Associate Account Manager Job Description
Associate Account Manager Duties & Responsibilities
To write an effective associate account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included associate account manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Associate Account Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Associate Account Manager
List any licenses or certifications required by the position: AWS, ID, SE, ITIL, VCP
Education for Associate Account Manager
Typically a job would require a certain level of education.
Employers hiring for the associate account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Marketing, Business, Performance, Education, Finance, Management, Communications, Business/Administration, Medical, Medicine
Skills for Associate Account Manager
Desired skills for associate account manager include:
Desired experience for associate account manager includes:
Associate Account Manager Examples
Associate Account Manager Job Description
- Meet overall renewal and enrichment goals for assigned core accounts
- Collaborate with Account Managers to develop a content strategy and an editorial calendar that meets client objectives
- Make recommendations to Account Managers on types of content and thought leadership to drive higher levels of engagement
- Review and edit content for social channels to ensure that it is in client's brand voice
- Consult with Account Managers on how to best leverage social media for desired results
- Research and stay up to date of all social media trends, platforms, and developments
- Act as an advocate of social media integration by building and leveraging a strong network of peers and partners
- Refine, socialize and help execute the social media marketing strategy for the agency
- Partner with Account Managers to enable the identification, planning and delivery of solutions to clients and prospects
- Participate in ongoing contact programs to forge strong relationships with clients by staying in touch, providing value-added service and meaningful advice
- Demonstrable track record of sales experience in a dynamic IT, Software, Services and Solution business
- A culture comprised of diverse, global teams who have a passion for collaboration and client service
- Fluent business English, plus native/fluent French
- Proven ability to work independently in a team environment
- BA or BS degree from an accredited program
- Experience with forecasting proactive and systematic pipeline management in a CRM system
Associate Account Manager Job Description
- Provides support to Account Directors, and Implementation team, as assigned
- Helps orient new members to HealthTrust systems (electronic contract catalog, InSight, member website)
- Works with new members and vendor partners to facilitate contract access and conversions
- Assists with membership rostering
- Maintaining favorable relationships with an assigned book of business
- Proactively communicate changes and issues to Account Executives and Plan Sponsors
- Retention and membership growth on existing accounts
- Maintain enrollment , contribution files, reporting and select billing
- Serve as project manager, as necessary, on any management initiatives relating to your assigned accounts
- Foster team environment and `can do` attitude
- Project management – monitors research progress and directs all stakeholders to complete assigned projects based
- On client requirement
- Experience using social media platforms including, but not limited to
- Recent college graduate or 1+ year of professional experience
- Speaks clearly and concisely to effectively convey information or express opinions
- Quickly comprehends written information and writes effective letters, emails, reports
Associate Account Manager Job Description
- Quote new business potentials for our Standard Parts / Catalog business that come to us from our Website, current customers our distribution network
- Assist in marketing / growth projects, such as
- Brainstorm with agency teams on marketing and communication plans
- Provide support to an assigned block of clients
- Resolve customer service problems directly
- Day to day contact with client for service needs
- Research as necessary
- Recommend additional lines of coverage to existing clients
- Provide exceptional client service in a high-volume, call center environment
- May be assigned special projects of low- to medium-complexity
- Builds knowledge of the details and nuances of each account
- Accountable for achieving sales target profitability maintenance/improvement (as needed)
- To conduct competitors and market analysis to develop new business opportunities with customers
- To support customers to analyze market opportunities and conduct product planning cycle from development to launch stage
- Assists account managers to effectively manage and utilize company–provided sales resources to maximize sales outcomes while providing best solutions to customers EEP Inventory Management, Mock Room Equipment, SSI Inventory, e-Quote, Informatica
- Administers EEP trials toward successful outcomes
Associate Account Manager Job Description
- Communicate strategic plan to internal business partners clearly and persuasively
- Collaborate with Account Managers on reporting needs
- Collaborates on and executes the Zynx implementation and services strategy, including coordination across teams
- Identify, quantify and assist in sales of new products to existing client base
- Introduces clients to the self-service tools and ensures that they are knowledgeable about using them
- Provides exceptional Customer Service by providing support with initial use of equipment/services including onsite support of video integration
- Plays a support role in the after sale process, including post order submittal sign off and in-servicing to ensure Customers have a thorough knowledge of the safe use of equipment
- Responds to customer inquiries via phone or email by understanding inquiry
- Coordinate market segment sales projects as required or requested
- Work with internal teams to create a campaign that aligns with client goals
- Can shift gears comfortably
- BA/BS Degree required for AM position
- Must be able to lift up to 50lbs (some duties of this position require the employee to transport, uncrate, set up, adjust, products or equipment.)
- You don’t just think outside the box
- Minimum 1 year relevant work experience in business, sales and/or customer service
- Minimum 2 years’ experience in Property & Casualty insurance required
Associate Account Manager Job Description
- Closely interact and collaborate with global cross-functional teams (Finance, Accounting, and Catalog Production) to successfully manage all related expenses
- Build collaborative relationships with internal and external business partners
- Supports the client by acting as the voice of the customer, identifying product support and development needs and communicating needs internally
- Maintains long-term relationships with clients
- Acts as a single point of client contact to coordinate resolution of service incidents and escalation of technical issues and escalates issues that pose substantial regulatory or financial impacts to leadership
- Provides quality service and operational performance within the parameters of the client's projects and service delivery standards
- For the North America segment, is accountable for invoice accuracy, including research and dispute resolution and understands the financial and compliance impacts of client support
- Supports the renewal of client contracts and addenda to agreed retention, deal parameters, and financial and commercial points for assigned accounts
- Manages sales support resources and work with internal stakeholders to create and deliver propositions
- Achieve monthly and quarterly sales targets
- Tailors communication content and method to the audience
- This position will be located in Denver,Colorado or Phoenix, Arizona Regional office and is currently not eligible for the Remote Worker Program
- An existing background in technology PR with a passion and enthusiasm for technology
- Relevant expertise in software, services, telecoms, networking and the digital industries
- System supported rating experience
- Bachelor's Degree in Accounting, Business Administration or related field, or equivalent in education and work experience