Community Director Job Description
Community Director Duties & Responsibilities
To write an effective community director job description, begin by listing detailed duties, responsibilities and expectations. We have included community director job description templates that you can modify and use.
Sample responsibilities for this position include:
Community Director Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Community Director
List any licenses or certifications required by the position: CPR, FEMA, YMCA, YUSA, NIMS, IOS, CPHQ, SCP, SHRM, SPHR
Education for Community Director
Typically a job would require a certain level of education.
Employers hiring for the community director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Business, Marketing, Hospitality, Education Administration, Leadership, Counseling, Graduate, Administration, College Student Personnel
Skills for Community Director
Desired skills for community director include:
Desired experience for community director includes:
Community Director Examples
Community Director Job Description
- Develops speeches and speaking points for community events/conferences representing Company corporation and cable division
- Responds and reacts to media inquiries
- Performs duties such as servers on political action committees performing solicitations, disbursements, and reporting
- Available to manage emergency situations, sow, hurricanes and dame to structures
- Engage with the passionate community - listen, respond, delight, gain trust and connect
- Leads engagement programs to encourage members to participate and to empower users to become super users and MVPs
- Provides a pulse of the community internally
- Gather and identify trending/hot topics on the community and present it to the Product Teams
- Leads our IdeaExchange and all customer innovation efforts, ensuring customer ideas are integrated into the product planning cycle and into the roadmap
- Creates content to highlight and demonstrate Success Community's leadership
- Must possess strong project management and data analytic skills including extensive experience in measuring impact and reporting results
- Advanced Excel and database competencies
- Must be able to build relationships and use influence effectively, represent the company well and demonstrate excellent written and verbal communication skills
- Corporate community relations and public relations experience
- Bachelor degree (B.A
- Experience coordinating and leading events, from small roundtables to larger events of at least 100 people
Community Director Job Description
- Builds community programs into internal and external events
- Works actively with the Communities product team to maximize use of the platform provide valuable feedback on the product
- Works with website team to ensure consistent and constant presence of Success Community on the homepage
- Participate in the Community Management network to stay fresh and relevant
- Measure, analyze, track, report, measure, analyze, track, report - repeat
- Primarily focused on sales activities outside the community by making sales calls to potential residents, referral sources and other resources
- Work with the Executive Director and the Regional Sales Manager to develop and implement a rolling 90 day Sales and Marketing Plan
- Meet or exceed weekly company/community sales standards
- Produce a weekly sales forecast
- Respond to telephone inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties
- Excellent follow-up and organizational skills necessary
- 5+ years of relevant work experience highly preferred
- Experience working in Nashville and building relationships with schools highly preferred
- Proven track record of setting and achieving ambitious goals
- Highly organized and demonstrated ability to both motivate and manage superiors, peers, and direct reports to achieve ambitious, concrete results
- Embodies our core values and is committed to being a steward of TFA and these core values
Community Director Job Description
- Work with all departments to support the sales effort through coaching and training in the community
- Accurately maintain the community’s Customer Relationship Management database by collecting and entering information about new inquiries and recording consistent and appropriate follow up communication with inquiries and prospective residents
- Accurately maintain the Organizational and Contact libraries in the community’s Customer Relationship Management database by entering information about new potential referral sources, updating information about current referral sources and keeping detailed accounts of appointments with individual referral source contacts
- Accurately track move-ins, move-outs and quantity vs
- As necessary, assist the Management Team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with company policies and appropriate State Licensing regulations
- Provide opportunities for greater community members and prospects to visit and tour the community by promoting appropriate special events
- Serve as a resource by educating and providing information to those who advise seniors on health and alternative living options
- Manage and monitor community marketing budget
- Oversee and manage $60 million UWNYC Community School initiative supporting coordination of fiscal management processes, program oversight, and contract compliance monitoring of 39 community-school partnerships in 45 elementary, middle, and high schools
- Supervise an internal Community Schools support team
- Ability to create and analyze key performance indicators and then continually refine and optimize adoption strategies based on data
- Outstanding interpersonal and communication skills - both online and offline
- Deep love of social media
- Experience working in a global environment with remote teams and individuals
- One to two years of related sales experience
- Able to clearly present information through the spoken word
Community Director Job Description
- Directs the Community Investment process, leading community volunteers to assess and distribute funds to create maximum, positive impact
- Develops and implements policies, procedures, and priorities regarding funding and the building of community and agency relationships
- Assists community leaders and staff in assessing and reporting impact of community investment programs to donors and key constituencies
- Recruits and develops a team of volunteers in support of community service projects
- The health and human service nonprofit sector including collective impact work, nonprofit governance, accountability, and management
- Directs strategic integration of community engagement activities into the overall external affairs goals and objectives
- Oversees annual External Affairs budget planning and execution in close partnership with Finance, Government Affairs and External Communications
- Review and analyze team operating model, including common practices and standards, frameworks and methodologies, use of resources, interactions with partners, new initiative intake, and capabilities to identify and recommend enhancements in operational efficiency and productivity
- Conduct external best practices research and make recommendations to enhance unit effectiveness
- Facilitate the planning, development, and execution of unit operating plans, identify enhancements to the operating model, and implement changes to improve the efficiency and effectiveness of the delivery of unit services
- Must have experience with Government Contracts
- Able to develop and maintain relationships with multiple internal and external parties
- Proactive and able to work strategically to meet short- and long-term goals
- Highly motivated, self-directed team player and experienced team leader
- Strong people management skills, interest in mentoring and cultivating leadership skills in junior staff
- Knowledge of and proficiency with a variety of computer software applications including Microsoft Word, Excel, Access, PowerPoint, and Outlook
Community Director Job Description
- Develop thought leadership and best practice research to evolve and improve practices and offerings of the team, providing perspectives on the multi-year unit strategy and business model to drive client/business partner value
- Lead the development and management of unit methodology and frameworks, as a COE, governing consistent use across the team and role strategy partners
- Facilitate short and long term unit planning process and operationalize unit plans that are aligned with P&CB strategy and planning processes
- Oversee change impact assessment, measurement, and reporting and conducts change management planning
- Provide recommendations to develop Network and Advisor Design & Execution priorities required to support National and Field Sales office priorities
- Create a brand, messaging hierarchy, and asset library to help the entire team consistently show up with high-quality, engaging presentations, invitations, follow up
- Leverage our internal and external advocates to help define and react to the identity
- Manage internal or external creative resources to create templates that will be easy for the entire team to use
- Work with VOC leadership and our extended team of influencers to develop and deliver an ongoing awareness campaign (internal and external) to showcase the best of our research, advocate insights, and business impact
- Develop strategy for engaging clients and client employees via Salesforce Community platform
- Able to work in a fast-paced, team-oriented environment while juggling and coordinating multiple projects and deadlines
- Ability to operate independently with moderate supervision
- Work to oversee the development of more extensive data base that uses collected data to provide useful data for clients including metric formation, benchmarking and identification of anomalies
- Assistance with the development of tailored asset management reports to be used by clients for them to effectively manage their portfolios
- Perform a qualitative review of reports before being distributed to clients
- Review write-ups and underwrite transactions for feasibility and client board meetings relative to NMTC transactions