensuring reasonable work distribution among maintenance team members
- Must have excellent organizational and communication skills strong interpersonal and relationship building skills
- Proficient in the use and functionality of WebTMA and Facilities Management Certification such as Certified Plant Maintenance Manager (CPMM) or equivalent is preferred
- Minimum of 5 years facility management experience required either in the corporate environment, third party service provider or as a consultant
- Broad knowledge of principles and practices of facilities operations, maintenance, and management
- Ability to establish and maintain effective working relationships with Corporate Services team members, local site management, vendors, inspectors and other company employees
- 10+ years of related experience managing staff and third-party service providers